不同主体层次中组织的知识转化二维结构:前因变量与企业绩效的影响

企业价值的增长越来越依赖于所拥有的组织知识,但是不同主体层次中组织知识的转化及其所带来的绩效决定了组织中员工绩效、团队绩效和组织绩效的水平。本文首先根据对国内外研究文献的归纳和整理,分析了组织知识转化的各主体层次性及其相应层次的前因变量,构建了不同主体层次中组织的知识转化及其前因变量与企业绩效的影响理论模型和研究假设,通过文献回顾、访谈、半开放式问卷、预调查等方法设计出相关问卷,并利用问卷调查所获得的数据,通过探索性因子分析和验证性因子分析方法分析各主体层次知识转化的二维结构,采用结构方程模型对个人、团队和组织特征变量对个人、团队和组织层次的知识转化及其员工绩效、团队绩效和组织绩效的影响进行了探讨。最后,本文基于企业现实情况对其研究结果进行了详细的分析与讨论,并提出了研究局限性以及未来研究方向。     

管理者关系特性对海外子公司知识获取及公司绩效的影响研究

基于组织学习理论和社会资本理论,考察了管理者关系特性对海外子公司内外部网络知识获取和企业绩效的影响。研究结果显示,母子公司管理者之间的信任和沟通频率对获取母公司知识有正向影响,海外子公司管理者和本地重要企业管理者之间的信任对获取本地商务知识有正向影响,海外子公司管理者和本地政府主要负责人之间的私人关系对获取本地制度知识有显著影响。此外,本地制度知识在母公司知识对海外子公司绩效的影响中起正向调节作用,本地商务知识起负向调节作用。     

组织知识、学习导向与新产品创新绩效

在文献回顾的基础上,把组织知识划分为顾客知识、竞争者知识、技术知识3种类型,提出组织知识、学习导向与新产品创新绩效关系的研究模型,构建结构方程和层次回归模型,利用L isrel和SPSS分析软件对长三角地区189家企业数据进行实证分析。研究结果表明,顾客知识对新产品市场绩效有正向影响,但对新产品创新效率没有影响;竞争者知识对新产品创新效率有正向影响,但对新产品市场绩效没有影响;技术知识对新产品市场绩效和创新效率都有正向影响;学习导向对新产品市场绩效和创新效率有正向影响,并正向调节顾客知识与新产品市场绩效、技术知识与新产品创新效率的关系。最后给出提升新产品创新绩效的管理启示。     

基于结构方程模型的知识联盟激励协同序参量关系研究

基于全国多家知识联盟企业数据,探讨了知识联盟激励协同序参量关系的问题,提出了激励协同序参量的4个维度,并使用结构方程模型对其关系进行了检验。研究表明,活性激励对显性激励、隐性激励、涌现激励都有显著直接正向影响;显性激励对隐性激励有显著的影响;隐性激励对涌现激励有显著的直接正向影响;显性激励对涌现激励没有显著的直接影响,但通过隐性激励对涌现激励有显著的间接影响。由此,进一步拓展了知识联盟激励协同的相关理论,对维持知识联盟的有序发展有重要的指导意义。     

组织信任、雇佣关系与员工知识分享行为

整合组织信任理论和知识分享理论,基于雇佣关系视角,构建组织信任与知识分享的概念模型,并通过选取本土企业管理者及其直接下属的504个配对样本,运用层级回归分析对假设进行验证.研究结果表明,组织信任与知识分享、领导-部属交换显著正相关,与心理契约违背显著负相关;领导-部属交换与知识分享显著正相关,心理契约违背与知识分享显著负相关;心理契约违背对组织信任和知识分享之间的关系起部分中介作用,而领导-部属交换对组织信任和知识分享之间的关系起正向调节作用.这表明,在中国的文化背景下从组织信任视角促进员工的知识分享,要特别重视雇佣关系在其中的影响.     

网络嵌入性视角下基于知识的动态能力构建机制

基于知识的动态能力、网络嵌入性以及创新绩效之间的影响关系,本研究利用探索性案例的方法证实了多样性、信任、共同解决问题和承诺等不同网络嵌入属性分别对知识获取能力和知识整合能力具有显著的正向影响,证实了知识整合能力对创新绩效具有关键性的正向影响,从而建立了网络嵌入性——动态能力——创新绩效的理论框架,进一步打开了网络嵌入性作用机制的黑箱,为网络环境中的动态能力及创新研究的深入开展创造了条件。     

不同团队类型研发人员知识共享意愿激励的实证研究

构建了基于2种团队类型的企业研发人员知识共享意愿激励模型,并采用问卷调查法,运用相关分析和层级逐步回归分析对回收的339份有效问卷数据进行假设验证。研究发现:影响研发人员知识共享意愿的最大因素是属于内在激励的助人所得乐趣;无论是在职能团队还是在跨职能团队中,内在激励对研发人员知识共享意愿均有显著正向影响;团队类型对外在激励因素(组织报酬因素)与知识共享意愿关系具有显著调节作用,即在跨职能团队中外在激励对研发人员知识共享意愿有显著正向影响,而在职能团队中外在激励对知识共享意愿则呈现弱的负向影响。     

自我牺牲型领导对员工知识共享的作用机制

知识共享能够提高组织创新能力和增强组织可持续性竞争优势。直接领导者作为组织的代理人,其领导行为或方式应会显著影响员工知识共享的意愿,但以往鲜有研究对此议题进行实证探讨。本研究采用214份上司—下属配对调查数据,考察了自我牺牲型领导对员工知识共享的影响效果,尤其是领导信任的中介作用和员工传统性的调节作用。层次回归分析的结果表明:(1)自我牺牲型领导对员工知识共享具有显著的正向预测效果;(2)领导信任在自我牺牲型领导与员工知识共享之间起完全中介作用;(3)员工传统性对自我牺牲型领导与员工的领导信任之间的关系具有显著的调节效应,员工传统性越高,二者之间的正向关系越弱。     

组织学习与知识转化的关系及IT对二者影响的探讨

基于组织学习与知识管理理论,将组织学习过程的4I模型与知识创新的SECI模型进行整合与扩展,探讨了组织学习的个体、团队及组织3个层次与隐性知识与显性知识2类知识形式的对应关系,以及组织学习过程与隐性-显性知识相互转化过程的动态匹配关系.与以往研究中将知识转移、共享与扩散作为一个知识的单向传递过程所不同的是,认为知识转化是一个螺旋上升的循环过程,是包含知识创新的持续学习过程,而IT将促进组织学习与知识转化的结合.最后,通过一个案例分析以展示IT对企业组织学习与知识转化的积极影响.     

战略采购对制造企业知识获取的影响研究:供应商网络视角

以我国制造企业为研究对象,从供应商网络视角出发,探索了战略采购对制造企业知识获取的影响。构建了包括战略采购、供应商网络嵌入性、制造企业与供应商互动、制造企业知识获取之间关系的概念模型并提出了相应的理论假设。采用结构方程模型进行验证,实证结果表明战略采购对关系嵌入性、结构嵌入性和制造企业与供应商互动均有显著的正向影响,并进而通过它们显著正向影响制造企业知识获取。     

Factors influencing a firm’s decision to conduct remanufacturing: evidence from the Thai automotive parts industry

This paper aims to investigate the key factors influencing the decision-making process of firms in conducting remanufacturing activities, using the Thai automotive parts as a case study. Our results show that on average, business feasibility is the most influential determinant driving the decision-making of firms, followed by areas of the firm’s strategic factors, and policy factors. In terms of individual factors, product maturity is ranked first as the most important factor for a firm to engage in remanufacturing activities, followed by financial aspects, availability of skilled workers and technical aspects. Policies related to trade, intellectual property rights and the environment are identified as the least crucial factors in affecting the decisions of firms. Characteristics of firms and products matter in ranking the factors influencing a firm’s decision to conduct remanufacturing.     

A Knowledge Framework Underlying Process Management*

Organizations are increasingly implementing process‐improvement techniques like Six Sigma, total quality management, lean, and business process re‐engineering to improve organizational performance. These techniques are part of a process management system that includes the organizational infrastructure to support the improvement techniques. The knowledge‐based view of a firm argues that organizational knowledge is the source of competitive advantage. To the extent that the process management system enables knowledge creation it should be a source of competitive advantage. This study investigates the underlying framework and factors of a process management system that lead to organizational knowledge creation. Prior studies have considered knowledge creation in process improvement, but none have considered the role of the process management system. Specifically, the study uses the case study method to investigate multiple levels (organization level and project level) of two firms using Six Sigma as their chosen process management system. Analysis of the cases reveals that the leadership creates a supportive infrastructure enabling process‐improvement techniques to effectively create organizational knowledge. Interestingly, focusing on decision‐making tools and methods may not be effective without developing a supportive infrastructure. The proposed framework provides a basis for organizational leaders to think about how to design and implement a process management system to better enable knowledge creation in organizations.     

创业者个体学习、组织学习如何交互影响企业创新行为？——基于整合视角的纵向单案例研究

社会经济的不断发展促使分工愈发精细,对个人与组织间的技术隔离也愈加明显,亟待创业者个体及组织开展跨层次的交互学习以构建组织创新优势。基于此,本文援引学习理论与意义构建视角,从"行动"与"解释"出发,采用纵向单案例研究方法,基于"个体-组织"整合性分析框架,探究了不同创业阶段内跨层次行动主体间的学习互动模型,揭示了其对企业创新的影响路径。研究发现:创业者个体学习与组织学习间的互动,表现为渐变初期个体利用式学习经"自上而下"团队互动主导形成组织单环式行动;而在调整转变期,个体学习与组织学习发生交互影响,包含个体探索式学习经"横向协同式"团队互动主导形成组织双环式行动,以及组织双环式行动转换为单环式之后,经由持续反思与质询,刺激形成创业者个体利用式学习;最后,在发展突变期,个体利用式学习经"制度化统筹式"团队交互合作促成组织单环式行动,同时个体探索式学习经"跨越层次自主式"团队交互激活组织双环式学习。此外,在不同创业阶段,3种互动逻辑与意义构建框架下的创新决定机制呈现出以个体创意激发与扩散、信息整合与匹配以及平衡矛盾与冲突3种不同的影响路径展开的态势。本研究为创业学习理论和创业实践过程贡献了新的启示。     

上市公司高管团队薪酬差距影响因素与影响效应:基于本土特色的实证研究

本研究基于锦标赛理论讨论了中国高管团队薪酬差距的影响因素,高管薪酬差距与公司绩效的关系,并利用2006年我国440家沪市A股上市公司年报数据进行了实证分析。分析结果表明,公司董事长总经理两职兼任会显著扩大高管团队薪酬绝对和相对差距,国有股比例的提高会对高管薪酬绝对与相对差距产生显著抑制作用。企业绩效、企业规模对高管薪酬绝对差距产生显著正向影响,但对相对薪酬差距的影响并不显著。分析结果发现高管团队薪酬差距对公司绩效的正向影响作用显著,锦标赛理论得到支持。本研究同时显示,团队薪酬水平对公司绩效的影响大于团队薪酬差距的影响,体现出目前高管更为关注的仍然是薪酬水平,这也为高管薪酬设计提供了新的管理启示。     

A learning perspective on the offshoring of advanced services

Based on longitudinal case studies of offshoring of advanced IT and engineering services from Danish firms to Indian firms, this paper explores organizational learning that occurs over time in both home and host firms and uses learning as a measure of the firm impact of advanced services offshoring. The findings are consistent with the theoretical view that advanced services offshoring must be understood as an antecedent for strategic business development and organizational change in both home and host firms. The study shows that when offshoring partnerships mature and firms gain experience, learning in both home and host firms evolves over time and differs in many cases from their initial objectives and expectations. In some of the Danish firms engaging in offshoring even ignites a process of strategic transformation. Both Danish and Indian firms use the input from their offshoring partnership to upgrade their organizations and business processes.     

学习能力与企业绩效:知识资源是中介变量吗

基于知识观和组织学习理论,本文就以下问题展开研究:其一,探讨学习能力与企业绩效之间的关系;其二,将知识资源视为影响学习能力与企业绩效的中介变量,探讨三者之间的关系;其三,考察组织内、外部学习能力对企业绩效的不同作用路径.研究结果发现,知识资源在内部学习能力与企业绩效之间扮演着部分中介的角色;而在外部学习能力与绩效之间扮演着完全中介的角色.本项研究较为深入地揭示了学习能力、知识资源与绩效之间的关系.     

Transnationality – Sharpening the Integration-Responsiveness vision in global professional firms

The “transnational” (Bartlett & Ghoshal, 1988, 1989) has become a popular organizational construct, and is increasingly relevant to contemporary global firms. However, there is very little empirical research on the organizational aspects of this form, and there is a lack of knowledge regarding the transnational aspects in professional service firm theorizing. Building on some fundamental organizational and international management literature, as well as an understanding of contemporary global professional firms, we expect that the transnational will exhibit specific organizational structural features with both high levels globalization and local responsiveness. We then proceed to describe an exploratory study of ten global engineering firms—this context is important since engineering firms are far less tied to national (local) jurisdictions than are other professional firms. Our findings reveal that the leadership/management areas were largely globally integrated, the hiring/HR functions were singularly locally oriented, while the other organizational areas we studied – namely structure/process and project teams – exhibited both global and local features. These findings extend professional service firm theorizing, exposing the balance between axes of specialisation, norms of reciprocity and customer management system; to include organizational features that allow a balance between the globally integrated and locally responsive.     

External Knowledge Sourcing and Firm Innovation Efficiency

This study examines the relationship between external knowledge sourcing and firm innovation efficiency. We build on the organizational learning theory to propose that this relationship follows an inverted U‐shape: as the level of external knowledge sourcing increases from low to moderate, firm innovation efficiency increases; as the level of external knowledge sourcing increases from moderate to high, firm innovation efficiency declines. Further, we explore the moderating role of different contextual factors and contend that this inverted U‐shaped relationship is flattened in firms that operate in high‐tech sectors and in firms that face high internal constraints for innovation. Our empirical analysis is based on a sample of 3,204 Spanish firms over the period 2004–2015, and our results provide support for these contentions. We used data envelopment analysis methodology to estimate firm innovation efficiency relative to industry best performers, and truncated regression models for panel data with bootstrapped confidence intervals to test our hypotheses.