Global Health Volunteering; Understanding Organizational Goals

This paper examines the goals of organizations that sponsor short-term volunteer trips in global health, whether they be NGO’s, faith-based, educational, or corporate organizations. Results from a U.S.-based national survey of 177 such organizations and 27 interviews with trip organizers suggest that organizations often sponsor volunteer trips to achieve goals that are quite different from the improvement of health outcomes in poor countries. While providing health services is often cited as the most important goal, volunteer activity is also considered important in enhancing the organizations’ reputation, recruitment and retention, and financial well-being. The prominence of other goals has the potential for diverting resources and focus from what is presumably the primary purpose of serving host communities in the most effective manner possible.     

Rooted transnational publics: Integrating foreign ties and civic activism

Can civic organizations be both locally rooted and globally connected? Based on a survey of 1,002 of the largest civic organizations in Hungary, we conclude that there is not a forced choice between foreign ties and domestic integration. By studying variation in types of foreign interactions and variation in types of domestic integration, our analysis goes beyond notions of footloose experts versus rooted cosmopolitans. Organizations differ in their rootedness according to whether they have ties to their members and constituents, whether they have ties to other organizations in the civic sector, and whether they associate with actors from outside the civic sector. Similarly, we specify different types of foreign ties. In both domains our emphasis is on the type of action involved in the tie–especially relations of accountability and partnership. By demonstrating a systematic relationship between the patterns of foreign ties and the patterns of domestic integration, we chart three emerging forms of transnational publics.     

Hypernetwork sampling: Duality and differentiation among voluntary organizations

One of the recurrent problems in the study of social organization is that survey researchers are forced to study individuals, while they are often interested in hypotheses about organizations or systems of organizations. This paper offers some methods which allow survey researchers to address hypotheses about the relations generated among individuals by organizations, the organizations themselves, and the relations among organizations. Estimators are developed for the number and size distribution of organizations in communities, the density of relations among individuals generated by organizations, the number and density of interorganizational linkages, and the amount of membership overlap among organizations. This approach combines Granovetter's idea of network sampling with Breiger's notion of the duality of persons and groups to produce a quantitative approach to the study of voluntary organization. We provide an illustration of the methods we develop by testing two of Blau's structural hypotheses on data concerning voluntary organizations. The hypotheses that structural differentiation increases with system size and that this increase is at a decreasing rate are strongly supported. The paper closes with some suggestions for further elaborations of the hypernetwork approach.     

Combined Effects: The Influence of Organizational Form and Structural Characteristics on Contract Performance in Mixed Sector Markets

Social service contracting to nongovernmental organizations is popular form of privatization across the world. Although nonprofits are preferable social service providers for legal and normative reasons, governments in the United States increasingly rely on for-profit organizations to deliver social services. This trend warrants further exploration about whether nonprofits or for-profits perform according to theoretical expectations when they exist in the same market. This study employs qualitative comparative analysis (QCA) to examine how sector-public, nonprofit, and for-profit-combines with structural variables to produce acceptable contract performance in juvenile justice programs. QCA is a discovery-oriented research tool that determines whether combinations of variables within cases produce a specific outcome and whether those combinations are consistent across cases. I find sector is not a necessary or sufficient predictor of acceptable performance on its own. Rather it combines with market factors to lead to acceptable contract performance. Combinations vary by sector, indicating that sectors behave differently in similar circumstances. The primary theoretical contribution of this paper is to provide a nuanced account of contract performance in mixed sector markets.     

Public relations and the rise of hypermodern values: Exploring the profession in Europe

This article raises the question of whether European public relations (PR) and communications professionals perceive a cultural transformation in the direction of hypermodernity, and if so, attempts to assess how this influences their organizations and their work. Questions were asked in the European Communication Monitor 2017, an annual survey among communications professionals, and 3387 respondents from 50 European countries filled in the questionnaire. The results indicate that European professionals recognize a cultural transformation in the direction of hyper consumption, hyper modernization and hyper narcissism that influences the communication between their organizations and their stakeholders. A cluster analysis shows that less than half of the respondents perceive a transformation of their organization in the direction of hypermodern characteristics and values. Organizations with post/hypermodern characteristics have superior communications departments compared to modern organizations. Post/hypermodern organizations and excellent communications departments also engage more often in societal debates than other types of organizations and departments.     

Words matter: The impact of workplace verbal aggressiveness on workgroup relationship conflict,work-life conflict,and employee-organization relationships

Workplace verbal aggressiveness is detrimental to employees and organizations and is perceived as unwanted and unproductive. This study examined whether and how verbal aggressiveness from supervisors and coworkers influences workgroup relationship conflict, employees’ work-life conflict, and employee-organization relationships. An online survey was conducted with 392 full-time employees in the United States. The key findings of this study showed that when verbal aggressiveness abounds in a workgroup, it creates workgroup relationship conflict, which triggers individual employees’ work-life conflict and tarnishes their trust, satisfaction, commitment, and sense of shared power with their organizations.     

Cranky Old Women? Irritation,Resistance and Gendering Practices in Work Organizations

This article discusses midlife women's irritation and resistance in waged work. Old age is stereotypically conceptualized as a time of tranquility and wisdom, but whether women are included in this stereotype is a matter of question. This article concentrates on instances in which women are regarded instead as cranky and difficult when they age. The article is based on interviews of 56 to 64‐year‐old women and men employees, personnel managers, and trade union representatives employed in 10 work organizations. Of these, the gendering practices of three organizations, a hospital, and food and metal industry organizations, are analyzed in detail. The article asks what irritates midlife women, and suggests that gendering practices in the organizations can be seen to produce that which is perceived as ‘cranky old women’.     

Inclusive Governance Practices in Nonprofit Organizations and Implications for Practice

An inclusive board seeks information from multiple sources, demonstrates an awareness of the community and constituents that benefit from and contribute to the organization's services, and establishes policies and structures to foster stakeholder contributions. This research investigated the prevalence of inclusive governance practices and its relationship to board composition, diversity attitudes, and recruitment practices. Fifty‐six executive directors and forty‐three board members representing sixty‐two nonprofit organizations returned a mailed survey (29 percent response rate). The study profiled two organizations that represented different styles of inclusive governance. The survey, part of a larger study, contained questions about inclusive practices, board composition, attitudes toward diversity, and recruitment practices. Most organizations indicated that they operate with inclusive governance practices. The organizational profiles provide a picture of boards that used different strategies to accomplish the goal of inclusivity. Boards that use more inclusive practices were not necessarily heterogeneous in board member composition. Inclusive boards were more inclined to be sensitive to diversity issues and used recommended board recruitment practices. The existence of a task force or committee on diversity was also significantly associated with a more inclusive board. Nonprofit organizations must consider their philosophy on stakeholder involvement, recognizing that different strategies lead to different levels of stakeholder involvement.     

The Implications of Sex Differences on Volunteer Preferences

This study explores the relationship between sex differences and preferences for volunteer roles, organizations, and supervision. A series of hypotheses were developed from prior research on sex differences from the fields of biology, neuroscience, and psychology to determine whether such preferences can be predicted. An online survey panel of over 700 individuals comprised the sample. Many of the hypotheses were supported. Implications of the findings on future research and on volunteer recruitment and retention are discussed.     

Experiments in Producing Nonresponse Bias

While nonresponse rates in household surveys are increasingin most industrialized nations, the increasing rates do notalways produce nonresponse bias in survey estimates. The linkagebetween nonresponse rates and nonresponse bias arises from thepresence of a covariance between response propensity and thesurvey variables of interest. To understand the covariance term,researchers must think about the common influences on responsepropensity and the survey variable. Three variables appear tobe especially relevant in this regard: interest in the surveytopic, reactions to the survey sponsor, and the use of incentives.A set of randomized experiments tests whether those likely tobe interested in the stated survey topic participate at higherrates and whether nonresponse bias on estimates involving variablescentral to the survey topic is affected by this. The experimentsalso test whether incentives disproportionately increase theparticipation of those less interested in the topic. The experimentsshow mixed results in support of these key hypotheses.     

Organizational innovativeness and its determinants in South Korean nonprofit human service organizations

This study compares the level of organizational innovativeness and its determinants in different types of nonprofit human service organizations. Based on theoretical conceptualizations of organizational innovation, it was hypothesized that community service organizations (CSOs) would be more innovative than residential service organizations (RSOs), and determinants of organizational innovation (such as organizations' characteristics, internal and external properties, and executive leadership) would influence innovativeness. Data from a survey of two types of human service organizations in South Korea (127 RSOs for children and 220 CSOs) revealed that the level of innovation in both types of organizations was not significantly different. The determinants of decentralization and formalization showed significant impacts on innovativeness in CSOs. Decentralization also had a significant positive effect on innovativeness in RSOs. However, executive leadership was a significant determinant of organizational innovativeness in CSOs only. Based on these results, administrative implications are suggested for the facilitation of organizational innovation in nonprofit human service organizations.     

Board members' influence on the government-nonprofit relationship

This study examines whether, how, and under what conditions nonprofit boards of directors influence the government and voluntary sector relationship. The survey responses of executive directors and board presidents in a randomly selected sample of 400 nonprofit organizations indicate that boards are not bystanders in the contracting relationship with government. Rather, many boards play multiple roles, simultaneously enhancing interdependence and maintaining the boundary between state government and nonprofits.     

Cleaning Up Water? Or Building Rural Community? Community Watershed Organizations in Pennsylvania*

Abstract Recent initiatives from state and federal government agencies have helped foster the formation of community‐based watershed organizations. Although there is a great deal of enthusiasm about the potential of these organizations to enhance water quality, relatively little attention has been paid to the impacts these organizations may have on the well‐being of rural communities more generally. Assessments of effectiveness have typically focused on specific activities and accomplishments, rather than a broader range of community‐based effects. In short, we ask whether community‐based environmental management improves community as well as environment. Our research utilized a mixed‐methods design, including a statewide mail survey of all Pennsylvania watershed organizations, followed by in‐depth interviews with 28 rural watershed organizations. This sequential approach progressively explored in more detail definitions of effectiveness, including the building of rural capacity. We find watershed organizations are potentially effective mechanisms for building local leadership, enhancing the skills of rural residents, and making valuable connections with other communities, facing similar water‐resource and rural‐development issues. However, the range of issues with which local watershed organizations engage and the methods they currently utilize may eventually limit their usefulness.     

Knowledge Sharing in Public Sector Organizations: The Effect of Organizational Characteristics on Interdepartmental Knowledge Sharing

Public sector organizations are mainly knowledge-intensive organizations,and to exploit their knowledge, effective knowledge sharingamong the different departments is required. We focus on specificcharacteristics of public sector organizations that increaseor limit interdepartmental knowledge sharing. Three types oforganization-specific coordination mechanisms directly influenceknowledge sharing between departments. Organizations are alsocharacterized by members' social identification and trust, whichin the absence of power games are assumed to create a knowledge-sharingcontext. Data are collected by a questionnaire survey in thepublic sector. The sample consists of 358 cooperative episodesbetween departments in more than 90 different public sectororganizations. Structural equation modeling reveals the importanceof lateral coordination and trust. The combination of powergames and informal coordination seems to be remarkably beneficialfor knowledge sharing. Furthermore, compared with other publicsector organizations, government institutions have organizationalcharacteristics that are less beneficial for knowledge sharing.     

PRODUCTION COSTS, TRANSACTION COSTS, AND LOCAL GOVERNMENT CONTRACTOR CHOICE

Local governments that choose to externally produce a service can contract with other governments, for-profit firms, or nonprofit organizations. This contractor choice is modeled as one in which the local government decision maker minimizes service delivery costs, both production and transaction costs, subject to political and fiscal constraints. The model is estimated using data on three frequently contracted health services obtained from a national survey of local government service delivery arrangements. The empirical analysis reveals the importance of both production and transaction costs, as well as the choice set of available suppliers, to contractor choice.     

Exploring the Causal Story: Gender, Active Representation, and Bureaucratic Priorities

Using the theoretical framework posited by Keiser et al. (2002),researchers have found active representation for gender in severalpublic organizations (Keiser et al. 2002; Nicholson-Crotty andMeier 2002; Wilkins and Keiser 2006). This article uses individual-leveldata to explore the causal story behind previous aggregate levelfindings that suggest that female child support enforcementsupervisors provide active representation to female clients,who directly benefit from increased child support collections(Wilkins and Keiser 2006). This article tests whether femalechild support enforcement supervisors behave differently thantheir male counterparts. The findings suggest that female supervisorshave different priorities and/or spend their time differentlythan their male counterparts, and these differences may leadto active representation. Using survey data, I examine the individual-levelcausal story behind the relationship between individuals andbureaucratic priorities.     

Getting ready for crises: Strategic excellence

Results of a national survey indicate that organizations are better prepared by having a crisis plan and a crisis management team in place. However, crisis personnel often receive little individual, team, and media training for effective crisis response. Excellent communication culture positively relates to crisis preparations with respect to having a crisis plan, maintaining a crisis team, formulating comprehensive training programs, and engaging in training frequently. Excellence also predicts whether or not public relations professionals are included in a crisis management team.     

Entering new territory: A study of internal crisis management and crisis communication in organizations

The aim of this paper is to present and discuss some of the main findings from a large survey of internal crisis management and crisis communication conducted in the spring of 2011 among public and private organizations in Denmark (the ICMCC survey). The survey was conducted among the 367 largest private companies (selected from DK 1000, established by Børsen business magasin) and among 98 public organizations (municipalities). The overall goal was to get a preliminary idea of how these companies or organizations perceive, plan, coordinate and implement internal crisis management and crisis communication activities before, during and after a crisis. The survey questionnaire comprised 36 questions and was sent to respondents who typically are responsible for the crisis-preparedness of their organizations. The results from the survey show that the vast majority of organizations have a crisis or contingency plan, and most of these plans contain an internal dimension relating to the management and communication with the internal stakeholders during a crisis. Thus, the study shows a rather professional and formalized behavior towards crisis management in general, but also when it comes to managing a crisis in relation to the internal organizational stakeholders in specific. In addition, the results clearly indicate a strong relation between organizational size and crisis management; the larger the organization the more likely to have a crisis plan. This particularly pertained to the private organizations. The ICMCC survey forms part of a major collaborative research project, financed by the Danish Council for Independent Research/Social Sciences (2011–2014), entitled Internal Crisis Management and Crisis Communication in Danish Organizations. The purpose of this three-year long project is to shed light upon the role of internal crisis management and crisis communication before, during and after an organizational crisis and/or a societal crisis leading to downsizing or major changes within an organization or an organizational field.     

Participation and inclusiveness in private rule-setting organizations: does it matter for effectiveness?

Governance, from local to global levels, relies increasingly on private governance arrangements. Private actors, specifically corporations and civil society organizations, increasingly design, implement and monitor rules and standards that guide and prescribe behavior in a range of policy areas, including sustainability, banking and international security, to name a few. Even though the involvement of private actors in global politics is not a new phenomenon, the creation of cooperative arrangements in the form of organizations that lead to private regulation – thus complementing traditional ways of political influence – is relatively novel. This paper focuses on private rule-setting organizations that have emerged in the global governance of sustainability. It starts from the observation that, despite seemingly performing similar roles and functions, organizations differ both in terms of outputs they produce as well as rules of participation and decision-making. Accordingly, the paper evaluates whether organizations providing a more inclusive and participatory approach in relation to others have different implications for the quality and relevance of rules (outputs). Hence, it aims to shed light on the way private rules and standards are decided and the associated implications, in view of their increasing role and relevance in sustainability governance. In more detail, we contend that there is no linear relation between democratic legitimacy and effectiveness. While inclusiveness and representativeness in the standard-setting process will probably lead to more stringent and comprehensive rules, those regulatory systems with high stringency will be the ones least taken up. Empirically, the paper illustrates its argument with a comparison of five private rule-setting organizations that have emerged in the global governance of fisheries sustainability: the Marine Stewardship Council, Friend of the Sea, the Aquaculture Stewardship Council, the Global Aquaculture Alliance and GlobalGAP.     

Democratic Values and Civic Engagement of Local Voluntary Associations

In this study I investigate whether and to what extent local voluntary associations in Sweden maintain values of democratic governance. The study is based upon a survey of about 400 local voluntary associations within four local communities. The results show that a vast majority of these associations are supportive of member influence and governance through internal democracy. These values can also explain civic engagement of these local voluntary associations. The results indicate that if these values would change radically it would probably have an impact on civic engagement of these organizations, but at present the support remains solid.