The Practice of Multimodal Approaches, the Challenge of Cross-Cultural Communication, and the Search for Responses

The development of multimodal approachespresents an opportunity for human beings to increasetheir competence in managing complexity, while at thesame time brings a challenge of cross-culturalcommunication. Some claim that two approaches have beenproposed for tackling this challenge: an approach offrameworks and an approach ofdiscourse. Some go further to contenddropping frameworks and taking up discourse. This paper argues that, if it istrue that there exist these two approaches, neither theframeworks nor the discourseapproach alone is sufficient. It is suggested thatresearchers and practitioners may be better equipped byparticipating in discourses with and among frameworks.Employing three metaphors, this paper proposes that, inthe way force-fields andconstellations require and imply each other, both frameworks anddiscourse are necessary for human beings to act as aPeircian fiber-cable in socialproblem-solving.Requests for reprints should be addressed to Zhichang Zhu, Department of Information Systems, Lincoln School of Management, Lincoln LN6 7TS, United Kingdom.     

Touristic authenticity,touristic angst,and modern reality

The tourist has become the symbol of a peculiarly modern type of inauthenticity. This paper explores the criticisms that have been directed at the reality experiences of the tourist. In so doing, the following inexhaustive typology of touristic realities is developed: 1) the first-order or true tourist, 2) the second-order or Angst-ridden tourist, 3( the third-order or anthropological tourist, and 4) the fourth-order or spiritual tourist. Each of these types represents a progressively more intense search for reality through travel. Each is, however, criticized for participating in its own form of inauthenticity.After exploring the reality experiences and criticisms of each of these travellers, the paper turns the tables on the cultured despisers of tourism to argue that perhaps the lowly first-order tourist is not so inauthentic after all. True, this traveller may not be having a real heroic adventure, but such is not the goal. Rather, the reality experienced by the first-order tourist is a pleasurable liberation from the normal concerns of everyday life which simultaneously reaffirms commitment to that reality. Quite frequently the first-order tourist is less concerned about having a real experience in the visited place than in experiencing family and friendship relationships-relationships completely ignored by the anti-touristic tourists in their search for authenticity in someone else's reality.The author would like to thank Peter L. Berger, Harry C. Bredemeier, Warren I. Susman, and M. Kathy Kenyon for their comments and suggestions on earlier versions of this paper. This research was supported in part by NIMH grant no. 5 T32 NH14660.     

Privacy and privilege: Patients', professionals', and the public's rights

Conflict between the individual's right to privacy and the public's right to know is increasing as insurance companies and other third parties are demanding more information about patients and clients and data banks are storing it for retrieval and later use. Social workers are ethically bound to protect the privacy of their relationships with patients and clients and the confidentiality of their communications. But there are situations in which the obligation to society is deemed greater than the individual's right to privacy, and even in states in which their patients' and clients' communications are granted privilege by law, the social worker can be required by law to divulge confidential information or risk being held in contempt of court. This paper will discuss the individual's right to privacy, privilege and its exceptions, and present examples of court decisions related to these issues.     

“FOB” and “Whitewashed”: Identity and Internalized Racism Among Second Generation Asian Americans

An analysis of 184 in-depth interviews with grown children of Korean and Vietnamese immigrants finds that the racial beliefs, meanings, and stereotypes of the mainstream society shape how they think about coethnics, generate local identities, and deflect stigma from themselves. We examine the terms FOB (Fresh Off the Boat) and whitewashed that were commonly deployed to denigrate coethnic others as too ethnic or too assimilated while casting those at the bicultural middle as the normals. We describe how this system of intraethnic othering serves as a basis for sub-ethnic identities, intraethnic social boundaries, and the monitoring and control of social behavior. We draw on the concept of internalized racial oppression in framing our findings.     

The VFW — A case study in the “iron law of oligarchy” and goal displacement

The iron law of oligarchy is applied to the VFW. Using participant observation and qualitative interviews, membership of the VFW is dichotomized into a leadership oligarchy and a drinking membership. Opinions of members of the two groups about the purposes of the organization and about each other are documented. An historical analysis traces the change in organizational goals over time from promoting nationalism, fraternalism, and special benefits for members to political advocacy of veterans' rights.     

Lying about running: The functions of talk in a scene

The running scene rests upon a system of beliefs (a code) about the qualities of running performances. Membership in the scene entails the interrelated use of conversational forms and the presentation of a team identity. The forms consist of nomic talk, ritualized lying and code truth telling. Within each form, the runner may lie about or manage information regarding running performances in order to construct, maintain or attack the system of beliefs. The lie, then, plays a major role in the scene as a device of social interaction.     

“Just a hunch”: Accuracy and awareness in person perception

Person perception tasks involving nonverbal communication have a mystified reputation. It is frequently argued that nonverbal cues are accurately, but only unconsciously, perceived. This may explain the frequent response of judges who, when asked to decode a sample of nonverbal behavior, reply that it was just a hunch—i.e., show little or no awareness of how they arrived at a judgment, even a correct one. Two alternative models, the Unconsciousness hypothesis and the Inarticulation hypothesis are posited to describe the possible relationship between accuracy and awareness. Two studies are reported on the relationship between accuracy and awareness, both using the Interpersonal Perception Task (IPT). In the first study, the IPT was given to a sample of 476 undergraduates. Accuracy was measured by how many of the 30 IPT questions these judges answered correctly. Global awareness was indexed by having each judge guess how many of the 30 scenes they had answered correctly. In this coarse analysis, the accuracy-awareness relationship was positive but weak. A second experiment was conducted to produce more fine-grained tests of the accuracy-awareness relationship. Different versions of the IPT were presented to 134 undergraduates. Judges given each version of the IPT were asked to indicate their degree of confidence in each one of their answers. This second experiment found a positive, substantial relationship between accuracy and awareness, and this relationship was particularly strong when analyzed across experimental conditions as a whole. These findings support the Inarticulation hypothesis, and cast doubt on the Unconsciousness hypothesis. Implications for an emerging understanding of how nonverbal communication is processed are discussed.We wish to thank Robin Akert and Bob Rosenthal for helpful advice and inspiration.     

Psychosemantics of “One-China” Conception: Fourth-Dimensional Resolution of Taiwan–Mainland Political Deadlock

The political conflicts between Taiwan and the Mainland have progressed, for over 50 years, from the historical hot civil war for the exclusive ownership of one China's territorial sovereignty to the contemporary cold rhetoric circularity around the geopolitical symbolism of the one-China principle. In the process, the United States has been intimately entangled in the disputes in terms of 3 alignment stages--from an unambiguous pro-Taiwan before the 1970s, the ambiguous neutrality in the early 1970s, to the contemporary pro-Mainland China. Despite the fact that during the past 3 decades the United States honored the arms sales and the Taiwan Relations Act commitments in Taiwan's favor, and simultaneously conferred the 3 Nos and 3 communiqués in Mainland China's favor, the cross-Strait tensions have persisted without the prospect of a definitive foreseeable resolution. Further, because of the lack of explicit conception of one China, the United States has to constantly resist the opposing persuasions of the 2 sides, and therefore must continue to rely on the ambiguous dual deterrence strategy for maintaining the dynamics balance over the Taiwan Strait. For such endeavors, the Clinton 4 frameworks and the Bush 5 Taiwan policies have proven to be very effective, but mostly to the extent of assuming a passive role in preventing military confrontations.     

The prevalence rates of pathological gambling: A look at methods

Planning the gambling environment requires protection of the public's health, safety and welfare. Whereas most public gaming provisions and statutes address the public's fears of organized crime as well as some welfare needs, rarely do they safeguard the public's health regarding the spread of the mental disease known as pathological gambling. Measurement of the prevalence and incidence of this disease would enable policy planners to evaluate both the state's responsibility for an epidemic and the adequacy of publicly funded treatment programs. The purpose of this paper is to examine the methods which underlie three different estimates of the prevalence rate of pathological gambling and to critique them in the light of sound epidemiological procedure. In 1975, the Institute for Social Research (ISR) of the University of Michigan conducted a national survey and a survey of the state of Nevada on behalf of the U.S. Commission on a National Policy Toward Gambling. Using discriminant function analysis coupled with subjective inspection of cases in the at-risk pool, the researchers estimated rates of probable and potential pathological gamblers. In 1984 and 1985, this author surveyed residents in the Delaware Valley and the state of Ohio using the cumulative clinical signs method which also posited rates of probable and potential pathological gamblers. In 1986, researchers at the Office of Mental Health for the State of New York employed a formal screening device to survey residents and proposed a rate of probable pathological gamblers and a rate of problem — although not pathological — gamblers. All three approaches produced different estimates. The utility of prevalence and incidence rate research in this field is threatened by a lack of consensus about the proper epidemiological procedure to be employed in arriving at these estimates. There is also confusion about the distinction between a probable and a potential pathological gambler. The planning purpose, method, validity and reliability of prevalence rate research about pathological gambling are addressed in this paper.     

Gentleman bountiful: Repairing the patriarch

Illustrating a patient's use of the transference as a play-ground... an intermediate region between illness and real life through which the transition from one to the other is made (Freud, 1914), the author presents the case of a man in his late fifties attempting to transcend former male role stereotypes. Using the therapist as a transitional object, this patient experimented, both in therapy and in his social activities, with various patterns in relationships with women, becoming increasingly aware of his dominating benevolence and his concommitant denial of dependency needs. Several new ways for viewing both masochistic and acting-out behaviors are proposed, ways that lead to therapeutic responses tending to convert both to reparative regressions.     

New-class dissent among social-cultural specialists: The effects of occupational self-direction and location in the public sector

Recent research suggests that new-class dissent is concentrated among the social-cultural specialists Kristol identifies as the principal critics of a business culture. Kohn's research on the micro-foundations of authoritarian conservatism suggests a plausible explanation centered on the subjective effects of occupational self-direction, a variable curiously missing from other models of new-class dissent. An alternative explanation, derived from state-centered theories of the new class, points instead to the concentration of these social-sicence and arts-related occupations outside the commercial economy. Using covariance structure analysis of new survey data, this study finds that occupational self-direction entails a propensity to question systemic inequities and a reluctance to blame the victims of poverty and discrimination. The antibusiness animus of Kristol's counterelites, conversely, arises in spite of, not because of, their highly self-directed work, reflecting instead their concentration in the public and nonprofit sectors.     

The design of organizations and the right to act

Recent innovations in the structure of formal organizations suggest possible directions for the design of schools to bring about high achievement. The structure of output-driven in contrast to administratively-driven schools is described, and designs are described which address both the goal of high achievement and the goal of reduced inequality.An earlier version of this paper was presented as the author's Sorokin Lecture at the annual meeting of the Eastern Sociological Society, Boston, March 1993.     

On the Use of “Intent to...” Variables in Organizational Research: An Empirical and Cautionary Assessment

Organizational research often relies onsurrogate variables. By surrogate we donot refer to family of construct, factor, or latentvariables. Rather, we address the situation where onevariable is literally the substitute for another variablethat is generally unavailable. Consider, for example,the use of intent to turnover orintent to transfer variables commonly usedwhen actual turnover or transfer data are unavailable. Wedemonstrate that reliance on such surrogate variablesmay lead to some misinterpretation. This tendency may beparticularly apparent when the relationship between the surrogate and the actual variable is low. Thismay be further exacerbated when the relationship betweenthe surrogate variable and a third variable is modest aswell.     

The Paradoxes of Modernity: Scientific Advances,Environmental Problems,and Risks to the Social Fabric?

Recent reviews have contrasted U.S. sociologists' empirical work on technological risks with the theoretical risk work of Giddens and Beck, but the reality is more complex. Most U.S. sociologists are less likely than Giddens or Beck to see risks as transcending socioeconomic and other divisions, but the United States–based work tends to interpret the trustworthiness of scientific–technical expertise in ways that lie between the arguments of Beck and Giddens. An examination of early nuclear technologies indicates that the United States–based perspectives provide a better fit, for theoretical as well as empirical reasons. The development of nuclear technologies was mixed, rather than high or low, in its competence and trustworthiness, and it created social and environmental risks that did not so much transcend social divisions as to reinforce them.     

A Cultural Perspective on the Study of Chinese Adolescent Development

This paper argues that the dominant Western construction of adolescent development which defines adolescence as an individuation process with the primary theme of developing an autonomous self is alien to the Chinese cultural system. In contrast to the Western conception of an autonomous self based on separation from others and self-other differentiation, the Chinese conception of self is more complicated. Based on the Chinese-West differences, the paper argues that the borrowed Western concept of self and the Western models do not appear to fit Chinese adolescents' experience. A concept of self-in-relational-network is therefore proposed for understanding the unique developmental processes and outcomes of Chinese adolescents.     

Structure and process in interpersonal “distancing”

The present paper focuses on awho-why-where-when-how-what-whom structural model of interpersonal distancing. The term distancing denotes either approach or avoidance movement along an intimacy-immediacy dimension. This dimension itself is defined as an integration across proxemic, kinesic, paralinguistic, and linguistic interpersonal modalities. Parallels are drawn between the concepts of intimacy disequilibrium and cognitive dissonance; the latter deals with attitude-behavior discrepancies and the former with attraction-approach discrepancies. A compensatory model is expanded acrosswho's partners as well as across his sensory modalities, and the concept of intimacy overload is offered as a clarifying tool for the social refractoriness and information overload explanations appearing in various aspects of the literature.Paper presented at the Symposium on Some New Approaches for Studying and Measuring Interpersonal Communication, 82d Annual Meeting of the American Psychological Association, New Orleans, September 1974.The author gratefully acknowledges the assistance of Department 1229, Bell Laboratories, Murray Hill, New Jersey, in the writing of this paper. Much of the work was supported by NSF Grant 2852A at Wayne State University.     

Social Defenses Against Organizational Learning

It is argued that for organizational learning to occur maladaptive social defenses within the organization have to be altered. The origins of the concept of social defenses are traced through the work of Jaques and Menzies. A new concept of system domain, and related concepts of system domain fabric, and system domain defenses, are proposed in order to account for the difficulties in sustaining organizational change in organizations that share a similar primary task. Organizational learning is defined as occurring when there is co-evolution of organizational container and contained. The article distills variables from three successful consultancy/action research projects which are characteristic of organizations that are learning, and it is hypothesized that the creation of organizational awareness is necessary for organizational learning to occur.     

First Contact: Queer Theory, Sexual Identity, and “Mainstream” Film

This paper begins by raising questions about the role of queer theory in media critique, centering on a discussion of four recent mainstream mass-circulation films with significant lesbian and/or gay content. It is asserted that these films operate within accepted discourses on sexuality that require both the notions of public self-disclosure and of the truth of the hetero/homo binary. The methods used by media productions to disseminate that discourse from a lesbian/gay point of view are discussed in terms of the implications of such mass-circulation films being for many persons a first contact point with that discourse.     

When All That Is Solid Melts Into Language: Judith Butler and the Question of Matter

Judith Butler's analysis of corporeal matters offers an exemplary account of the hidden political agenda within the very grain of representation and discourse. This essay, however, argues that language and its political implications are even more complex and curious than Butler concedes. The author contests the conflation of writing with Culture, as if Culture is the constitutive and enclosed space of productivity and transformation. She argues that the question of Nature has not been provoked in Butler's analysis but answered and dismissed much too quickly. The author extends the problematic of writing to biology and suggests that Nature is literate.     

Reflexivity

Just as the concept paradigmenergized the human sciences in spite of its manydefinitions and uses, so now does the conceptreflexive seem to be of increasingsalience, again with many definitions and uses. It is argued thatreflexivity, as a fundamental human quality underliesvarious attempts to understand and intervene in humanrelationships. By juxtaposing paradigms, reflexivity, and therapeutic progression it is possible toset out several types of reflexivity, some relativelyself-contained and others at the edge of our possibleknowledges.