Strategic and operational management of organizational resilience: Current state of research and future directions

This article uses both a systematic literature search and co-citation analysis to investigate the specific research domains of organizational resilience and its strategic and operational management to understand the current state of development and future research directions.The research stream on the organizational and operational management of resilience is distant from its infancy, but it can still be considered to be in a developing phase. We found evidence that the academic literature has reached a shared consensus on the definition of resilience, foundations, and characteristics and that in recent years, the main subfield of research has been supply chain resilience. Nevertheless, the literature is still far from reaching consensus on the implementation of resilience, i.e., how to reach operational resilience and how to create and maintain resilient processes. Finally, based on the results of in-depth co-citation and literature analysis, we found seven fruitful future research directions on strategic, organizational and operational resilience.     

我国高新技术企业规模与创新分布

利用 960家高新技术企业的调查结果 ,分析了我国高新技术企业规模与企业创新能力之间的关系 .企业规模以企业雇员数量作为分类 ,按照国际通用的分类标准分析了各个规模层次的企业创新费用、R&D费用、销售额及创新率的分布规律 .在将研究结果与国外学者的研究结果和一般工业企业的情况进行了比较之后发现 :(1 )高新技术企业 R&D强度随着企业规模的增大呈阶梯下降趋势 ;(2 )创新强度大体呈现“凸 U”型分布 ;(3)相当一部分小型高新技术企业的创新效率较低     

职业弹性的结构研究及测量工具开发

职业弹性是职业开发领域中一个较新的概念,其结构的研究和测量工具的开发是对该概念进行深入探索的基础。通过回顾国外职业弹性的概念、结构和测量,利用中国样本研究了其结构,并开发了有关测量工具。     

Resilience of Cyber Systems with Over‐ and Underregulation

Recent cyber attacks provide evidence of increased threats to our critical systems and infrastructure. A common reaction to a new threat is to harden the system by adding new rules and regulations. As federal and state governments request new procedures to follow, each of their organizations implements their own cyber defense strategies. This unintentionally increases time and effort that employees spend on training and policy implementation and decreases the time and latitude to perform critical job functions, thus raising overall levels of stress. People's performance under stress, coupled with an overabundance of information, results in even more vulnerabilities for adversaries to exploit. In this article, we embed a simple regulatory model that accounts for cybersecurity human factors and an organization's regulatory environment in a model of a corporate cyber network under attack. The resulting model demonstrates the effect of under‐ and overregulation on an organization's resilience with respect to insider threats. Currently, there is a tendency to use ad‐hoc approaches to account for human factors rather than to incorporate them into cyber resilience modeling. It is clear that using a systematic approach utilizing behavioral science, which already exists in cyber resilience assessment, would provide a more holistic view for decisionmakers.     

Inherent Costs and Interdependent Impacts of Infrastructure Network Resilience

Recent studies in system resilience have proposed metrics to understand the ability of systems to recover from a disruptive event, often offering a qualitative treatment of resilience. This work provides a quantitative treatment of resilience and focuses specifically on measuring resilience in infrastructure networks. Inherent cost metrics are introduced: loss of service cost and total network restoration cost. Further, “costs” of network resilience are often shared across multiple infrastructures and industries that rely upon those networks, particularly when such networks become inoperable in the face of disruptive events. As such, this work integrates the quantitative resilience approach with a model describing the regional, multi‐industry impacts of a disruptive event to measure the interdependent impacts of network resilience. The approaches discussed in this article are deployed in a case study of an inland waterway transportation network, the Mississippi River Navigation System.     

Work overload and intimidation: The moderating role of resilience

Work overload is a critical but understudied stressor at work, particularly for boundary-spanning positions. Recent studies have highlighted the need for more research on the identification of different predictors of the use of intimidation, a type of assertive impression management tactic. Relying on Lazarus's transactional theory, this study hypothesized and investigated a mediated moderation model that includes resilience, work overload, and its outcomes.This paper contributes to the organizational literature by examining the use of intimidation by salespeople as a reaction to stressful circumstances and the association between this tactic and salespeople's performance. The information provided by 248 employee–supervisor dyads confirmed the proposed model. Work overload has a positive association with intimidation, and the direct effect of work overload on intimidation depends on the level of an employee's resilience. Finally, the use of intimidation has a negative association with supervisor-rated performance.     

Stochastic Measures of Network Resilience: Applications to Waterway Commodity Flows

Given the ubiquitous nature of infrastructure networks in today's society, there is a global need to understand, quantify, and plan for the resilience of these networks to disruptions. This work defines network resilience along dimensions of reliability, vulnerability, survivability, and recoverability, and quantifies network resilience as a function of component and network performance. The treatment of vulnerability and recoverability as random variables leads to stochastic measures of resilience, including time to total system restoration, time to full system service resilience, and time to a specific α% resilience. Ultimately, a means to optimize network resilience strategies is discussed, primarily through an adaption of the Copeland Score for nonparametric stochastic ranking. The measures of resilience and optimization techniques are applied to inland waterway networks, an important mode in the larger multimodal transportation network upon which we rely for the flow of commodities. We provide a case study analyzing and planning for the resilience of commodity flows along the Mississippi River Navigation System to illustrate the usefulness of the proposed metrics.     

Validating Resilience and Vulnerability Indices in the Context of Natural Disasters

Due to persistent and serious threats from natural disasters around the globe, many have turned to resilience and vulnerability research to guide disaster preparation, recovery, and adaptation decisions. In response, scholars and practitioners have put forth a variety of disaster indices, based on quantifiable metrics, to gauge levels of resilience and vulnerability. However, few indices are empirically validated using observed disaster impacts and, as a result, it is often unclear which index should be preferred for each decision at hand. Thus, we compare and empirically validate five of the top U.S. disaster indices, including three resilience indices and two vulnerability indices. We use observed disaster losses, fatalities, and disaster declarations from the southeastern United States to empirically validate each index. We find that disaster indices, though thoughtfully substantiated by literature and theoretically persuasive, are not all created equal. While four of the five indices perform as predicted in explaining damages, only three explain fatalities and only two explain disaster declarations as expected by theory. These results highlight the need for disaster indices to clearly state index objectives and structure underlying metrics to support validation of the results based on these goals. Further, policymakers should use index results carefully when developing regional policy or investing in resilience and vulnerability improvement projects.     

A dynamic perspective on the resilience of firms: A systematic literature review and a framework for future research

This study aims to answer the following research question: how is the resilience of firms defined in the business and management field? In doing so, we answer recent calls for research about a more thorough conceptualisation of the resilience of firms and its definition. We conducted a systematic literature review of 66 selected papers published between 2000 and 2017. By means of inductive content analysis, we analyse the definitions of ‘resilience’ and elaborate a novel conceptual framework that introduces a dynamic perspective on the resilience of firms. The proposed framework overcomes existing definitional fragmentation and raises awareness of the temporal dimension in the conceptualisation of the resilience of firms. We contribute to extant business and management literature on the resilience of firms by proposing a model that articulates two main paths for explaining organisational resilience, i.e. absorptive resilience and adaptive resilience paths. We also identify a set of key capabilities needed to be successfully resilient at the different stages of the two paths.     

Inventory leanness and the financial performance of firms

This paper examines the financial consequences that inventory leanness has on firm performance. We conduct an econometric analysis using 4324 publicly traded US manufacturing companies for the period 1980–2008. Using an instrumental variable fixed effects estimator we find a nonlinear relationship between inventory leanness and financial performance. However, we note that the maximum point of this inverted U-shaped relationship often lies at the extreme end of the investigated sample – suggesting a decreasing return from leanness rather than an optimal level. We show that the strength of this relationship is highly dependent on both the industry and inventory component (raw materials, work in process and finished goods) studied. The main novelty and direct implication of our findings is that most firms still have much potential to increase profitability by becoming leaner and they are unlikely to cross a threshold where profitability decreases with increased leanness. We display how much the average firm could gain by becoming leaner and show how this sensitivity changes by inventory component and industry. Finally, we highlight several new econometric aspects that we believe must be addressed when empirically investigating the inventory-performance link.     

Dynamic Economic Resilience and Economic Recovery from Disasters: A Quantitative Assessment

This article analyzes the role of dynamic economic resilience in relation to recovery from disasters in general and illustrates its potential to reduce disaster losses in a case study of the Wenchuan earthquake of 2008. We first offer operational definitions of the concept linked to policies to promote increased levels and speed of investment in repair and reconstruction to implement this resilience. We then develop a dynamic computable general equilibrium (CGE) model that incorporates major features of investment and traces the time‐path of the economy as it recovers with and without dynamic economic resilience. The results indicate that resilience strategies could have significantly reduced GDP losses from the Wenchuan earthquake by 47.4% during 2008–2011 by accelerating the pace of recovery and could have further reduced losses slightly by shortening the recovery by one year. The results can be generalized to conclude that shortening the recovery period is not nearly as effective as increasing reconstruction investment levels and steepening the time‐path of recovery. This is an important distinction that should be made in the typically vague and singular reference to increasing the speed of recovery in many definitions of dynamic resilience.     

Passenger Rail Security,Planning, and Resilience: Application of Network,Plume, and Economic Simulation Models as Decision Support Tools

We built three simulation models that can assist rail transit planners and operators to evaluate high and low probability rail‐centered hazard events that could lead to serious consequences for rail‐centered networks and their surrounding regions. Our key objective is to provide these models to users who, through planning with these models, can prevent events or more effectively react to them. The first of the three models is an industrial systems simulation tool that closely replicates rail passenger traffic flows between New York Penn Station and Trenton, New Jersey. Second, we built and used a line source plume model to trace chemical plumes released by a slow‐moving freight train that could impact rail passengers, as well as people in surrounding areas. Third, we crafted an economic simulation model that estimates the regional economic consequences of a variety of rail‐related hazard events through the year 2020. Each model can work independently of the others. However, used together they help provide a coherent story about what could happen and set the stage for planning that should make rail‐centered transport systems more resistant and resilient to hazard events. We highlight the limitations and opportunities presented by using these models individually or in sequence.     

Toward Disaster‐Resilient Cities: Characterizing Resilience of Infrastructure Systems with Expert Judgments

Resilient infrastructure systems are essential for cities to withstand and rapidly recover from natural and human‐induced disasters, yet electric power, transportation, and other infrastructures are highly vulnerable and interdependent. New approaches for characterizing the resilience of sets of infrastructure systems are urgently needed, at community and regional scales. This article develops a practical approach for analysts to characterize a community's infrastructure vulnerability and resilience in disasters. It addresses key challenges of incomplete incentives, partial information, and few opportunities for learning. The approach is demonstrated for Metro Vancouver, Canada, in the context of earthquake and flood risk. The methodological approach is practical and focuses on potential disruptions to infrastructure services. In spirit, it resembles probability elicitation with multiple experts; however, it elicits disruption and recovery over time, rather than uncertainties regarding system function at a given point in time. It develops information on regional infrastructure risk and engages infrastructure organizations in the process. Information sharing, iteration, and learning among the participants provide the basis for more informed estimates of infrastructure system robustness and recovery that incorporate the potential for interdependent failures after an extreme event. Results demonstrate the vital importance of cross‐sectoral communication to develop shared understanding of regional infrastructure disruption in disasters. For Vancouver, specific results indicate that in a hypothetical M7.3 earthquake, virtually all infrastructures would suffer severe disruption of service in the immediate aftermath, with many experiencing moderate disruption two weeks afterward. Electric power, land transportation, and telecommunications are identified as core infrastructure sectors.     

The ecosystem blueprint: How firms shape the design of an ecosystem according to the surrounding conditions

Ecosystems are formed by organisations that jointly create a value proposition that a single firm could not create in isolation. To deliver this value proposition, the partners need a focal firm, the orchestrator, to be align them towards the joint value proposition. Thus, how orchestrators design the alignment structure of an ecosystem is at the very heart of the ecosystem concept – yet it has not been sufficiently addressed by extant research. This is all the more true for the question of how the design of an ecosystem is shaped depending on surrounding conditions. This paper applies a qualitative study with ten cases and, based on the attention-based view of the firm, contributes to research on ecosystems in several ways. First, it explains which ecosystem designs are beneficial under which conditions. Second, it elucidates the structure and activities within ecosystems and shows that start-ups can be just as good ecosystem orchestrators as incumbents. Third, it explains the circumstances under which single vs. multi orchestrator ecosystems occur. Fourth, it presents the conditions when incumbents or start-ups make better orchestrators. Finally, it is among the first studies to apply the attention-based view to business ecosystems, and shows that doing so yields intriguing insights into this emerging field of research.     

Effect of best management practices on the performance and productivity of small firms

Abstract

Recent research on productivity finds that best management practices are a crucial but neglected element in explaining firm productivity. This stream of research also focuses on why a large number of firms may not implement best management practices despite their apparent benefits. In this paper, we examine the adoption of best management practices in small leveraged buyout (LBO) firms. Our choice of small LBO is motivated by the fact that these firms undergo extensive restructuring and, therefore, there is an opportunity to study the adoption process of best management practices. The findings show that buyout companies introduce best management practices (operations, monitoring, targets and incentive-related practices) at different stages of their development, and more importantly, these practices evolve in response to changes in various firm-level characteristics. For example, companies emphasizing cost leadership tend to follow targets and monitoring related practices while firms following a differentiation strategy are more likely to implement incentives and operations related management practices. Buyout sponsors’ board representatives and new CEO also play a critical role in the adoption of these best management practices which are linked to superior firm performance, measured as growth in revenues, productivity and return on assets.     

Disaster Risk Management Policies and the Measurement of Resilience for Philippine Regions

How can a government prioritize disaster risk management policies across regions and types of interventions? Using an economic model to assess welfare risk and resilience to disasters, this article systematically tackles the questions: (1) How much asset and welfare risks does each region in the Philippines face from riverine flood disasters? (2) How resilient is each region to riverine flood disasters? (3) What are, per region, the possible interventions to strengthen resilience to riverine flood disasters and what will be their measured benefit? We study the regions of the Philippines to demonstrate the channels through which macroeconomic asset and output losses from disasters translate to consumption and welfare losses at the micro-economic level. Apart from the regional prioritizations, we identify a menu of policy options ranked according to their level of effectiveness in increasing resilience and reducing welfare risk from riverine floods. The ranking of priorities varies for different regions when their level of expected value at risk is different. This suggests that there are region-specific conditions and drivers that need to be integrated into considerations and policy decisions, so that these are effectively addressed.     

CEO satisfaction and intended strategic changes: The moderating role of performance cues

How do CEOs react to attainment discrepancies in their organizations' performance? Scholars have generally argued that (only) when performance falls below a certain aspiration level do CEOs intend to change the organization's strategy. However, empirical evidence on this issue is ambiguous and inconclusive. We address this puzzle directly by studying how CEOs' cognitive interpretations of performance (their satisfaction with the firm's performance) affect the magnitude of intended strategic changes, and we explore the moderating effect of the context (performance compared to the industry) on this relationship. Using a sample of medium-sized organizations, we find that CEOs' satisfaction with performance is negatively related to intended strategic changes, as expected, but only in contexts of poor performance compared to the industry. The negative relationship becomes less pronounced when performance compared to the industry reaches a certain threshold and even appears to reverse when the latter is extremely high. Moreover, exploratory post hoc analyses tentatively suggest the existence of two alternative intended change trajectories: contractive as a reaction to dissatisfaction and poor performance, and expansive as a response to satisfaction and high performance. These findings help to contextualize the effects of attainment discrepancies in light of conventional performance feedback theory and alternative theoretical perspectives.     

Economics of Disaster Risk,Social Vulnerability,and Mental Health Resilience

We investigate the relationship between exposure to Hurricanes Katrina and/or Rita and mental health resilience by vulnerability status, with particular focus on the mental health outcomes of single mothers versus the general public. We advance a measurable notion of mental health resilience to disaster events. We also calculate the economic costs of poor mental health days added by natural disaster exposure. Negative binomial analyses show that hurricane exposure increases the expected count of poor mental health days for all persons by 18.7% (95% confidence interval [CI], 7.44–31.14%), and by 71.88% (95% CI, 39.48–211.82%) for single females with children. Monthly time‐series show that single mothers have lower event resilience, experiencing higher added mental stress. Results also show that the count of poor mental health days is sensitive to hurricane intensity, increasing by a factor of 1.06 (95% CI, 1.02–1.10) for every billion (U.S.$) dollars of damage added for all exposed persons, and by a factor of 1.08 (95% CI, 1.03–1.14) for single mothers. We estimate that single mothers, as a group, suffered over $130 million in productivity loss from added postdisaster stress and disability. Results illustrate the measurability of mental health resilience as a two‐dimensional concept of resistance capacity and recovery time. Overall, we show that natural disasters regressively tax disadvantaged population strata.