Governmentalities of Volunteering: A Study of Regional Western Australia

The aim of this article is to investigate the governmentalities of volunteering in regional Western Australia. Drawing on interviews with 25 consenting volunteers and their managers, a thematic analysis revealed the experiences and perceptions of the research participants. Two distinct governmentalities exist: one reflecting neo-liberal governmentality and the other reflective of classic liberalism. Whilst this study is limited to regional Western Australia, the results suggest that there are variations in ‘governmentalities’ of volunteering comprising a mix of sometimes contradictory elements. This article also demonstrates the usefulness of governmentality for expanding the understanding of volunteering that has the potential to illuminate vital elements of the volunteer sector, which are being missed. There are many niches where volunteer groups exist or are emerging that are not visible and out of reach of the control techniques commonly used by governments adopting advanced (neo) liberal governmentalities.     

The role of social anxiety in volunteering

The volunteer management literature suggests that the most effective means of recruitment is personal asking. However, agencies that apply this method do not report the expected success in volunteer recruitment. Often they face the volunteer recruitment fallacy: those people assumed to be interested in volunteering do not necessarily volunteer. Based on the literature of shyness or social anxiety and on empirical observations, this article suggests that social anxiety often deters volunteering by new recruits. We hypothesize that people with greater levels of social anxiety will be less likely to volunteer. Furthermore, we hypothesize that people with high social anxiety will prefer to give monetary support to worthy causes rather than volunteer their time, and if they do choose to volunteer, they will do so alongside friends. Our hypotheses are supported based on the findings from a large‐scale nonrandom sample in North America. We suggest how to avoid the volunteer recruitment fallacy by creating a personal environment in which high‐social‐anxiety recruits feel safe and accepted. By removing the fear of being negatively judged by strangers as they enter the agency and creating a more personal approach, new recruits may have a higher probability of becoming long‐term and consistent volunteers.     

Democracy,civil society and the media in Africa in the Nineties. a discussion of the emergence and relevance of some analytical concepts for the understanding of the situation in Africa

The article argues that the relationship between state and civil society in an African context constitute a dialiectic between a weak state and a weak civil society. The question of the seperation between state and civil society in Africa cannot be understood apart from recent changes in Eastern Europe, with the demise of communism on the one hand, and the rise of neo‐liberalism on the other. Also, the state/society problematic in Africa is linked to the inheritance from the European experience of the nineteenth century, and to the economic restructuring programmes of the 1980s and the 1990s. Civil society in Africa is seen as constituted by a variety of social movements which through their forms of communication tap in on and recreate existing and new collective identities. The article gives special attention to the case in Zimbabwe and the role of the media and civil society there.     

Ports of Entry and Obstacles: Teenagers' Access to Volunteer Activities

The recruitment of young people into volunteering activities is the primary focus of this article. We examine which teenagers volunteer, the ways that teenagers become involved in volunteer activities, and why teenagers do not volunteer. Teenagers who volunteer tend to have dominant status, that is, access to social power, high personal competency, and socialization into volunteer experiences through family, church, and school. Personal contact with family, friends, and teachers who are involved with service, prior participation in school‐ and church‐based service, and personal initiative lead teenagers to learn about and engage in volunteering activities. Teenagers who do not volunteer often do not have sufficient time or interest. Differences exist among teenagers as to which factors prompt volunteering. For example, teenagers who are white, have parents who volunteer, and attend religious services are more likely than others to learn about volunteer activities through organizations, and teenagers with higher personal competency (grade point averages) are more likely than others to learn about volunteering activities at school. The article includes suggestions for recruitment policy and management of teenage volunteers.     

Employee and Volunteer

The purpose of this research is to analyze the different factors that determine the level of time devoted to volunteer activity involving employed people. To this end, we applied a logistic regression model to a sample of 5,067 employees, considering four categories of factors: family and personal, on the one hand, and contextual factors, on the other. This second group involves three factor categories: occupational, organizational, and community involvement factors. The findings of this work are especially relevant to two areas: first, to design a policy of corporate social responsibility that effectively integrates the figure of corporate volunteering, considering its pertinent factors; and second, to broaden the perspective of the third‐sector organizations beyond the traditional profile with which volunteers are commonly associated.     

The effect of stimulus content on volunteering for sexual interest research among college students

Much of the literature on volunteer bias in sexual interest research has been limited to either identifying variables on which volunteers differ from nonvolunteers or examining how the intrusiveness of the meaurement device affects volunteer rates. The present study was designed to examine whether stimulus content would affect volunteer rates and volunteer/non‐volunteer differences in a large sample of college students (206 men and 358 women). The study also sought to determine whether such findings could also apply to research that recruits from exclusively heterosexual samples. Students completed questionnaires in small groups and were asked whether they would be willing to volunteer for studies that would involve viewing and rating five different types of sexually explicit images (nude men, nude women, heterosexual behavior, male homosexual behavior, and female homosexual behavior). Results indicate that men and women differed in the types of images that they would volunteer to view, based upon the content of the images. Furthermore, volunteers for each type of image reported significantly greater self‐monitoring as well as sexual and general sensation seeking than did nonvolunteers, while differences on other measures were less consistent. Discussion is given to specific ways in which the findings and gen‐eralizability of sexual interest study results can be affected.     

Strangers in a strange land: coping with imprisonment as a racial or ethnic foreign national inmate

A wide range of scholarship examining the global effects of neo‐liberalism draws attention to the precarious position of individuals who are not seen as part of the social body. While immigrants, racial minorities, and common criminals are central to this discourse, relatively little research has examined how the experiences of these individuals may vary based on statuses other than citizenship when they are imprisoned. Our research focuses on the interactions (between prisoners and between prisoners and correctional staff) of a racially diverse group of Dutch foreign national prisoners incarcerated in England. Although all of these prisoners clearly saw themselves as ‘outsiders,’ visible minorities faced a unique set of challenges relative to their White counterparts. We consider both the practical and theoretical import of these findings.     

Updating the Critical Perspective on Corporate Social Responsibility

This paper argues that Corporate Social Responsibility (CSR) is a key element of the new neo‐liberalism as it searches for both legitimacy and new sources of innovation. Rather than simply being a fraud or a drain on resources as CSR is often portrayed, we argue that it is one of a suite of practices that corporations are deploying as they seek to shift the nature of social regulation away from collective to more individual solutions. While the criticism that CSR is corporate propaganda has purchase, we explore a deeper development. This development is one wherein as the old ways of capitalist regulation were surpassed in the 1970s and 1980s new social practices such as CSR, Human Resource Management, ethical marketing etc. were deployed as a way of engineering new forms of identity, new expectations of individuals and institutions and new sources of legitimacy and social value. Social criticism needs to take this development more seriously (than the propaganda view) since it frames CSR as a predatory facet of this new neo‐liberalist tendency.     

Social complexity and strong democracy

The pluralistic liberal paradigm of democracy has shown its inability to guarantee economic prosperity and political stability and, as a consequence, has become increasingly vulnerable. Within political theory, democratic criticism of liberalism has mainly proceeded along two paths. On the one hand, communitarians have challenged liberal atomism and sought to rehabilitate the community as the focus for social life and human personality. On the other hand, ‘strong’ democrats have rejected the political division of labour characteristic of liberalism and sought to revive the ideal of participatory democracy. There are many points of contact between these two strands of thought—indeed some influential writers have explicitly subscribed to both—and radical communitarianism has had an important influence in practical politics over the past 15 years. However their fundamental theoretical assumptions clash, in particular because strong democracy has an implicit bias towards social uniformity that contradicts the essential premise of communitarianism. The most straightforward way out of this problem is multiculturalism, i.e. the conception of society as a liberal federation of strong communities. How much scope this leaves for true democracy is however unclear.     

The Relevance of Self-Determination for Corporate Volunteering Intentions

Corporate volunteering programs are increasingly used to bolster community involvement, address social issues and improve the reputation of organisations. Despite this growing trend, our understanding of what motivates corporate volunteers is scant. Drawing on self-determination theory, this study investigates motivational differences among employees engaging in different corporate volunteering types and in independent volunteering, and examines the relationships between these volunteering types and employees’ intent to volunteer in the future. Findings obtained from a survey of 318 employees suggest that higher levels of motivation to volunteer for reasons of ego enhancement or guilt prevention (introjection) were associated with a higher likelihood of participation in employer-organised, large-scale volunteering. Lastly, compared to the other types of volunteers, corporate volunteers had the highest intentions to volunteer through their company in the future, while independent volunteers had the highest intentions to continue volunteering in their own time without employer support. These results highlight the importance of offering various types of corporate volunteering opportunities to employees, as people engaging in corporate volunteering do not make up a homogeneous group, and that different corporate volunteering activities fulfil different motivational needs.

     

Sources of Volunteer Motivation: Transformational Leadership and Personal Motives Influence Volunteer Outcomes

We examined the separate influences of volunteers' personal motives and their team leaders' behaviors on volunteer satisfaction and contributions, along with mediating processes suggested by self‐determination theory. Participants were 302 volunteers who worked in teams at various sites through a central agency. As predicted, both personal motives for volunteering and transformational leadership influenced volunteer satisfaction through enhanced work meaningfulness and higher‐quality team relationships. However, motives that predicted volunteer contribution were different from those that predicted satisfaction. Whereas satisfaction was positively associated with motives concerning esteem enhancement and value expression, contribution was positively associated with motives to gain understanding and negatively related to motives pertaining to esteem enhancement and social concerns. Transformational leadership was positively associated with volunteer satisfaction, but not with volunteer contributions. The theoretical ramifications of these findings are discussed, along with practical implications for the recruitment and retention of volunteers.     

Bittersweet and Paradoxical

The American Red Cross is the most active nonprofit organization involved in disaster planning and response in the United States. The organization deployed nearly 50,000 volunteers to provide essential support to victims of some 125,000 domestic disasters, including home fires, hurricanes, wildfires, and floods, in a recent two‐year period. This study asks how American Red Cross disaster response volunteer experiences function to cultivate satisfaction and, at the other end of the spectrum, the kind of dissatisfaction that leads people to quit; it pays particular attention to ways in which volunteer management shapes dissatisfaction and fatigue because of implications for volunteer retention. Paradoxically, the Red Cross facilitates the highly satisfying act of helping victims, but volunteers feel dissatisfied when management practices get in the way of helping. The study suggests voluntary organizations that rely on skilled, long‐term volunteers to deliver services should evaluate and strengthen their communication strategies, recognition practices, and support systems for volunteers in distress.     

On the relational motive for volunteer work

While economists have mainly focused on investment or altruistic motives to explain why people undertake volunteer activities, we rely instead in this paper on the relational motive previously emphasized by social psychologists. Volunteering is seen as a way to build friendly relationships. Drawing on the French survey Vie Associative conducted by INSEE in 2002 on volunteer work and association membership, we shed light on the relevance of this relational motive using two samples of, respectively, 1578 volunteers and 2631 participants in associations. According to their own statements, many volunteers seek to make friends and to meet other people through these activities. Econometric results show that working as a volunteer in an association has a causal impact on the probability of making friends in that association, which also supports the relational motive.     

A state of limbo: the politics of waiting in neo‐liberal Latvia

This article presents an ethnographic study of politics of waiting in a post‐Soviet context. While activation has been explored in sociological and anthropological literature as a neo‐liberal governmental technology and its application in post‐socialist context has also been compellingly documented, waiting as a political artefact has only recently been receiving increased scholarly attention. Drawing on ethnographic fieldwork at a state‐run unemployment office in Riga, this article shows how, alongside activation, state welfare policies also produce passivity and waiting. Engaging with the small but developing field of sociological literature on the politics of waiting, I argue that, rather than interpreting it as a clash between ‘neo‐liberal’ and ‘Soviet’ regimes, we should understand the double‐move of activation and imposition of waiting as a key mechanism of neo‐liberal biopolitics. This article thus extends the existing theorizations of the temporal politics of neo‐liberalism.     

Helping Oneself by Helping Others: Evaluation of a Service Credit Banking Demonstration

Between 1987 and 1990, the Robert Wood Johnson Foundation funded six service credit banking demonstration programs among the elderly in which participants delivered services in return for credits, entitling them to later service. This evaluation of the demonstrations found that these six sites successfully attracted elders for the delivery of household support services to a relatively old, frail population with potentially limited social networks. Evidence on the significance of the "credit" in attracting volunteers was mixed, but the programs have attracted new volunteers, and have not substituted for other volunteer activities. Program development has entailed considerable staff investment in volunteer support; programs are better understood as community membership organizations than as mechanical exchanges.     

Helping oneself by helping others: evaluation of a service credit banking demonstration

Between 1987 and 1990, the Robert Wood Johnson Foundation funded six service credit banking demonstration programs among the elderly in which participants delivered services in return for credits, entitling them to later service. This evaluation of the demonstrations found that these six sites successfully attracted elders for the delivery of household support services to a relatively old, frail population with potentially limited social networks. Evidence on the significance of the "credit" in attracting volunteers was mixed, but the programs have attracted new volunteers, and have not substituted for other volunteer activities. Program development has entailed considerable staff investment in volunteer support; programs are better understood as community membership organizations than as mechanical exchanges.     

Program Evaluation of “Young at Heart”

Abstract

We conducted a program evaluation study of “Young at Heart,” a Texas (United States) program that places elderly volunteers in childcare settings. The main constructs evaluated in this research-based article are Erikson's generativity (a motivation to guide younger generations) and life satisfaction. We compared four groups of elderly persons on these constructs: Young at Heart volunteers, Meals on Wheels volunteers (who deliver food to other elderly persons and thus gain volunteer experience, but not with children), non-volunteers drawn from the general population of one Texas community, and individuals in the same community who volunteered in a variety of activities (“miscellaneous volunteers”). Our guiding assumption was that volunteering with children would appear to be a clear expression of generativity; we thus hypothesized that YAH volunteers would score highest in it. Contrary to prediction, the miscellaneous volunteers averaged the highest generativity, followed by YAH volunteers. Philosophical and conceptual issues are identified with regard to research on generativity and intergenerational programming.     

Exploring the Dynamics of Volunteer and Staff Interactions

The quality of the relationships between volunteers and paid staff can have far‐reaching consequences for organizations that utilize volunteer programs to support service delivery. We utilize a mixed methods case study design to explore volunteer and staff perceptions of their mutual interactions within a large library system in the southeastern United States. We consider which areas of these interactions might be vulnerable to conflict. Our findings suggest that conflict is likely to arise due to communication problems, behavioral or attitudinal issues, perceptions of job vulnerability, divergent expectations, lack of trust, and workflow integration hurdles. We argue that to avoid these tensions and promote effective service delivery, staff members must have appropriate training and preparation to interact successfully with volunteers.     

The volunteer’s folly and socio-economic man: some thoughts on altruism,rationality, and community

Altruistic volunteers are either not truly altruistic or not rational, according to traditional economic analysis. They are not altruistic if they volunteer to receive a utility benefit, and they are not rational if they choose to volunteer when monetary contribution would be more efficient. Economic man is a fool to volunteer. However, socio-economic man is shrewder. Socio-economic man is moderately deontological, path-dependent, nonmonetary, nonrationally motivated, and community-minded. This paper explores corresponding elements of socio-economic rationality that allow for rational, altruistic volunteers. The five elements around which I structure this paper are: 1) nonconsequentialist reasons; 2) constitutive choices; 3) pricelessness; 4) nonrational motivation; and 5) community preference production.     

The Emergent Organization: Improvisation and Order in Gulf Coast Disaster Relief

This article employs the interactionist concept of emergence to explore volunteer behavior in organizational settings after natural disasters. Through a several‐year ethnographic study of volunteer relief groups in the Post‐hurricane Gulf Coast, I examine how emergent social groups navigate situations where interactional norms, practices, and procedures are ambiguous, unclear, or in continual flux. Grassroots volunteer groups improvised organizational decision‐making and leadership structures to develop timely and appropriate responses to the post‐disaster environment. In particular, I focus on two distinct groups of volunteers whose response to these emergent interactional structures: improvisers embraced the ambiguity of group norms as an opportunity to innovate and express their creativity, whereas ritualists rejected the lack of structure and order characterized by the volunteer organizations.