PROGRAMMED DECISION STRUCTURES - FUNCTIONAL APPROACH TO QUANTITATIVE UNDERGRADUATE CORE

Administrators and professionals must make social decisions within the environment of the computer revolution. This means that precise skills of logical problem solving and quantitative methods may assume an increasingly prominent place in college preparation for business and social sciences. At the same time, colleges are under pressure not to “select out” persons who are disadvantaged in quantitative areas. With a widening “quantitative gap,” major surgery of existing math and stat courses is unlikely to meet the challenge of this new social environment. Programmed Decisions Structures (PDS) is experimental coursework in a quantitative undergraduate core for business and social sciences. Particular features of PDS were developed to emphasize (1) motivation of the student, (2) credible simulation of realistic business and social environment, (3) awareness of logically developed structures, and (4) principles of applied scientific method. Constructed around the above four points, it is hoped that PDS will close the “quantitative gap” more effectively than the 20 quarter hours of conventional math, stat and computer courses which it replaces.     

The principles of war applied to business

The search for excellence in business is not enough. First a company has to survive before it can become excellent. Competition in the marketplace is a form of warfare. Twenty centuries of military history have produced principles of warfare that business executives can adapt for use in today's competitive environment. The Chinese have a “Society for the Study of Ancient Management Thinking.” Japan's success after World War II, they explain “a little bitterly”, owes much to its study of ancient Chinese wisdom, particularly Sun Tzu'sThe Art of War, which the Japanese use as a treatise on market strategy. Businessmen must use all the tools available to them to survive and prosper.     

The Social Responsibility of Managers: Reassessing and Integrating Diverse Perspectives

The social responsibility of business has been a prominent issue in the academic and practitioner literatures, as well as in the curricula of business schools, for many years. While Friedman's iconic defense of profit maximization as the responsibility of management has been widely and extensively assailed, emerging positions on the role of business in society offer little clear and practical guidance to current managers, as well as Masters of Business Administration students. I argue in this article that the focus of the debate should shift to considering how the rules of the game surrounding business' behavior should be formulated and what the role of socially responsible managers should be in helping to establish those rules. My contention is that the goal of society should be to strengthen the linkage between the achievement of social objectives and profit maximization by business through “bright line” regulations and laws. Socially responsible managers will participate in setting the rules of the game by advising policymakers on how specific regulations and laws can be structured so that they most effectively condition the linkage between social objectives and profit maximization. If there is a unique social responsibility of managers beyond profit maximization, it is to participate in the policymaking process “honestly,” that is, without attempting to game the system through guile and opportunism.     

Institutional Predictors of and Complements to Industry Self‐regulation with Regard to Labor Practices

In recent years, there has been increasing managerial and academic attention given to a variety of mechanisms for companies to respond to stakeholder concerns about global business ethics. One area that merits further analysis is the role of industry‐level cooperation regarding issues in global business ethics such as labor practices. There are two main issues that we will address in this article: institutional pressures that predict when an industry will create a code of conduct and institutional complements for an industry‐level code of conduct to be “successful” with regard to responding to stakeholder concerns about international business operations. We offer a number of propositions—bringing together work from both the corporate social responsibility and (neo)institutional theory literatures—with regard to both predictors and complements of industry self‐regulation in reference to labor practices.     

‘Präsenz- und Voice-Coaching für Frauen

One maxim of career is “the lower the pitch of voice the higher the income.” In this regard Voice-Coaching is of definite interest especially for women in business. This article focuses on small-group coaching, a holistic approach combining Voice and Psychology. The course includes abdominal breathing to improve both the sound of the voice and self-assurance in presentations; the use of the natural pitch of the voice; dynamics of voice; care of the voice for professional speakers and improvised speaking. In addition to the exercises, the participants are encouraged to reflect on their own experience of “social stage” in business, their social roles and opportunities to exert their influence and improve the image they portray.     

Paradoxiemanagement mit dem „Werte-und Entwicklungsquadrat“

Conflicts and crises in Family Businesses often arise through paradoxical demands, which result from the paradoxical organisation of the family business. This organisation refers to the coupling of the two social systems “family” and “business” which follow different (and in parts contradicting) guidelines and principles. Thus, the situation could arise that right behaviour in the company is wrong behaviour in the family (and vice versa). A special tool for counselling is the Value-and Development Square, which enables to capture the paradoxes and to reframe in a resource and development oriented way.     

Generalized Utilitarianism and Harsanyi's Impartial Observer Theorem

Harsanyi's impartial observer must consider two types of lotteries: imaginary identity lotteries (“accidents of birth”) that she faces as herself and the real outcome lotteries (“life chances”) to be faced by the individuals she imagines becoming. If we maintain a distinction between identity and outcome lotteries, then Harsanyi‐like axioms yield generalized utilitarianism, and allow us to accommodate concerns about different individuals' risk attitudes and concerns about fairness. Requiring an impartial observer to be indifferent as to which individual should face similar risks restricts her social welfare function, but still allows her to accommodate fairness. Requiring an impartial observer to be indifferent between identity and outcome lotteries, however, forces her to ignore both fairness and different risk attitudes, and yields a new axiomatization of Harsanyi's utilitarianism.     

Leadership for the Sustainability Transition

Society is looking to business to help solve our most complex environmental and social challenges as we transition to a more sustainable economic model. However, without a fundamental shift in the dominant virtues that have influenced business decision making for the past 150 years to a new set of dominant virtues that better fit today's environment, it will be more natural for companies to resist the necessary changes than to find the opportunities within them. We use the term “virtues” quite broadly to describe dispositions to think, feel and act in skillful ways that promote the aims of a practice. Addressing this deeper level of cultural change is essential to cultivating new instinctive behavior in business decision making. In this article, we describe five clusters of virtues that facilitate effective response to the transition challenges—adaptive, collaborative, frugality, humility, and systems virtues. To illustrate the application of these virtues, we present a detailed case study of Green Mountain Power, a Vermont electric utility that has embraced the shift to renewable energy and smart‐grid technology, and is creating an innovative business model that is disrupting the industry. After distilling key findings from the case, we outline an approach to leadership development that can help accelerate the infusion of transitional virtues across an organization.     

Are we going towards a society of “activity” or “work”?*

Abstract. The aim of the article is to discuss the perspective of a decline in dependent work - which Dahrendorf and Braverman had argued was coming - either due to an emerging society of “activities” or a process of work “degradation”. Why did such a scenario not prove to be realistic? The author shows from which concepts such a downgrading stems and points out the responsibility of approaches that do not see work as a social activity and see technology as a deus ex machina. As a matter of fact, the western world is not experiencing a dissolution but, rather, a persistent (if not growing) importance of work. The author sketches the great technical and organizational transformation in the ongoing production patterns and work schemes in contemporary society. He maintains that these processes, decreasing the homogeneity and increasing the heterogeneity of work, make a society of “works” more likely than one of “activities”.     

Das Konzept Work-Life-Balance eingebettet in die beiden Hauptlebensbereiche „Arbeit“ und „Freizeit“

The concept of Work-Life-Balance embedded into the two main areas of life “work” and “spare time”Work-life-balance is a complicated subject in the scientific dispute. In order to deal with this balance, nevertheless, it is necessary to start with basic considerations to the two main areas of life, “work” and “spare time”. These considerations make clear, on the one hand, the difficulty to live a work-life-balance within the scope of social and economic development of our time. On the other hand, it is important to attain an insight about the relation between work and spare time which enables to develop concepts to work-life-balance in another perspective.     

Die Supervision auf dem Weg zur Profession? Professionalisierung im Spannungsfeld zwischen Expansionsbestrebung und Selbstbescheidung

In contrast to the general trend of deprofessionalization, supervision has established some criteria for professions during the last twenty years: wide ranges of quality standards, standardized educational programs, professional ethics etc. This development toward this trend needs explanation. It is argued, that the approach of the development of profession could be successful, because supervision became a successful “parasite” of its “host” social work. The introduction of supervision in social work, however, was responsible for the introduction of coaching as a new profession in the area of organizational consulting. The question is which effects the expansion of supervision towards team and organizational development will have on the establishing of its further professionalization. There appears to be some tendencies toward the idea that supervision will become a part of the development of professionalization as the “perfect nanny of organizations”.     

The Global Food Industry and “Creative Capitalism”: The Partners in Food Solutions Sustainable Business Model

Rising global food prices have driven 44 million additional people into extreme poverty—and malnutrition—in developing countries since June 2010. Partners in Food Solutions (PFS), a nonprofit social enterprise affiliated with General Mills, is proposed as the conduit for food industry managers, engineers, and scientists to initially advise small‐ and medium‐sized African mills and food processors—and later other developing countries—on improving supply chain management by addressing manufacturing problems, developing products, improving packaging, extending product shelf, and finding new product markets. In this article, the “creative capitalism” model of sustainability and social and environmental responsibility is applied to the food manufacturing industry's efforts supporting PFS. Furthermore, the evolution of the sustainable business model developed by PFS is thoroughly described, explained, and analyzed as a generic model of social enterprise to be “scaled up” by the global food manufacturing industry. A summary of salient points conclude the article.     

Should Firms Go “Beyond Profits”? Milton Friedman versus Broad CSR1

When attempting to articulate the nature and scope of corporate social responsibility (CSR), a variety of opinions emerge. The primary CSR issue appears to be: Should firms go “beyond profits”? In order to address this normative question, this article will explore the theoretical underpinnings of CSR and its practical application. Part one of the paper begins by discussing common CSR definitions. Part two outlines the CSR debate in terms of the “narrow view” of CSR (as represented by Milton Friedman) versus the “broad view” (i.e., beyond profits). Part three applies both the narrow and broad approaches to CSR in analyzing two classic business and society cases: (1) the Ford Pinto; and (2) Merck's river blindness pill. The article concludes with a proposed synthesis of the CSR approaches discussed.     

Beratung im Kontext des Neuen Steuerungsmodells in der Kinder- und Jugendhilfe

The main elements of the ongoing reform of youth welfare in Germany “Neue Steuerung” (“New Regulation”) are the reconstruction of its administration, local networking and the transfer of economical criterions to the context of social work. Advisors and coaches, working in this field, are confronted with a problem, which is highly characterized by institutional dynamics of changes, and especially with the question of efficiency of social measures. We think, it is important that advisers, coaches an supervisors, who work in this field of “New Regulation”, are informed profoundly of the current state of the reform of the administration in their region, that they find their own point-of-view to the theme of pressure in financing social measures and social providing, and that they create a flexible supply of consultation, which is comprehensive in methods and that they cooperate with their clients` institutions.     

Business Unusual: Corporate Responsibility in a 2.0 World*

The imperatives of a growing consensus on human‐induced causes of climate change, an increasing gap between rich and poor, and the misguided incentives in the economic, business, and financial models that dominated the last quarter of the twentieth century and first decade of the twenty‐first century along with the emergence of Web 2.0's transparency have highlighted the need for a new approach to capitalism. Looking around the world, we can witness the emergence of numerous new forms of enterprise that are part of a broader movement that we are calling change to a sustainable enterprise economy (SEE Change). This article details the broad outlines of the emerging shift, highlighting the new types of enterprise that constitute the SEE. First, we set the context in which business unusual is evolving, a context of “wicked problems”uncertainty, and sustainability problems. Then we provide an overview of new types of enterprises that are already emerging to cope with these changes, enterprises of the cloud (interlinked, web‐based enterprises that rely on the “cloud” of computers that store data such as social media, eBay, and Google). Next, we outline how such enterprises are permitting processes of dematerialization and “servicization” (the shift from product to services) to create new forms of enterprise that are less dependent on physical resources. From here, we explore what we term enterprise unusual, corporations that incorporate pro‐social goals into their very essence, for example, for‐benefit corporations, the B Corporation, and conscious capitalism companies, along with a few entities that are shaping their product development along the lines of biomimicry. All of this change, we argue, has created a blurring of sector boundaries evidenced in the rapid emergence of social enterprise, of which explore a variety of types, and what is being called the fourth sector, where business purpose and pro‐social activity are combined.     

Organizational Identity Formation and Change

Theory and research concerning organizational identity (“who we are as an organization”) is a burgeoning domain within organization study. A great deal of conceptual and empirical work has been accomplished within the last three decades—especially concerning the phenomenon of organizational identity change. More recently, work has been devoted to studying the processes and content associated with identity formation. Given the amount of scholarly work done to date, it is an appropriate time to reflect on the perspectives, controversies and outcomes of this body of work. Because organizational identity change has received the preponderance of attention, we first review that extensive literature. We consider the conceptual and empirical work concerning the three putative “pillars” of identity (i.e. that which is ostensibly central, enduring, and distinctive). We devote particular attention to the most controversial of these pillars—the debate pitting a view that sees identity as stable over time (a position we term as the “enduring identity proposition”) and a contrasting stance that sees identity as more changeable (the “dynamic identity proposition”). Following our review of the identity change literature, we next take up a review of the notably smaller compendium of work on identity formation. We consider the conceptual and empirical work devoted to studying the external influences on, as well as the internal resources used, to fashion a nascent identity. Finally, we discuss in more depth the controversies associated with the pillars of identity, assess the four prevalent views on organizational identity (the social construction, social actor, institutionalist, and population ecologist views), assimilate the research on both identity formation and change, and consider the prospects for future work on both phenomena.     

Avoiding the valley of death in educating strategists

Billions of dollars and hundreds of millions of hours are invested every year in executive education. However, much of this investment dies in a familiar “Valley of Death” (VoD) wherein what is learned in the classroom is not applied when the strategist returns back to work. Based on 30 in-depth interviews and live observation, we investigate the architecture of an executive education program designed to avoid the VoD. In the observed program, senior partners of a strategy consulting firm, and their key strategist clients, are brought together to co-learn strategy associated with scenario planning, and, at the same time, improve their ongoing business relations. We find that adopting a “paired learning structure” and utilizing “live case content” results in “group-level co-learning” (or the co-production of knowledge) that, participants report, avoids the VoD. This research contributes to the scholarship on learning architecture in executive education by establishing linkages to the literature on client-partner relationships, modelling the student, and service co-production in knowledge-intensive organizations, and, in the end, provides a blueprint that professional service firms and business schools, seeking to produce more value for their participants, can jointly emulate.     

Corporate social responsibility: a strategic and profitable response to entry?

This paper investigates whether an incumbent has an incentive to introduce corporate social responsibility (CSR) activities only as a response to entry by a competitor, i.e., the incumbent would eschew CSR if left uncontested. We assume that the entrant cannot provide CSR at least at the outset for two reasons: (1) it would not be credible due to its lack of recognition and (2) due to high fixed cost to pay e.g., for licensing. More precisely, this paper shows that monopolistic firms can have indeed the incentive to introduce CSR activities only as a response to entry. Therefore, increased competition can turn a firm “green”, providing a “win–win” for business as well as for the environment.     

‘Physicians to a dying planet’: Helen Caldicott,Randall Forsberg,and the anti-nuclear weapons movement of the early 1980s

This article profiles two important leaders of the anti-nuclear weapons movement in the United States during the early 1980s. Helen Caldicott and Randall Forsberg were visionary, transformational leaders who crossed a variety of boundaries for the common good, and as such are prime exemplars of integrative leadership in action. Caldicott was a charismatic figure who used her status as physician and mother to rally a worldwide movement opposed to the ongoing proliferation of nuclear weapons and talk of “winnable” nuclear war. Forsberg was the main architect of the nuclear “Freeze” campaign whose humanitarian vision and common-sense approach to political action helped unite diverse segments of the American public around the Freeze proposal and push the Reagan administration towards disarmament talks with the Soviet Union. The article analyzes the leadership of both women in historical and social–scientific context, shedding light on two relatively unknown — yet important — social movement leaders whose stories have much to tell us about integrative public leadership, the challenges faced by women leaders, and the strengths and pitfalls of charismatic leadership.     

As Public Goes Private, Social Emerges: The Rise of Social Enterprise

This article explores the relationship between social enterprise and a much-longer known set of arrangements generally comprehended as “public enterprise” (or “state-owned enterprise”). It considers the decline in some contexts in the use of, and interest in, public enterprise that reflects the impact of the privatization movement, and the rise of social enterprise as an alternative form—with speculation about cause-and-effect connections between these movements. An exploration of this sort may contribute in the longer term to a better understanding of the place of “public”, “social” and “community” values and structures within the general framework of governance.