基于知识图谱与扎根分析的中国管理理论构建范式研究述评

基于知识图谱理论和扎根理论的方法指导,以中文社会科学引文检索数据库收录的1998~2019年期间,与中国管理研究以及理论构建相关的561篇施引文献和7108篇被引文献作为研究对象。通过运用Citespace V可视化软件,进行中国管理研究与理论构建的知识基础、研究热点和主题演进脉络等的可视化分析与研究;并进一步精选了116篇科技文献为样本数据进行三级扎根编码,构建中国管理理论的研究框架模型。研究表明:中国管理研究目前聚焦于理论构建范式的研究主题,构建中国管理理论要直面实践导向,扎根传统文化,实现实践与文化的融合,要采用多元科学方法论与方法,辩证地使用实证研究方法。     

从不确定性看管理研究逻辑及和谐管理理论的启示

在复杂多变的环境下,组织管理面临着因果链无法追踪、整体性割裂和快速应变三大挑战。从组织管理应对不确定性的视角出发,结合对组织管理应对挑战的传统方法的解读,提出和谐管理应对不确定性的思路：以愿景和使命来应对组织目标的不确定性,同时降低因果链无法追踪的影响;以“和则”和“谐则”作为应对不确定性的2种互动机理,在保证效率的同时提高应变能力;以和谐主题和和谐耦合机制来应对组织运行中的不确定性并提升整体性。最后,基于这一思想,提出未来的管理研究应注重愿景和使命的导引作用,和谐主题的合目的性整合作用,以及理性设计的有效实施与诱导演化主动应对互动耦合的支撑作用,特别是日益复杂多变环境下的组织领导人及其团队的作用。     

Bridging the Relevance Gap: Aligning Stakeholders in the Future of Management Research

This report examines the relevance gap in management research. Its focus is the nature of knowledge created by research at the interface between business and academia in the context of major changes likely to affect the nature of demand for such knowledge. Management research has been accused of a lack of relevance to managerial practice and of too narrow a discipline base. The report examines the conditions giving rise to this criticism, in the UK and elsewhere, and identifies an important strategic need to increase the stakeholding of users in various aspects of the research and knowledge creation and dissemination process. The report concludes with recommendations concerning new forms of research partnership and research training that will address the relevance gap. However, bridging this gap does not only require changes in the academic mind-set. Managers and firms too need to rethink their involvement in the research process.     

The Conventions of Management Research and their Relevance to Management Practice

This paper recognizes the failure of management research to communicate with practitioners, and speculates over the reasons why this may be the case. It is possible that the researchers’ interests may not always coincide with management practitioners’; however, even when such interests are congruent, it seems that relatively little management research is published in practitioner journals. We suggest that this is because academic research is written in a style that tends to alienate most practitioners. This paper isolates the stylistic conventions associated with research targeted to academics (typically published in academic journals) and research targeted to practitioners (typically published in practitioner‐oriented journals). Such stylistic differences are illustrated through a study of organizational change whose findings have been published in both academic and practitioner format, namely in the Administrative Science Quarterly and the Harvard Business Review. We suggest that the gap between these two types of research could be narrowed through processes of translation (i.e. academic jargon could be translated in practitioner language). In addition we might consider greater use of Mode 2 research over Mode 1 research (academic). Mode 2 research presupposes that teams of academics and practitioners assemble to define the research problem and methodology in terms appropriate to a particular context and in a way that accounts for all existing interests so that translation processes are seamless. However, Mode 2 creates its own gap in that the knowledge is more contextual and may not reach a wide audience.     

Using Cognitive Mapping in Management Research: Decisions about Technical Innovation

Case studies of firms attempting to adopt a particular type of technological innovation have demonstrated that the process of technological innovation may be mediated by decision-makers' access to knowledge and by their cognitions—reflected in belief systems. This paper highlights the importance of cognitions in decisions about technological innovation. However, cognitive processes have been under emphasized in empirical work on technological innovation and part of the problem may have been lack of availability of research tools and techniques with which to explore cognitions. Cognitive mapping methodologies are reviewed in terms of their potential to fill this gap in the research into technological innovation. The paper discusses these methodologies, evaluates their limitations and argues that a distinction should be made between cognitive maps and the output of mapping techniques. This paper concludes that cognitive mapping may provide a useful addition to existing management research tools provided researchers are clear about what is revealed by the particular methodology used.     

Mode 2 Management Research

The terminology of mode 2 knowledge production has become increasingly prominent in discussions on the nature and purpose of management research. This paper attempts to move our understanding of this terminology forward, by providing a detailed exposition of the five features of mode 2 knowledge production in the context of management research and by offering an empirical account of a research project conducted in mode 2. The paper relates the established problem–solving management research traditions of action research, cooperative inquiry, grounded theory and clinical method to the conceptual territory of mode 2. It then considers a specific form of knowledge production where all five features of mode 2 appear simultaneously. The paper demonstrates how the terminology of mode 2 might provide a useful basis for dialogue between management researchers from different methodological traditions. Moreover, the paper concludes that the specific form of mode 2 where all five features are present (called here 5mode2) does differ, in both its conduct and the character of its output, from any of the established approaches considered in this paper.     

Re-aligning the Stakeholders in Management Research: Lessons from Industrial, Work and Organizational Psychology

The publication of the Starkey and Madan (2001) report represents a timely and valuable contribution to an ongoing debate across a range of applied disciplines, concerning the nature and purpose of social research. The call for stakeholder alignment, culminating in the production of new knowledge that is both theoretically and methodologically rigorous on the one hand, and socially relevant on the other, is, in our view, to be greatly welcomed. However, the Mode 2 approach advocated by Starkey and Madan will not satisfy these fundamental requirements. Drawing on recent analyses of the nature, causes and consequences of the academic-practitioner divide in the subfield of industrial, work and organizational psychology, we offer an alternative, four-fold taxonomy of the varieties of managerial knowledge. Within our alternative framework, research that is low on rigour but high on relevance (a likely consequence of the wholesale adoption of a Mode 2 approach) is characterized as 'Popularist Science'. 'Pedantic Science', by contrast, is high on rigour but low on relevance, while 'Puerile Science' meets neither requirement. Only 'Pragmatic Science' will meet the twin imperatives of rigour and relevance. Whilst it is highly desirable that Pragmatic Science should dominate the management field, there are considerable barriers that impede its widespread adoption at the present time, not least the limited availability of researchers who possess the requisite sociopolitical and methodological competencies. The immediate imperative that has to be addressed, therefore, is the question of how best to close this competency gap, a fundamental precondition of stakeholder realignment.     

Towards Best or Better Practice in Corporate Leadership Development: Operational Issues in Mode 2 and Design Science research

The research reported here was part of a UK government initiative to improve management and leadership capability. Corporate leadership development was one element of this initiative. The researchers, also the authors of this paper, were tasked with developing a best practice guide in leadership development. The aim was to establish current best UK corporate practice in order to inform similar organizations striving to improve their approach to leadership development. The aim of this paper is to present the findings of this inquiry as an example of Mode 2 research, i.e. that which is co‐produced with practitioners in a rigorous yet actionable way. The paper addresses operational issues by exploring the tensions inherent in Mode 2 research and makes some additions to previous literature on conducting Mode 2 research. It introduces the notion of technological rules derived from the concept of management research as design science, which enables the authors to articulate the way in which output can be developed in a form readily acceptable to end users of Mode 2 research. Actionable research products and accompanying dissemination issues are proposed as central operational concerns for Mode 2 research.     

From Knowledge Engineering to Knowledge Management

Knowledge management is seen by many to be a prerequisite for the successful organization, and one that relies heavily, though not exclusively, on a sound technological infrastructure. A major drawback, though, with current technology (e.g. Lotus Notes and www) is its focus on information management and communication rather than on knowledge itself. What knowledge management needs is tools and techniques that are more oriented towards knowledge – its creation, mapping, transfer and use. We show how many of the methods and tools used in the branch of artificial intelligence known as knowledge engineering can be adapted to provide such a knowledge-oriented technology, and lead to significant benefits for organizations. A number of case studies are presented which illustrate our points, including decision-making at Andersen Consulting and best practice at Rolls-Royce. A more elaborated use is shown in the context of business process re-engineering, where a new software tool kit called SPEDE is being applied and validated within the aerospace and automotive industries.     

知识型组织模式探讨

本文在简略阐述传统严格等级制组织模式已不适应知识经济时代组织竞争需要的基础上,提出了以知识网络化和人的知识创新为核心的新型管理模式:知识型团队组织。并进一步阐释了和形成和保证团队组织实现其工作目标和知识增长的四个原则:公正对待、共同目标、组织内或团队内的规则、程序及有形接触。     

“管理学”断想

什么是管理学?具体到中国的环境下,"管理"是不是"学"?此问题同科学、知识、学科这3个词汇紧密相关。严格意义上的学科之"学"后缀为-o logy,此意义的管理学,不论中外并未形成,且很可能无法形成;科学意义上的管理学,已经形成或正在形成,在成熟程度上学界判断有差别;知识意义上的管理学,古代就有丰富积淀,学界公认现在已经形成。管理学界的讨论,需要对这种区别进行辨析,才能进一步讨论管理区域性和管理哲学等问题。     

Management Research After Modernism

If the duty of the intellectual in society is to make a difference, the management research community has a long way to go to realize its potential. The Starkey and Madan (2001) report is a useful entry point into the debate about what kind of management research, but it defines the issues too narrowly and seeks solutions too particularly. The big strategic issues about management research are about capacity, capability and delivery. In an era of knowledge production after modernism there is a more receptive context to meet the double hurdles of management research. Research without scholarly quality will satisfy no one and will certainly disable our capacity to meet the double hurdle of scholarly quality and relevance. A more contextualist and dynamic view of knowing needs to be supported by a re-engagement of management researchers with social scientists and users, a re-engagement between European management researchers and their colleagues in the USA and a period of experimentation and learning with all the potential partners out there waiting to engage with us.     

Intervention Research as Management Research in Practice: Learning from a Case in the Fashion Design Industry

Research in the field of management and organizational sciences has yielded a deeper understanding of many emerging business issues. However, the relevance of the contributions has been increasingly criticized, in both the academic and public spheres. We propose the intervention research approach – originally developed by the research group at Ecole des Mines de Paris – as a design science approach able to address both the relevance gap issue and the growing complexity of management practice. It is argued that increasing our understanding of management requires research that is more insightful, influential and immediately applicable. This in turn requires closer collaboration between management and researchers during the inquiry process, which is not always easy to achieve. An illustrative case study of an intervention research project focusing on creativity, conducted in Italy in collaboration with a fashion company, demonstrates how intervention research can be rigorous and relevant to practitioners, and how it can advance theoretical knowledge in management science.     

ISO 9001 and ISO 14001: Towards a Research Agenda on Management System Standards*

Management system standards, also called meta‐standards, have been adopted by an increasing number of organizations across the world. Although these management system standards are based on the same type of management principles and institutional arrangements, the literature remains scattered, with diverse studies focused on specific standards and published in various journals. The main objective of this paper is to analyse the academic research on meta‐standards through an integrative review intended to shed light on the main conclusions and substantial advances made in this area. This integrative review focuses more specifically on the two main meta‐standards which have been adopted by more than 1.3 million organizations worldwide: ISO 14001 and ISO 9001. The paper contributes insights into the main streams of the literature and current knowledge gaps to be addressed in future research on the various issues related to meta‐standards: global governance, diffusion processes, motivations, benefits of adoption and impacts on performance, internalization, integration, consultancy and auditing.     

Bridging Scholarship in Management: Epistemological Reflections

If the relevance gap in management research is to be narrowed, management scholars must identify and adopt processes of inquiry that simultaneously achieve high rigour and high relevance. Research approaches that strive for relevance emphasize the particular at the expense of the general and approaches that strive for rigour emphasize the general over the particular. Inquiry that attains both rigour and relevance can be found in approaches to knowledge that involve a reasoned relationship between the particular and the general. Prominent among these are the works of Ikujiro Nonaka and John Dewey. Their epistemological foundations indicate the potential for a philosophy of science and a process of inquiry that crosses epistemological lines by synthesizing the particular and the general and by utilizing experience and theory, the implicit and the explicit, and induction and deduction. These epistemologies point to characteristics of a bridging scholarship that is problem-initiated and rests on expanded standards of validity. The present epistemological reflections are in search of new communities of knowing toward the production of relevant and rigorous management knowledge.     

提高员工工作满意度机制的系统分析:和谐管理理论的启示与价值

在企业经营管理实践中,如何提高员工的工作满意度是企业激励员工、进行有效的人力资源管理、保证企业长远发展的关键问题。针对这一问题,本文在回顾和分析现有关于工作满意度理论和实践的基础上,利用和谐管理理论提供的复杂管理问题的解决之道,即主题导向下的双规则互动耦合思路对于解决该问题的有益启示和帮助,结合某设计院提高员工工作满意度的实践,从优化完善相关制度与机制、营造能充分发挥员工能动性的工作氛围,以及围绕提高工作满意度这一主题的整合三个方面形成有机系统,从而构建了基于和谐管理理论的提高工作满意度的管理体系,为这一问题的解决提供了新的思路。     

Managerial Perceptions and the Essence of the Managerial World: What is an Interloper Business Executive to Make of the Academic‐Researcher Perceptions of Managers?

I argue that the Mezias and Starbuck (2003) research programme misses being managerially relevant by investigating the extent of perceptual inaccuracies among managers rather than the more valuable question of from where these inaccuracies arise and what their consequences are in practice. As a sometime business executive, it seems to me that the closer one gets to an actual managerial position, the less significant some of the explanations and recommendations in the academic research literature appear as regards managerial concerns. To ensure relevance in the managerial research enterprise, I suggest that academics should make concrete efforts to become reasonably conversant with the managerial world before undertaking any empirical research. I also make the point that the discussion of the Mode 2 approach to knowledge production in the management field needs to move away from the current focus on straightforwardly 'bridging the relevance gap' and toward finding ways to improve the competence of Mode 2 researchers by insisting on a minimum understanding of the managerial world before embarking on management research.     

On the Use of Paradox for Generating Theoretical Contributions in Management and Organization Research

Although research relating to paradox has burgeoned throughout the past decades, how paradox has been used in generating theoretical contributions remains largely tacit. Hinging on the systematic analysis of 476 publications, this literature review uncovers how scholars have leveraged paradox in demarcating theoretical contributions in the area of management and organization research. First, scholars can make use of paradox as a means to theorize, adding to the core conceptual conversation on paradox. Second, scholars can make use of paradox as a means to understand or advance insight on particular phenomena, drawing from paradox's conceptual knowledge to push forth discussions or debates in other strands of the management and organization field. Finally, scholars can make use of paradox as a way to verbalize something puzzling or surprising, supporting how readers are to appreciate or make sense of theoretical contributions advanced. Denoting approaches identified as highly complementary, this paper offers explicit handholds for academics to develop theoretical contributions through paradox, supporting the consolidation and further elevation of scholarly impact for the paradox community as such.     

Research Constituents and Authorship Patterns in the Production and Operations Management Journal

The Production and Operations Management Society is the largest professional society dedicated to creating and disseminating knowledge in product and process design, operations, and supply chains for the management of manufacturing and services. Its research journal, Production and Operations Management (POM), covers all topics in the discipline and all research paradigms to serve the entire community. Since its inception in 1992, POM has become recognized as a top tier outlet for operations management research. We identify research institutions in the operations management community that have played major roles in developing the journal based on the research of their faculty members and doctoral graduates. Our findings show that the constituency of the journal reflects the constituency of the society.     

The Ethics of Management Research: An Exploratory Content Analysis

Management academics have tended to rely on ethics codes developed by social researchers in related fields to inform their research practice. The point of this paper is to question whether this remains a viable approach in the current climate that is characterized by a significant increase in ethical regulation across the social sciences. We suggest that management researchers face ethical issues of a different nature to those most frequently confronted by other social science researchers, and argue for more explicit acknowledgement of contextual factors involved in management research. An exploratory analysis of the content of ethics codes formulated by nine social scientific associations is undertaken to identify the main ethical principles they cover and to analyse their underlying ethical tone. Drawing attention to the principle of reciprocity, which is found in very few codes, we suggest that an ethics code could be used to formulate new ways of thinking about management research relationships. Despite the risk that ethics codes may encourage instrumental compliance with minimal ethical obligations, we suggest they also have the potential to reflect a more aspirational agenda. The development of an ethics code for management research should therefore be seen as a potentially worthwhile project.