The Role of Industry Studies and Public Policies in Production and Operations Management

The research domain Industry Studies and Public Policy (IS&PP) seeks to further our understanding of industrial practices and managerial challenges by explicitly considering contextual details in the design and interpretation of research studies. These details can be vital considerations when shaping public policies. This article reviews a sample of IS&PP publications and analyzes the content of 180 selected papers—85 papers published in the Production and Operations Management (POM) journal and 95 papers published in related journals between 1992 and 2014. Our analysis of the sample dataset and examination of exemplar papers provide four findings. First, studies in different industries emphasize different themes of operational decisions. This difference in emphasis reveals potential research opportunities, especially for conducting inter‐industry studies. Second, our analysis reveals a shift in focus over time. Earlier studies contain a mix of benchmarks and inter‐industry comparisons, while later studies tend to be context‐specific, intra‐industry studies. Third, we report on empirics → analytics → empirics cycles that reveal gaps for building novel theories. Finally, we observe that the relationship between POM decisions and public policy is bi‐directional. This highlights the need to jointly examine operational decisions with policy considerations, especially in information goods, healthcare, sustainable operations and high‐tech manufacturing industries.     

Research Constituents and Authorship Patterns in the Production and Operations Management Journal

The Production and Operations Management Society is the largest professional society dedicated to creating and disseminating knowledge in product and process design, operations, and supply chains for the management of manufacturing and services. Its research journal, Production and Operations Management (POM), covers all topics in the discipline and all research paradigms to serve the entire community. Since its inception in 1992, POM has become recognized as a top tier outlet for operations management research. We identify research institutions in the operations management community that have played major roles in developing the journal based on the research of their faculty members and doctoral graduates. Our findings show that the constituency of the journal reflects the constituency of the society.     

Interdisciplinary and Interorganizational Research: Establishing the Science of Enterprise Networks

We review and discuss the evolution of interdisciplinary and interorganizational research in operations management and suggest directions for future investigations. The proposed operations management research focus is one that embraces a more holistic view of an “extended enterprise” which involves working with a new business model—the organization as a network. This methodology starts by treating the organization as a system that is enabled by information technology and is characterized by ubiquitous information sharing across traditional enterprise. Proper integration of technology, business processes and people factors needs to be developed to create higher value from networked enterprises. Operations management research future lies in establishing this science from an interdisciplinary perspective. We analyze this perspective in the context of papers published in the first 50 issues of Production and Operations Management and the related literature.     

Bibliometric analysis of production planning and control (1990–2016)

Production Planning and Control (PPC) has been one of the primary publishing outlets for operations management research for nearly three decades. This paper presents bibliometric analysis of the journal from its inception through 2016. PPC was analysed from six different perspectives to provide reliable and in-depth information about the journal’s performance and development. The analysis considered the development of the journal itself, the countries of contributing authors, authors’ academic and practitioner organisation affiliations, the top publishing and most cited authors, the most cited articles, and finally the topics of published papers through analysis of titles, keywords and abstracts. It was found that the journal is considered an outlet for both practice and academic research, reflecting changes over time in the landscape of operations management.     

TEACHING OPERATIONS MANAGEMENT FROM A SCIENCE OF MANUFACTURING

Recently, there has been much concern over the dumbing down of production and operations management (pom) courses in response to the repudiation of the theory-heavy operations research (or) approach that became dominant during the 1970s. However, although almost everyone agrees that a new POM framework is needed, there is as yet little agreement on what it should be like. As a result, there is currently a huge variance among POM courses at different universities, ranging all the way from traditional OR courses to almost purely anecdotal case-oriented courses. Although academics have struggled with the search for an appropriate level of methodological rigor in POM courses, our customers (i.e., students and the firms that hire them) have been inundated by a blizzard of management buzzwords. Although many of these undoubtedly contain kernels of truth, the very nature of the buzzword approach is such that it provides little balanced guidance as to what methods work well in a given situation. In recognition of these disparities, POM researchers have begun trying to systematically describe the underlying behavior of production systems. The goal is to provide a framework that will help organize educational approaches and business practices in a consistent fashion. In this paper, we describe our attempt at the needed “science of manufacturing,” which we call factory physics, and illustrate how it fits into a new paradigm of POM teaching.     

Martin K. Starr: A Visionary Proponent for System Integration,Modular Production,and Catastrophe Avoidance

Martin K. Starr facilitated the creation of an identity for production and operations management (POM) as an academic discipline. This paper aims to summarize Starr's substantial contributions to scholarly inquiry on system integration and interfunctional coordination, modular production, and catastrophe avoidance. Even after four decades, we describe how his legacy in these areas continues to define several major drivers of operations and supply chain management research and practice. Starr has influenced several generations of students, professors, and executives with his writings, teaching, and leadership roles in the POM community that include 32 years on the faculty of the Columbia School of Business, 15 years as Editor‐in‐Chief of Management Science, and presidency of the Production and Operations Management Society.     

中国管理科学学科发展态势计量分析

本文从国家自然科学基金资助情况和在国际重要期刊上发表论文情况两个维度，梳理中国管理科学2009-2018年的发展态势。研究结果显示国家自然科学基金是管理科学研究资助的主渠道，资助项数和资助金额稳步增加。中国学者在国际重要期刊上发表的论文数量增长迅速，从2009年的1314篇增长到2018年的6309篇，年均增长19.04%。此外，第一作者或通讯作者论文占比也从2009年的69.03%增长到2018年的88.57%。2009-2018年中国学者的发文总量居世界第三，2018年单年发文量居世界第二，国际合作论文数稳步增长，表明近年来中国管理科学研究呈现出快速发展态势。结合基金资助和发表论文的增速来看，发文量的年均增长率高于基金资助的增长率，并且受资助论文数量和占比逐年增加，表明国家自然科学基金对中国管理科学研究的资助效果明显。     

In search of American and British productivity and quality of organization

America and Britain have taken a long time to accept conceptually and pragmatically the post-war economic performance of Japan and other capitalist countries. Our understanding of how to improve our production infrastructure remains inadequate. This paper addresses the critical area of manufacturing organization and restructuring production operations to offer substantial and immediate results. Most of the resources required to become a world class manufacturer are already in place in the UK and the US, yet the organization of these resources remains lacking. The purpose of this paper is to review the importance of productivity and energy conversion within an integrated manufacturing strategy. Current differences in operations management thinking that exist between     

Implementation of just-in-time in a small company: A case study

This paper deals with the implementation of JIT in a small company in Taiwan that produces different kinds of automobile lamps such as rear combination lamps and front turn signal lamps. JIT systems have tremendous effects on all operations of a firm, including design, accounting, finance, marketing, distribution, etc., and thus are of interest to all levels of a firm's management. Realizing the success of JIT, large-scale manufacturing companies all over the world have implemented JIT in their production systems with the objective of improving their competitiveness. Nevertheless, small and medium enterprises SMEs play a major role in the national economy. However, JIT has not received serious attention from SMEs. Realising the importance of improving the performance of SMEs, a case study is presented to motivate practitioners to implement JIT in their SMEs. In addition, future research directions in the areas of implementing JIT in SMEs are presented.     

Forty years of European Management Journal: A bibliometric overview

The European Management Journal (EMJ) is a renowned peer-reviewed journal of international reputation in the fields of business and management research since 1982. EMJ publishes original and high-quality conceptual, empirical, and review research papers that contribute to the advancement of the body of knowledge and its application in the field. Until the time of this overview, 2164 papers (including 2004 articles, 96 editorials, 28 conference papers, 27 notes, and 3 short surveys) have been published in the journal between 1982 and 2020. We analyzed all these articles using bibliometric techniques to examine the impact of the journal’s publications, most productive and influential authors, and their contributions in the field of business and management research. Co-authorship among the top authors, co-occurrences of the topics, co-citations of the journals, bibliographic coupling of the authors, affiliating institutes, and countries were analyzed by applying network analysis techniques using VOSviewer software. The advancement of research in the field of management during the last decade is also critically discussed in order to understand recent developments in the field of business and management research.     

Operational Risk in Financial Services: A Review and New Research Opportunities

We present a framework to describe and analyze operational risk in financial services from an operations management perspective, focusing in particular on process design, process management, and human behavior aspects. The financial services industry differs from other service industries in ways that affect the nature of the operational risks it is subject to. In recent decades, many books and papers have focused on operational risk in financial services; however, this literature has focused mainly on the conceptual and statistical aspects of operational risk management and not on its operational aspects. Operational risk in financial services has not received much attention from the operations management community. The framework presented here is based on the premise that operational risk in financial services can reap significant benefits from research done in the theory and practice of operations management in manufacturing industries as well as in other services industries. The objective of this study is to propose particular challenges and questions raised in the practice of operational risk management that may stimulate future research in this particular area of operations management.     

International development by Chinese enterprises: Key issues for the future

Chinese state-owned companies are beginning to be players on the world stage. Within a developed country, such as the UK, however, the majority of investments are at present small-scale operations in trading and financial services. There are signs of the larger, longer-established enterprises evolving, as planned, towards transnational conglomerates, albeit hampered by state ownership. While not yet major competitors, Chinese enterprises offer opportunities as suppliers to and partners with UK companies; foreign direct investment in manufacturing industry in the UK is still some way off.     

Decoupling thinking in service operations: a case in healthcare delivery system design

The notion of decoupling thinking has been well established in the manufacturing operations and supply chain management literature. This paper explores how this decoupling thinking can be applied in service operations and in particular in health care. It first reviews the relevant literature on decoupling fundamentals, the front- and back-office distinction, and new emerging decoupling thinking in service operations. Subsequently, a flow-based framework including content and process is developed for decoupling thinking in service operations. The framework provides an integrated perspective on customer contact, flow driver and flow differentiation (level of customisation). The framework hence, through flow differentiation, introduces the concept of standardisation versus customisation in a service context. This is followed by a health care case example to illustrate how the framework can be applied. The managerial implications are primarily in terms of a modularised approach to system design and management. The framework offers potential for benchmarking with other service systems as well as with manufacturing systems based on the shared foundation in decoupling thinking. Finally, suggestions are provided for further research opportunities derived from this research.     

Changing Public Service Organizations: Current Perspectives and Future Prospects

As governments and public service organizations across the globe engage in strategies of institutional and organizational change, it is timely to examine current developments and a future research agenda for public governance and management. The paper commences with reflections on the state of the field, based on an analysis of papers published in the British Journal of Management over the last decade. While there was some variation apparent across the set, the ‘typical’ article was found to be influenced by the discipline of organizational behaviour, set within the health‐care sector, using case‐study methods within field‐based studies, and investigating shifts in roles and relationships and the management of change. It has also in the past been UK‐centric, though the journal editorial policy and our own article call for a stronger international and comparative focus in the future. The second section of the article summarizes the articles and themes contained in this collection of papers on public service organizations. The third section explores a possible research agenda for the future, arguing for the significance of public sector research for the understanding of management more generally, and for examining the interface between private and public organizations (an increasingly common phenomenon). We suggest the need to set public services research in policy and political contexts, and suggest this may reveal organizational processes of wide interest. We call for a wider set of disciplines to engage in public management research, and to engage in moving the agenda from the study of efficiency to effectiveness as defined by a variety of stakeholders. We address the issue of how far public management researchers should become directly engaged with the world of policy and suggest that whether researchers engage in Mode 1 or Mode 2 research, their work would benefit from a stronger theoretical base.     

2011年我国管理科学青年学者取得的巨大成就

根据管理科学与工程学科(管理科学部一处)2010年的《年度进展报告》中获资助者所提交的材料,总结了生产运作管理领域、服务运作管理领域、金融工程领域和技术管理领域等4个领域中我国学者以第1作者或通讯作者在学界公认的管理科学顶级期刊上发表的论文.这是我国管理科学与工程学科学者和国家自然科学基金委管理科学一处对十一五的阶段性总结,是个良好的开端.通过国家自然科学基金和国内学者共同的不懈努力,可望我国管理科学与工程领域的研究和实践会在十二五期间迈上新台阶.     

The COVID‐19 Pandemic: What can we learn from past research in organizations and management?

The ongoing COVID‐19 pandemic is having a profound impact on organizations across the world, as businesses and societies face their greatest challenges for many decades. Over the past 20 years, the International Journal of Management Reviews (IJMR) has published many reviews of research that bring together the key findings across important bodies of research relevant to understanding how organizations might confront grand challenges such as these. Reflecting on this work, we have chosen a number of recent reviews published in the journal which have relevance both for practitioners and scholars in the current crisis. We invited the authors of these papers to offer some comments, which we have drawn from in the discussion below.     

Fuzzy multi-attribute decision-making for evaluating manufacturing flexibility

Evaluation of manufacturing flexibility in operations management is important to determine the competitiveness of manufacturing system, and is being increasing discussed in the literature on manufacturing system. The objective of this research is to develop a multi-attribute decision-making model based on fuzzy set theory to improving the manufacturing flexibility evaluation process. Since most information available in this stage is not numerical, fuzzy linguistic assessment is used to represent the performance rating of all flexibility metrics under flexibility dimensions and importance grade of all flexibility dimensions. This paper proposes a modified LOWA operator, which uses the maximum entropy weights, and uses it to direct computation on linguistic terms. The developed model evaluates the degree of manufacturing flexibility that can assist decision-makers, when making capital investment decisions and measuring performance, in finding the need for improving manufacturing flexibility, and in determining the dimensions of flexibility as the best directions to improvement. Examples using a case study of leading Taiwan firm in the bicycle industry are used to illustrate the concept developed. In addition, sensitivity analysis can be performed to examine the solution reasonability.