Government communication about potential policies: Public relations,propaganda or both?

In this article, we discuss some of the arguments for and against government communication about potential public policies. This form of government communication is controversial, as it can be perceived as tax-financed propaganda for the politician or political party that is in power. Our basic argument here, however, is that an administration can communicate about potential policies in an ethical manner that also strengthens the democratic relationship between politicians and citizens by opening up the policy formulation process.     

Gemeinsam lernen auf Facebook & Co.?

The Internet allows to communicate and to collaborate in various ways. Students use the net for communication and as an exchange tool for their leisure time as well as for study related issues. An open question is, however, what exactly influences the use of the Internet for course related online exchange—person factors or social aspects like trust or affiliation towards an online network. To examine young peoples’ study related usage of the Internet we conducted a web-based survey (N = 165) asking for their general online exchange behavior. Results suggest that social aspects, personality and general Internet skills determine to what extent social media are used for learning exchange. Active participation in this exchange is predicted by gender and social aspects. Hence, we conclude that for information sharing, in the context of university learning, social aspects are of particular relevance.     

Diffusion of traditional and new media tactics in crisis communication

The Internet is emerging as an important tool for organizations to communicate with journalists and publics. This article reports the results of a five point-in-time study of organizational use of the Internet in crisis communication. Through the lens of Rogers’ [Rogers, E. (1962/1995). Diffusion of innovations. New York: Free Press] diffusion of innovations research, the data suggest that about half of the organizations experiencing a national crisis are integrating the Internet into their response. To illustrate this diffusion, the article provides exemplars of innovative Internet response during crisis.     

24 Hours in a Day: A Listening Update to the Time Studies

Time is an important communication variable that has been impacted by new technology and changed the way people communicate. This study of communication time use by college students provides an update to earlier studies by factoring in computer and telephone use—media that have forced a multitasking approach to communication. Undergraduate students (N = 680) at a large Eastern university reported that they spend most of their time (48%) communicating with their friends, followed by time in school, at work, and with families. Students spend 24% of their time listening, 20% speaking, 13% using the Internet, 9% writing, and 8% reading.     

Dutch Adolescents’ Motives,Perceptions, and Reflections Toward Sex-Related Internet Use: Results of a Web-Based Focus-Group Study

The Internet offers adolescents unique opportunities to actively shape their own sexual media environment. The aim of this study was to gain in-depth insight into Dutch adolescents’ motives, perceptions, and reflections toward Internet use for (a) finding information or advice related to romance and sexuality; (b) searching for and viewing pornographic or erotic material; and (c) romantic and sexual communication (i.e., cybersex/sexting). Data were collected through 12 Web-based focus groups (36 adolescents aged 16 to 19 years, 72.2% girls) and analyzed through three stages of open, axial, and selective coding. The themes that emerged from the focus-group discussions suggest that sex-related Internet use is a complex and ambivalent experience for adolescents. Sex-related Internet use seems an increasingly normalized and common phenomenon. Participants perceived the Internet as a useful source of sexual information, stimulation, inspiration, and communication. Yet they discussed a range of negative consequences and risks related to sex-related online behaviors, particularly concerning pornography’s potential to create unrealistic expectations about sex and sexual attractiveness. Participants generally believed they had the necessary skills to navigate through the online sexual landscape in a responsible way, although they believed other young people could be influenced inadvertently and adversely by sex-related online content.     

Communication of the Decision to Divorce: A Retrospective Qualitative Study

Parents' ability to effectively communicate the decision to divorce can assist children in positively adjusting to this major life change. Using written responses to open-ended questions, this study investigated how 30 adult children of divorced parents recalled and evaluated the nature of their parents' communication of the divorce decision. A thematic analysis of the participants' responses identified salient themes that might assist divorcing parents in communicating the decision to their children. These themes included breaking the news together, avoiding negative talk about the other spouse, taking responsibility for the decision to divorce, leaving out details in the explanation, and inviting questions.     

The Use of Online Social Support by Foster Families

ABSTRACT

The extent to which foster families utilize social support on the Internet is examined in a sample of 34 foster families in a digital divide intervention program and a comparison sample of 30 foster families who were not part of the program. In spite of increased Internet access, the frequency of using online social support is low. A minority of parents and children increased their use of the Internet to give and receive help, communicate with other foster families and e-mail with their foster care worker. More than half of foster youth have used the Internet to stay in touch with friends and relatives and have “made a new friend” over the Internet. Implications for child welfare practice and for further research are discussed.     

Making the Net Work for Intercultural Education

This article examines the use of the Internet in education, and how its use can revolutionise the way children learn, the way they communicate their ideas and the role of the teacher in the classroom. The Internet has some of the greatest potential in the field of education and particularly intercultural education—due to the nature of the medium, cultural, national, gender, racial and national barriers between students can be reduced and communication with any part of the world is immediate, frequent and informal.

There are many challenges for educators using this new medium in the classroom—there is a great lack of training in IT, the schools themselves need to be connected and there must be a fundamental change in the philosophy of teaching. In addition, there is a grave need for on‐line educational content. This article examines three educational websites for young people and presents an example of a group exercise for student publishing.     

Communicating Global Activism

Many observers doubt the capacity of digital media to change the political game. The rise of a transnational activism that is aimed beyond states and directly at corporations, trade and development regimes offers a fruitful area for understanding how communication practices can help create a new politics. The Internet is implicated in the new global activism far beyond merely reducing the costs of communication, or transcending the geographical and temporal barriers associated with other communication media. Various uses of the Internet and digital media facilitate the loosely structured networks, the weak identity ties, and the patterns of issue and demonstration organizing that define a new global protest politics. Analysis of various cases shows how digital network configurations can facilitate: permanent campaigns; the growth of broad networks despite relatively weak social identity and ideology ties; transformation of individual member organizations and whole networks; and the capacity to communicate messages from desktops to television screens. The same qualities that make these communication-based politics durable also make them vulnerable to problems of control, decision-making and collective identity.     

An exploration of Iranian communication to multiple target audiences

State-controlled media use similar message techniques to target specific publics that counterparts in democratic societies use. We explore talking points (attributes) and themes (frames) through content analysis in state-produced propaganda directed at two different audiences. Domestic and internationally targeted propaganda (N = 1491) from Iran regarding the issue of regional security was reviewed. Results indicated Iran emphasized different attributes and frames based on audiences. Themes about enemy correlated, and relationships between officials and themes were explored.     

Opportunities and challenges of the digital lifespan: views of service providers and citizens in the UK

Information about UK citizens’ use of digital technologies is often expressed in statistics – x% lack Internet access; y% get online to engage in online banking, update social media sites, or participate in online auctions. There are many social implications to digital technology use, however – individuals may communicate online as a major way to stay in touch with friends and family, and as Internet access rises and government and public sector budgets shrink, online services become an increasingly attractive way for government and public sector service providers to communicate with citizens. This paper presents selected results of an exploratory study designed to investigate the digital personhood of UK citizens through interviews with participants at three life transitions: leaving secondary school, becoming a parent, and retiring from work. Digital personhood in this paper implies identity information online, and some interaction with others around that information. We then report on our presentation of a selection of these results to thirteen stakeholders who represented UK government departments, public sector organisations, and industry. We found that citizen and stakeholder concerns were quite different, especially at the new parent life transition, and that stakeholders tended to underestimate the willingness and ability of citizens to become involved online with the government and public sector, and overestimate citizens’ vulnerability online. Future research should investigate practical strategies for increasing communication between stakeholders and citizens, and also how to encourage stakeholders to work together to benefit their common clientele – the citizens.     

Communicating mixed messages about religion through internet memes

This article investigates the dominant messages Internet memes communicate about religion. Internet memes about religion are defined as, ‘memes circulated on the Internet whose images and texts focus on a variety of religious themes and/or religious traditions’ (Bellar et al., 2013). By drawing on meme genres identified by Shifman (2012) and analyzing techniques used to frame ideas concerning religion in memes, this study identifies common genres found amongst religious Internet meme and core frames used to present messages and assumptions about religion online. This article further draws attention to the importance of studying religion in digital contexts, as it highlights trends, recognized by scholars toward ‘Lived Religion’ within digital culture (Campbell, 2012). Lived Religion argues that contemporary media and digital culture provide important resources for presenting popular beliefs about religion. This study also suggests that studying Internet memes about religion provides a useful lens for understanding popular conceptions about religion within mainstream culture.     

Social networks and Internet connectivity effects

This paper explores the impact of communication media and the Internet on connectivity between people. Results from a series of social network studies of media use are used as background for exploration of these impacts. These studies explored the use of all available media among members of an academic research group and among distance learners. Asking about media use as well as about the strength of the tie between communicating pairs revealed that those more strongly tied used more media to communicate than weak ties, and that media use within groups conformed to a unidimensional scale, showing a configuration of different tiers of media use supporting social networks of different ties strengths. These results lead to a number of implications regarding media and Internet connectivity, including: how media use can be added to characteristics of social network ties; how introducing a medium can create latent tie connectivity among group members that provides the technical means for activating weak ties, and also how a change in a medium can disrupt existing weak tie networks; how the tiers of media use also suggest that certain media support different kinds of information flow; and the importance of organization-level decisions about what media to provide and promote. The paper concludes with a discussion of implications for Internet effects.     

Technology and Family Violence in the Context of Post‐Separated Parenting

Whilst the advent of new and increasingly accessible communication technologies undoubtedly provides new, positive, and effective ways for individuals to communicate and connect with their communities, it simultaneously provides additional means and forums for perpetrators to abuse and harass their victims. Furthermore, such technologies enable perpetrators of family violence to overcome geographical boundaries and continue their abuse post‐separation, particularly where there are children of the relationship. This paper reviews and classifies the existing literature on technology‐facilitated abuse, identifying predominant themes in relation to context and focus, as well as the gaps. New forms of criminality as well as new ways to perpetrate existing forms of criminality are described.     

Do Actions Speak Louder Than Words? Adolescent Interpretations of Parental Substance Use

Parents are powerful socialization agents for children and as children reach adolescence parental role models, among other sources of influence, become particularly salient in adolescents’ decision-making regarding initiation of substance use. Open parent-adolescent communication about substances is associated with less substance use by adolescents; however, it is unclear how youth interpret antidrug use messages from their parents, especially if the parents engage in legal and/or illicit substance use themselves. Framed by social learning theory and social constructionism, this study analyzed in-depth interviews with 108 adolescents about personal experiences with substance use, family communication about substance use, and adolescent interpretations of parental use. Emergent themes in the data include: positive parental influence, parental contradictions, and negative outcomes of use. Prevalence of parental use—regardless of legality, rarity of explicit communication about parental use, and various interpretations of parental use are discussed.     

Holding the line online: exploring wired relationships for people with disabilities

Clearly, the Internet represents a huge new step in interpersonal communications. It offers people with disabilities the possibility of confronting the issues of time, space, communication and the body, but what happens when people with disabilities engage with the computer? Do they use the Internet to develop friendships and intimate relationships? Does online communication enhance self‐identity and social being? Do people use the Internet to transcend the vagaries of their frail and vulnerable bodies? Or are they simply ‘holding the line’ online, using the Internet as they would use a letter or a telephone? Is the Internet a chimera, a failed promise, for people with disabilities?     

Social Workers' Use of the Internet and E-Mail to Help Clients in Virginia

A survey of a random sample of licensed social workers in Virginia showed 98.8% had Internet access in either their home or workplace. A comparison of this study with a study conducted in the early 2000s indicated more than 20% difference regarding e-mail communication with clients and Internet use for work-related research. Social workers who actually used the Internet and e-mail tended to expect a future increase in their use, in contrast with nonusers. Stepwise multiple logistic regression analyses found age and type of agency (private/for-profit) as factors negatively related to having Internet access in the workplace, age, and the reason “E-mail is not secure enough” as factors negatively related in the future e-mail communication with clients among current nonusers.     

Fostering democracy through social media: Evaluating diametrically opposed nonprofit advocacy organizations’ use of Facebook,Twitter, and YouTube

Nonprofit organizations contribute to a democratic society by allowing those with diverse opinions to assemble and voice these ideas. Social media has provided an extensive new marketplace in which such organizations can give voice to their ideas. Thus the purpose of this study was to explore and assess the use of social media (Facebook, Twitter, and YouTube) for advocacy by nonprofit organizations with diametrically opposed points-of-view on two social issues, the pro-gun/gun control issue and the pro-choice/pro-life issue. Results of this study indicate that nonprofit advocacy organizations are using social media to ethically persuade people to their point of view, for the most part through use of one-way communication. Moreover, organizations are using the various social media for different purposes, providing thanks and recognition on Twitter, and soliciting feedback and other two-way communication with stakeholders on Facebook. Use of authority figures to communicate messages is generally reserved for YouTube.     

Engaging stakeholders through Twitter: How nonprofit organizations are getting more out of 140 characters or less

While it may seem difficult to communicate in a meaningful manner with 140 characters or less, Twitter users have found creative ways to get the most out of each Tweet by using different communication tools. This paper looks into how 73 nonprofit organizations use Twitter to engage stakeholders not only through their tweets, but also through other various communication methods. Specifically it looks into the organizations utilization of tweet frequency, following behavior, hyperlinks, hashtags, public messages, retweets, and multimedia files. After analyzing 4655 tweets, the study found that the nation's largest nonprofits are not using Twitter to maximize stakeholder involvement. Instead, they continue to use social media as a one-way communication channel as less than 20% of their total tweets demonstrate conversations and roughly 16% demonstrate indirect connections to specific users.