The Numerate Social Worker

Abstract

In social work education, almost all efforts to teach quantitative analysis are relegated to statistics and research courses. This approach suggests that the only value of quantitative thinking is in formal research. Arguing to the contrary, this paper outlines some reasons why numeracy is essential to day-to-day social work practice. The mathematics preparation of social work students is reviewed and some attributes of the numerate practitioner are described. Some beginning steps are recommended to implement the proposed instructional strategy of integrating real-life quantitative modules in the curriculum.

Numerate: marked by the capacity for quantitative thought and expression (Webster's, 1985)     

The Effective Social Worker

Abstract

Client and worker interchange is at the core of the social work effort. The practitioner, in using the self as a tool, must manifest a fundamental grasp of the treatment configuration that is empirically based, relevant, and guided by a professional code of ethics. Successful therapeutic outcomes in psychosocial treatment depend on a number of variables, such as, client and worker characteristics, worker efficacy regarding the structure of treatment, length of therapy, behavior acquisition procedures, treatment technologies, and level of intervention. Behavioral therapy is a proven valuable interventive tool. A profile of the relevant skills along with a brief aggregation of empirical support provides the behavioral social worker with an understanding of the essential elements of the behavioral treatment structure in addition to empirically appropriate interventive methods.     

The Worker Safety Advisor

SUMMARY

A performance support system (PSS) improves workplace performance by providing on-demand access to the integrated information needed to complete the task or solve the problem at hand. To test the feasibility of a human services PSS, the authors developed the Worker Safety Advisor (WSA), which presents several computer screens on which workers specify the situation they face. The WSA then searches a knowledge base and presents relevant worker safety information in an easy-to-read format. This article describes the development of the WSA, Including its background, rationale, objectives, resources required, and lessons learned. The PSS concepts and experiences presented can help others develop similar applications.     

The Role of the School Social Worker

The aims of our education system are no longer only to impart knowledge on the “3 Rs”. The formal educative process in the school has been slowly broadened and includes not only academic pursuits, but plays a large part in the overall socialization of a child to become a functioning member of society. The school has taken on functions once the prerogative of the family (for example, use of leisure time, vocational guidance, sex and health education) and provides other cultural learning experiences. It has come to be expected of the school that it take responsibility for part of the child's emotional and social development as well as the formal educative aspects of a school's curriculum.¹     

Diversity Regimes in Worker Cooperatives: Workplace Inequality under Conditions of Worker Control

Two major shifts in contemporary work organizations—“employee participation” and “diversity management”—have typically been studied in isolation from one another. Building on theoretical work by Acker (2006a,b), we ask how the interaction of these two constructs has affected the pursuit of workplace democracy at two worker cooperatives in Northern California. Using qualitative methods, we find that distinct “diversity regimes” have emerged at these establishments, substantially affecting the configurations of inequality that evolved. We distinguish two types of diversity regimes—“utilitarian” and “communitarian”—which operate either to obscure the workings of inequality or to foster attention to their presence. Our results suggest that how sociodemographic differences are managed has material consequences for the development of egalitarian structures at work.     

Irmgard Wessel: The Making of a Clinical Social Worker

Irmgard Wessel is a unique woman whose quiet, hard-working way generates ideals that are inspirational. With little fanfare, Irm's work has had a major impact in the field of clinical social work and clinical social work education. As each of us is inspired and encouraged by the knowledge of such exceptional social work clinicians, the discipline, as a whole, is enhanced. This paper describes not only Irmgard Wessel's career, but also adds a biographical understanding of her development from childhood to clinician, educator, and activist. It is about the making of an extraordinary clinical social worker.     

Keeping Up: Web Design Skill and The Reinvented Worker

The flexible reinvented worker figures prominently in accounts of informationage work (Touraine 1971; Bell 1976; Zuboff 1988; Block 1990; Aronowitz and DiFazio 1994; Castells 1996; Rifkin 1996; Sennett 1998). These accounts argue that new media workers, in particular, need to be flexible, to often readjust to new technology and to reskill constantly. While these arguments normally emphasize the role of changing work conditions, in this paper, I investigate the formation of skill in the new media industry. Specifically, I ask how employers in the late 1990s framed a particular new media skill, web design, and how this skillset dealt with upgrades and changes. Using classified job advertisements, trade publications, informant interviews, and fieldwork, I document the articulation of web design skill and its boundaries. My findings highlight how skill definition, rather than work conditions, affects new media work. I show that the web design skill-set: 1. emerged as a fluid, rather than narrow and technically defined, set of competencies; 2. thrived in a tension between art (design) and code (development); 3. utilized web technology itself to create professional institutions; and 4. required constant skill maintenance and upgrading, what I, echoing an informant, call 'keeping up'. I conclude by suggesting that the definition of what constitutes a skill is essential to one of the greatest challenges of new media work: the phenomenon of re-skilling.     

The Social Worker as Transdisciplinary Professional: A Reflective Account

The transdisciplinary key worker model requires early childhood intervention professionals to make radical adjustment in their respective scopes of knowledge and practice. Focused on the author’s brief experience in a key worker role, the article highlights challenges and contradictions that arise when health and welfare professionals are expected not only to exchange knowledge, skills, and expertise, but also to perform each other’s work. Two contextual, reflective accounts of the reasons why social workers should be cautious in task transfers in transdisciplinary teams are given. The article renews support for social workers playing professionally appropriate roles in early childhood intervention teams in ways that can protect best service delivery to children with disability and their families.     

Computer Diffusion and Worker Empowerment

Abstract

Much anecdotal material describes various human impacts of computer adoption within the social work profession, however, there is scant research which confirms or challenges these assumptions. This article describes a study which investigates the diffusion of computers into the social work profession in terms of empowerment as an individual outcome for workers. A questionnaire returned by 520 social workers provided data on organizational computer diffusion, organizational centralization, and the Social Worker Empowerment Scale. Workers in organizations where computer diffusion was more advanced, and those in more decentralized decisionmaking environments were found to be more empowered.     

Worker authenticity in group work

The article focuses on the issue of worker authenticity in working with groups. It is suggested that authenticity is an important ingredient in the helping relationship and that the social worker needs to encounter the members as a human being who is willing to reveal himself rather than as a professional, playing a role. While the importance of the worker being genuine is highlighted, attention is also given to those situations when it may be inappropriate for the worker to disclose personal thoughts and feelings. The author suggests specific guidelines based on timing, appropriateness, and motivation.     

The Early Professional Experience of a New Social Worker in China

Social work is emerging as a rapidly developing profession in mainland China, a unique context that affects how these new social workers view themselves, their professional identity, and their work. Few studies explore the lived experiences of these new social workers as they enter agencies and begin working with clients while interacting with larger systems that influence clients and social workers alike. This case study highlights the experience of one of the first professionally educated social workers in Shanghai and describes the challenges and achievements of her first 5 years of professional practice. This case highlights the professional experiences and feelings of many social workers in China. We give recommendations for social work education and training.     

The Family,The Statutory Worker and the Therapist Working Together for Change

Myths have developed for some therapists and statutory workers that have prevented or interfered with their forming a satisfactory working relationship. In such a climate, families tend to remain confused and disempowered and become more dependent on the authority of the legal and statutory system. This paper describes work with one particular family and a local Community Services, Victoria social worker, where these issues were addressed in a way that allowed the workers to be clear about their roles and enabled the parents to resume their responsibility for parenting. The emphasis in this article is on practice issues.     

The Role of a Clinical Social Worker in a Changing Society

This paper reviews the anomaly that seems currently to exist within the profession of social work — on the one hand a denigration of the value and utility of individualized services, and on the other, the increased anonymity of life in today's technological society. It is suggested that the need for individualized services will continue to exist regardless of institutional change and that clinical social work will remain an essential and specialized part of the social work profession. It is postulated that if the clinicians look elsewhere for education and recognition this will be a loss for social work.     

The Contractor in the House-Building Industry: Worker or Businessman?*

Sil'on tient compte de leur occupation et de leur position sociable, les entrepreneurs en construction not un statut qui les place entre les ouvriers et les hommes d'affaires. L'organisation de l'industrie du bâtiment est en grande partie responsable de cet état de choses. L'image que l'entrepreneur se crée de sa position constitue aussi un facteur important. Issus en général des classes laborieuses, les entrepreneurs ont tendance áévaluer leurs activités á partir de la perspective propre á l'ouvrier. Cest surtout dans la mesure où il réussit á se libérer de ce point de vue, qu'un entrepreneur réussira á s'accommoder des contingences du monde des affaires.     

Foreign Policy and the Domestic Worker

In 2009, following numerous high profile abuse cases, the Indonesian government placed a moratorium on its citizens taking up employment in Malaysia as domestic workers. From the perspective of feminist International Relations, the emergence of migrant domestic work as a foreign policy concern between these two states is significant – exposing a relationship between foreign policy and the webs of transnationalized social relations of reproduction that underpin the development prospects of middle to low income states. In this article I utilize the example of the Malaysia–Indonesia dispute in order to develop some tentative suggestions concerning the possibility of integrating an analysis of transnational social relations of reproduction into foreign policy analyses. The article initially overviews how the dispute is widely understood in relation to Indonesia's turn to a more democratic foreign policy. The inadequacy of such a reading is explored further. The article suggests that the above-mentioned dispute should rather be understood in relation to the specific configurations of productive–reproductive relations that underpin migratory flows and the role of Indonesia and Malaysia as ‘regulatory’ states involved in the establishment of return-migration systems in which women migrants are viewed as economic commodities and policed via a range of state-sanctioned practices (including commitments to anti-trafficking).     

Tournaments as a Worker Discipline Device

This article explores the macroeconomic implications of tournaments as a worker discipline device in the vein of shirking models. It is shown that, if the full exploitation of tournaments is feasible, there will be no involuntary unemployment. Thus, as far as the elimination of involuntary unemployment is concerned, tournaments can serve as a perfect substitute for the so-called employment fee or bonding scheme. An immediate corollary of this finding is that the involuntary nature of unemployment must ultimately rely upon impediments that hinder the full exploitation of tournaments.     

Toward a Theory of Worker Participation

This paper proposes that the emergence of shop-floor worker participation projects in many of the largest corporations in the United States has major theoretical interest because it points to a shift in the structure of American management from Taylorist forms of organization toward "post-Taylorist" systems based on "relative worker autonomy" and limited democratic organization on the shop floor. The postulated shift toward "relative worker autonomy" is explored, first, in terms of the contradictions and failures of Taylorism-specifically its failure to integrate workers or bind them effectively, either psychologically or ideologically, to their jobs and firms. While the costs of worker dis-integration have led management to initiate post-Taylorist labor control systems, an analysis of participative experiments suggests that these new systems produce new contradictions engendering worker expectations and entitlements for democracy in the workplace. The analysis suggests the need for a reformulation of current theories of the capitalist labor process that can explain both the emergence of "integrative" labor systems based on participation and democratic legitimations and also the new forms of contestation they produce.