企业薪酬管理公平性对员工工作态度和行为的影响

作者对广东省七家饭店的员工及他们的主管进行了前后两次问卷调查,通过纵断数据分析,探讨员工的薪酬公平感和满意感与他们的情感性归属感、工作积极性和工作绩效之间的因果关系。数据分析结果表明,企业薪酬管理公平性是影响员工薪酬满意感的重要因素,员工的薪酬公平感和满意感会影响他们的情感性归属感,薪酬管理信息公平性会影响员工的工作积极性和工作绩效,员工的薪酬满意感与他们的工作积极性和工作绩效存在双向因果关系。     

领导行为与人际关系对酒店企业群体内聚力的影响及其后果

以组织行为和管理理论中关于群体内聚力的讨论为基础,实证探讨了中国酒店企业中,领导行为与员工之间的人际关系对群体内聚力的影响,以及群体内聚力与员工工作满意感之间的关系.研究结果表明:人际关系、任务导向型领导行为和体恤支持型领导行为会正向影响群体内聚力,但创新适应型领导行为对群体内聚力的影响不显著;群体内聚力对员工工作满意感有显著正向影响;群体内聚力对于人际关系和员工工作满意感之间的关系,以及任务导向型领导行为和员工工作满意感之间的关系有完全的中介作用,对于体恤支持型领导行为和员工工作满意感之间的关系有部分的中介作用,但对于创新适应型领导行为和员工工作满意感之间的关系却无中介作用.最后,讨论了研究结果的应用.     

安全基地型领导对员工创造力的影响机制研究

基于创造力领导理论和工作中个人成长模型,通过3个时段收集的63家高科技企业研发团队的274份有效配对问卷,探讨和分析了安全基地型领导对员工创造力的影响机理与理论边界。研究结果表明：安全基地型领导正向促进员工创造力;工作旺盛感在安全基地型领导与员工创造力间发挥部分中介作用;不确定性规避调节安全基地型领导对员工工作旺盛感的激发,并进一步调节工作旺盛感在安全基地型领导与员工创造力间的中介效应。     

不同情商水平下领导行为与员工组织承诺关系的实证研究

结合对变革型/交易型领导以及员工组织承诺的理论分析,本论文将情商作为调节变量引入领导效果研究的模型,认为领导与下属的情商会促进或阻碍特定领导风格作用的发挥.对六家企业内241对上下级(95个部门经理及他们的241个直接下属)样本数据的统计分析表明,高领导者情商同时有助于交易型和变革型领导行为的实施而获得下属的组织承诺;高下属情商有助于员工识别交易型领导的实质而指导他们对组织的情感性承诺.     

员工工作疏离感的形成因素与干预策略分析

工作疏离感会减少员工的工作投入、组织承诺、工作满意感,并引发偏离行为,因此有必要对工作疏离感的形成因素进行系统地梳理,并在此基础上提出工作疏离感的干预策略。工作疏离感的形成因素可归纳为个体特征、领导风格、人际关系等方面;工作疏离感干预策略主要包括:培养积极的心态、选择合适的领导方式、构建和谐人际氛围等。     

喜忧参半：幽默型领导影响员工行为的二元路径

幽默型领导影响员工行为的两条路径是:构建高质量的领导—成员交换关系,形成促进员工工作投入的积极路径;放大违反规范的可接受性,形成增加员工越轨行为的消极路径。探讨幽默型领导对员工行为的影响边界得出:攻击性幽默风格和员工特质调节焦点在幽默型领导对员工行为的影响中起调节作用。     

领导者禀赋、行为、情绪与员工建言机制分析

员工建言是组织发展的持续动力,领导者对员工建言起着关键性影响。领导禀赋、领导行为、领导情绪都在潜移默化中影响着员工建言。社会信息加工理论、社会交换理论、社会认同理论从不同视角对领导因素影响员工建言的作用机制进行了分析。员工个体层面的工作绩效、工作满意度、权力距离倾向,组织层面的领导者个人倾向分化程度、组织公平氛围等也会影响员工建言。因此,当今领导者应提升自我效能感、构建与员工的良性交互关系、实施变革式领导、提升组织公平性。     

中国情境下包容型领导风格如何影响员工建言行为

本研究构建了包容型领导与员工建言关系及其作用机制模型,并通过对260名企业员工和管理者的问卷调查,运用SPSS21.0和AMOS20.0软件对数据进行了有关研究和分析。研究结果表明:包容型领导各维度对员工建言及其各维度有正向影响,员工归属感在包容型领导与员工抑制性建言、员工促进性建言之间均起部分中介作用。最后,对包容型领导风格如何影响员工建言行为提出有关管理建议。     

变革型领导对员工创新行为的影响研究——兼论组织认同与自我效能感的作用

探析变革型领导、组织认同及自我效能感对员工创新行为的影响及其作用机制,构建以组织认同为中介变量、自我效能感为调节变量的混合模型,采用随机抽样的方法进行问卷调查,运用工具软件对获取的有效问卷数据进行实证分析。研究结果表明：变革型领导、组织认同、自我效能感及员工创新行为的得分都较高;变革型领导、组织认同及自我效能感均与员工创新行为显著正相关;变革型领导不仅直接影响员工创新行为,还能通过组织认同间接影响员工创新行为;自我效能感能显著调节变革型领导对员工创新行为的影响程度。     

顾客满意感与忠诚感关系的实证研究

作者在民航、移动通信、医院、银行、宾馆等五个行业的13个企业进行了一次实证研究,探讨顾客满意感与各类忠诚感之间的关系。数据分析结果表明,顾客的认知性忠诚感、情感性忠诚感、意向性忠诚感和行为性忠诚感是顾客忠诚感二阶因子的子因子,顾客满意感是忠诚感的重要前提因素,服务公平性、服务质量、顾客与企业之间的友谊、顾客的信任感、归属感也对顾客的忠诚感有直接或间接的影响。     

支持资源作用下的工作-家庭促进:情感倾向的调节作用

基于组织支持理论和资源保存理论,构建了支持资源作用下的工作-家庭促进模型,通过对40家制造业企业员工的问卷调查,采用多元调节回归的方法进行统计分析。研究结果表明,支持资源作用下的工作-家庭促进对员工组织情感承诺、工作满意度和离职意向有显著影响;情感倾向对支持资源作用下的工作-家庭促进与结果变量之间的关系有调节作用。当个体的情感倾向处于积极时,由组织支持资源带来的工作-家庭促进会显著提高员工的工作满意度、组织情感承诺,降低离职意向。     

劳动关系氛围和员工工作满意度:组织承诺的调节作用

本文从组织行为层次探讨劳动关系氛围与员工态度之间的关系。基于60家企业1607名员工的问卷调查,本文探讨了劳资双赢、劳资对立和员工参与三种劳动关系氛围对员工内在和外在满意度的直接影响,以及员工组织承诺在上述关系中的调节作用。研究发现,劳资双赢氛围显著地提升员工的内在和外在满意度,劳资对立氛围显著地降低员工的内在和外在满意度,员工参与氛围仅能显著提升员工的内在工作满意度。同时,员工组织承诺中的情感承诺能显著增强劳资双赢氛围对内在和外在工作满意度的积极影响,但仅能显著降低劳资对立氛围对内在工作满意度的消极影响,而对员工参与氛围的影响不具有调节作用。此外,研究还发现交易承诺不存在调节效果。     

Examining the effects of trust in leaders: A bases-and-foci approach

Little empirical research has explored the implications of different bases and foci of trust in leadership within the same study. To rectify this substantive void in the trust literature, we conceptualized variants of employee trust in organizational leadership in terms of two bases (cognitive and affective) and two foci (management and supervisor). Using this dual perspective, we examined the effects of trust in leaders on two work-related attitudes (organizational commitment, job satisfaction) and two work-related behaviors (in-role behavior, extra-role behavior). Using data collected from 210 employees and their supervisors, we found that the four variants of trust in organizational leadership were distinguishable, and had differential effects on employee outcomes. Affective trust in supervisor was a significant predictor of in-role and extra-role behaviors. Affective trust in management and affective trust in supervisor explained variance in affective organizational commitment. Cognitive trust in management and affective trust in supervisor explained variance in job satisfaction.     

Individual value systems,organizational investments,and personal constraints as predictors of organizational commitment: Direct or indirect effects?

This study attempted to determine if individual value systems, organizational investments, and personal constraints affect organizational commitment directly or only indirectly through job satisfaction. Previous research has determined that certain job characteristics exert only indirect effects on the value or affective dimension of organizational commitment. The purpose of this study was to examine whether other categories of antecedents have any direct effects on value commitment. The study used hierarchical regression on data from 270 evening MBA students employed full-time in managerial or professional positions. Results showed that organizational investments and the Protestant Work Ethic both exerted significant direct effects on organizational commitment as predicted. Personal constraints showed a negative relationship with value commitment, opposite to the prediction, while the effect of the Materialistic Work Ethic was nonsignificant. However, job satisfaction showed a substantially higher correlation with value commitment than did any other antecedent.     

The servant leadership advantage: When perceiving low differentiation in leader-member relationship quality influences team cohesion,team task performance and service OCB

How does servant leaders' unique ability to place each follower's needs above their own influence relationships between followers and impact their collective performance? In a study that integrates principles of servant leadership with the social comparison theoretical framework, we tested a group-level model to examine how servant leadership induces low perceived differentiation in leader-member relationship quality (perceived LMX differentiation) within a group, which strengthens team cohesion and in turn positively influences team task performance and service-oriented organizational citizenship behaviors (service OCB). Our sample comprised 229 employees nested in 67 work teams. Structural equation modeling results indicate that servant leadership significantly predicts low perceived LMX differentiation; perceived LMX differentiation is strongly related to team cohesion such that the lower the perceived differentiation, the stronger the team's cohesiveness. And, team cohesion is also strongly related to both the team's task performance and service OCB. Perceived LMX differentiation and team cohesion mediate the effect of servant leadership on both team task performance and service OCB.     

组织支持感与工作投入的曲线关系及其边界条件

作为一种工作资源,组织支持感是员工工作投入的重要预测变量。但是,基于社会交换理论,组织支持感也可能增加员工角色外的投入、减少对工作角色的投入。在一定条件下,组织支持感与工作投入可能存在非线性的关系。采用302名证券行业员工问卷,考察组织支持感与工作投入的曲线关系,进一步探索情感承诺对该曲线关系的调节作用。在检验共同方法偏差的基础上,采用多项式回归对研究假设进行检验。研究结果表明,在控制员工的情感承诺后,组织支持感与工作投入呈显著U形曲线关系。情感承诺显著调节组织支持感与工作投入的曲线关系,即情感承诺高的员工,组织支持感与工作投入呈U形曲线关系;而情感承诺低的员工,组织支持感与工作投入呈显著线性关系。总体而言,研究结果进一步支持组织支持感对工作投入潜在的负面影响,尤其是具有高情感承诺的员工其感知到的组织支持只有超过一定水平后才会对工作投入产生积极的影响。     

Participation satisfaction and organizational commitment: moderating role of employee's cultural values

This paper explores the moderating role of cultural values on relationships between participation satisfaction (PS) and employees’ organizational commitment (OC). A survey of 1390 employees of Bharat Sanchar Nigam Limited, a Government of India Public Sector Undertaking providing telecommunication services across India, shows that PS is directly related to OC, and is moderated by employees’ cultural values at individual level. The form of moderation reveals: positive and insignificant relationship between PS and affective commitment for employees high in uncertainty avoidance; positive and significant relationship between PS and normative commitment for employees high in individualism/collectivism, low in masculinity/femininity, and low in power distance. No moderation has been found in the relationship between PS and continuance commitment.     

How and When Servant Leaders Enable Collective Thriving: The Role of Team–Member Exchange and Political Climate

Thriving teams are critical to the effective functioning of an organization. Extending Spreitzer et al.’s (2005) socially embedded model of thriving at work to the team level, this study explores how and when servant leadership promotes collective thriving. Through data collected from 80 teams composed of 520 employees, the study reveals that servant leaders help embed members in high‐quality team–member exchange relationships, which in turn enables their collective thriving. The authors find that a highly political climate is a dual‐stage moderator hindering the positive impact of servant leadership on collective thriving. The findings move forward extant servant leadership and thriving literature. The authors also offer practical implications for how organizations can nurture and reap benefits from thriving teams and the active role of employees in this process.     

Transformational Leadership,Organizational Clan Culture,Organizational Affective Commitment,and Organizational Citizenship Behavior: A Case of South Korea's Public Sector

The present study examines whether transformational leadership is associated with clan culture, affective commitment, and organizational citizenship behavior and whether affective commitment is positively related to organizational citizenship behavior. The study also examines whether affective commitment mediates the effects of clan culture on organizational citizenship behavior and whether clan culture mediates the effects of transformational leadership on affective commitment. The results of this study indicate a positive relationship between transformational leadership and clan culture as well as between transformational leadership and affective commitment; no significant relationship between clan culture and organizational citizenship behavior as well as between transformational leadership and organizational citizenship behavior; and a significant positive relationship between affective commitment and organizational citizenship behavior as well as between clan culture and affective commitment . Thus, the results clearly show that affective commitment fully mediates the relationship between clan culture and organizational citizenship behavior and that clan culture partially mediates the relationship between transformational leadership and affective commitment. Theoretical and practical implications of these findings as well as interesting avenues for future research are discussed.     

Revisiting the mediating role of trust in transformational leadership effects: Do different types of trust make a difference?

This study examines the mediating effects of cognitive and affective trust on the relationship between follower perceptions of transformational leadership behavior and their work outcomes. Using data obtained from 318 supervisor–subordinate dyads from a manufacturing organization located in mainland China, structural equation modeling results revealed that affective trust fully mediated the relationships between transformational leadership and the work outcomes of followers, including their affective organizational commitment, organizational citizenship behaviors (OCBs), and job performance. In contrast, cognitive trust negatively mediated the relationship between transformational leadership and follower job performance, and had insignificant effects on their affective organizational commitment and organizational citizenship behaviors. These findings highlight the importance of affective trust as a mechanism which translates transformational leadership into positive work outcomes for the organization.