Do emotionally perceptive leaders motivate higher employee performance? The moderating role of task interdependence and power distance

Extant emotional intelligence research has examined the relationship between employees' emotional intelligence and their job performance. We developed theory to extend this line of research to the domain of leader–employee relationships. Integrating emotional intelligence research with social exchange theory, we contended that leaders' emotion perceptions enhance employees' job performance. Drawing from social impact theory, we further argued that the strength of this relationship depends upon two contextual variables: within-group task interdependence and power distance. We tested our hypotheses using a sample of 350 employee nested in 74 workgroups. Hierarchical linear modeling results supported the hypothesized relationships between leaders' emotion perceptions and employees' job performance, and revealed that this relationship was strengthened by task interdependence and attenuated by power distance.     

Is the transition to formal leadership caused by trait extraversion? A counterfactual hazard analysis using two large panel datasets

Extraversion is a consistent predictor of informal leader emergence, however little is known about extraversion’s causal effect in terms of predicting the transition to formal leadership. Using two large household samples from Germany (Study 1, n₁ = 6,709) and Australia (Study 2, n₂ = 6,056), we test whether trait extraversion predicts the transition of employed persons into formal leadership positions. Using survival analysis with Cox proportional hazards regression within a non-linear generalised additive modelling (GAM) framework, we modelled the relationship between extraversion and the ‘hazard’ of transitioning into a formal leadership role. After controlling for sex, height, age, education and the other big five traits, we found that extraversion consistently predicted the hazard of transitioning into a formal leadership role over time. Given the importance of leadership to life outcomes, being more likely to transition into a formal leadership role may afford extraverts with considerable cumulative benefits over their career.     

Values predicting leader performance in the U.S. Army Reserve Officer Training Corps Assessment Center: evidence for a personality-mediated model

The notion that leaders' values and motives influence their effectiveness is an old one. Little is known, however, about the role of values and motives on the ratings of leadership in assessment center settings. The present study examined the interrelationships between motives and values, personality, and rated leadership performance in a military assessment center designed for Reserve Officer Training Corps (ROTC) cadets. We examined power and affiliation, two value orientations found to predict leadership effectiveness as measured by managerial/leader performance in McClelland and Burnham's leader motive pattern (LMP). We expand on past research using the LMP by studying its utility in an assessment center setting and by positing that the personality factor of extraversion acts a mediator of the values–leadership linkage. Analyses revealed that extraversion completely mediated the relationship between affiliation and cadet leadership assessment, and extraversion partially mediated the relationship between power and cadet leadership assessment. Our results are discussed along with implications of the present study and directions for future research.     

How leader displays of happiness and sadness influence follower performance: Emotional contagion and creative versus analytical performance

Previous studies have found mixed results regarding the influence of positive and negative leader affect on follower performance. We propose that both leader happiness and leader sadness can be beneficial for follower performance contingent on whether the task concerns creative or analytical performance. This proposition was put to the test in two experiments in which leader affective display was manipulated and the performance of (student) participants was assessed. The results supported our hypothesis that a leader's displays of happiness enhance follower creative performance, whereas a leader's displays of sadness enhance follower analytical performance. Contrasting these findings with evidence for a subjective rating of leadership effectiveness, in line with an implicit leadership theory interpretation, leaders were perceived as more effective when displaying happiness rather than sadness irrespective of task type. The second study showed that the effects of leader affective displays on followers' creative performance and perceived leadership effectiveness are mediated by follower positive affect, indicating that emotional contagion partly underlies these effects.     

How do you really feel? Effect of leaders' perceived emotional sincerity on followers' trust

We extend research on leadership and emotions by addressing two previously under-researched areas. Prior research has focused primarily on the valence of leaders' displayed emotion and on followers' affective reactions to those displays. In contrast, we examined followers' cognitive reactions to the perceived sincerity of leaders' displayed emotion. Study 1 found that American workers' trust in a leader was related to their perceptions of that leader's emotional sincerity. Study 2 replicated these results among Chinese workers, and further indicated the mechanisms through which perceived emotional sincerity influenced trust and showed how trust influenced performance. The findings demonstrate the importance of including emotional sincerity in studies of leader affect, and suggest the value of adding a cognitive perspective to the current focus on followers' affective reactions to their leaders' emotions.     

The effects of leader negative emotions on evaluations of leadership in a crisis situation: The role of anger and sadness

While existing literature on leadership articulates the importance of leader emotion, there has been little attention to the potential roles of more specific emotions. Emotions such as anger and sadness have been linked to leaders in times of crisis. The current paper examined the effect of leader emotion on evaluations of leadership in the context of a failed product. In particular, we examined how the expression of anger and sadness influences the evaluation of leaders. Results revealed that a leader expressing sadness was evaluated more favorably than a leader expressing anger. We found that participants' emotion mediated the relationship between leaders' emotion and the evaluation of leaders. Furthermore, accepting responsibility for the crisis led to more favorable evaluations than not accepting responsibility.     

The role of organizational leaders in employee emotion management: A theoretical model

The actions of organizational leaders are important determinants of the emergence, management, and consequences of employee emotional experience. However, the nature and dimensionality of leader emotion management and the behaviors that constitute such management are largely unknown. The authors present a comprehensive, theoretically-derived model of leader emotion management which clarifies the nature of emotion management and its role in leadership. This model also delineates the knowledge and skill-based antecedents of emotion management and the consequences of such management. Specifically, we propose linkages between particular KSAOs and specific emotion management dimensions and between those dimensions and particular individual and organizational outcomes. The model is meant to serve as a framework to guide empirical efforts in investigating the nature and correlates of leader emotion management.     

Is a happy leader a good leader? A meta-analytic investigation of leader trait affect and leadership

Organizational scholars have long been concerned with identifying traits that differentiate effective leaders from ineffective leaders. Although there has been renewed interest in the role of emotions in leadership, there is currently no quantitative summary of leader trait affectivity and leadership. Thus, the current paper meta-analyzed the relationship between leader trait affectivity and several leadership criteria, including transformational leadership, transactional leadership, leadership emergence, and leadership effectiveness. Results show that leader positive affect is positively related to leadership criteria, whereas leader negative affect is negatively related to leadership criteria, and regression analyses indicate that leader trait affect predicts leadership criteria above and beyond leader extraversion and neuroticism. Additionally, mediational analyses reveal that the relationship between leader trait affect and leadership effectiveness operates through transformational leadership. Taken together, these results contribute to the literature on emotions and leadership by highlighting the role of leader affect as a meaningful predictor of leadership.     

Leaders' and subordinates' attachment orientations,emotion regulation capabilities and affect at work: A multilevel analysis

Two studies examined relationships between leaders' and subordinates' attachment orientations, emotion regulation capabilities, and affective experience and satisfaction at work. As expected, supervisors' and subordinates' insecure attachment orientations (higher anxiety and avoidance) were associated with own positive affect and satisfaction at work. Supervisors' anxious attachment orientation was associated with subordinates' lower positive affect and satisfaction at work. Contrary to hypotheses, supervisors' higher avoidance was associated with subordinates' lower negative affect and higher job satisfaction. Supervisors' emotion regulation capabilities did not mediate relationships between supervisors' insecure attachment orientations and supervisors' own or subordinates' affect and job satisfaction as expected. However, subordinates' emotion regulation capabilities interacted with supervisors' attachment orientations to predict subordinates' emotion experience at work. The results contribute to an understanding of attachment orientations' emotion dynamics in leader–follower interaction, pointing in particular to perceptual and affect-related processes at different levels of analysis.     

Seeing is not believing: Leader humility,hypocrisy, and their impact on followers' behaviors

Challenging the prevailing consensus that leader humility is uniformly beneficial we investigate circumstances where leader humility behaviors are positively perceived and yet negatively received due to attributions of impression management. Arising from potential inconsistencies in perceptions and attributions, we argue that followers may evaluate leader humility behavioral displays as either genuine or hypocritical. We conducted two studies, in different contexts, to test followers' reactions to leader humility displays. In Study 1 (Confucian Asian cluster), we used a survey methodology to test our theoretical model. Due to the validity problems with our instrumental variables, we were unable to draw conclusions from the results of study 1. In Study 2 (Anglo cluster), we used a scenario-based experimental design. While the hypothesized mediating effect via perceptions of leader hypocrisy was not supported by the results, we found support for the hypothesis that the interaction of leader humility and impression management positively influenced hypocrisy.     

Task complexity and transformational leadership: The mediating role of leaders' state core self-evaluations

While substantial scholarly attention has been paid to the beneficial consequences of transformational leadership and the conditions in which this leadership style is most effective, there is a remarkable shortage of research on the contextual antecedents of transformational leadership behavior itself. To address this gap, a laboratory experiment was conducted in which we tested the relationship between task complexity and the emergence of transformational leadership behavior. In this experiment, 111 participants were divided in groups of three (comprising one leader and two subordinates), and were instructed to solve three decision-making tasks with varying levels of task complexity. Results indicated that task complexity was negatively related to transformational leadership behavior, and that this relationship was partially mediated by the leader's state core self-evaluations. In other words, when leaders encounter tasks that are overwhelmingly complex, they act in less transformational ways because they momentarily lack the psychological resources to do so. Limitations and future research directions are discussed.     

The impact of leader emotion display frequency on follower performance: Leader surface acting and mean emotion display as boundary conditions

Theory and evidence suggest leader emotion has an important influence on follower performance. However, we lack a theoretical framework to understand when the frequency of leader emotional displays may or may not explain significant variance in follower performance. To advance knowledge in this emerging line of research, we integrate Emotion As Social Information (EASI) theory with attribution theory to explore boundary conditions of the relationships of the frequencies of positive and negative leader emotional displays with follower performance. Results based on leaders and followers in three organizations show that leader surface acting acted as a boundary condition, neutralizing the effects of the frequencies of positive and negative leader emotional displays toward an individual follower on that follower's performance. In addition, higher frequency of negative emotional displays shown by the leader to all group members acted as a boundary condition, neutralizing the effect of the frequency of negative leader emotional displays toward an individual follower on that follower's performance. This work advances our understanding of the way the frequency of leader emotional displays may influence follower performance, introduces new types of contingency factors to the leader emotion area, and helps extend emotional labor theory to the leadership context.     

The impact of leader personality on new product development teamwork and performance: The moderating role of uncertainty

We examined the affect of leader personality on new product development (NPD) project performance under differing conditions of uncertainty. Our model posits teamwork as a mediating variable between leader personality and NPD performance. We hypothesized that the personality variable of openness would have a stronger influence on teamwork and NPD performance when uncertainty was high, and that the personality variables of extraversion, conscientiousness and stability would have a stronger indirect influence on NPD performance through teamwork when uncertainty was low. We used structural equation modeling to test two models of the influence of personality. In our study of 143 development projects, we support the importance of teamwork as a process variable linking leader personality to NPD performance and confirm that the effects of leader personality on these criteria depend on the level of uncertainty operating in NPD projects, thus substantiating all our hypotheses. Recommendations to re-consider hiring criteria and training for NPD project leaders are provided.     

Leader diffuse status and leadership outcomes: Towards an integrative framework

This review seeks to enrich our understanding of how a leader's status influences leadership outcomes such as motivation to lead, leader emergence and perceived leader effectiveness. The focus is on the leader's diffuse status, that is, status derived from demographic (e.g., gender and race) and physical (e.g., height and body shape) characteristics. Drawing insights from empirical findings and their theoretical underpinnings, we (1) highlight the need to explicitly model the leader's diffuse status as a mediator in the relationship between leader demographic and physical characteristics and leadership outcomes, (2) differentiate the effects of the leader's diffuse status as perceived by others (interpersonal level) and the leader's diffuse status as perceived by the leader (intrapersonal level) and (3) synthesize a wide range of contextual factors that influence the degree to which the leader's demographic and physical characteristics affect leadership outcomes through the leader's diffuse status. Moreover, we explain how other status types, such as status derived from the leader's position in the organizational hierarchy and status related to task-relevant leader characteristics, can moderate the effects of the leader's diffuse status. Finally, we discuss the utility of our proposed integrative framework for researchers and practitioners and outline promising future research opportunities.     

Leadership skills and the group performance: Situational demands,behavioral requirements,and planning

In recent years, the role of cognitive skills in shaping leader performance has received more attention. In the present study, the role of one key set of skills, planning skills, was examined with respect to leader emergence and group performance in a sample of 55 groups, containing 195 undergraduates, working on a business planning task. Leader planning skills were assessed along with structuring and considerate behavior under conditions where task complexity, group diversity, and turbulence were examined as potential influences on the need for planning and the need for leaders possessing planning skills. It was found that complexity, diversity, and turbulence influenced the quality and originality of group plans, as well as structuring behavior on the part of leaders. Leader structuring behavior interacted with leader planning skills in determining the quality and originality of group plans. The implications of these findings for understanding the role of planning skills in shaping leader emergence and group performance are discussed.     

The influence of follower mood on leader mood and task performance: An affective,follower-centric perspective of leadership

Based on the notion that leadership involves affective exchange (Dasborough, Ashkanasy, Tee & Tse, 2009), we hypothesize that a leader's mood and task performance can be determined in part by follower mood displays. In two laboratory experiments, leaders supervised teams where the team members were confederates instructed to display positive or negative moods. Results were that followers' mood influenced leader mood and task performance. Moreover, leaders of positive mood followers were judged to have performed more effectively and expediently than leaders of followers who expressed negative mood states. We replicated these findings in Study 2 and found further that leaders high on neuroticism performed less effectively than their low neuroticism counterparts when interacting with negative-mood followers. Collectively, by demonstrating that follower moods influence leader affect and behaviors, our studies provide support for a core element of the Dasborough et al. (2009) reciprocal affect theory of leadership.     

Labels and leaders: The influence of framing on leadership emergence

In two studies, this paper examines the influence of task framing on leadership emergence in mixed-gender dyads. In Study 1, we found that males are more likely to emerge as leaders when a paper-folding task is framed as masculine (i.e., Building Project) relative to feminine (i.e., Art Project). Furthermore, females are more likely to emerge as leaders when a paper-folding task is framed as feminine relative to masculine. In Study 2, we conceptually replicate these results using a weaving task (framed as Knot-Tying Task vs. Hair-Braiding Task) and find that perceived competence is the mechanism through which task framing affects leadership emergence. Taken together, these results suggest that task framing can influence the emergence of leaders because of changes in perceptions of competence. These findings are discussed in the context of related theoretical findings and managerial implications are elaborated on.     

Up close and personal: Evidence that shared social identity is a basis for the ‘special’ relationship that binds followers to leaders

The present research extends prior work by proposing that followers' social identification with a group can translate into their relational identification with leaders. Study 1 demonstrates experimentally that compared to low-identified followers, highly identified followers perceive themselves to share relational identity with a leader when that leader is representative of their ingroup (but not if that leader is representative of an outgroup). Followers' relational identification, in turn, influences not only their experience of a personal bond with the leader but also perceptions of leader charisma. Study 2 replicates these findings in the context of Presidential candidates in the 2012 US election and extends them by examining leader prototypicality as a further moderating factor. Findings suggest that followers' experience of a ‘special’ and ‘personal’ bond with leaders arises from their social bond within a group that binds them together and provides a framework for their mutual relationship.     

Group leadership and shared task representations in decision making groups

The development of adequate shared understanding of the task is of critical importance to group functioning. Group leaders play an important role in this respect, as a key function of leadership is to shape group members' understanding of their job. In the present study we focus on decision making groups with distributed information and examine how group leaders shape members' mental representations of the group decision task through leadership behavior rooted in their own representations of the task. We propose that the extent to which the group leader has task representations that emphasize information exchange and integration affects group members' task representations, group information elaboration, and decision quality. We tested these hypotheses in an experiment (N = 94 three-person groups) in which we manipulated whether a group leader was present and whether this leader held representations emphasizing information elaboration. Results supported the hypotheses, and suggest that team leaders may play an important role in creating a socially shared understanding of team tasks.