Conclusion: Can We Go Home? Roads Taken, Targets Met, and Lessons Learned on Governance and Organizational Eclecticism in the Public Arena

Organizational eclecticism has characterized much of policy and administrative choices in public governance in the last three decades. This concluding article addresses this phenomenon and argues that roads have been taken, targets have been met, and many lessons have been learned in organizing and managing public sector governance, as the articles in this Symposium demonstrate. In the process, experiments have been conducted, some with success, while others with failure, leading to a proliferation of eclectic choices, many unsuited for organizational effectiveness but beneficial to powerful interest groups and politicians, all at the expense of alternative organizational choices and broad-based public interests. Three broad theoretical models/periods are examined, the proliferation of public sector organizational eclecticism is analyzed, and options are suggested concerning alternative organizational choices, resulting in the question: can we go home now?     

Can Public Management Contribute to Governance in Developing Countries?

Governance ensures a wide range of desirable values including efficiency, productivity, participation, transparency, and accountability. The wide scope and overambitious demands of governance make it difficult to conceptualize and operationalize. Despite huge investments in time and resources, developing countries seldom succeed in establishing good governance. Based on the experience of Hong Kong, this article argues that many of the desired values of governance can be attained through effective design and the implementation of public management reforms. Public management cannot serve as an alternative for governance, but reforms in this area can help update and adjust institutional structures, processes, and practices in developing countries; they help to ensure the benefits of the desired values of governance without undertaking enormous risks. However, the size of a country and the nature of its political system will influence the degree of success in establishing governance.     

The Tradeoffs of Inclusionary Zoning: What Do We Know and What Do We Need to Know?

Inclusionary zoning (IZ), a controversial planning tool for supplying affordable housing, grew significantly during the 2000s' housing boom in the USA. We review the resultant scholarly literature on IZ. Our key reading is that IZ can include both tradeoffs and practical efforts to address them. There is also a need for additional research. More specifically, we find that IZ programs (i) have many components and vary considerably; (ii) can increase affordable housing production and social integration, but there can be a tradeoff between these goals; and (iii) can have slight adverse market effects, but cost-offsets can help mitigate the outcomes. Finally, we discuss the need for more research, particularly in-depth case studies and make suggestions.     

Big Data and Performance: What Can Management Research Tell us?

The special issue focuses on the theory and evidence linking the use of Big Data related technologies by businesses with their performance. Here we connect the papers accepted for the special issue to the overarching theme of Big Data as an emerging concept within the business management literature. We present two prominent case studies examining the use Big Data technologies on performance and strategy, followed by a discussion on how themes around Big Data and Performance may be examined from a theoretical perspective. Finally, based on a synthesis of papers in the current issue, we discuss the emerging issues and trends within the academic literature, relevant for future research.     

What Do We Mean by Performativity in Organizational and Management Theory? The Uses and Abuses of Performativity

John Austin introduced the formulation ‘performative utterance’ in his 1962 book How to Do Things with Words. This term and the related concept of performativity have subsequently been interpreted in numerous ways by social scientists and philosophers such as Lyotard, Butler, Callon and Barad, leading to the coexistence of several foundational perspectives on performativity. This paper reviews and evaluates critically how organization and management theory (OMT) scholars have used these perspectives, and how the power of performativity has, or has not, stimulated new theory‐building. In performing a historical and critical review of performativity in OMT, the authors’ analysis reveals the uses, abuses and under‐uses of the concept by OMT scholars. It also reveals the lack of both organizational conceptualizations of performativity and analysis of how performativity is organized. Ultimately, the authors’ aim is to provoke a ‘performative turn’ in OMT by unleashing the power of the performativity concept to generate new and stronger organizational theories.     

Accountability in Voluntary Partnerships: To Whom and for What?

This paper contributes to the understanding of accountability in collaborative governance by presenting views of practitioners from partnerships formed between K-12 public schools and private and nonprofit organizations in the United States. It focuses on two questions: what do partnership practitioners see the partnerships as being accountable for? And to whom do they see the partnerships as being accountable? The findings suggest that partnership participants reveal more of client-based and results-oriented views of accountability. They are more directly concerned about professional accountability and accountability to the partners. A concentric-circles model is then developed to illustrate the accountability relationships in partnerships.     

Dynamics in Groups: Are We There Yet?

We know that groups are dynamic entities, and yet we rarely study them as such. Previously hamstrung by limited theory, a decade of advances in understanding the fundamental nature of groups and change promised a revolution in group research. Our goal here is to review those theoretical developments and then examine their impact on our empirical understanding of group dynamics. Examining work done and not done, we will take stock of this work, identify the obstacles that seem to keep us focused more on group statics than dynamics, and then close by offering suggestions about not only what approaches to take when studying group dynamics, but also how the field can help develop these approaches. We hope that a review of the group dynamic literature in 2021 will celebrate our coming empirical accomplishments rather than lament a lack of them.     

Strategic Management in Turkey’s Public Sector: Reforms and Application Issues

Public Organization Review - Over the last five decades, several reforms have been undertaken in Turkey’s Public sector with the goal of achieving efficiency in service delivery. While...     

Corporate Governance in Asian Countries: Has Confucianism Anything to Offer?

Although Confucianism is a resilient cultural tradition in Asian societies, its role in their corporate governance systems is ambiguous. Confucian values have been pushed to the periphery because of a preoccupation in these countries to emulate corporate governance systems from the West. This article argues that Confucianism has much to offer in enhancing director conduct and corporate governance standards. As the attention of the global business community turns eastwards, it is opportune to revive interest in Confucianism and to explore ways in which it can be integrated formally into companies' governance systems.     

Banks and Discrimination: How Far Can We Go with Competition? A Reply to Block,Snow, and Stringham

This article discusses competition theory and how advancements from the fields of economics, cognitive science, decision sciences, and management urge us to stop using the same recipe for all different kinds of illnesses. The issue of discrimination in the banking industry offers an interesting platform for this argument, which is developed as an antithesis to what Block, Snow, and Stringham (2008) proposed in their article published in a recent issue of the Business and Society Review. Foundational concepts for a behavioral model of discrimination are presented.     

Examining Organic and Mechanistic Structures: Do We Know as Much as We Thought?

Burns and Stalker's theory of organic/mechanistic structures (1961, The Management of Innovation. London: Tavistock) has been widely used. However, review of the empirical literature revealed inconsistencies in how the concepts have been operationalized. These inconsistencies may interfere with the ability to consolidate knowledge. This paper reviews the various ways in which researchers have operationalized the concepts, and summarizes the empirical findings derived from these operationalizations. In doing so, it highlights gaps and opportunities for future empirical and methodological work, suggesting the need to further our theoretical conceptualization of the concepts and to draw attention to Burns and Stalker's ( 1961 ) largely neglected corollary of the employee experience. As such, this review provides a road map for future exploration of the wide‐ranging implications associated with organic and mechanistic structures.     

Management research in the Arab World: What is now and what is next?

Given the significant political and socio-economic transformations occurring in the challenging yet under-researched Arab world nowadays, this study seeks to (1) systematically review the literature in the leading mainstream management journals; and (2) develop a future research agenda that would enhance our understanding of the region. To do this, we conducted a systematic review of 176 published management studies (2000–2016). Our thematic analysis revealed three overarching themes. These were (1) avenues for economic development and improved performance, (2) leveraging and adapting to changing local institutional contexts and (3) overcoming legitimacy concerns/barriers in the Arab world. Our recommendations on the future research agenda of these themes were intended to provide key insights for researchers and managers interested in proactively contributing to the development of a timely research agenda for these promising markets.     

Governance,religious assurance and Islamic banks: Do Shariah boards effectively serve?

This study examines the quality of governance and religious assurance provided by Shariah boards (SBs) when undertaking the crucial compliance review required in fulfilling the expected ethical and social legitimacy of Islamic banks. To better understand the complex behavioural processes, we explore the governance role of SBs and assess issues related to competence, effectiveness and independence in the light of the newly adopted 2011 Malaysian Shariah Governance Framework (SGF). A series of semi-structured interviews were undertaken with key individuals in two well-established fully-fledged Malaysian Islamic banks. Our findings reveal that the newly implemented SGF has generally brought about some of the benefits hoped for by its regulatory architects. We find the quality of religious assurance to have been enhanced due to the emphasis placed on religious audit giving rise to improved credibility. However, we report the compliance review process to be inadequately undertaken with SBs still excessively reliant on internal officers implying possible independence compromise. We highlight concerns relating to (1) the general level of competency of individual SB members; (2) lack of technical banking and finance knowledge; and (3) SB members generally fulfilling a ceremonial role rather than undertaking vigilant monitoring. Our findings lead us to question the full impact of the new 2011 SGF and query the value and effectiveness of SBs. We make the call for the establishment of external religious auditors to render compliance assurance which could provide the much-needed impetus to improve governance and increase market and stakeholder confidence.     

Supplier Capacity and Intermediary Profits: Can Less Be More?

We identify market conditions under which intermediaries can thrive in retailer‐driven supply chains. Our main finding is that, as a consequence of the retailers’ leadership position, intermediaries prefer products for which the supply base (existing production capacity) is neither too narrow nor too broad; that is, less existing capacity can result in more intermediary profit. We also show that our main finding is robust to (i) the presence of horizontal competition among retailers and intermediaries, (ii) the existence of exclusive suppliers, and (iii) the ability of the retailers to source directly from the suppliers. Nevertheless, we find that horizontal competition between intermediaries encourages them to carry products with relatively smaller production capacity, whereas exclusive suppliers and direct sourcing encourage intermediaries to carry products with relatively larger installed capacity.