全面质量管理在建筑工程领域中的应用研究

全面质量管理（TQM）是20世纪60年代出现的一种全新的现代质量管理理念、模式和方法,是继质量检验阶段、统计质量控制阶段之后的第三代质量管理理论,它揭开了质量管理时尚的新篇章。ISO9000体系的诞生标志着全面质量管理活动走向标准化、程序化的新高度。20世纪80年代,全面质量管理思想扩散到建筑工程领域并掀起了一股热潮,其先进的管理思想已作为建筑工程领域的一个行业风向标。     

试论社会服务机构中的全面质量管理

全面质量管理(Total Quality Management)是当代著名的质量管理模式。在全美社会工作管理者网络(National Network for Social WorkerManagement)看来,"全面质量管理(以下简称TQM)是第四代的管理模式,并正在取代结果管理(或目标管理)这种目前最广泛使用的管理模式"。TQM已经得到了不少理论工作者和社会服务机构(social service agency)中实务工作者的积极关注。由于社会服务的特殊性,TQM在社会服务机构中运用时,必须将该模式的普遍原理与社会服务的基本特征进行有效整合。     

探求打造高校课堂新途径

伴随着三类残疾学生新课程设置方案的实施、深化,我校始终以"为学生发展服务,为开发潜能服务,为学生终身奠基"为办学宗旨,遵循"依法治校,以德治校,科研兴校,质量立校"的发展理念,全面推进素质教育,稳步提高教育质量.几年来,我们致力于教育科研的探索,以课题带动战略强化管理、注重过程、突出实效、深化教育科研队伍建设;以打造教育科研强校为目标,扎实开展课题研究工作.     

全面质量管理在养老机构中的应用

全面质量管理应用于养老机构的价值 全面质量管理在上世纪80年代已经被广泛运用于商业部门。20世纪80年代末至90年代,随着美国大量社会服务质量丑闻的曝光,人们对质量的日益关注和社会服务领域竞争的激烈，     

日本企业的质量管理

全面质量管理,是以企业所有部门、全体人员互相合作为基础,以质量管理为中心并贯穿于产品的设计、制造、辅助服务、销售服务全过程的综合管理体系,目前日本的大多数企业都实行全面质量管理。首先,思想观念的树立。日本是一个商品经济高度发达、竞争非常激烈的社会,因此日本各公司员工的商品经济观念和竞争意识普遍很强,在经营思想上强调的是以用户为中心,面向市场,以最经济的方法为用户提供最满意的产品,所以质量管理也就成为日本企业管理的中心环节。日本企业界普遍认为:产品质量是日本在国际市场竞争中成功     

干部教育培训的全面质量管理——以北京市干部教育培训工作为例

干部教育培训的实质是专业化服务。在干部教育培训工作日益科学化、制度化、规范化的背景下,培训的专业机构也面临着前所未有的机遇和挑战。本文借鉴了专业化服务领域实施全面质量管理实践和反思的成果,提出了在干部教育培训专业机构实施混合模式的全面质量管理的设想,以实现培训质量的持续改进和干部教育培训机构的可持续发展。     

论教育质量观的十个转变

高等教育呼唤向十个教育质量观转变。由"被动的质量观"转向"主动的质量观",由"物的质量观"转变为"人的质量观",由"教的质量观"转向"学的质量观",由"必须具备的质量观"转向"有魅力的质量观",由"单一片面的质量观"转向"全面和谐的质量观",由"部分人员的质量观"转向"组织整体的质量观",由"暂时的质量观"转向"持续的质量观",由"质量管理观"转向"质量领导观",由"达标质量观"转变为"追求卓越质量观",由"封闭的质量观"转向"开放的质量观"。     

关于人的因素在质量管理中影响的探讨

目前,大多数质量管理人员特别重视对质量流程的设计和控制,而忽视对人的管理。本文阐述了人的因素在质量管理中的重要作用,探讨了人的因素对质量管理的影响,并提出了通过全面重视人的因素,不断提高企业质量管理水平的对策建议。     

中国银行三级财富管理体系

在财富飞速增长、理财观念不断升级的今天,中国银行基于对市场和客户需求的准确洞悉和理解,不断对客户群体进行细分,适时推出"三级财富管理"体系——中银理财、中银财富管理、私人银行业务,全面覆盖各个层级的财富管理需求。     

高中历史课堂教学"互动"的思考

新的历史课程标准要求以学生为本,实现课堂教学的互动.本文从"互动"教学的质量-搞好"互动"教学的前提以及"互动"教学的核心三个方面对全面实行互动教学进行了探索,最后就实现"互动"教学能够全面地改革课堂教学,能够全面提高学生的素质方面进行陈述.     

A Cross-Cultural Exploration of the Stability of Children's Friendships and the Predictors of their Continuation

The purpose of this study was to explore cultural differences in children's perceptions of friendship quality and in the predictors of the subsequent continuation of their relationships. Participants were third and fourth-grade children in Florence, Italy, and Toronto, Canada. A total of 184 dyads of children who indicated that they were friends near the beginning of the school year completed questionnaires regarding the quality of their relationships. Among the Italian children, especially the girls, a higher proportion of friendships remained intact at the end of the school year than among the Canadians. Positive aspects of relationship quality at the first data collection point were associated with future friendship status, but earlier conflict within the dyad was unrelated to the continuation of friendship. The levels of conflict reported by the children were lower in the Italian sample than in Canada.     

校外托管机构服务状况的调查研究——以N省S市F区为例

近年来,以校外辅导为主的托管机构纷纷涌现,名目繁多、鱼龙混杂,家长、学生、学校在取舍之间往往感到无所适从.笔者调查发现,校外托管机构大多建在小学附近的居民区,普遍存在着缺乏管理与规范,硬件设施较差,服务人员缺乏相关资格证等问题.笔者认为应从政府规范、责任主体、专业定位、亲子关系等方面着手,完善校外托管机构服务与管理.     

Does Catholic High School Attendance Lead to Attendance at a More Selective College?*

Objectives. To evaluate whether Catholic high school attendance, relative to public high school attendance, affects the quality of four‐year college that students attend. Methods. We use quantile regression, which allows the relationship between Catholic high school attendance and college quality to vary along the conditional college quality distribution. Results. We find the relationship between Catholic high school attendance and college quality is larger and more significant at the top half of the conditional college quality distribution than at the bottom half. Conclusions. An understanding of the potential benefits of Catholic schooling is essential to an informed debate about school‐choice programs such as educational vouchers. One potential benefit associated with Catholic schooling is matriculation at more selective colleges and universities. We find some evidence that such a benefit exists.     

对高等职业教育系统性改革策略的探讨

我国经济社会快速发展的要求与人才滞后的矛盾已日趋明显。高等职业教育将为社会培养大量的适应性、实用型的人才。然而,高等职业教育在改革发展中也存在着办学条件较差、教育质量不高以及就业不理想等问题。因此,为了促进高等职业教育的发展,我们应该全面审视目前所存在的问题,从管理体制、培养制度、培养模式、课程体系等方面进行系统的改革。     

Improved governance of Indian school system through school consolidation

Formal education is provided in schools that should be accessible to citizens, facilitating them to reach the schools with ease, safety and without travelling too large a distance. The requirement of accessibility, however, brings into consideration the corresponding cost and resource utilization. There exists a vast school network in India, with many schools established under the Sarva Shiksha Abhiyan program. However, the existence of too many schools, mostly low in enrolment, is creating problems in terms of quality of teaching and infrastructural facilities offered by these schools. This trade-off between large size schools having good infrastructure and conducive ecosystem, and many small schools deprived of it, can be addressed by appropriate school consolidation. The current study presents a mathematical programming model for school consolidation that aims to minimize the total disruption and transfer the students to an alternative school considering the school network. The model is then applied to a case for a district in the Indian state of Karnataka. Various scenario runs have been done to come out with the appropriate policy parameters for the given district and the results are highly encouraging. The model and analysis can be replicated as well as customized according to the needs of different states.     

The Wise Man Builds His House Upon the Rock: The Effects of Inadequate School Building Infrastructure on Student Attendance*

Objective. This article looks at the effect of school infrastructure on student attendance and drop‐out rates. Methods. Using the school as the unit of analysis, Tobit analysis is performed to analyze 226 Houston Independent School District schools. Results. The quality of school infrastructure has a significant effect on school attendance and drop‐out rates. Students are less likely to attend schools in need of structural repair, schools that use temporary structures, and schools that have understaffed janitorial services. Conclusions. School districts who wish to maximize attendance and minimize drop‐out rates should avoid temporary solutions to school building inadequacies and provide students, teachers, and administrators with quality permanent structure schools, and quality janitorial staffs to maintain those schools.     

中外合作办学教学中学生思想品德教育研究

中外合作办学是适应当今高等教育发展和加强国际教育交流合作的重要形式。做好学生的素质教育工作的关键,是对学生进行思想品德教育。中外合作办学条件下学生的思想品德主流是积极向上的,但也存在着诸多问题。应发挥中外合作办学教学的优势作用,从教材、学生、教师三个要素上着力,加强对学生的思想品德教育。     

Improving Service Delivery in Education Through Collaboration: An Exploratory Study of the Role of Cross‐Sectoral Alliances in the Development and Support of Charter Schools*

Objective. This article explores cross‐sectoral alliances as mechanisms for enhancing service delivery in public education. We assess the extent to which the three economic sectors—nonprofit, for‐profit, and public—are involved in partnerships with charter schools and identify the benefits that charter schools receive from partnering with other organizations. Methods. The study utilized a qualitative approach: data collection involved interviews with charter school experts in 37 states. Results. We found that organizations from each of the three economic sectors were involved in alliances with charter schools and that these alliances offered a range of financial (e.g., facilities, salaries), political (e.g., legitimacy, credibility), and organizational (e.g., curriculum, management) benefits. Conclusions. Our findings from this exploratory study suggest that cross‐sectoral alliances have the potential to enhance the capacity of charter schools to deliver high‐quality educational services. Three hypotheses generated from the findings are also offered to guide future research on charter school alliances.     

Scale of Operations and Locus of Control in Market‐ Versus Mission‐Oriented Charter Schools*

Objective. The objective of this article is to investigate two distinct strands in the charter school movement: one that emphasizes school‐based management and another that emphasizes market efficiency. We were interested in whether charter schools that were founded or co‐founded by for‐profit education management organizations (EMOs) tend to pursue economies of scale and are less likely than others to implement school‐level decision making in key areas. Methods. The analysis uses data drawn from a survey we conducted of the population of charter schools in Arizona, Michigan, Pennsylvania, and Washington, DC. Results. We find that charter schools that were founded or co‐founded by EMOs tend to be larger and are less likely to exhibit decision‐making control at the school level. Conclusions. Our analysis underscores the importance of disaggregating the charter school phenomenon into its distinct constituent parts in order to draw meaningful lessons from this evolving and significant experiment in alternative education delivery mode.