Record keeping practices: Consequences of accounting demands in a public clinic

This observational study explores the tensions and negative consequences of record construction for patients and front-line staff in a public clinic providing services to poor women and children. For emphasis, it is possible to say that the routine of the clinic is record driven, not service driven. More is accomplished in clinic work than producing records; patients certainly do receive needed health care. However, tight regulations filtered through heavy paperwork requirements stifle the effective delivery of comprehensive, flexible services especially needed by disadvantaged families. Clinic staff may be motivated to attend to individual patient concerns, but accounting demands generally circumscribe their work and create barriers for patients. The record has a life of its own as a socially constructed artifact in the process of caregiving in bureaucratic settings, where actual services often respond not to the client, but to the countable, accountable mandates of management.     

Promoting responsible gambling via prevention messages: insights from the evaluation of actual European messages

Prevention messages are short sentences supposed to broadcast preventive intentions. Three types of messages are noticeable: messages correcting erroneous beliefs, messages informing about the risks and messages promoting responsible gambling. While the results in the literature about messages promoting results are alerting, they are frequently used in European prevention campaigns. The present study relied on language and semantics models to evaluate the communicative and preventive values of 14 messages: 7 were actual European prevention messages and 7 messages were created for the study. Overall, 339 participants answered an online questionnaire in which they evaluated the communicative value of one of the messages and then ranked all the messages according to their preventive level. Results showed that messages informing about the risks and messages correcting erroneous beliefs have a higher level of communicative value than messages promoting responsible gambling. Indeed, the latter are judged as more ambiguous and as less preventive than the two other types of messages. As models of conversational pragmatics suggest that ambiguous messages convey at least two interpretations, the article discusses the possibility that individuals comprehend these messages as incentives to control their impulses (prevention) and incentives to control the game (promotion).     

Interviewer as instrument: accounting for human factors in evaluation research

This methodological study examines an original data collection model designed to incorporate human factors and enhance data richness in qualitative and evaluation research. Evidence supporting this model is drawn from in-depth youth and adult interviews in one of the largest policy/program evaluations undertaken in the United States, the Drug, Alcohol, and Tobacco Education evaluation (77 districts, 118 schools). When applying the explicit observation technique (EOT)--the strategic and nonjudgmental disclosure of nonverbal human factor cues by the interviewer to the respondent during interview--data revealed the observation disclosure pattern. Here, respondents linked perceptions with policy or program implementation or effectiveness evidence. Although more research is needed, it is concluded that the EOT yields richer data when compared with traditional semistructured interviews and, thus, holds promise to enhance qualitative and evaluation research methods. Validity and reliability as well as qualitative and evaluation research considerations are discussed.     

Reintegration upon return: insights from Ecuadorian returnees from Spain

Using the ECM2 survey data on Ecuadorian migrants returning from Spain, we investigate the determinants of reintegration upon return. We study how the migration experience, but also the before‐ and after‐migration characteristics, correlate with migrants’ outcomes upon return. We adopt a broad conception of reintegration, considering jointly labour market‐related outcomes that proxy for structural reintegration and subjective indicators that provide insights on sociocultural reintegration. The determinants of these two types of outcomes appear to be different: reintegration indeed encompasses multiple dimensions which cannot be captured by a single indicator. Our results suggest that return assistance programmes’ efficiency in helping reintegration could be improved by (I) targeting, ex‐ante, returnees who plan to launch their own business, and, ex‐post, the most vulnerable workers (women, older returnees, unemployed), and (ii) facilitating the labour market integration of foreign‐educated returnees. They also call for further research to better understand the consequences of these programmes.     

Women's rights in Peru: insights from two organizations

In this article we explore the appropriation of ideas about women's rights in Lima, Peru through an ethnographic study of two non‐governmental organizations. SEA is a local NGO grounded in the Catholic Church's liberation theology movement, which seeks to promote integrated human development, and is linked to the worldwide Catholic Church. DEMUS, the second NGO, with feminist roots, actively fights gender discrimination and belongs to networks of international women's human rights movements and UN organizations. We argue that the struggle for women's rights is part of a broader struggle for recognition and equality for the poor, shaped by changing notions of national identity, citizenship and diversity. Our research revealed clear examples of vernacularization, whereby local context, values and culture played a decisive role in the adoption of women rights ideas. Encounters with other concepts and movements, including social justice, family violence and women's mobilization, intimately shaped the vernacularization of women's rights. Ultimately, the adoption of rights ideas involved changes in women's individual and collective empowerment.     

A methodological evaluation of public relations research

An examination of journal articles published from 1989 to 2007 reveals that although public relations scholars appear to have followed rigorous procedures, reporting on research protocols is inadequate in some quantitative and qualitative studies. Most areas of needed improvement concern sins of omission, not of commission.     

The conduct of program evaluation reviews in the general accounting office

Professional behavior during the General Accounting Office's (GAO's) present era of oversight can best be understood by reviewing the audit types that populate village life in the GAO and the repertoire the office uses in conducting program evaluation audits. Four types of auditors are present, each of which has a role to play in the audit repertoire. This repertoire focuses on finding faults in government programs in order to catch or sustain congressional interest in GAO's work. The “audit trail” of each report may last up to 3 years and involves considerable organizational strife and conflict with outside groups. To sustain themselves through this arduous auditing process, auditors have developed a creed through which they conceptualize themselves as an elite with a mission to insure good government.     

Women and poverty: insights from individual consumption in Albania

This paper studies how a society with traditional gender norms and competitive marriage market conditions may favor unequal distribution of resources within households and a consequent increase in female poverty. We propose a method to estimate individual consumption from household expenditure data. After estimating individual consumption, we apply a fuzzy approach for poverty analysis. Compared to standard poverty measures, the approach is less sensitive to changes in the distribution of consumption around the poverty line, generated when accounting for unequal distribution of household resources. The approach, applied to the analysis of individual poverty in Albania, revealed considerable intrahousehold inequality that specifically affects women and is correlated with imbalances in the sex ratio induced by past migrations. This leads to an expected general increase in poverty rates, mainly driven by a previously unperceived issue, female poverty, which emerges as an aspect of concern to consider in future anti-poverty policies.     

Professional development in national organizations: insights from Girls Incorporated

The largest national youth organizations have targeted, comprehensive professional development systems. For one of them, Girls Incorporated, its mission "to inspire all girls to be strong, smart, and bold" drives sophisticated, evaluated professional development for affiliate staff and trustees.     

Asking about the future: methodological insights from energy biographies

Temporality is fundamental to qualitative longitudinal (QLL) research, inherent in the design of returning to participants over time, often to explore moments of change. Previous research has indicated that talking about the future can be difficult, yet there has been insufficient discussion of methodological developments to address these challenges. This paper presents insights from the Energy Biographies project, which has taken a QLL and multimodal approach to investigating how everyday energy use can be understood in relation to biographical pasts and imagined futures. In particular, we detail innovative techniques developed within the project (e.g. SMS photograph activities) to elicit data on anticipated futures, in ways that engender thinking about participants’ own biographical futures and wider societal changes. We conclude by considering some of the significant benefits and challenges such techniques present. These methodological insights have a wider relevance beyond the substantive topic for those interested in eliciting data about futures in qualitative research.     

The evolution of public relations measurement and evaluation

The measurement and evaluation of public relations effectiveness has long been a major professional and research issue. In the first half of the 20th century, there were two research methods applied, opinion polls and basic media analysis. These were used to plan campaigns and monitor progress of media relations activities. In the second half of the century, as the practices of public relations expanded, greater emphasis was given to media analysis but the evidence of many practitioner studies was that measurement and evaluation was more discussed than undertaken. In the final 25 years of the century, the academic voice began to become more prominent in the discussion and development of methodologies and in nationally-based education programmes aimed at practitioners. The Internet and social media also began to change practices. There were mixed results from this clamour: more practitioners began to evaluate public relations activity (but many still applied discredited measures) whilst new techniques began to be introduced. Document analysis has prepared a timeline of the development of public relations measurement and evaluation. This paper explores the academic and professional themes that have characterised the development of this important public relations practice over the past 110 years.     

The media and the formation of the public sphere in the new Independent States

This paper analyses the development of the media in the successor states of the USSR from a public sphere perspective. This approach allows the post‐communist media to be placed within the context of the process of democratization that these societies are currently experiencing by postulating that the role of the media in this process should be to provide a symbolic space where the economic and political dimensions of the process of transition offer themselves to the comprehension of citizens, and where those who hold representative opinions on this process are able to express themselves. This article argues that two main obstacles exist to the development of East European media as a public sphere institution. These are the various means of control East European governments employ to check the freedom of the press, and some of the profit‐oriented journalistic practices market‐driven media entrepreneurs are introducing in the East European media field. In its conclusion, this article argues that media policies in the New Independent States should specifically aim at developing the media as a public sphere institution rather than simply an industry.     

Treating substance-using women and their children in public housing: preliminary evaluation findings

The Key West Housing Authority created SafePort, a residential substance abuse treatment program within public housing to provide drug treatment to parenting women. All family members-women, children, and significant others-receive comprehensive assessments to determine appropriate therapeutic interventions to resolve their problems. Preliminary evaluation findings suggest that women who participate with their children are more likely to remain drug free than are those who participated without their children.     

Editing from the edge: De-territorializing public relations scholarship

This article considers the neglected area of journal editorship in advancing a discipline and provides, albeit retrospectively, theoretical warrant for its modus operandi. Written from a specific personal, cultural, and geographic site, it charts the move of Australasian public relations writing from the periphery to the center through a series of editorial policies, principles, and practices.     

Privatizing public pension systems: Lessons from Latin America

The major goal of this analysis is to examine the pros and cons of privatizing public pension schemes based on the Latin American experience. The study draws on evidence from four countries that have fully privatized their public pension schemes (Chile, Mexico, Bolivia, and El Salvador) and four that have partially privatized (Argentina, Uruguay, Colombia, and Peru). Some evidence suggests that privatization is having positive economic effects, contributing to the development of financial institutions and the availability of investment capital. It may also be increasing national savings rates and the rates of economic growth, but on these issues there is less agreement. The benefits of privatization go primarily to high-wage male workers with few benefits for low-wage and female workers. As a result, privatization contributes to both income and gender inequality. Efforts to draw lessons for the US must take into consideration numerous political and economic differences.     

Generalizing from PRSA to public relations: How to accommodate sampling bias in public relations scholarship

One of the major challenges to conducting externally valid, quantitative scholarship in public relations is accessing samples of practitioners that are willing to participate in academic research. One sampling frame would naturally be the membership of the Public Relations Society of America (PRSA), which is the world's largest professional association for public relations practitioners. Yet, even if the question of access were resolved, there still remains the question of external validity, i.e., the issue of whether and to what extent the membership of PRSA (or any other sampling frame) reflects the population of public relations practitioners in general.     

Summer learning and its implications: insights from the Beginning School Study

There is perhaps no more pressing issue in school policy today than the achievement gap across social lines. Achievement differences between well-to-do children and poor children and between disadvantaged racial and ethnic minorities and majority whites are large when children first begin school, and they increase over time. Despite years of study and an abundance of good intentions, these patterned achievement differences persist, but who is responsible, and how are schools implicated? The increasing gap seems to suggest that schools are unable to equalize educational opportunity or, worse still, that they actively handicap disadvantaged children. But a seasonal perspective on learning yields a rather different impression. Comparing achievement gains separately over the school year and the summer months reveals that much of the achievement gap originates over the summer period, when children are not in school. The authors review Beginning School Study research on differential summer learning across social lines (that is, by family socioeconomic level) and its implications for later schooling outcomes, including high school curriculum placements, high school dropout, and college attendance. These studies document the extent to which these large summer learning differences impede the later educational progress of children of low socioeconomic status. Practical implications are discussed, including the need for early and sustained interventions to prevent the achievement gap from opening wide in the first place and for high-quality summer programming focused on preventing differential summer learning loss.