Dimensions of disclosures: Corporate social responsibility (CSR) reporting by media companies

In this study, we examined the corporate social responsibility (CSR) initiatives and disclosures of major media companies in the United States. We conducted content analysis to analyze five dimensions of CSR disclosure: environment, community relations, diversity, employee relations and human rights, as well as their media CSR activities. Our findings showed that nine of the ten companies have engaged in different types of CSR activities. These companies’ CSR initiatives differ by the types of the company, and the size of the company also has influence on the reporting of CSR initiatives.     

Corporate social responsibility communication of Chinese and global corporations in China

This paper explored how leading Chinese and global companies operating in China communicate their corporate social responsibility (CSR) principles and practices to the Chinese stakeholders through a content analysis of these companies’ corporate websites. It was found that companies usually take one of the following three major approaches in their CSR communication: CSR as ad hoc public philanthropy, CSR as strategic philanthropy, and CSR as ethical business practices. Furthermore, this paper examined the effects of country of origin and industry on companies’ CSR communication and found that whether companies are targeting at businesses or consumers has a bigger impact on their CSR communication than whether they are Chinese or global. Finally, despite a tendency towards convergence, Chinese and global companies still present their CSR principles and practices differently because of their different relations with major Chinese and global stakeholders.     

Responsibilisation,social work and inclusive social security in Finland

ABSTRACT

In this article responsibilisation in social work is studied by analysing two Finnish state-level policy documents (called final report and research report) which concern a current activation initiative called inclusive social security (ISS). It is asked how social workers and clients are constructed as responsible subjects in these documents. Responsibilisation refers to the advanced liberal mode of governmentality, which aims to strengthen citizens’ abilities to self-governance through various techniques that include the intertwined elements of surveillance and empowerment. It is demonstrated that the policy documents construct the social workers’ and the clients’ responsibilities partly in different ways. The final report leads activation to be based on shared responsibility and social work to be more community-based, whereas the research report strengthens more individual-based responsibility of clients and social workers. For the clients, the interpretation of ISS based on shared responsibility would probably be less stigmatising and paternalistic than the one based on individual responsibilities, i.e. approaching long-term unemployed citizens as being personally ‘at risk’ and thus a justified target group of individualised techniques for activation. For social workers and clients, future activation appears to be a wide mix of different techniques, moral expectations and possible ways of being a responsible subject.     

Imagining new feminist futures: How feminist social movements contest the neoliberalization of feminism in an increasingly corporate‐dominated world

Increasingly it is argued that feminism has been co‐opted by neoliberal agendas: becoming more individualistic and losing touch with its wider social change objectives. The neoliberalization of feminism is driven in part by increased corporate power, including the growing role of corporations in governance arenas, and corporate social responsibility agendas. However, we turn to social movement theory to elucidate strategies that social movements, including feminist social movements, are adopting in such spaces. In so doing, we find that feminist activists are engaging with new political opportunities, mobilizing structures and strategic framing processes that emerge in the context of increasingly neoliberal and privatized governance systems. We suggest that despite the significant challenges to their agendas, far from being co‐opted by neoliberalism, feminist social movements remain robust, existing alongside and developing new strategies to contest the neoliberalization of feminism in a variety of innovative ways.     

The role of public relations in corporate social responsibility programs in the Colombian electricity sector

This study investigates the role of public relations in managing social responsibility in a group of Colombian electricity sector companies. According to the results, communication professionals who support social responsibility programs do not hold a unified concept of public relations. Furthermore, not all of them acknowledge the currently prevailing model, which regards the practice of public relations as seeking both harmony with its environment and mutual benefit with the public interest.     

Rediscovering the social question

Neoliberal policies not only privatise formerly public services but also focus one-sidedly on discourses of individual autonomy and responsibility. This makes it difficult to raise ‘the social question’ (the question what constitutes social bonds) publicly since market principles are presented as allowing no alternatives. Social work owes its professional origins however to a shift from early capitalist individualism to policies recognising the need for social reconstruction and cohesion. It was mandated to reconcile the key principles of modernity, personal freedom and equality, although its methodology, often corresponding with social policy regimes, interpreted this mandate variably. Attempts in current social work to adjust to the cancellation of the social question through techniques of ‘activation’ and individualised care further the crisis of the project of modernity which manifests itself in a split between heightened public control measures and privatised concerns for ‘care’, thereby altering its core identity. Reflections on social work's historical position within varying political contexts help to promote a renewed critical examination of the profession's political role and highlight the need to turn interventions at the personal level into occasions that affirm social citizenship, ensure rights and promote social equality.     

Corporate responsibility in U.S. corporate websites: A pilot study

Corporate social responsibility (CSR) has become an essential component in the management of companies around the globe. Any key strategy used for CSR administration must reflect strong and effective communication channels to show CSR efforts. This study analyzes how the top 50 American profitable corporations from the Fortune 500 of 2009 communicate their CSR initiatives to different stakeholders through their corporate websites. To do this, an evaluation framework has been designed to examine features presented in CSR corporate websites.     

Walk the line: Active Moms define corporate social responsibility

While many have suggested that corporate social responsibility is in part a response to stakeholders, little research has been done that gives primacy to the targeted publics’ voice, interpretations, and responses to corporate social responsibility. This research examines the meaning and attributes that Active Moms, an often targeted stakeholder group, assign to corporate social responsibility. In nine focus groups (N = 72), participants suggested that authentic CSR (a) is a combination of socially responsible business practices and campaigns to engage issues which impact their lives, (b) must be marked by longevity and consistency, (c) makes the most sense when linked to core business practices, (d) is distinct from philanthropy, and (e) is evaluated using a blend of rationality and emotionality.     

Corporate social responsibility engagement and communication by Chinese companies

Premised upon the centrality of relationship management in corporate social responsibility (CSR) and public relations functions, and the growing momentum toward CSR in China, this study reports survey results of corporate communication/public relations executives in Chinese companies on aspects of CSR accountability and transparency. Responses to four key topical areas – drivers for CSR engagement, areas of practice, importance of CSR communication, and preferred channels for communication – suggest a strong concern for corporate image and culture in pursuing CSR, an overwhelming emphasis on disaster relief despite the recognition of a much broader array of societal priorities, and the Chinese companies’ current reliance on in-house and Internet media for CSR communication.     

Sea change: Santa Barbara and the eruption of corporate social responsibility

Corporate social responsibility (CSR) programs have proliferated among the world's largest corporations. While the lion's share of scholarly attention has been devoted to the competitive advantage of CSR as a branding strategy, very little notice has been taken of CSR's history, particularly the emergence of CSR programs during the politically turbulent l960s and l970s. The paucity of historical attention has led to several distortions, including the failure to recognize CSR's origins as a survivalist reaction to crisis, and the resulting overemphasis of CSR as an unambiguously ethical model of managerial proactive effectiveness. Based on an examination of newspaper records of a politically crystallizing oil spill in the waters off the coast of Santa Barbara, California, and an analysis of CSR's market penetration and rhetoric, this paper offers an alternative framework for reexamining corporate social responsibility.     

Corporate social responsibility attribute rankings

This research presents the findings of a rank order evaluation of corporate social responsibility attributes by a target public (N = 72) of a contemporary corporate social responsibility campaign. The results indicate that publics value corporate honesty above other corporate social responsibility behaviors.     

Research-based service-learning: outcomes of a social policy course

Previous research has found service-learning in undergraduate social policy courses to increase students’ knowledge, skills, values, and competence. The present study utilized a sample of 60 graduate-level social work students who participated in a research-based service-learning (RBSL) project that involved collecting and analyzing data about the extent of payday loan use among bankruptcy filers and reporting results to community partners. Quantitative findings revealed significant increases in students’ personal social responsibility. Qualitative findings shed light on growth in personal social responsibility, civic awareness, policy advocacy, and personal values. Suggestions for future studies using RBSL pedagogy to teach social policy are discussed.     

Equity for government school students: Reclaiming social work services in New South Wales

In Australia, school education is largely a state government responsibility, hence there are varying responses across Australia to the welfare needs of school students. The present study explores the basis for the provision of social work services within schools, particularly the special needs of rural schools, and suggests that NSW school students are disadvantaged by not having access to social work services that might help them overcome some of the educational barriers that they face. The nature of educational barriers is examined and literature on the role of school social workers is reviewed. The authors find that the social justice rhetoric of State and Commonwealth educational agencies is incongruent with NSW school practice.     

Data craft: a theory/methods package for critical internet studies

ABSTRACT

Disinformation campaigns continue to thrive online, despite social media companies’ efforts at identifying and culling manipulation on their platforms. Framing these manipulation tactics as ‘coordinated inauthentic behavior,’ major platforms have banned culprits and deleted the evidence of their actions from social activity streams, making independent assessment and auditing impossible. While researchers, journalists, and civil society groups use multiple methods for discovering and tracking disinformation, platforms began to publish highly curated data archives of disinformation in 2016. When platform companies reframe manipulation campaigns, however, they downplay the importance of their products in spreading disinformation. We propose to treat social media metadata as a boundary object that supports research across platforms and use metadata as an entry point for investigating manipulation campaigns.

We illustrate how platform companies’ responses to disinformation campaigns are at odds with the interests of researchers, civil society, policy-makers, and journalists, limiting the capacity to audit the role that platforms play in political discourse. To show how platforms’ data archives of ‘coordinated inauthentic behavior’ prevent researchers from examining the contexts of manipulation, we present two case studies of disinformation campaigns related to the Black Lives Matter Movement. We demonstrate how data craft – the exploitation of metrics, metadata, and recommendation engines – played a prominent role attracting audiences to these disinformation campaigns. Additionally, we offer some investigative techniques for researchers to employ data craft in their own research of the disinformation. We conclude by proposing new avenues for research for the field of Critical Internet Studies.     

Enhancing the social capital in industrial workplaces: Developing workplace interventions using intervention mapping

Social capital in the workplace has been found to be associated with employee wellbeing and work engagement. Yet, evidence of effects of interventions to enhance the social capital are lacking. The intervention mapping method has been described as a useful tool for developing workplace interventions but it is very resource consuming. We aimed to develop an adapted version of the intervention mapping method which is more practically feasible to apply. To get insight into strengths and weaknesses of the adapted method, we applied it and conducted interviews with staff at six companies. The interviews revealed that the action plans developed using the adapted intervention mapping method were generally perceived as relevant and that the action plans had a positive effect on the social capital. However, the implementation of the action plans had been a challenge. In conclusion, the adapted intervention mapping method appears to be suitable for developing interventions to enhance the social capital in the workplace. However, more attention to the implementation of the action plans needs to be incorporated into the method. Suggestions to enhance the implementation included the involvement of the management in the implementation and monitoring of the implementation of the action plans as well as integrating the action plans into existing procedures in the workplace.     

America's most admired companies: A descriptive analysis of CEO corporate social responsibility statements

This study analyzes the CEO corporate social responsibility statements (N = 50) of Fortune magazine's America's Most Admired Companies. The results find that CEOs describe corporate social responsibility primarily in performance and shareholder driven language. The implications of the findings are discussed and compared to previous research in the communication and business disciplines.     

Modelling free social spaces and the diffusion of social mobilization

Free social spaces have long been emphasized in the social movement literature. Under names such as safe spaces, social havens, and counterpublics, they have been characterized as protective shelters against prevailing hegemonic ideologies and as hubs for the diffusion of ideas and ideologies. However, the vast literature on these spaces has predominantly focused on internal dynamics and processes, thus neglecting how they relate to the diffusion of collective mobilization. Inspired by formal modeling in collective action research, we develop a network model to investigate how the structural properties of free social spaces impact the diffusion of collective mobilization. Our results show that the assumption of clustering is enough for structural effects to emerge, and that clustering furthermore interacts synergistically with political deviance. This indicates that it is not only internal dynamics that play a role in the relevance of free social spaces for collective action. Our approach also illustrates how formal modeling can deepen our understanding of diffusion processes in collective mobilizations through analysis of emergent structural effects.     

Social work and social control in the penitentiary system: an empirical study in northern Italy

In Italy there is a prison and probation system based on a rehabilitative model, which is connected with social policies and entrusts relevant tasks to the helping professions. Among these, social work is affected by changes in social policies, marked by the influence of neoliberal thought. Contemporary sociological studies highlight the transition from a model mainly focused on ensuring social welfare, to a model in which the dominant interest is to increase effective social control. In this transition there has been an impoverishment of social protection for the most vulnerable segments of the population. This article presents the results of a qualitative research study carried out in northern Italy, among professionals working in the penitentiary sector (mainly social workers). Research has focused on the representations of the respondents on specific issues, including: the relationship between the crisis of the welfare state and the penal-welfare system; the culture of control and the changes in the role of social workers. Results show, inter alia, that social workers reject punitive responses, especially those towards the most disadvantaged social groups. Moreover, in this crisis of the welfare state and the rehabilitative model, political ideals, felt by the entire professional community, seem to be lacking.     

The social shaping of digital research

The social shaping of technology (SST) has become a broad umbrella term to cover a variety of theoretical and methodological perspectives in the social sciences. It has also defined a set of funded projects in the UK focused on a particular technical initiative around e-social science – digital social research. It is increasingly understood that social science research and work on the SST, in particular, should be applied to the study of innovations in digital research and their implications for the sciences and humanities. This overview is designed to help introduce the diversity of perspectives that the social sciences can bring to bear, such as under the social shaping umbrella and explain why this set of perspectives is of value to policy and practice in this field. The continuing advance and diffusion of digital research make it ever more important to strengthen the role of the social sciences in this area of multi-disciplinary research, policy, and practice.     

Role of parents in the development of social competency among adolescents

ABSTRACT

Adolescence, the transition period between childhood and adulthood, is a period of great risks and possibilities. Teen years comprise a period of intense growth not only physically but also morally and intellectually. The adolescence has traditionally been portrayed as a state of internal civil war. In the period of revolutionary change, social competence refers to the social, emotional, and cognitive skills and behaviors that child need for successful social adaptation. So in this critical period of change, parents have to deal their child with proper guidance, love, and sympathy to enable his or her to tackle various problems of adolescence of his or her life. This may successfully bring about the welfare of the society and help the child to grow into the distinct individual. In this paper, an attempt is made to explore the connection between parental role and development of social competence among adolescents using effective tools covering various dimensions. A sample of 160 adolescent students of various schools of Ajmer district of India in the age group of 13 to 18 years was randomly selected covering male-female students, rural-urban students, and students of government and private schools. Tools developed for parental role scale and social competence scale were administered. Various statistical techniques were applied on the data collected. ANOVA test results show that three groups of parental role, e.g., higher parental role group, average parental role group, and lower parental role group, significantly differ in achieving social competence. Based on the findings, the paper presents educational implications.