The Effects of Emotional Support on Burnout,Work Stress and Mental Health Among Norwegian and American Social Workers

This article examines the effects of emotional support on work stress and burnout among human service workers in the U.S.A. and Norway. Since work stress has been identified as an important predictor of job dissatisfaction and burnout, it is the purpose of this study to examine the ability of emotional support to moderate or "buffer" the impact of job stress. Previous research on this subject has shown some support for the buffering hypotheses, but the effect has not been adequately explored within the mental health professions, nor has the concept been extensively assessed by comparative studies of such professionals in two different countries. The results of this study, based upon moderated regression analyses, indicate that emotional support is inversely correlated with burnout and stress. However, buffering effects were not observed to any significant degree in either national sample.     

Intention to Leave the Profession: Welfare Social Workers Compared to Health Care and Community Social Workers in Israel

ABSTRACT

This study aimed to compare specific work related-factors (personal factor: length of work experience; structural factors: personal subjection to violence and fear of being subjected to violence; and psychological factors: professional quality of life—compassion satisfaction, burnout, and compassion fatigue) between welfare social workers (SWs) (n = 200) and health care and community SWs (n = 173). Furthermore, since the issue of turnover among SWs has important implications for the provision and programming of social services, the study also aimed to assess the relationship between these factors and SW intention to leave the profession. For the purpose of this study, online questionnaires were distributed to SWs working at social agencies and services. The findings suggest that the two categories of SWs showed a similarity with regard to the association between the personal and structural factors and intention to leave the profession. However, with regard to the psychological factors, the components of professional quality of life were found to operate differently in each category of SWs. It is suggested that future research examine other work-related factors and explore the intention to leave the profession among other social work specializations and employment sectors.     

Attitudes of Israeli Arab Social Workers Concerning Woman Battering

Abstract

The purpose of this study was to assess the relationship between attitudes towards intimate violence, knowledge about causality and preferred societal reaction to the phenomena among Israeli Arab social workers. One hundred thirty (130) Arab Israeli social workers were drawn randomly from the National Social Work registry and completed the “Attitudes of professionals towards intimate violence” questionnaire. SSA (Smallest Space Analysis) was performed. Findings show that most Arab Israeli social workers viewed the men as responsible for woman battering. The correlational structure of both attributed causality and perceived societal response to woman battering displays a continuum: at one end, causes of violence are attributed to men, while at the other end we find, in smaller proportion, items which tend to blame the woman. Those who blame men tend to favor a punitive response and those who blame the women or both spouses tend to see intimate violence as a private matter, which requires no intervention. Double axial partition of the SSA map confirmed our hypothesis. Implications for social work with minority groups are suggested.     

The Influence of Professional Identity and the Private Practice Environment: Attitudes of Clinical Social Workers Toward Addressing the Social Support Needs of Clients

This study uses focus groups and follow-up interviews to explore how clinical social workers in private practice settings address the social support needs of their clients. Findings indicate that the social workers understand the importance of addressing these needs; however, because of concerns about status, identity and reimbursement, they tend to avoid case-management-like tasks despite their intrinsic understanding of the social support value of these services. Recommendations for practice follow the discussion of these findings.     

Theoretical Support and Other Considerations in Using Simulated Clients to Educate Social Workers

This article builds on literature from many helping disciplines supporting the use of simulated clients (sometimes referred to as standardized patients) in training professional students, explaining why the use of simulated clients is more effective in developing clinical skills as compared with student-to-student role-plays. Psychodynamic and Bowen intergenerational family theory, critical to the development of social work knowledge, is used to support the use of simulated clients to portray clients with challenging and complex lives. Risks and benefits of using simulated clients is discussed, along with recommendations to educational programs regarding ways to effectively use this experiential learning method.     

Professional and Functional Alternative Social Workers: A Case Study of Malaysia

The objective of this study was to compare “professional” (PW) and “functional alternative” (FA) social workers. The findings suggested that there were no significant differences between PWs and FAs in intervention, evaluation methods, work ethics, and values. The PWs, in clients' eyes, were better at delivering services, while FAs' services were more satisfactory to the clients. While PWs were supposed to be “professional,” FAs were more “professional” than PWs in their performance despite their lack of recognition as “professional social workers”. These critical findings should encourage academics and practitioners for further discussion on conceptual implications of both practices and expand future research.     

浅析农民工问题的社会工作介入

农民工问题是当前我国的主要社会问题之一。作为一种专业的助人活动,社会工作具有专业的价值理念,其在农民工问题的认识上更突出人文关怀。更重要的是,社会工作对农民工问题的介入主要是通过专业方法协助农民工解决各种问题和困难,不断增强他们的能力和信心,从而能够正常地适应社会生活,最终促进社会的和谐发展。     

Business Social Responsibility: Perspectives of Businesses and Social Workers

ABSTRACT

This article compares the attitudes of social workers and business employees regarding the community involvement of businesses and the role of social workers in this involvement. The study, based on a structured questionnaire, was conducted in Israel and consisted of 316 participants from two cohorts: social workers and business employees. The principal findings show that social workers are more inclined than business employees to recommend that social workers increase their involvement in business social responsibility (BSR); business employees are more likely than social workers to advocate that the latter assume managerial functions; both groups support a low level of influence for social workers on decision-making processes and a role of exchange of knowledge rather than full partnership. The discussion addresses the implications of the findings for increasing social workers' involvement in BSR and cooperation with the business sector.     

Utilizing Social Support to Conserve the Fighting Strength: Important Considerations for Military Social Workers

This article is a continuation of a conference panel dialogue that focused on providing individualized, culturally responsible treatment of secondary traumatic stress (STS) for military social workers. Key aspects of the roles and responsibilities, professional and ethical challenges of military social workers and social work officers serve as focal points for understanding the importance of social support. This article discusses ways social support might help to moderate the impact of STS. The “buddy system” describes a culturally unique protective factor, which is a well‐known and effective type of social support utilized throughout the military. This article provides valuable information on how the “buddy system” can serve as a blueprint for managing STS experienced by military social workers. The article concludes with research, policy, and practice implications.     

Social Workers and Policy- Practice: The Role of Social and Professional Values

ABSTRACT

Although policy practice is regarded as an essential component of social work, the actual involvement of social workers in policy practice is apparently very limited. This article presents the findings of a study that seeks to explore the role of social and professional values in support by social workers in Israel for engagement in policy practice and their actual involvement in this type of practice. The findings indicate that socioeconomic orientations and professional values have an impact on social worker's perception of policy practice and the degree to which they are actually involved in the social welfare policy process. In particular, it was found that attitudes toward social justice played a major role in the social worker's perceptions of, and involvement in, policy practice.     

新生代农民工社会保障问题及其出路

新生代农民工是伴随改革开放而出现的一个新群体,其社会保障权利诉求比父辈们更为强烈,但现实情况是：他们的社会保障权益并没有得到多大改善。第一代农民工社会保障问题亟需政府承认并负担起补偿责任,而新生代农民工的社会保障问题需要国家通过相关法律法规为其搭建起社会保障的政策起点,厘清政府、用人单位和劳动者的社会保障权利、义务和责任,赋予新生代农民工平等的社会权利,同时要未雨绸缪地解决好与之相关的社会问题。     

中国农民工社会融入的代际比较

本文依据2011年中国社会科学院社会学研究所中国社会状况综合调查数据,描述了老一代农民工和新生代农民工在经济、社会、心理和身份四个层面的社会融入状况,分析了人力资本、社会资本和政策制度等因素对社会融入的影响。研究发现,新生代农民工社会融入状况与老一代农民工相比并没有根本差异;影响社会融入的人力资本因素更显著地体现在农民工的工作技能上;政策制度对农民工社会融入具有重要影响;农民工社会融入的经济-社会-心理-身份四个层次不存在递进关系,经济层次的融入并不必然带来其他层次的融入。     

The Cost of Caring? Social Workers in Hospitals Confront Ongoing Terrorism

The study reported here assesses the severity of post-traumaticsymptoms and emotional distress among hospital social workerswho provided emergency treatment to victims after terroristattacks in Israel. We examined the contributions of personaland professional exposure to terrorism, professional training,supervision, sense of professional confidence, and optimismto the severity of distress among 144 social workers at eighteenhospitals in various parts of the country. Emotional distresswas assessed by two measures: secondary traumatization (post-traumaticsymptoms after treating victims of terrorist attacks), and additionalpsychiatric symptomatology. Only 7 per cent of the workers reportedsecondary traumatization, and their levels of distress on accompanyingpsychiatric symptoms were significantly lower than the normsfor the general Israeli population. We also found that professionalexposure to terrorism, sense of professional confidence andoptimism contributed significantly to the explained variancein distress. The discussion deals with the findings in lightof the rise in terrorism in recent years and the professionalliterature on the topic.     

International Perspectives on the Use of Community Treatment Orders: Implications for Mental Health Social Workers

Substantial changes to mental health law and policy have occurredthroughout the Western world during the last decade. The drifttowards control, particularly in the form of Community TreatmentOrders (CTOs), has profound implications for the role of mentalhealth social workers, yet this issue is rarely discussed inacademic literature. This paper seeks to redress this gap inknowledge by examining aspects of law, policy and practice usingthree case studies: Victoria, Australia; Ontario, Canada; andregions of the UK. The paper begins by critically reviewingselected literature on CTOs, revealing competing claims aboutefficacy and their impact upon service users¹ and practitioners.A discussion of policy and practice contexts in the three jurisdictionsis then presented and supported with a typology, to illustratecontrasts and comparisons. In their conclusions, the authorsassert that mental health social workers often have a crucialpart to play in the implementation of CTOs but that this isnot always acknowledged in law and organizational policy. Socialworkers’ roles and responsibilities need to be more explicitlyidentified in mental health law. At the same time, there shouldbe a continuing debate about how such coercive powers fit withcodes of ethics and practice standards, at national and internationallevels.     

中国新生代农民工：社会态度和行为选择

20世纪80年代以后出生的“新生代农民工”现已达到约1亿人,成为中国社会转型过程中破除城乡二元结构、加快推动城镇化进程的关键人群。与“老一代农民工”相比,新生代农民工的价值取向和行为规则等已发生很大变化。本文基于中国社会科学院社会学所2008年“全国社会状况综合调查”数据,比较分析了新生代农民工的收入状况、受教育水平、工作技能、消费特征和地位认同,并重点分析了“代际”（新生代）和“阶层”（农民工）两个因素对新生代农民工的处境、行为取向和社会态度的影响,以及收入、生活压力和社会态度三者之间的关系。研究发现,生活压力的变化和个人权利意识的增强,对新生代农民工的社会态度和行为取向具有非常重要的影响。     

The Present Retirement Crisis and How Social Workers Can Respond

ABSTRACT

Research on Americans’ retirement readiness indicates a wide range of preparedness for the golden years. Called a “crisis” by researchers, retirement for some may include significant choices: continued employment or utilization of social welfare services. This article describes factors contributing to the retirement crisis and roles social workers can play in assisting older retirees. Disparity in household retirement savings exists by ethnicity. On the front lines serving aging individuals and their families, social work professionals are well situated to collaborate with individuals, and other providers, to address financial, social and emotional pillars necessary in facilitating a safe and secure retirement.     

Expanding the Role of Long-Term Care Social Workers: Assessment and Intervention Related to Urinary Incontinence

Urinary incontinence (UI) is a common and stigmatizing problem faced by long-term care (LTC) residents. It is typically addressed by medical professionals, with social work rarely involved. The purpose of this article is to illustrate how social workers can address the psychosocial implications of UI while working with residents and their family members as part of an interdisciplinary team. Using a case example and the NASW objectives for LTC, recommendations on how the role of the LTC social workers can be expanded to better address both the needs of residents, families, and the larger LTC system are provided.     

男民工与阶层、社会性别、性的主体建构

农民工的“性”问题日益受到社会的关注。本文基于北京地区四个工地136位民工的访谈,以工地男民工“谈小姐”为切入点,将“谈小姐”视为男民工日常生活中的言说实践,以扎根理论的视角来探究“谈话”这种日常活动的建构意义。本文并不停留于男民工对“小姐”形象（谈论的客体）的构建,而是更进一步地探讨：（1）在“谈小姐”的言说实践过程中男民工如何构建出自身的阶层地位、社会性别与性文化;（2）分析阶层、社会性别、性这三者的关系。通过这种主体建构的呈现,本文试图揭示男民工如何寻找自己在这个社会中的定位,以及寻找现实生活中积极的生存策略。     

Why Are They Leaving? Factors Affecting Intention to Leave among Social Workers in Child Welfare

This article addresses a topic that has not previously beenresearched in Sweden, i.e. factors associated with the intentionof social workers to leave their place of work. A comprehensivequestionnaire was distributed to 309 social workers in childwelfare in the County of Stockholm (drop-out rate: 3 per cent).The study comprised a total of forty-two workgroups. All thesocial workers handling referrals and investigating the situationof children and youth in these areas were included. One of themost striking results was that although 54 per cent of the socialworkers had been at their current workplace for two years orless, 48 per cent intended to leave their jobs. A logistic regressionanalysis showed that the variable of greatest importance forthe intention to leave the workplace was lack of human resourceorientation within the organization, i.e. the extent to whichpersonnel are rewarded for a job well done, feel well takencare of and where management is interested in their health andwell-being. A final conclusion of this study is that when measuringthe impact of different aspects of work tasks compared withsome aspects of organizational culture, it becomes clear thatthe latter seem to be most important in this respect.     

农民工小团体现象的探测与分析：基于社会支持网络的研究

本文利用2005年对深圳市农民工的调查数据,应用N G算法,探测到农民工社会支持网络中的小团体现象,并通过对其数目、规模及内聚程度的分析,探讨了亲缘、地缘关系在小团体现象中的角色问题。本研究发现,农民工社会支持网络具有明显的小团体现象,不同性别和不同职业构成的农民工社会支持网的团体化程度存在差异,实际支持网、情感支持网和社交支持网等三类网络的团体化程度也存在差异。混合性别网络的小团体的内聚程度低于单一性别网络的小团体的内聚程度,加工业农民工小团体的内聚力差异程度较大,而建筑业农民工小团体的内聚程度则普遍较高。加工业农民工的业缘关系是小团体形成的重要纽带,建筑业农民工的小团体以地缘关系为主,但业缘关系的作用开始凸显。