Service Learning with Rural Older Adults

Abstract

The purpose of this qualitative study was to examine the effects of a service-learning project with rural older adults on social work students' choice of working professionally with older adults upon graduation. Service learning is a course-based community service experience designed to enhance students' understanding of course content while meeting an identified community need at the same time. The service-learning intergenerational project consisted of ten hours of face-to-face interaction between a BSW student and an older adult living in rural South West Virginia and the city of Charleston. Twenty-one undergraduate social work students attending the Micro Practice course participated in the study. Data collection consisted of face-to-face interviews guided by a set of open-ended questions. Data analysis revealed that participation in the intergenerational project did not change a students' choice of major but it increased their desire to explore the field of aging.     

Measuring student outcomes: An assessment of service-learning in the public relations campaigns course

This study assesses the effectiveness of service-learning in the public relations capstone course by measuring perceived student learning outcomes. An assessment instrument is proposed and tested via a longitudinal survey of students (n = 210) enrolled in the public relations capstone course at a large southeastern university. Results support a general service-learning assessment instrument for public relations education that includes measures of practical skills, interpersonal skills, personal responsibility, and citizenship, as well as discipline-specific functional, creative, and research skills.     

Service-Learning in Parenting Education

Abstract

The field of family studies is particularly suited to service-learning, but one area that has not received much attention in this regard is that of parenting education. This article highlights a series of parenting education workshops that were incorporated into a parent-child relationships course, utilizing a developmental assets framework. Student reflections and parent evaluations are used to consider the extent to which the service-learning activity enabled students to apply course content to real-world experiences, view themselves as emerging professionals, and have a positive impact on the community. Implications for continuing or replicating similar service learning experiences are included.     

TEACHING NOTES: MAKING STATISTICS "REAL" FOR SOCIAL WORK STUDENTS

This article presents results from an evaluation of service learning in statistics courses for master of social work students. The article provides an overview of the application of a community-based statistics project, describes student feedback regarding the project, and illustrates some strengths and limitations of using this pedagogy with social work statistics courses. Student evaluations (N=38) suggest that implementing a service-learning pedagogy allows students to master basic statistical analysis skills and see practical applications for statistics. Such an approach also provides myriad benefits for faculty, although incorporating service learning into a statistics course can present specific challenges.     

Cross-Cultural Competency Through Service-Learning

ABSTRACT

This article addresses the development of cross-cultural competency within the context of service-learning. The need to integrate cross-cultural competency into the academic curriculum has risen dramatically with the sharp increase in resident Hispanics and their families. Service-learning addresses the demand for culturally competent graduates who can address the paradigms of inequality and invisibility as well as the language barrier. Service-learning develops cultural competency through weekly direct contact and journal writing exercises. By venturing into the community, students see beyond the cultural walls that often divide neighborhoods, and they also make connections between economics, anthropology, history, political science, and other disciplines. Through service-learning, many university students develop maturity and ingenuity that they would not acquire in the classroom. Community partners—the families, students, and teachers—discover how to complement and advocate for each other to help ensure well-being and academic success. This article analyzes and evaluates the service-learning experience through a community practicum course in which students spend 40 hours working with Hispanic migrant families. It includes the evolution in service-learning in a university program and the value in the shift from a focus on language acquisition to the development of cultural competency as an integral part of the program. Working with a population that is culturally different from themselves and the textbook knowledge they have received has become a cornerstone of university language and teacher-training programs.     

The Impact of Service-Learning on Student Development

Abstract

The purpose of this study was to gain a better understanding of the personal, professional, interpersonal, social, and academic development of students who complete a 15-hour service-learning assignment as part of the requirements for a family diversity course. A content analysis of 36 students' reflection papers revealed that service-learning was extremely beneficial, even when the experience was brief. Numerous valuable lessons were learned by the students about themselves and their future careers. Specifically, they became more accepting of others, and they realized the importance of service to one's community. In addition, they were able to process and synthesize the information they learned in the classroom by experiencing the course content in a real-world setting.     

A Mission of Civic Engagement: Undergraduate Students Working with Nonprofit Organizations and Public Sector Agencies to Enhance Societal Wellbeing

Universities in the U.S. have been criticized for not contributing enough to the social well-being of the communities within which they operate, and business schools have been accused of failing to prepare students adequately for careers in business. These criticisms have led to increased focus on service learning, a form of experiential learning that aids students in the application of theoretical knowledge to “real-life” situations—including problems and opportunities—faced by local as well as international communities. Even though service-learning has become fairly popular in business schools throughout the U.S., there is relatively little literature that illuminates its application. Thus, the present article describes a service-learning project in a marketing research course and how this project supports the university’s mission of civic engagement. Included are also a discussion of course-specific objectives as well as learning goals, objectives, and assessments as commonly required by regional and national accreditation agencies.     

“If I Did It Over There,I Can Do It Here”: U.S. Latinx Social Work Students in Costa Rican Service Placements Deepening Their Professional Identity and Skills

ABSTRACT

Social work student participation in global experiences continues to increase despite limited research on the impacts of these educational experiences on knowledge and skill development. This article reports on professional identity and skill development for 25 U.S. Latinx students who completed internships or service-learning projects in Costa Rica while living with host families. Three groups of MSW students spent 6 weeks in full-time summer internships and one group of primarily BASW students completed two-week summer service-learning projects and language immersion course work. Through longitudinal qualitative data collected before, during, and after the time abroad, and the use of the Educational Policy and Accreditation Standards as a conceptual framework to assess learning outcomes, three key areas of professional gains emerged: demonstrate ethical and professional behavior, engage diversity and difference in practice, and engage with individuals, families, groups, organizations, and communities. This study reveals specific benefits of opportunities for students assumed to already be culturally competent with clients of related backgrounds because of language or ethnic similarities. Discussion on the findings and implications for social work educators and students is included.     

Teaching Note—Lessons Learned From Developing and Implementing a Dementia Caregiving Graduate-Level Service-Learning Course

ABSTRACT

This teaching note delineates seven lessons learned when designing and implementing a graduate-level dementia caregiving service-learning course. The course was designed during a 1-year faculty service-learning fellowship and implemented during the summer of 2015. The course used a person-in-environment framework to explain social work practice with family systems affected by dementia. It aimed to increase students’ knowledge about dementia and improve students’ attitudes toward working with people with dementia through respite visits with families affected by dementia. Three recommendations for future course offerings are described.     

Working to learn and learning to work: A profile of service-learning courses in university public relations programs

The purpose of this study was to use quantitative survey methodology triangulated with qualitative interviews to explore faculty perceptions in four key areas of service-learning in public relations programs: (1) conceptualization, (2) outcomes, (3) institutional support, and (4) instructional techniques. Results support findings in other disciplines. Public relations course goals reflect four different types of stated learning outcomes: (1) application to real-world settings, (2) teamwork, (3) interactions with PR clients, and (4) civic responsibility, but most educators include reflection opportunities only on public relations concepts and not on community engagement.     

‘Egypt in transition’: uniting service-learning and short-term study-abroad

Study-abroad has become a popular method for promoting international education in university curricula. Yet, with today’s growing non-traditional student who is older, working, and increasingly a member of a racial/ethnic minority group, traditional study-abroad programmes of a semester or year abroad have become more problematic, if not impossible. The paradigm of short-term study-abroad, combined with a service-learning pedagogy, expands the opportunities for non-traditional students to have an international educational experience. This dual approach is applied to a study-abroad course in Egypt, using a ‘Service-Learning Cross-Cultural Research’ pedagogy. Data from student participants in our programme (based on qualitative data from student reflection papers, focus group interviews and student discussions) indicate an expanded global awareness, changed career goals and greater appreciation for cross-cultural dialogue.     

Challenges to Connecting Sociology and Service Learning

Service-learning programs are not free from challenges brought about by lack of financial support, lack of widespread commitment from professors, community agencies, and recipients of service, and lack of knowledge and insight in students directly involved in such programs. While service-learning initiatives and programs serve positive functions for organizations and individuals, rhetorical accolades for service learning can distort or omit the realities of program implementation and sustained delivery. This paper specifically explores the following challenges connected to service-learning programs: (1) pedagogical difficulties; (2) student limitations; (3) time constraints; and (4) community cooperation.     

Teaching Note—Partnering Macro Social Work Students and Agencies Addressing Youth Homelessness: A Model for Service Learning

In addition to direct practice skills, social work students need to become familiar and competent with macrolevel approaches to addressing youth and transgender youth homelessness. Service-learning courses provide an effective approach for students to learn the necessary knowledge and skills. In two sections of an upper-division social work macropractice course, teams of students worked with nonprofit organizations that addressed the needs of homeless youths and transgender youths. A three-pronged approach—community forum, fund-raising, and advocacy campaign—allowed a range of activities and learning experiences that benefited the students and agencies. This three-pronged service-learning model engaged the community, spread the message about youth and transgender youth homelessness, and consisted of projects that people can easily implement in their own communities.     

Learning from Our Mistakes: An Autopsy of an Unsuccessful University–Community Collaboration

A challenge facing social work education is how to enhance its connection to local communities. To this end, university and community collaborations have grown in popularity to address community needs and to augment student learning. The research literature indicates that there are many factors—from designs to guidelines—that drive successful collaborations. Building on the lessons from that research, this article provides a case study about a service-learning collaboration between a community organization and a masters-level social work course in the United States that was ultimately unsuccessful. Through stakeholder interviews and reflections, the authors provide several suggestions to improve future collaborations. These suggestions include the following. First, increase accountability for students and agency staff. Second, conduct an orientation session at the agency that includes necessary agency staff. Third, be mindful of cultural differences between organizations. Finally, restrict the number of service-learning options for students.     

The Liberal Education of a Medieval Guildsman

This article illustrates how community service-learning can be defined and implemented as a group inquiry project in which students apply academic knowledge and social problem-solving skills. The authors examined eleven different community service-learning projects put into practice by elementary and middle school teachers who participated in CiviConnection, a national civic education program. They also explored how the teachers' practices were related to their perspectives on citizenship education, as the national CiviConnections program was designed to align with the reflective inquiry perspective by integrating historical inquiry in community service-learning. From the reflective inquiry perspective, they identified four elements of service-learning as a group inquiry project and analyzed eleven class projects to see how they incorporated the four components: (1) identifying issues and defining problems, (2) studying issues in-depth while using disciplinary modes of investigation, (3) developing action plans through decision-making processes, and (4) developing personalized knowledge through reflection. The authors discuss the study results' implications and examine opportunities to consider how community service-learning should be developed and implemented as a group inquiry project in which students develop personalized knowledge about community issues through discipline-based inquiry skills and decision-making processes.     

Participatory Training Evaluation Method (PATEM) as a collaborative evaluation capacity building strategy

This article describes Participatory Training Evaluation Method (PATEM) of measuring participants' reaction to the training. PATEM provides rich information; allows to document evaluation findings; becomes organic part of the training that helps participants process their experience individually and as a group; makes sense to participants; is an interesting and exciting group activity; becomes a part of the learning process; is flexible enough to accommodate what are often dynamic and less-than-predictable training contexts; and can be used in groups of various sizes. The article includes step-by-step instructions on how to use PATEM and illustrative examples of participants' feedback.     

BSW students and interviewing: physiological,psychological, and pedagogical perspectives from Canada

The acquisition of interviewing skills is a hallmark of social work education; however, few studies have examined the experience of learning these skills from the students’ perspective. This qualitative study undertaken in Ontario, Canada, examined Bachelor of Social Work (BSW) students’ perceptions of interviewing. Individual interviews were conducted with second-year BSW students (n = 17) following their completion of an interviewing course. The following six themes emerged as to how students perceived learning interviewing skills: 1) emotional responses; 2) physiological responses; 3) psychological responses; 4) coping strategies; 5) the need for constructive criticism; and 6) the role of the course instructor. The study suggests that instructors normalize the presence of negative emotions and provide more structure and instructions for giving and receiving feedback when using role-plays.     

An Honors College with a Social Mission: Service-Learning from the Perspective of Students and Administrators

By adopting a Mission/Vision Statement that promotes public service and civic virtue, Penn State's newly established Schreyer Honors College (SHC) joins an increasing number of American universities that have embraced service-learning. As a case study, the SHC demonstrates that effectively institutionalizing service-learning is complex and requires more than innovative rhetoric and opportunities for students to volunteer. Despite a proactive administration and evidence of a growing interest among students in community service, I argue that the Mission/Vision Statement of the SHC will most likely remain in the realm of rhetoric until service-learning becomes a mandated component of the honors curriculum.