Projections and Policies for Volunteer Programs: The Implications of the Serve America Act for Volunteer Diversity and Management

This article explores the limits of public policy as it affects volunteerism in the United States. Our analysis focuses on the potential of the Edward M. Kennedy Serve America Act (2009), the most sweeping volunteer legislation in U.S. history, to raise the level of volunteering and national service in the United States, particularly among young people, older people, and minorities—the primary target populations of the act. The Serve America Act aims to increase service‐learning opportunities and national service placements substantially. However, the long‐term impact of these changes on the rate of volunteering and the composition and character of the volunteering population remains unclear. Using data from the Current Population Survey's annual Supplement on Volunteering, we examine a variety of reasonable policy scenarios to see how the Serve America Act might affect future volunteering through the year 2050. The findings suggest that even if the Serve America Act is fully funded and implemented, it is unlikely to have a long‐term impact on the overall volunteering rate and, consequently, that altering the national volunteering rate might be an unrealistic public policy goal. Nevertheless, the analysis shows that because of naturally occurring changes in the population, the composition of the volunteer pool is likely to change as we move toward 2050—a demographic shift that will present increased challenges for volunteer managers. We discuss these challenges and how managers might deal with them effectively.     

Reconsidering the Division of Household Labor: Incorporating Volunteer Work and Informal Support

The gendered division of household labor is more multifaceted than the allocation of paid work and domestic work. People also engage in volunteer work and informal support. I investigate the applicability of household labor allocation theories—specifically the time constraints, economic, and “doing gender” perspectives—to all unpaid work. I analyze the 1997 Australian Time Use Survey diaries of 1,797 married couples using logistic, ordinary least squares, and seemingly unrelated regressions. Analyses show that volunteer work and support work are substantial expenditures associated with paid work and housework, but they do not create a “third shift.” Volunteer work and support work are part of the gendered household labor allocation process determined, in part, by time constraints and by gender.     

Volunteer Work and Hedonic,Eudemonic, and Social Well‐Being

Using two waves of panel data from the National Survey of Midlife in the United States (MIDUS), we examine the relationship between volunteer work and three dimensions of well‐being: hedonic (e.g., positive mood), eudemonic (e.g., purpose in life), and social (e.g., feeling of belonging to the community). We test for the effects of volunteering measured as a binary and a continuous variable. Results show that volunteering enhances eudemonic and social well‐being (but not hedonic well‐being) although the number of hours contributed makes no difference. Conversely, people who have greater hedonic, eudemonic, and social well‐being are more likely to volunteer and, in the case of hedonic and eudemonic well‐being, volunteer more hours.     

More is less? The volunteer stewardship framework and models

Scholars have devoted substantial attention to developing conditional models of volunteer administration and management, but no consensus surrounds the criteria underlying the different models or the rationale. The literature reveals a welter of possibilities but no clear choice. This study conceives the primary managerial challenges as securing access to and guiding volunteer energy into productive volunteering, and the volunteer administrator as the central actor in this process. Based on how volunteers are accessed and guided in their roles, we develop the Volunteer Stewardship Framework, which distinguishes volunteer administration according to two key dimensions: organizational access to volunteer energy (private resource vs. common pool) and guidance of volunteers (unitary vs. shared). Results of a survey of volunteer administration practitioners in the Netherlands show that respondents working under the four models emanating from the Framework recognize different elements of volunteer administration as “Very Important.”     

Explaining the Third Sector in South Korea

The paper presents the main characteristics and the distinctive nature of the South Korean third sector compared to most Western countries. Differences are explained in terms of cultural embededdness and political embededdness—in particular with respect to the import of Confucianism (or neo-Confucianism) and of human rights abuse in articulation with a strong ideology of anticommunism that has been developed by a succession of dictatorial regimes since the end of the Japanese colonization of Korea. The paper concludes by highlighting positive factors for the future development of the third sector in Korea.     

The construction of social work in Brazil: a study of scientific texts

This article is a review of 50 selected peer-reviewed articles from 2004 to 2013. The texts are analysed with reference to Malcolm Payne’s model of the three-way discourse of social work, and the findings are discussed in relation to Brazil’s social and political background. The review of the articles reveals a general perspective on social work in Brazil as a profession aiming at social change through collective transformation, and a normative identity of social work as a profession with political implications. The texts written in Portuguese for a Brazilian audience are more inclined to promote explicit political perspectives on social work than the English texts. Ideological concepts such as democracy and universal rights expressed in the articles are challenged by competing views in Brazilian society. This is especially the case in discussions about the role of the third sector in Brazil. Social work as a concept cannot be taken for granted. The experience of extreme inequalities that Brazil shares with several other Latin American countries makes it necessary to consider historical and social characteristics in order to understand the analytical perspectives that national and international academics employ when studying social work in Brazil.     

The relationship between reputation,employer branding and corporate social responsibility

Reputation management requires coordination between internal understanding and external expectations (Cornelissen, 2011). The focus of this study were external expectations of potential employees. The main goal of the study was to contribute to the understanding of corporate reputation and its connections with perceived corporate social responsibility and employer brands. All three concepts were investigated amongst 550 senior college business students. The units of analysis were top twenty national organizations, rated according to a syndicated study on employer attractiveness. The results show that students assign good reputation to those organizations that are perceived as socially responsible and with a good employer brand. Reputation, at least according to our results, seems to be the umbrella concept that encompasses both perceived corporate social responsibility and perceived employer brands. Organizations that develop different strategies, policies and practices with regards to socially responsible behavior and nurturing employer brands have higher levels of perceived reputation among students. Additionally, students' perceptions and position on the list of the most attractive employers is consistent.     

Perceptions about corporate positioning on controversial sociopolitical issues: Examining big pharma engagement with patient advocacy

There is evidence of the perception that business is not doing enough to address societal problems. As a result, some companies have used corporate activism to demonstrate their support for causes and position themselves on specific issues. These positioning efforts are at the heart of public relations activities with the potential to create changes in socially constructed realities. This research examines the relationships between pharmaceutical companies and patient advocacy, focusing on analyzing companies' engagement in controversial sociopolitical issues. An ethnographic study was conducted for six months — including document analysis, 33 interviews, and participant observation — with a Portuguese patient advocacy group. The CSR domains on thhe websites of seven pharmaceutical companies were also analyzed. Findings suggest that despite financial and technical support, the pharma companies do not publicly engage with the patient advocacy group's main struggles for human rights. Changes in the companies' positioning may improve the perceptions of these stakeholders about their engagement with causes and encourage more robust partnerships toward social change.     

The Impact of Work and Volunteer Hours on the Health of Undergraduate Students

Abstract

Objective: To examine the impact of work and volunteer hours on 4 health issues among undergraduate college students. Participants: Full-time undergraduate students (N = 70,068) enrolled at 129 institutions who participated in the Spring 2011 American College Health Association–National College Health Assessment II survey. Methods: Multiple linear regression and binary logistic regression were used to examine work and volunteer hour impact on depression, feelings of being overwhelmed, sleep, and physical activity. Results: The impact of work and volunteer hours was inconsistent among the health outcomes. Increased work hours tended to negatively affect sleep and increase feelings of being overwhelmed. Students who volunteered were more likely to meet physical activity guidelines, and those who volunteered 1 to 9 hours per week reported less depression. Conclusions: College health professionals should consider integrating discussion of students' employment and volunteering and their intersection with health outcomes into clinical visits, programming, and other services.     

Volunteer Behavior and Factors that Influence Volunteering Among Residents in Continuing Care Retirement Communities

The purpose of this survey was to explore volunteer preferences, perceived benefits and barriers, and the factors that influence volunteering among older adults living in a continuing care retirement community. This was a single group, one-time survey completed via a face-to-face interview. The sample included 127 older adults who were eligible and completed the survey. The majority were women (78%) and White (98%), with an average age of 88.0 (SD = 6.5) years. Engagement in volunteer activities ranged from 0 to 7, with a mean of .94 (SD = 1.30). Just under half (47%) of the participants were engaged in volunteer work, with the majority (87%) volunteering within the facility. Perceived benefits and barriers to volunteering were described. Chronic illness, age, time spent exercising, and resilience accounted for 25% of the variance in volunteer activity. Those who had fewer chronic illnesses, were younger, spent more time exercising, and were more resilient were more likely to volunteer. Findings from this study suggest that there are advantages to offering volunteer activities within senior living facilities. Ongoing study is needed to develop and implement successful facility-specific volunteer programs.     

Paradoxes of risk management: Social responsibility and self-exclusion in Dutch casinos

This article deals with the basic contradictions of risk management and responsibility regarding problem gambling and self-exclusions, and draws special attention to the role knowledge production and science play in the construction and evaluation of gambling risks. This remarkable case of corporate social responsibility (CSR) is analyzed from a risk-governance perspective. It is grounded on a case study of the CSR practice of the Dutch casino monopoly, in particular the problem gambling mitigation and self-exclusion program of this corporation. The intentions and operations of this ‘responsible gambling’ practice constitute new business values and working norms. At the same time empirical evaluations of the self-exclusion program reveal that despite all the efforts put in the risk-management strategies, a significant part of the problem cannot be addressed at all. This points toward a major paradox of risk management. Overall the article highlights the ambiguous nature of risk management and responsible gambling.     

Unpacking the State: The Implications for the Third Sector of Changing Relationships Between National and Local Government

The drive to welfare reform has revolutionalized the relationship between the state and the third sector in many countries. But this article argues that, if we are to understand the impact of the changing role of the state on the third sector, then we must first understand the dynamics of the relationship between national and local government. It compares two countries—the U.K. and Italy—where national-local government relations have developed in different directions, and suggests a number of avenues for further analysis of this three-way relationship.     

Bottom-up social enterprises in Romania. Case study – Retirees’ Mutual Aid Association

The purpose of this article is to present and analyze the organizational profile and distinctive development pattern of a successful bottom-up social enterprise in Romania, namely, the Retirees’ Mutual Aid Association (RMAA). Romania has recently rediscovered the world of social economy which brings together various organizations, from associations and foundations to cooperatives and commons, sharing a common interest in developing entrepreneurial activities to support social goals. In an ideological and public policy context which holds back the opening of the public market to the third sector and social economy actors, setting and running up such organizations remains a challenge. On the other hand, the isomorphic pressure exerted by the EU has resulted in a type of legislation targeted at social enterprises which focuses almost exclusively on work integration social enterprises. Nonetheless, Romania also features social enterprises that are not externally driven but developed bottom-up, starting from the needs of their members and of the communities in which they are established and developed. Using the data of extensive research conducted on social economy entities in Romania, we will present an organizational case study of a successful bottom-up social enterprise, namely RMAA.     

Corporate Volunteering: Benefits and Challenges for Nonprofits

In the frame of corporate social responsibility, corporate volunteering is almost exclusively studied from the point of view of companies, while the perspectives of nonprofit organizations are neglected. Hence, this article focuses on the perspective of managers of nonprofit organizations on volunteer partnership projects with for‐profit companies. In the center of this article lie nonprofit managers' strategy and motivation for participating in corporate volunteering, conception of corporate volunteer activities, and the often‐cited win‐win‐win aspect. Key findings suggest that a majority of the questioned nonprofits lack strategic behavior and management tools for undertaking volunteer partnership projects with companies. Nevertheless, corporate volunteering is widely perceived as an opportunity and a promising method of raising donations for nonprofit organizations. This article suggests that the key to successful future cooperation between nonprofits and profit‐oriented organizations lies in the processes of internal evaluation and subsequent strategy development.     

Association between employee department and responsible gambling program perceptions

ABSTRACT

Academic studies of employee perceptions of and engagement with responsible gambling (RG) provide important insight into how employees engage with RG, but typically treat employees as a singular entity. Employees in different departments, however, have different work experiences that affect their likelihood of directly interacting with gamblers. It is conceivable that degree of contact with gamblers affects employees’ opinions about RG. To examine this possibility, we surveyed cohorts of employees at MGM Resorts International (MGM) (N = 2,192) regarding their (1) perceptions of RG programs, (2) behaviors and beliefs about gambling, and (3) comfort with MGM’s corporate RG environment. Using MANCOVA, with years employed in the gambling industry as a covariate, we observed that employees in departments with less direct contact with gamblers were more likely to perceive RG programs to be effective at MGM than employees who have more direct contact with gamblers. In addition, employees who work in the Food, Beverage, & Retail departments were more likely to hold misconceptions about gambling than employees in Back of House operations. The differences in how departments view RG programs suggest that one-size-fits-all approaches to employee training might not be suitable for RG topics, and that position-based training might be necessary.     

Antenarrative and Transnational Labour Rights Activism: Making Sense of Complexity and Ambiguity in the Interaction between Global Social Movements and Global Corporations

Abstract

This paper draws on antenarrative research and writing techniques to analyse the long-running transnational campaign seeking to improve respect for human rights in the supply chains of Nike and other major sportswear companies. The antenarrative approach challenges scholars to look beyond pre-existing expectations, both in terms of which actors and processes are likely to be most influential and in terms of what is motivating participation in those processes which are significant. In this paper we construct antenarrative accounts of two aspects of the Nike campaign and counterpoint each of our antenarratives with an established scholarly account based on more traditional narrative approaches. We conclude antenarrative analysis can provide useful insights into interaction between global activist networks and global corporations, particularly by drawing attention to the generative possibilities of the complex combination of ordered and disordered processes which often characterise that interaction.     

Corporate diplomacy and political CSR: Similarities,differences and theoretical implications

The purpose of this study is to systematically review the body of knowledge on corporate diplomacy (CD) and political corporate social responsibility (PCSR) in journals from the fields of public relations, public diplomacy, general management and business ethics. By applying an interdisciplinary approach our study aims to (1) examine what definitions of CD and PCSR exist, (2) explore what theories have been applied to CD and PCSR and, (3) find differences and commonalities between the underlying concepts of CD and PCSR. Building on the results of our review, we redefine each construct and develop a theoretical framework of CD, which integrates PCSR, international public relations and public diplomacy. Our results serve as a foundation for an operationalization of the constructs in order to conduct empirical analyses and contribute to current research on the political role of multinational corporations.     

Imagining new feminist futures: How feminist social movements contest the neoliberalization of feminism in an increasingly corporate‐dominated world

Increasingly it is argued that feminism has been co‐opted by neoliberal agendas: becoming more individualistic and losing touch with its wider social change objectives. The neoliberalization of feminism is driven in part by increased corporate power, including the growing role of corporations in governance arenas, and corporate social responsibility agendas. However, we turn to social movement theory to elucidate strategies that social movements, including feminist social movements, are adopting in such spaces. In so doing, we find that feminist activists are engaging with new political opportunities, mobilizing structures and strategic framing processes that emerge in the context of increasingly neoliberal and privatized governance systems. We suggest that despite the significant challenges to their agendas, far from being co‐opted by neoliberalism, feminist social movements remain robust, existing alongside and developing new strategies to contest the neoliberalization of feminism in a variety of innovative ways.     

Stability and Change in Nonprofit Organizations: The Volunteer Contribution

This paper reports on a study of the microprocesses of stability and change in a nonprofit welfare organization in Australia. We position volunteering and voluntarism as core constitutive phenomena in and of nonprofit organizations and the nonprofit sector more generally, and examine volunteer agency in action. Developing a model drawn from neoinstitutional theory and adopting an ethnographic approach, the paper illustrates theoretically and empirically how volunteers create and revise institutional orders operative within organizations in ways hitherto poorly articulated and understood.     

Business IN Society: The Social Contract Revisited

Abstract

Perhaps no theoretical perspective better supports evolving expectations of corporate social responsibility than social contract theory. Centuries old, this dominant theory has proven to be highly influential in Western contexts, as it encompasses both institutional and moral consideration. The relationship between business and society has become increasingly significant in recent years as businesses must respond to rapid global change, pressing externalities, and serious societal concerns, many of which cannot be adequately attended to by any party alone. This paper offers an evolutionary perspective of the social contract in light of modern day realities and shifting societal expectations. Implications are derived from both moral and pragmatic arguments to suggest that the implied social contract is meaningfully evolving in new directions both in terms of theory and practice, most particularly regarding business purpose, leadership, and social responsibility.