Social Networks and Social Service Workers

Correspondence to Peter Sharkey, School of Law, Social Work and Social Policy, Liverpool Polytechnic, 98 Mount Pleasant, Liverpool, L3 5UZ. Summary ‘Networks’ is a word often used in the discussionof social work practice and within social services departments.It was a word which was central to the Barclay Report (1982)and important within the more recently published Griffiths Report(1988) on community care. It is a word also known to sociologistsand anthropologists through the development of ‘networkanalysis’. There is, however, a fairly wide gap betweenits use within social work and its use within social science.This article tries to explore this gap and the ways in whichsocial science ideas might have some use and relevance to socialservice workers. It does this by using some illustrative datafrom a study done of the personal networks of thirty elderlypeople who were all clients of a social service district office.     

Social Work for Social Fitness

Summary Social work has lost the perspective of social relationshipsas ends in themselves, and has become predominantly an impersonal,individualistic technology. Several interpersonal dimensionsare outlined to help fill this social value vacuum, and it issuggested that these can be held together by the concept ofsocial fitness. This is defined as the mutual development ofthe individual and his total network to a fullness of identitywhich is an end in itself and does not depend on the achievementof any other objectives. The kind of power produced by thisfitness is distinguished from power of the impersonal kind,and its meaning for social workers is discussed in relationto material need. Finally, the future development of socialwork is considered briefly in terms of promoting social fitnessthrough work with various kinds of social networks.     

Social support in later life: a study of three areas

Summary The research reported in this article examines elderly people'sfamily and community networks in three urban areas of England:Bethnal Green, Wolverhampton and Woodford. These were the locationsfor a number of major studies in the 1940s and 1950s. Four decadeson from the original studies, a social network approach wasused to explore changes in the social relationships in thesethree areas. The research sought to assess whom older peopleidentified as 'important' in their lives, and the role suchpeople played in the provision and receipt of support. The studyfound that respondents do not mobilize the whole of their socialnetwork when looking for support. Instead, a section of thesocial network is drawn upon (mainly immediate family) to providespecific kinds of assistance. In addition, locally availablefriends offer complementary or alternative sources of help.This is a change from the earlier Wolverhampton and BethnalGreen studies, although it is consistent with the significanceof friendship highlighted in the original study of Woodford.The paper also reports clear evidence of older people beingactive in reciprocal exchanges across their networks, particularlyin respect of confiding in and talking to people about healthissues but much less so in relation to instrumental support,such as help with household chores, transport and financialadvice.     

Community Work: Social Realities and Ethical Dilemmas

Summary This article reviews the contributions of sociology and politicalsciences to the understanding of communities and relates theseto some of the key problems facing community workers. It suggeststhat an effective assessment of some of the ethical dilemmasfacing community workers must be based upon a cool appraisalof those urban social structures which are commonly and largelymisleadingly regarded as communities     

Conceptualizing Community Social Work--a Response to Alan York

Summary This note takes further the task of conceptualizing communitysocial work begun by Alan York in his paper for the June 1984edition of this Journal. York's approach is criticised firstlyfor unhelpfully conflating ‘community work’ and‘community social work’ and, secondly, for developinga schema unable to satisfactorily theorise the range of communitywork approaches currently to be found within social work. Buildingupon York's suggestion that ‘dichotomous formulations’provide an appropriate way forward for analysing community practice,three, distinct, dichotomies are elaborated, and recommendedas a basis for locating and comparing current approaches tocommunity social work.     

Implementing Community Social Work from a Social Services Department: Some Issues

Summary The proposal in the Barclay Report on the role and tasks ofsocial workers for ‘community social work’ as astrategy for social services departments is assessed The writerargues that the voluntary sector has significant roles and prioritiesoutside the social services, that government priorities forencouraging the voluntary sector emphasise other areas of workand that involving voluntary groups in official initiativesmay be seen as going against the independence of some groups.The motivation of groups and individuals in the voluntary sectorwill be important, but various research and practice shows thatindividuals, informal groups and mutual aid groups may be difficultto involve in a substantial programme. The climate of opinionin the field of volunteering and the social background of clients'neighbours may provoke hostility. Experience of community worksuggests that official initiatives may lead to resistance andconflict rather than involvement, and there may be ethical problemswith compulsion.     

Social Gerontology and Social Work

Summary This paper reviews developments in the study of ageing as anindividual and social experience and it considers recent studiesof practical services for the elderly. In so doing it aims tohighlight the ways in which social work skills and helping techniquescan be developed. It also relates the findings of studies ofservice delivery to the elderly to the development of futurepolicy.     

The Role of Social Networks in the Maintenance of Schizophrenic Patients

Summary The levels of social support available to the nearest relativesof a sample of 45 outpatient schizophrenics are measured interms of both the structure of their social networks and thequality of their network relationships. It is hypothesized thatthe level of social support available to the closest associateof the schizophrenic patient is linked to the level of functioningfound in the patient. Good social performance in the patient is found with the structuralaspects of the nearest relative's social network whereas goodclinical performance in the patient is related to the interactionalaspects of the relative's network. The results indicate that a view of maintenance in schizophrenicpatients which incorporates both social and clinical functioningneeds to consider the structural as well as the interpersonalcharacteristics of the networks of their closest associates.     

Social Work with Homeless Families

Correspondence to John Stewart, Lecturer in Social Policy, Lancaster University, Department of Applied Social Science, Cartmel College, Lancaster LA1 4YL. Summary This article examines the inter-connections between social workand housing issues, agencies, and practice in the area of familyhomelessness. It is based on interviews with specialist practitionersat the beginning and end of the 1980s. Policy contexts are examinedto identify the expectations held of social services departmentswithin a corporate responsibility. Analysis of what social workersdo in working with homeless families highlights practical supportthrough the homelessness process and dilemmas over child protection.The guidance on the new children and community care legislationcontinues the marginalization of this specialism, which is variouslymisunderstood, misrepresented, or ignored from the housing policyand research side, whilst on the social services side, althoughformally ignored, it is in practice expected to discharge statutoryresponsibilities in an area fraught with conflicts.     

Marginalized Children as Social Actors for Social Justice in South Asia

Correspondence to: Claire O'Kane, C/o Save the Children Norway, GPO Box 3394, Jawalakhel, Kathmandu, Nepal. Summary This contribution highlights the role that marginalized girlsand boys are themselves playing in varied contexts in SouthAsia to challenge inequalities and discrimination to ensurethat the rights of all children are realized. Notions of rightsare inextricably linked to the concept of social justice whichis concerned with equality, needs and entitlements. Whilst highlightingthe role of children and young people as social actors and activecitizens, this paper also explores broader contextual and discourseissues concerning social work practice, social justice and childrights in South Asia. Case examples and ethnographic materialfrom South Asia are shared. Furthermore, the changing natureand roles of social workers and development workers when enablingchildren's own protagonism are reflected upon, and lessons drawnfor social and community work practice and policy developmentin different parts of the world.     

Informal Networks of Care: Issues Raised by Barclay

Summary In calling for the creation of ‘community social work’,the Barclay Report argues that social workers should aim todevelop informal caring networks. This entails exploiting anindividual's informal social contacts, such as kin, friends,and neighbours, to provide care. This paper firstly examinesthe assumptions and thinking behind the concept of informalcaring networks. It then assesses the feasibility of using differentinformal relations in care provision by analysing the normativepatterning and exchange content underlying them. It concludesthat strategies like Barclay's are unlikely to be successfulbecause they entail a transformation of these relationshipsthat is incompatible with their normal organisation.     

The Cultural Mediator: Bridging the Gap Between a Non-Western Community and Professional Social Work Practice

Summary This paper analyses a demonstration project that enabled socialworkers to practise effectively in their home community (a Bedouin-Arabcity in the Negev, Israel) where gender relations are patriarchaland the interface of social work and cultural practices hadpreviously impeded professional functioning. Collaborative workwith cultural mediators, individuals with high social statusand knowledge of community traditions, rendered interventionsmore culturally appropriate, bridged gaps between the culturaland professional canons, and promoted social work's role ina society that had a limited understanding of, and experiencewith, the profession. Future social work practice and researchcould focus on further enhancing women's choice making opportunitiesin this patriarchal culture.     

The Post- and the Anti-: Analysing Change and Changing Analyses in Social Work

Correspondence to Dr Liz Lloyd, School for Policy Studies, University of Bristol, 7 Priory Road, Bristol BS8 1UA Summary This article considers some of the issues raised by criticsof postmodern analyses of social work. It analyses the waysin which social services departments have changed to a ‘post-fordist’organizational form and considers the implications for equalitypolicies and anti-oppressive practice. It challenges the viewthat preserving a more professional approach to social workoffers greater opportunities for anti-oppressive practice thanthe more deprofessionalized approach currently being developedand argues that social workers committed to the principles ofanti-oppressive practice can develop new tactics appropriateto the changing organizational context It also argues that postmodernistanalyses offer new insights into experiences of power, oppressionand inequality. In particular, it stresses the importance ofunderstanding the linkages between broader, political and economictrends and the experiences of individual social workers andservice users. Drawing on research in Avon Social Services, it considers theways in which race equality strategies in community care continueto reduce issues of race and racism to culture and identity.Reflecting critically on anti-oppressive and anti-racist actionit argues that the limitations placed on anti-oppressive practiceunder the postfordist context of community care are unlikelyto differ greatly from those felt under previous organizationalregimes.     

The Probation Officer as Social Worker

Summary In this article the author argues for a detachment of the probationservice from the function of carrying out court orders to superviseoffenders. He suggests that changes in social work traininghave not been matched by any fundamental changes in the probationservice's relationship with the court or by any fundamentalchanges in the probation service's own organization or philosophy.The consequence is that probation officers spend a disproportionateamount of time doing tasks for which their training has notequipped them. He postulates a new relationship between theprobation service and the courts which gives the former greaterautonomy in social work decision making, and gives the lattergreater scope to administer punishments within the community.The need to move away from the utilitarian justification forwork with offenders that it reduces crime is also urged, andit is suggested that there is a need to establish, as a value,the importance of social work provisions and counselling foroffenders as a deprived group in society, irrespective of theeffect of these measures on the crime rate.     

Community Work, Social Work: Green and Postmodern?

Correspondence to Mary Lane, Department of Social Work, Social Policy and Sociology, The University of Sydney, NSW 2006, Australia Summary Opening with a story about community work, this paper exploresdevelopments and challenges in social and political theory andthe implications for social work, particularly for collectivepractices. Feminism, postmodernism and green political theoryare of particular interest. The paper argues for an interpretiveapproach to practice which emphasizes the local and specific,yet aspires to broader political action in the pursuit of socialand ecocentric justice. Feminism has much to contribute to thisexercise, challenging, as it does, a modern/postmodern divide.The emerging discourse of ecofeminism offers a synthesis ofsocial and ecocentric purposes and values as a basis for tacklinginequalities, whilst postmodern feminists enlighten our understandingof difference and encourage us to renounce certainty and lastproofs.     

Welfare, Society and the Social Worker

Summary This article attempts to locate some common stereotyped transactionsbetween social workers and their clients as elements in theproduction of distinctive welfare identities. By comparing thisprocess to that of a rite of passage, the client is found tobe like a ritual subject frozen in the moment of transitionbetween social categories and thereby denied a place in society.An opposition is accordingly presumed to exist between Welfareand Society. The matrix of stereotyped expectations which derivesfrom this opposition is shown often to intrude on the relationshipbetween social worker and client, constituting a pressure toresolve the tensions produced by anomaly through the impositionof a welfare identity on the client. In this respect, the specialvulnerability of marginal groups is noted and a brief discussionthen follows of the characteristic qualities of ascribed welfareidentity. Through Welfare, Society is found to displace imaginativelyits sense of entropy beyond the moral community. But the essentiallink between Welfare and Society remains and increasing socialdisorder brings the paradoxical feature of this strategy tothe fore. The preservation of the social order requires increasingconcentrations of entropy to be symbolically located in Welfareand as a result Welfare comes to take on the aspect of a threateningand subversive entity. In conclusion, it is suggested that behindthe apparent ‘crisis’ in social work lies a crisisin the management of social entropy.     

Towards Accountability in Social Work: A Case Review System for Social Workers

Summary After discussing the huge undifferentiated tasks facing socialworkers in the social services departments, it is suggestedthat one of the most urgent research needs is the developmentof systematic record and review systems to provide basic informationabout social worker activities and their effects on differentclient groups. The development of a social worker oriented computerizedCase Review System in close collaboraation with a group of fieldworkersin an area office is described. The system enables social workersto evaluate and plan their work for individual clients; it canassist the process of supervision; as a management tool it cancontribute towards the planning of fieldwork services; as aninformation system it gives an on-going account of the size,nature and scope of social work activities with different clientgroups. So far the impact of the system has been to raise questionsabout practices and to encourage a climate favourable to change.     

Poverty, Social Work and Social Justice

Correspondence to: Gary Craig, Professor of Social Justice, University of Hull, Hull, HU6 7RX, UK. E-mail: G.Craig{at}hull.ac.uk Summary The concept of social justice has become a common part of thepolitical lexicon in recent years, with New Labour identifyingit as a key goal of its social strategy. In this article, Iset out my understanding of what the elements of a social justiceprogramme should look like and apply it to the performance ofthe New Labour government in the policy area which has traditionallypresented a major challenge to social workers, the issue ofpoverty. Finally, I raise some questions about what this analysismeans for the future role of social work shaped by values ofsocial justice.     

Towards an Alternative Model of Social Groupwork

Summary This paper arose from our disagreement with some of the suggestionsin an earlier article in this journal (Brown et al., 1982).Before and since, we have both worked in and studied numerousexamples of groups of a type which, according to Brown and hiscoauthors, scarcely exists in British social work practice.This paper explains what we believe to be the actual significanceof the type of group work we refer to as ‘self-directed’,together with our view of its place within wider social work,community work, and groupwork practice. We also give examplesof such groups and conclude that their proliferation would enableworkers to go beyond the alleviation of individual distressinto the achievement of external change.     

The New American Social Work Gospel: Case Management of the Chronically Mentally III

Correspondence to Dr R. A. Cnaan, School of Social Work, University of Pennsylvania, 3701 Locust Walk, Philadelphia, PA 19104, USA. Summary Case management is currently the most popular mode of servicedelivery in the United States, especially in community programsfor chronically mentally ill people. Proponents of case managementclaim that it is cost-effective and that it assures provisionof necessary services to clients. In this paper I do not challengeits effectiveness but argue that case management neither empowersclients nor is it free of drawbacks. Given that many countriestend to model the United States, foreign social workers andother human service professionals should first examine the usefulnessof case management vis-à-vis their own cultural and economiccontexts, especially in the light of its many drawbacks.