Globalization and Technology Divides: Bifurcation of Policy between the “Digital Divide” and the “Innovation Divide”*

The global diffusion of digital technology, which occurred more rapidly than the global diffusion of any technology previously, has been mired by its uneven distribution across, and unequal effects on, societies worldwide. In addition, policy initiatives to close this global digital divide, which peaked with the two World Summit on Information Society conferences, still did not change the course of this differentiated globalization process. In this article, I attribute the cause of such stalling of policy on the issue of the global digital divide to the bifurcation of current international policy: attention is split between concern for the impeded access of the poor to this revolutionary technology, on the one hand, and the race to lead the world in creating the next “hot” technology, on the other. These two concerns, which have been given the pithy titles of the “global digital divide” and the “global innovation divide,” are leading to two separate policy tracks, targeting the world’s laggards and leaders as separate entities and operating under separate logics. This separation is problematic because the issues of access to technology and ownership of rights to technology are intertwined. This article describes the two global technology divides and analyzes the policies that are currently charted to address them.     

From “Swinging Hard” to “Rocking Out”: Classification of Style and the Creation of Identity in the World of Drumming

This article takes a social constructionist approach to the study of a seldom considered subculture—the “world” of drumming. I describe this subculture from both the “etic” and “emic” perspectives, showing how drummers and drumming are perceived and experienced by the musicians themselves (insiders) as well as the “outside” public. The main focus is on the drummers' intersubjective “mental maps” of their world, specifically exploring how they create musical and personal identities by adhering to a rigid classification scheme surrounding “styles” of drumming. I demonstrate how drummers use drumming equipment, personal appearance, education, and “purist” attitudes to separate styles of drumming and to construct distinct social selves. Of special interest is how drummers are cognitively socialized into “thought communities” which teach and reinforce attitudinal and behavioral norms. I conclude with a discussion of the possibilities of applying my analytical framework to other worlds of music and art, as well as some forms of occupational and avocational specialization.     

“Embodying” dirty work: A review of the literature

This article reviews the growing literature on dirty work, i.e., work that is seen as disgusting or degrading and argues for a more “embodied” understanding of such work. It points to a tendency in the literature to focus on the nature of the task or role and on social and moral dimensions of the work at the expense of its material and embodied aspects. The latter are discussed through three, interrelated themes: “embodied suitability” whereby forms of dirty work are seen as suitable for some “working bodies” and not for others; “staining” which is presented as both a material and a symbolic process; and the role of work practices in both supporting and undermining ideological constructions around the work. The article concludes by arguing for a more comprehensive approach which includes both the material and the symbolic into accounts of such work.     

Narrating Nursing Jurisdiction: “Atrocity Stories” and “Boundary‐Work”

Sociologists have long recognized that the division of labor is, at its root, a process of social interaction. Although “negotiations” figure centrally in symbolic interactionist studies of work, relatively little attention has been given to the ways in which the structure of workplace talk contributes to the social constitution of occupations. Drawing on the insights of discourse and conversation analysis, this article examines occupational atrocity stories and considers how they accomplish boundary‐work in the hospital setting. I focus on the stories British nurses told about doctors and use data generated in ethnographic research into the routine accomplishment of nursing jurisdiction. I conclude with some general observations about how the detailed analysis of stories and storytelling can contribute to the wider study of social group formation.     

“Revenge” and “Rescue”: Workplace Deviance in the Taxicab Industry*

This study explores taxicab drivers’ acts of “revenge” and “rescue,” some of which are expressive acts, while others are more instrumental. This article builds on earlier theories of workplace deviance, demonstrating how deviance can serve different purposes and expanding the concept of “deviance admiration” ( Heckert and Heckert 2004 ). It examines deviance in a circumstance—the taxicab industry—which introduces a tension between mandated conformity and necessary deviance: employees must conform to the employers’ rules and yet, to accomplish their jobs well, they need to abandon those rules occasionally. In addition to its theoretical contributions, this work has important practical applications for managers.     

“Moroccan youngsters”: category politics in the Netherlands

The article analyses the categorization of “Moroccan youngsters” as a problem group in the Netherlands. Since the 1990s Dutch‐Moroccan boys and young men are set apart as a problematic group that presents a social and security threat and an emblem of the failure of multicultural society. We analyse the intersectional “category politics” of Dutch politicians to situate Moroccan‐Dutch youngsters as problematic outsiders. Our analysis makes clear how national origin, culture, class and gender intersect in the categorization of “Moroccan youngsters” constituting a national‐cultural category, which is also defined in terms of a disadvantaged socio‐economic position. This categorization has important implications for policy arrangements and proposed measures. Existing schooling and training measures are seen as inadequate to end incessant intergenerational patterns of dependence and poverty. Intervention in the sphere of the family and parenting are deemed necessary to transform “Moroccan youngsters” into “good citizens.”     

The Inseparability of “Career” and “Personal” Counseling

In this article it is argued that “career” and “personal” counseling should not be viewed as different types of counseling because: (a) the holistic philosophy of counseling emphasizes helping “whole” persons whose lives contain many important and meaningful roles; (b) recent research on the implications of gender and race for career development further demonstrates the inseparability of our career and “personal” lives; and (c) there are numerous commonalities in the “career” and “personal” counseling process.     

Shifting Worlds of Strangers: Medium Theory and Changes in “Them” Versus “Us”*

Macrolevel analyses of the influence of different communication technologies are more difficult to test and apply than the results of focused studies of particular media messages. Nevertheless, “medium theory” is of potentially great significance because it outlines how media, rather than functioning simply as channels for conveying information between two or more social environments, are themselves social contexts that foster certain forms of interaction and social identities. This article uses a medium-theory perspective to address one variable related to “technological communities”—the changing boundaries between “them” and “us.” The ways in which oral, print, and electronic modes of communication each foster a different balance between strangers and “familiars” are outlined.     

Negotiated Discretion: Redressing the Neglect of Negotiation in “Street‐Level Bureaucracy”

This article proposes an interactionist update of “street‐level bureaucracy,” one of the most influential approaches for studying how public policy is translated into street‐level practice. While the street‐level approach assumes that bureaucrats are alone in enacting policy, the present article argues for seeing “street‐level policy” as formed in negotiation between bureaucrats and clients. To demonstrate this, the article uses ethnographic data and a Straussian framework to analyze how nurses and patients negotiated access in a Norwegian emergency service. The article thus sets a new course for street‐level research, helping researchers look beyond the individual to explore inter‐individual negotiation and its influence on street‐level decision‐making.     

Representations of “the West,”“Japan,” and “the Periphery” in the Discourse of Lafcadio Hearn Studies

The purpose of this article is to analyze representations of “the West,”“Japan,” and “the Periphery” in the discourse of research on Lafcadio Hearn (“Hearn studies”) from pre‐war Japan. The nature and construction of nationality will be analyzed by examining where the representations of “the West,”“Japan,” and “the Periphery” intersected. During the 1900s, researchers in the field of Hearn studies recognized that “Japan” lacked—and thus sought—a universality similar to what existed in “the West.” The tone of the discourse shifted during the 1910s through 1920s however, and what came to be emphasized was “Japan's” peculiarity. By the 1930s through 1940s, “Japan” aimed to show to “the West” a new universality that was different from what existed in Europe and America. Yet simultaneously, in order to legitimize its representation of its self, “Japan” portrayed “the Periphery” as an object that was both excluded and absorbed or appropriated into that image. On the one hand, “Japan” received and internalized the Orientalist viewpoint of “the West.” In fact, “Japan” was always conscious of its self‐image as something to display to “the West.” On the other hand, in order to create that self‐portrayal, both a representation of “the Periphery” and a reflection from that same “Periphery” were essential. While representations of “Japan” were produced, reproduced, and reinforced through interactions with “the West” and “the Periphery,” the intersecting behavior of these three entities also points to a residual ambiguity in “Japan's” nationality. By analyzing the discourse in Hearn studies, this paper reveals how the interaction between “Japan” and the two others of “the West” and “the Periphery” helped construct and destabilize its nationality.     

“It's Just a Likelihood”: Uncertainty as Topic and Resource in Conveying “Positive” Results in an Antenatal Screening Clinic

The recognition of uncertainty as a pivotal issue for the sociology of medicine is longstanding. More recently, the widespread integration of new medical technologies into healthcare has led to a renewed analytic focus on uncertainty. However, there remains little work on the interactional manifestations of uncertainty. This article uses conversation analysis to examine how uncertainty is introduced and used in one specific setting: an antenatal screening clinic in Hong Kong. We focus on women who have received “screen positive” or higher risk results, and reflect on the ways in which uncertainty is an “essential tension” (Mazeland and ten Have 1996) in the activity of conveying these results to them. We conclude that as well as posing potential difficulties for interaction, the uncertainty of test results is also used here as an interactional resource in managing the institutionally defined category of “high risk.”     

Towards “cognitively complex” problem‐solving: Six models of public service reform

This article proposes “cognitively complex problem‐solving” as a refinement of the recent problem‐solving approach to public service reform, and as an addition to existing political and institutional explanations for the frequent failure of reform. It substantiates the new problem‐solving model by identifying and selectively reviewing six models of reform that have been practised in developing countries over the past half‐century: public administration, decentralization, pay and employment reform, New Public Management, integrity and corruption reforms and “bottom‐up” reforms. A short case study of Myanmar is presented to illustrate the problem‐solving approach in practice.     

The Turn from “What” to “How”: Garfinkel's Reach Beyond Description

John Heritage described Harold Garfinkel's central question as “how do social actors come to know, and know in common what they are doing and the circumstances in which they are doing it.” The case of Agnes illuminates the methods by which members produce intelligible actions and recognizable—even “natural”—gender orderliness. With this central interest as a starting point, this article offers some observations about transgender women in prison and their creative adaptation to life behind bars.     

Single Mothers “Do” Family

This paper explores how single mothers both incorporate others into family life (e.g., when they ask others to care for their children) and simultaneously “do families” in a manner that holds out a vision of a “traditional” family structure. Drawing on research with White, rural single mothers, the author explores the manner in which these women both endorse their children’s attachment to other caregivers and maintain boundaries around issues of discipline and attachment vis‐à‐vis these others. The author demonstrates that single mothers are willing to share this protected realm of family life with a new man (a fiancé or cohabiting boyfriend) as they pursue the goal of what has been called the “Standard North American Family.”     

The spread of “big box” retail firms and spatial stratification

Large “big box” retail firms, including general merchandisers (e.g., Walmart and Target) as well as “category killers” (e.g., Home Depot and Toys “R” Us), have spread rapidly across the United States over the past 4 decades. These firms have been lauded for their presumed consumer benefits linked to expansive product selections and discount prices. They have also been criticized for their perceived negative effects on locally owned businesses, jobs, and wages. We provide an overview of the existing literature and point to promising directions for the development of theory and research on this topic. We, in this article, highlight the importance of this shift in economic organization and encourage sociologists to critically examine the stratification consequences of the rise and spread of these firms.     

The Aural and Moral Idylls of “Englishness” and Folk Music

The idea of “Englishness” is explored as an historical social construction that is subject to ongoing negotiation. Important features of “Englishness” are embedded in the sacralized symbolism of the “rural idyll,” which represents traditional English values. “Landscapes” and “soundscapes” are utilized to construct personal and national identities in periods of “revivalism.” By viewing English folk music through an interactionist framework, responses to the music build upon earlier collective works that have shaped traditional song. “Englishness” is problematized as either an inclusive, or exclusive, identity. Ideational artifacts thus provide a foundation for social action.¹     

The Importance of “Empty Gestures” in Recovery: Being Human Together

What do clients/patients want or value from their encounters with healthcare providers? Based on ethnographic research conducted with individuals suffering from drug addiction and mental health issues, this article argues that clients/patients treasure “everyday” or “human” interaction with medical staff. Everydayness is accomplished through three generic social processes: **co‐silence, inclusion in back‐stage activity, and physical dramatizations of authenticity. These processes and other ordinary interactional strategies for “being human together” should be seen as vital tools for recovery.     

“I” and Self-Consciousness in the Japanese Language and in Sociology

Abstract It is often said that the Japanese lack the firm consciousness of “self” namely, they yield to groups and are absorbed in an anonymous state. Some ascribe this to the Japanese language, in which the first and the second person are expressed by various pronouns (or, in many cases, are even omitted) in accordance with the relationships between persons. By contrast the Westerner's “I,” which is usually the only pronoun for the first-person, is rarely omitted. They conclude from this that the Japanese individual does not possess as clearly defined a conception of “self” as does the Westerner. Underlying this issue are the fundamental, interwoven questions of language and self-consciousness: does “self” really exist, and does the analysis of the I in language pertain to the first question? This paper discusses these questions by considering Wittgenstein's argument that “I” does not refer to self-consciousness: rather, “self” is a metaphysical reification of “I.” These problems concern sociology, in which the “subject” of action has been the focal point of methodological arguments. I will show that Meadian interactionism and critical theory are deeply rooted in the metaphysical, subjectivist understanding of “I,” while ethnomethodology offers a perspective which overcomes both subjectivism and objectivism for studying communication.     

Paving Paradise Exploring an Urban “Partnership‐with‐Nature” Frame

This article explores the possibility of a “partnership‐with‐nature” frame as experienced through interactions with urban “green” buildings. The discussion is situated in the broader context of an emerging green building movement and the cultural role played by the Leadership in Energy and Environmental Design certification framework and its supporting networks. Examples are drawn from an ethnographic case study of a particular green building, the Heifer International headquarters in Little Rock. More broadly, the article reflects on how nature and culture are coming together in new ways in our real and imagined urban spaces.     

Sundown Town to “Little Mexico”: Old‐timers and Newcomers in an American Small Town*

Abstract For more than a century, communities across the United States legally employed strategies to create and maintain racial divides. One particularly widespread and effective practice was that of “sundown towns,” which signaled to African Americans and others that they were not welcome within the city limits after dark. Though nearly 1,000 small towns, larger communities, and suburbs across the country may have engaged in these practices, until recently there has been little scholarship on the topic. Drawing from qualitative and quantitative sources, this article presents a case study of a midwestern rural community with a sundown history. Since 1990 large numbers of Mexican migrants have arrived there to work at the local meat‐processing plant, earning the town the nickname “Little Mexico.” The study identifies a substantial decline in Hispanic‐white residential segregation in the community between 1990 and 2000. We consider possible explanations for the increased spatial integration of Latino and white residents, including local housing characteristics and the weak enforcement of preexisting housing policies. We also describe the racialized history of this former sundown town and whether, paradoxically, its history of excluding nonwhites may have played a role in the spatial configurations of Latinos and non‐Hispanic whites in 2000. Scholars investigating the contemporary processes of Latino population growth in “new” destinations, both in metropolitan and nonmetropolitan areas, may want to explore the importance of sociohistorical considerations, particularly localities' racialized historical contexts before the arrival of Mexican and other Latino immigrants.