“Y,what do you think about what X just said?” Conversation analysis of stance-eliciting questions in open dialogue network meetings

Open dialogue is a resource-oriented approach to mental health, which aims to help those involved in a crisis situation support each other and engage in dialogue. While language use in open dialogue is generally characterized as being open-ended, nondirective, and nonevaluating on the professionals' side, little is known about the specific conversational features. The aim of this study was to analyze the interactional functions of a stance-eliciting question of the form: “Y, what do you think about what X just said?” We used conversation analysis (CA) to examine this in eight video-recorded Danish open dialogue network meetings. In CA, stance involves expressions of attitude, affect, or judgments about people or events. We describe the interactional functions of these stance-eliciting questions and discuss how clinicians used them as a tool for accomplishing neutrality. The findings can be used to gain a more nuanced understanding of open dialogue psychotherapeutic practices.     

The changing role of trade unions in the sustainable development agenda

Managing the large-scale restructuring away from the previously established resource-wasting industrial mass production and consumption model towards a socially balanced and resource-efficient economy requires an adaptation of interest reconciliation mechanisms, including also new strategic approaches by the main actors. As we are speaking of a transition towards a new model, the role of actors is essential, even if, in most of the climate-change literature, there is scant consideration or analysis of the actors, their interests, and their ideas. The basic question is not simply how ‘civil issues’ can be integrated into the established forms of social dialogue and how trade unions will need to adapt their agenda accordingly, but, more fundamentally, whether these structures are capable of giving a boost to a true paradigm shift in overcoming the unsustainable production model. In other words, are trade unions and social dialogue structures indeed ‘locked into’ this production model, and, if not, what is the way forward? We will examine in this article how dialogue structures and key actors develop new strategies and live up to new challenges in the context of sustainable development. After framing the main context of the climate-change debate in the first section, we present a critical view of the ‘capital–labour’ deal as it was established in the post-WW2 period. In the third section we put forward three main arguments as to how and why trade unions and social dialogue structures are actually in a position to take up broader issues, expand the dialogue, and move away from the resource-wasting consumer-industrial production model. We also show how the trade union movement – at its different organisational levels – takes up this narrative. This is a historical process entailing pitfalls and contradictions, in so far as the broader societal role of trade unions has no obvious roots in their origins and early history. Becoming involved in the great societal challenges of mankind, as in the exemplary case of the paradigm shift in production and consumer patterns of industrial society, may be liable to occasional tensions with their original membership-focused approach. The strategic considerations, on the other hand, of how the transformation to a low-carbon economy should be managed and how its unavoidable costs should be distributed (among employers, employees, the state and consumers) are issues more in line with their traditional role. Contradictions and differing visions necessarily appear also between different organisational levels of the trade union movement.     

Stages of Change Theory in Family Therapy for Sibling Sexual Assault

Family therapy understands the benefits of therapeutically supported dialogue amongst family members when there are challenging themes and topics that need to be discussed. This paper is an attempt to explore ways that family therapists can work with family members who are thrust into therapy rather than ‘voluntarily’ signing up for it. It applies ideas from the drug and alcohol field such as Stages of Change theory and Motivational Interviewing. The paper explores how these ideas and approaches might help family therapists to formulate a concept of resistance and to make helpful dialogue more likely. They are applied to families experiencing sibling sexual assault, where they become involved with a legal response that necessitates a therapeutic intervention.     

Disability, social exclusion and the consequential experience of justiciable problems

In this article, we examine the situation of disabled people in England and Wales with regard to one specific aspect of social exclusion—experience of justiciable problems, and the potential effects such problems can have on their lives. Having defined 'disability', we examine how this fits within the wider dialogue on social exclusion issues. By analysing the results of the Legal Services Research Centre's (LSRC) periodic survey of justiciable problems, we find that disabled respondents were not only more likely to experience a problem, they also experienced more problems. Increased likelihood of a problem was observed in the majority of problem categories and particularly those relating to issues of social exclusion, such as housing and welfare benefits. This propensity to experience multiple problems can lead to a negative impact on the lives of long-term ill and disabled people.     

Talking about violence: a microanalysis of narrative processes in a family therapy session

In this article, we look at the development in family therapy of narratives about domestic violence. We report on microanalyses of a family therapy session, using narrative research methods, including some conversation analytic tools. The main questions posed in this investigation were: How does storytelling of a highly charged and delicate topic like domestic violence develop in the session?; how do the different actors in the therapy room contribute to telling such stories?; how do actors try to put forward domestic violence as a conversational topic? and how do different actors react to these attempts? Our research illustrates how the recounting of stories of violence seems to go hand in hand with modes of interaction that discourage the telling of these stories. In the back‐and‐forth process between voices of hesitation and voices of reassurance, the participants weigh the level of safety in the session. In as far as the voices of hesitation can be reassured of the safety, it becomes gradually possible to talk about delicate, problematic experiences, such as violence in the family.     

Family therapy as a dialogue of living persons: a perspective inspired by Bakhtin, Voloshinov, and Shotter

There are not a lot of conceptual tools that can help a family therapy teacher to talk and teach about the importance of the therapeutic relationship in family therapy practice. The idea that family therapy can be conceived as a dialogue might offer a fresh and promising perspective. Mainly inspired by the work of Bakhtin, Voloshinov, and Shotter, the author considers if the concept of dialogue can help us to talk about something that is there all the time in our family therapeutic practices, although sometimes unnoticed, and that is hard to talk about because we lack the necessary conceptual tools. When we choose to conceptualize family therapy as dialogue, the focus of the therapist is not primarily on data collection, information processing or problem analysis. The therapist is not primarily concerned with knowing, or with not-knowing. Instead, the focus is on the idea that first and foremost therapy is a meeting of living persons, searching to find ways to share life together for a while. Clinical vignettes that feature children's drawings in family therapy are used as illustrations.     

Initiating dialogue on social media: An investigation of athletes’ use of dialogic principles and structural features of Twitter

In this study, the authors examine the Twitter activity of professional athletes to determine how dialogue is initiated with followers using dialogic principles and the structural features of Twitter. Findings of a content analysis suggest that two-way dialogue is under-utilized but the structural features of Twitter (hashtags and multimedia) are used to keep users coming back to their Twitter feed.     

Moving toward recovery within clients' personal narratives: directions for a recovery-focused therapy

Recent literature emphasizes that recovery from schizophrenia involves recovery within one's own narrative of an integral sense of identity, agency, social connection, and worth. While this is intuitively appealing and consistent with a wide range of literature, it raises the issue of how to best help people do this in individual psychotherapy. In this article, we explore how psychotherapy might help people construct new narratives or storied understandings of their lives and thereby promote recovery from schizophrenia. Exemplified with two individual examples, we first discuss the barriers that challenge and the techniques that help psychotherapists seeking to enter into dialogue with people with severe mental illness. We also offer a theoretical model of how the revitalization of dialogues within therapy can be conceptualized as a process that promotes recovery and discuss the objective measurement of such outcomes.     

Co‐Present Conversation as “Socialized Trance”: Talk,Involvement Obligations,and Smart‐Phone Disruption

In an era where digital and co‐present involvements become entangled, the role of face‐to‐face conversation now vies with mediated communication. Applying insights provided by Erving Goffman, we explore conversational interaction and consider how engrossing face‐to‐face conversation can be understood as a form of socialized trance. We explore how this interaction represents one type of “involvement obligation” that can become disrupted and, increasingly, uniquely impacted by mediated involvements that are enabled through mobile and “smart” devices. The crux of the argument is considered in the context of a burgeoning digital era where conversation is found to become meshed together in uneven ways with mediated interaction. We highlight the efficacy of Goffman's approach with regards to the current information environment, providing insights into how engrossing conversation and its involvement obligations are impacted by mediated interactions and how breaches of conduct are experienced. A video abstract is available at https://youtu.be/ulL8mMN4oig .     

Undoing raciolinguistics

In this commentary, we discuss common pitfalls associated with the study of race and language, focusing specifically on the recent emergence of raciolinguistics as a frame for these efforts. We examine how raciolinguistics can be taken up in ways that silo discussions of race from the rest of linguistics—as something that the “raciolinguists” do—such that careful study of issues including colonialism, power, and societal hierarchies is perpetually pushed to the margins of the field. We also consider how the nominalization of raciolinguistics can suggest that race and language are agreed upon objects in ways that reproduce troublesome essentializations. We show how a raciolinguistic perspective can resist such tendencies by continually interrogating the colonial reproduction and transformation of modern knowledge projects and lifeways across societal contexts, as well as by continually examining the fundamental nature of language, race, and power. We end with what we see as the implications of a raciolinguistic perspective for all of linguistics.     

Discursive psychology as a method of analysis for the study of couple and family therapy

The field of couple and family therapy has benefitted from evidence generated from qualitative approaches. Evidence developed from approaches relying on language and social interaction using naturally occurring recordings of real‐world practice has the benefit of facilitating practice‐based recommendations and informing practice. The aim of this article is to provide an overview of one approach to discourse analysis, Discursive Psychology (DP), demonstrating how a social constructionist framework and focus on discourse can provide an important contribution to the field of therapy. To illustrate the methodological decision‐making process for researchers and/or practitioners who utilize DP, we draw upon a video‐recorded therapeutic session involving Tom Andersen. To conclude, we make recommendations for practitioners using DP to explore and examine therapeutic practice.     

My Body,Your Body: Speaking the Unspoken between the Thin Therapist and the Eating-Disordered Patient

As thin therapists, who work with eating-disordered patients, we have found that our bodies have an appreciable impact on the treatment. In this article, we discuss issues of transference–countertransference, disclosure, the use of the therapist’s self including the body, and the vicissitudes of the treatment. Patients use the therapist’s thin body in various ways: as evidence to support a number of distorted beliefs and assumptions; as a target of envy; as a container for projections and fantasies. We illustrate through case examples, the importance of including the therapist’s body in the therapeutic dialogue, so that it can be used as a tool, rather than a barrier to recovery.     

Co-research interview—collaborative way to learn from experience

Co-research interview developed by Tom Andersen and colleagues is a collaborative way of evaluating therapeutic processes that value the experiences of both clients and professionals. This article describes our experiences and thoughts on this interview method. We present the interview structure and give suggestions on how to conduct the interview. We also present applications of the interview method and engage in a dialogue among ourselves about our experiences with these interviews.     

Beyond performative talk: critical observations on the radical critique of reading interview data

ABSTRACT

We centrally consider the question of what interview data can be used to ‘say’ through a dialogue with advocates of the ‘radical critique’ of interview studies. We propose that while the critique has considerable utility in drawing to ‘the social life of interviews’ and the pervasiveness of notions of the ‘romantic subject’, it simultaneously goes too far in its reduction of interviews to narrative performance, and not far enough in its own critical departure from core characteristics of the romantic subject. We show how the critique leaves intact imagery of a seemingly unbridgeable divide between the experienced and the expressed, and involves a related conflation of what can be said at interview with what interviews can be used to say. We explore how the radical critique might productively be built upon via more ‘synthetic’ forms of research engagement, outlining alternative modes of apprehending interview data through a further critical departure from the romantic subject. Accordingly, we advance a move beyond a sole engagement with questions of how data are constructed and produced and towards how such data might otherwise be used to speak about the social world beyond the social nexus that constitutes an interview encounter.     

Political Position and Social Knowledge1

The nature of social cognition—how we “know about” the social world—is one of the most deceptively obvious problems for sociology. Because we know what we know, we often think that we know how or why we know it. Here, we investigate one particular aspect of social cognition, namely, what we will call “political ideology”—that is, people’s self‐placement on a dimension on which persons can be arrayed from left to right. We focus on that understanding that is in some ways the “ur‐form” of social cognition—our sense of how we stand by others in an implicit social formation whose meaning is totally relational. At the same time, these self‐conceptions seem to be of the greatest importance for the development of the polity and of civil society itself. Our question is, when citizens develop such a “political ideology,” what does this mean, and what do they do with it? We examine what citizens gain from their subjective placement on the dimension from liberalism to conservatism by using the results of a survey experiment that alters aspects of a hypothetical policy.     

Intertextual stancetaking and the local negotiation of cultural identities by a binational couple1

Recent approaches to stance emphasize the dialogic nature of stancetaking, drawing attention to turn‐by‐turn negotiation of stance. This study expands that view by focusing upon cases where the stancetaker responds not to a stance in the immediately prior turn, but to prior stances in the ongoing relationship between interlocutors, to construct distinct identities. The data come from a sociolinguistic interview conducted with a couple who constructed contrasting identities through stances related to cultural differences. I examine the linguistic strategies this couple uses to take divergent stances: constructed dialogue; verb tense; and time adverbials. I introduce the term constructed stance in parallel with constructed dialogue. Analysis of stances taken by attributing a stance to oneself or another through constructed dialogue supplements previous research by demonstrating how a longitudinal dimension can be introduced even with a single interaction as data source. This underscores how local stances can contribute to more enduring identities.     

Touch: its use in psychotherapy

The use of touch as a therapeutic intervention is a matter of controversy. While the literature reflects the healing potential of touch, it also identifies concern that touch can be harmful to our clients. This article reports the results of an exploratory research project on how social work therapists are touching their clients, as well as their reasons for using touch or not using touch. The results of the study show that the therapists sampled use touch with their clients, but have received little education, training or supervision on the use of touch. The authors encourage further dialogue and research about this potentially powerful but complex intervention.     

Developing a Syllabus for a Mixed‐Methods Research Course

In this paper, the author shares with readers his journey towards creating and evaluating a mixed‐methods research course in education using a course design framework to guide the discussion. He discusses important questions such as what goes into a mixed‐methods syllabus, what resources are available to instructors and students, what learning goals we might set for our students and how we might assess whether students achieve these goals in the context of teaching his own course for the first time. There is a need for dialogue among the ‘first generation’ of instructors of mixed‐methods research courses about how we teach these courses – readers are encouraged to continue this dialogue about teaching mixed‐methods research courses by following up on and extending the ideas in this paper.     

Mandating dialogue? International perspectives on differences between theory and practice

This paper replicates an Australian study (Lane, 2018) into how public relations practitioners understand dialogue in practice. The original study found practitioners believed they were carrying out dialogue legally required by government, but what they were doing was no more than two-way communication. It also found practitioners’ operating environments meant they could never actually undertake dialogue, even if mandated to do so. These empirically-based insights revealed the existence of gaps between theory and practice in dialogue in public relations. The study was repeated in Austria to determine if these findings were consistent internationally, and to consider what this might mean for the place of dialogue in public relations. Examples of so-called mandated ‘dialogue’ provided by Austrian public relations practitioners in semi-structured interviews were analyzed using Kent and Taylor’s (2002) five principles of dialogue. This analysis showed that despite the Austrian practitioners’ familiarity with the work of Habermas on dialogue, the mandated communication they carried out was not dialogue. The Austrian experience also showed that the nature of the underlying context of mandated communication—the need to achieve agreement between parties in varying levels of conflict; and conducting communication within boundaries of time and non-negotiable pre-existing decisions—meant dialogue could never occur. Comparing the two studies demonstrated high levels of similarity between the countries’ results, which we hope can provide the starting point for the development of a longitudinal and international perspective. This paper concludes that the place of dialogue in the theory and practice of public relations is dependent on the education of practitioners in its implementation; and a re-thinking of the role of the aspirational in situations where it can never be attained.