Good management,sound finances,and social responsibility: Two decades of U.S. corporate insider perspectives on reputation and the bottom line

This research sought to expand practitioner and scholarly understanding of the relationship between corporate reputation and the bottom line. An analysis of 706 firms over a 21-year timeframe revealed three attributes of reputation – management quality, financial soundness, and social responsibility – made consistently positive contributions to several measures of firm financial performance. Perceptions of corporate reputation were gathered exclusively from U.S. executives, directors, and financial analysts, referred to herein as corporate insiders.     

Corporate Governance: Impulses from the Middle East

The sheer fact that the concept of Corporate Governance is not yet as widely spread in the countries of the Middle-East as in Western economies, may lead to our labelling, once again, this region as underdeveloped. The purpose of this article, however, is to lead the reader to let go of this Western perspective and to discover the distinctive impulses that the Arab-Muslim region has to offer for the further development of the human-social dimension of corporate governance, if not to ultimately transform it in such a “Middle-Eastern” light. We start then, in this article, by revealing some of the general limitations to corporate governance, before moving onto the specific impulses provided by the Muslim-Arab context. Islamic management is a new domain of knowledge that will be addressed in this paper to shed some light on how Islam can inform reform and transform the notion of corporate governance.      

News and corporate reputation: Empirical findings from the Netherlands

This article examines the influence of business news on corporate reputation. A panel survey was used to measure the reputations of six companies and two professional sectors. Media coverage was analyzed by focusing on the tone of two different types of news. News about the successes of the companies – such as higher profits – improved their reputations. In addition, some companies’ reputation improved the more they were criticized by their competitors in the news. It is argued on basis of these empirical findings that the reputation of the party attacking a company in the news is crucial in determining its influence on the reputation of the besieged company.     

Lawful but awful: ‘Legal Corporate Crimes’

By concentrating on what is officially defined as illegal or criminal, a more serious threat to society is left out. This threat is caused by corporate practices that are within the letter of the law and yet have multiple adverse social consequences. Thus, just when more effective regulatory action and oversight is imperative, the global neo-liberal agenda and practice promotes de-regulation and a further reduction of the role of the state. Not only does this have criminogenic consequences of its own, it furthers types of misconduct undermining democratic processes and sustainable economic growth.     

Corporate social responsibility as a legitimate concern for Chinese enterprises: An analysis of media depictions

This study interprets rationales for greater corporate attention to societal needs, as outlined in the mediated public discourse in China. Findings suggest that (1) there are multiple lines of reasoning regarding the adoption of corporate social responsibility (CSR) and (2) social involvement is advocated because CSR constitutes an ideal topic for the articulation of faith in what means success in business ventures. This study offers a culturally informed explication of the instrumental and ethical arguments for CSR.     

Bringing the owners back in: An analysis of a 3-mode interlock network

This paper examines the association between ownership and director interlocks in Swedish big business during the period 1990–2005. By analyses of the 3-mode network of owners, firms, and directors, multiple director assignments are shown to be highly dependent on owner interlocks. The findings provide a new understanding of the mechanisms behind the formation of director interlocks. Furthermore, the association between the interlock types suggests that the ownership network may potentially (co-)produce some of the phenomena that have been attributed to the director network. Future analyses of director interlocks have to bring the owners back in.     

Indirect reciprocity and reputation management: Interdisciplinary findings from evolutionary biology and economics

The concept of indirect reciprocity provides a scientific basis for the strategic value of corporate social responsibility within public relations. In contrast to direct reciprocity, indirect reciprocity occurs when an entity other than the recipient rewards a benevolent actor. Drawing primarily upon research from evolutionary biology and economics, this article builds an interdisciplinary case for the reality and efficacy of indirect reciprocity as a strategic means of building reputation and, consequently, establishing relationships that lead to resource acquisition. It concludes with a call for additional, related explorations of disciplines such as psychology, primatology, and neuroscience.     

Exploring the robustness of set theoretic findings from a large n fsQCA: an illustration from the sociology of education

Ragin’s Qualitative Comparative Analysis (QCA) is often used with small to medium samples where the researcher has good case knowledge. Employing it to analyse large survey datasets, without in-depth case knowledge, raises new challenges. We present ways of addressing these challenges. We first report a single QCA result from a configurational analysis of the British National Child Development Study dataset (highest educational qualification as a set theoretic function of social class, sex and ability). We then address the robustness of our analysis by employing Du?a and Thiem’s R QCA package to explore the consequences of (i) changing fuzzy set theoretic calibrations of ability, (ii) simulating errors in measuring ability and (iii) changing thresholds for assessing the quasi-sufficiency of causal configurations for educational achievement. We also consider how the analysis behaves under simulated re-sampling, using bootstrapping. The paper offers suggested methods to others wishing to use QCA with large n data.     

Most valuable stakeholders: The impact of employee orientation on corporate financial performance

In sports, the most valuable player award goes to the individual or group of players who have contributed most to the success of the team. This paper presents the results of two Australian empirical studies conducted six years apart, which suggest that, in business, employees are the most valuable stakeholder group. In particular, we find evidence to support the proposition that employee orientation contributes more to corporate financial performance (CFP) than orientation towards any other individual primary stakeholder group, including customers, communities, suppliers and shareholders. These findings have practical implications for corporate level strategy and the prioritization of budgetary resources by communication managers. From a theoretical perspective, the paper contributes to the debate on the best way to conceptualize employee orientation.     

Public relations functions: Perspective from a Japanese corporation

This paper examines public relations (PR) functions in a large Japanese corporation as well as the PR role in the management function. The corporation under study is Kao Corporation, which is one of the largest Japanese consumer and industrial goods manufacturers. Information was collected from interviewing a PR manager of Kao Corporation. Evidence suggests that Kao's PR department functions more or less like an advertising department. Press releases are placed in the media as paid advertisements. Kao's PR uses a third-party endorsement to establish a new product's credibility. The company has a participative corporate culture that allows the PR director to work closely with the top management. The idea of collaborative efforts between departments and the practice of being a socially responsible company suggest that Kao's PR department uses a combination of communication models and Japanese management styles to project a good corporate citizen image.     

Communicating corporate LGBTQ advocacy: A computational comparison of the global CSR discourse

Corporations are increasingly engaging with political and social issues through corporate social responsibility (CSR) initiatives, in new areas such as lesbian, gay, bisexual, transgender, queer (LGBTQ) advocacy. Informed by institutional theory and stakeholder theory, this article systematically, comparatively, and computationally examines the intersection of LGBTQ advocacy and CSR communication. In particular, it contributes to the literature by (1) examining the global LGBTQ CSR discourse constructed by Fortune Global 500 companies (136,820 words) with semantic network analysis and structural topic modeling; (2) surveying non-profit organizations’ guidelines and comparing corporate values with them; and (3) exploring how stakeholder expectations and institutional factors influence CSR communication. Results indicate 6 corporate topics and 9 non-profit topics, which were explicated by referencing organizations’ original writing. It is further shown that stakeholder expectations and institutional factors not only affect whether or not corporations report LGBTQ efforts, but also affect what topics they highlight in CSR reports. Corporations in democratic countries with substantial stakeholder expectations emphasize areas that need high investment and exceed legal obligations.     

Identifying a credible spokesperson for corporate social responsibility initiatives: Findings from a cross-national study

The aim of this study is to fill gaps in the literature related to perceptions of spokesperson credibility in a cross-cultural corporate social responsibility (CSR) context. After collecting data in two countries (Chile & U.S.) using two common forms of CSR disclosures (email/video), findings offer numerous insights for both theory and practice. Recent global trade literature found that employees are the best spokesperson for corporate communication messages (Beiser, 2017). Findings from the current study indicate that these perceptions are sensitive to cultural factors in a CSR context. Further, while scholars widely accept the need for transparent communication about CSR (Chaudhri & Wang, 2007), trade research indicates that organizational transparency falls short of consumer expectations (Edelman, 2016). Our research indicates that different dimensions of transparency (integrity, respect, openness) may be driving perceptions of spokesperson credibility and thus help to explain the variance in performance and perception.     

Balancing citizenship and interculturalism: a comparison of two European contexts of inclusion

The premise of this article is that unbalanced versions of inclusion politics are usually at work in European contexts. Some inclusion patterns may be more relevant for certain aspects or levels of the education system or various models may be applied to specific ethnic groups. A necessary balancing approach is discussed in this article, drawing on examples from Italy and Romania. In this article, I will engage with the profile of the inclusion politics of education in two European contexts, at different levels and regarding various arenas: nationally relevant policy documents issued by the Ministries of Education in both countries, consolidated configurations of school practices and specific provisions, the profile of the inclusion message as presented in some school textbooks and teachers’ guides. I will argue that at national policy level, both countries are difference recognition oriented, although for different rationales and following different patterns. At a lower level, a plurality of unbalanced and differently focused versions of inclusion politics inside national contexts, frequently as one-dimensional provisions, may be noticed. Yet, a more ‘balanced’ policy may still not be sufficient in itself. It may be, in fact, a matter of specific solutions as correcting the status quo in particular contexts and of multidimensional as substantial multicultural education to be taken on seriously in practice.     

Scarce as hen's teeth: Women CEOs in large nonprofit organizations

This study examines an underlying mechanism behind the gender gap in nonprofit executive leadership, focusing on the link between the representation of women on governing boards and the hiring of female CEOs. The analysis of 340 human services organizations with gross receipts greater than $10 million in GuideStar's database reveals that organizations where women make up between one third and half of the board are more likely to have a female CEO compared to organizations where women account for less than one third or a majority of the board. The findings suggest that nonprofit organizations are more likely to hire a female CEO when women constitute a “substantial minority” of the governing board.     

On the definition of public relations: a European view

The article confronts a U.S.-based definition of public relations as relationship management with a European view that besides a relational, argues also for a reflective paradigm that is concerned with publics and the public sphere; not only with relational (which can in principle be private), but also with public consequences of organizational behavior. The article is based on a three year research project on the European Public Relations Body of Knowledge and it reflects on the consequence of that project for definitional activities in the US practitioner and academic communities.     

Alien aquatic plants in wetlands of a large European city (Geneva,Switzerland): from diagnosis to risk assessment

Urban Ecosystems - Wetlands often form an important component in the urban matrix, where they are largely disseminated. Despite the abundance of these urban waterbodies, little is known about the...     

International migration from the Dominican Republic: findings from a national survey

Results of a survey which sought to provide a profile of international Dominican migrants indicate that international migration from the Dominican Republic is primarily a middle class urban phenomenon, with rural unemployment representing only a small segment of the migration flow. The strongest reasons for emigrating were economic, and most migrants tended to leave the Dominican Republic at the peak of their productivity. The profile of the migrant which emerged from the survey does not fit the stereotype of an illiterate, unskilled, and unemployable individual who decides to emigrate to receive welfare. Results also show that about 40% of migrants had returned at the time of the survey, and suggest that the poorer the migrant, the less likely it is he/she will return. Most persons migrating in order to study tend to return after their studies are over, and a large number of migrants have trouble adjusting to a foreign society. Finally, international net migration does not seem to be increasing; in fact the findings suggest that net migration declined considerably in the 1970s, after reaching a peak in the 1960s.     

Negative public attitudes towards gambling: findings from the 2007 British Gambling Prevalence Survey using a new attitude scale

A new 14-item scale of general attitudes towards gambling (the Attitudes Towards Gambling Scale: ATGS) was developed for use in the 2007 British Gambling Prevalence Survey. The development of the scale is described. Based on the responses of a representative sample of 8880 people of 16 years of age or more, evidence is presented of good internal reliability and statistically significant associations with a range of socio-demographic, own and family gambling and lifestyle variables. Overall, and in all sub-groups except the heaviest gamblers, attitudes were found to be negative: more people believed that gambling is foolish and dangerous, and of greater harm than benefit to families, communities and society as a whole, than the reverse. The majority, however, were against prohibition of gambling. Public opinion appears to be out of line with the view of gambling in Britain that lay behind the 2005 Gambling Act. It will be of interest to see whether attitudes change in the forthcoming years. The ATGS is a suitable measure for use in future surveys in the UK and in other English speaking countries.