Measuring to Improve Versus Measuring to Prove: Understanding the Adoption of Social Performance Measurement Practices in Nascent Social Enterprises

Social enterprises are described as organizations with dual objectives—social and commercial. While the measurement of commercial performance is relatively straightforward and well understood, our understanding of the factors related to measuring social performance is more ambiguous. Is the adoption of social performance measurement (SPM) practices more related to external pressures, such as the need to demonstrate legitimacy to funders and peers, or is it more closely related to the growing rationalization within the social sector? We examine the relationship between external and internal factors and the adoption of SPM using a novel dataset of 1864 nascent social enterprises from around the world. Our findings suggest support for the argument that the adoption of SPM in social enterprise is related to the growing rationalization of the social sector, which challenges some of the past research on this topic, and provides a more nuanced perspective of SPM in social enterprise.     

Managing Organizational Social Capital through Value Configurations

Nonprofits are said to serve as places for the reproduction of social capital. However, little is known about how to manage social capital in a nonprofit. This article presents a theory‐based perspective on how to plan, execute, and measure social capital production in a nonprofit organization. By using the concept of value configurations as a method to analyze and describe the creation of organizational social capital, bonding and bridging social capital can be managed in alternative ways. In a value shop framework, the participants are more homogeneous, and growth is heavily based on referrals and reputation as well as the quality of the members. Organizations managed as value shops will foster bonding social capital. In contrast, a value network framework incorporates more likely heterogeneous, multilevel participants that add legitimacy to the network. Organizations in this framework will strengthen the evolution of bridging social capital.     

Russia's social upper class: from ostentation to culturedness

This article discusses examples of strategies employed by representatives of Russia's new social upper class to acquire social distinction. By the late 2000s many of the upper‐class Russians included in this study distanced themselves from the conspicuous ostentation ascribed to the brutish 1990s. Instead, they strove to gain legitimacy for their social position by no longer aggressively displaying their wealth, but instead elaborating more refined and individualized tastes and manners and reviving a more cultured image and self‐image. These changes found their expression in various modes of social distinction ranging from external signs, such as fashion and cars, to ostentation vicariously exercised through the people these upper‐class Russians surrounded themselves with. The article will trace these interviewees' strategies for distinction in the late 2000s by discussing tastes in lifestyle and consumption as well as adornment through sartorial signs and through vicarious ostentation, as exemplified by their choice of female company. Changing attitudes towards vehicles and modes of transport, with special regards to the Moscow Metro, will serve as a further illustration of modes of distinction. Crucial for this discussion is the role of the Russian/Soviet intelligentsia, both for vicarious status assertion and elite distinction anchored in the interviewees' social backgrounds.     

Building democratic public spheres? Transnational advocacy networks and the social forum process

What, if anything, can transnational advocacy networks (TANs) contribute to the democratization of public spheres outside Westphalian frameworks? On the one hand, TANs excel at turning international public campaigns into political influence – connecting people and power across borders. On the other hand, the increasingly policy‐orientated nature of TANs raises questions about their legitimacy in speaking on behalf of multiple publics. In this article, I suggest that a TAN's success in ensuring the political efficacy of public spheres, while at the same time undermining their normative legitimacy, reflects two sides of the same coin. This is a consequence of the recent internal professionalization of advocacy networks. Framing professionalization as a particular form of communicative distortion within TAN decision‐making, I suggest that networks should incorporate internal deliberative mechanisms, adapted from international social forums, to enhance the normative legitimacy of democratic public spheres.     

Updating the Critical Perspective on Corporate Social Responsibility

This paper argues that Corporate Social Responsibility (CSR) is a key element of the new neo‐liberalism as it searches for both legitimacy and new sources of innovation. Rather than simply being a fraud or a drain on resources as CSR is often portrayed, we argue that it is one of a suite of practices that corporations are deploying as they seek to shift the nature of social regulation away from collective to more individual solutions. While the criticism that CSR is corporate propaganda has purchase, we explore a deeper development. This development is one wherein as the old ways of capitalist regulation were surpassed in the 1970s and 1980s new social practices such as CSR, Human Resource Management, ethical marketing etc. were deployed as a way of engineering new forms of identity, new expectations of individuals and institutions and new sources of legitimacy and social value. Social criticism needs to take this development more seriously (than the propaganda view) since it frames CSR as a predatory facet of this new neo‐liberalist tendency.     

Social Enterprise in Higher Education: A Viable Venture?

Social enterprise is a burgeoning, although nebulously defined, strategy for linking market-based revenues with social good in nonprofit, for-profit, and public organizations. This article offers a unifying definition of social enterprise, tracks its development throughout traditional sectors, and takes a first step in extending the concepts of social enterprise to the higher education sector. We argue that administrators of university centers associated with schools of social work should employ social enterprise principles. Key benefits would be to gain revenue for the centers, break down disciplinary silos in the university, better link social work schools to the world outside academe, help train students in an emerging organizational model, and increase civic engagement in the university.     

Assessing international organizations’ support to social enterprise

This article takes stock of a sample of interventions and programmes across different countries and regions supported by international organizations to foster the development of social enterprise. The primary objective of the article is to generate a compilation of such interventions and draw some lessons about their potential contribution to the growth and sustainability of the sector. The results indicate that international organizations’ support to social enterprise has focused primarily on the provision of financial resources, notably loans and grants. While programmes remain largely unassessed, the few available rigorous evaluations show that social enterprise has the potential to be a cost‐effective mechanism to deliver basic social services to the poor. The article proposes a set of policy recommendations directed primarily to international organizations and the public administration to improve and enhance their support to the sector.     

Home and community-based care: recent accomplishments and new challenges

This article traces the development of home and community-based care to its current place in the worlds of health and social policy. An argument is developed to the effect that such services have by now gained both heightened policy legitimacy and organizational capacity. Building on these contentions, the article goes on to suggest that such services should continue to gain a more prominent place within long-term care policy, and that long-term care issue deserve a more central place within social insurance policy more generally. The article concludes by suggesting that demonstrations of policy efficacy such as those that are taking place in home and community services might help to at least modestly offset the frontal assault which is currently taking place across the range of American social policy.     

Inverting the boomerang: examining the legitimacy of North–South–North campaigns in transnational advocacy

The boomerang model is typically used to describe campaigns in which international NGOs respond to requests from local activists, often from marginalized populations, for assistance in addressing local needs. Such campaigns are perceived to represent local interests and have some accountability to local actors. However, while the local–international–local pattern is often accurate, it does not capture the full spectrum of campaign development. This article theorizes an international–local–international or ‘inverse’ boomerang, in which international NGOs facing an international policy blockage initiate a transnational campaign, recruiting local activists to assist in the international advocacy effort. The article demonstrates the theory's plausibility using several cases of Northern‐initiated advocacy. It then examines the implications of the model for campaign legitimacy. It finds that inverse boomerang campaigns benefit from the same presumptions of legitimacy as traditional boomerang campaigns, but that representivity and accountability are substantially weaker, potentially disempowering the campaigns' claimed stakeholders.     

Job Prospects for Mature Workers

This article traces the development of home and community- based care to its current place in the worlds of health and social policy. An argument is developed to the effect that such services have by now gained both heightened policy legitimacy and organizational capacity. Building on these contentions, the article goes on to suggest that such services should continue to gain a more prominent place within long-term care policy, and that long-term care issues deserve a more central place within social insurance policy more generally. The article concludes by suggesting that demonstrations of policy efficacy such as those that are taking place in home and community services might help to at least modestly offset the frontal assault which is currently taking place across the range of American social policy.     

NGO Networks,the Diffusion and Adaptation of NGO Managerialism,and NGO Legitimacy in Latin America

Nongovernmental organization (NGO) networks have become key instruments used by NGOs in Latin America. Because these networks have important roles to play in advocating for the sector, earning public support, and improving the provision of public goods and services, understanding these networks is important to understanding the NGO sector more broadly. The article examines how NGO networks use collective texts to diffuse and adapt managerial practices. NGO networks use elements of managerialism and their adaptations to signal quality, secure recognition in social development, identify strengths and weaknesses of the sector, and define civil society in order to garner sector legitimacy. While looking at managerialism from a critical perspective, the article finds that understanding NGOs networks and the diffusion and adaption of NGO practices can further pinpoint effective sources of sector legitimacy and help to strengthen the sector’s role in social development.     

Care Provision,Empowerment, and Market Forces: The Art of Establishing Legitimacy for Work Integration Social Enterprises (WISEs)

Using Suchman’s taxonomy, the generation of legitimacy in relation to both external parties/stakeholders and employees by four Swedish work integration social enterprises (WISEs) was investigated. Data were collected through focus group and individual interviews. When operating in fiercely competitive markets, a pragmatic exchange legitimacy was mainly used. When selling complex products, such as investigations of work capacity, normative, and cognitive forms of legitimacy were common. As regards internal relations, normative legitimacy established though robust internal procedures was of importance. In addition, relational legitimacy when dealing with clients, funders, and employees emerged as important. The study indicates that WISEs tend to imitate profit-generating organizations in generating legitimacy. Although short-term resource-generation can be facilitated, the replication of for-profit practices can create a tension with the concurrent aim of being an innovative and empowering enterprise for people who otherwise would be excluded from the labor market.     

Conceptualizing and understanding the Gülen movement

The Gülen movement (GM) is a controversial international Islamic movement originating in Turkey. Interestingly, the movement seems to be “in between” the standard conceptual categories used by social movement scholars: The GMs' focus on individual transformation and religious practices suggests that it is a religious movement; its extensive outreach into various institutions (i.e., education, health care, and media) suggests a social movement seeking legitimacy and broad social change; its purported infiltration of key government and military offices suggests a political movement. In this article, I demonstrate the utility of conceptualizing the GM as an everyday‐life‐based movement and of using a multi‐institutional politics model to examine this type of movement. By doing so, it becomes clear that sometimes, movements focusing on individual change may also be seeking to transform social, economic, and political institutions.     

Taxation,Fiscal Decentralisation and Legitimacy: The Role of Semi‐Autonomous Tax Agencies in Peru

This article analyses the Servicios de Administración Tributaria (SAT), which currently operate in nine Peruvian cities, to show that semi‐autonomous tax agencies can play a significant role in strengthening the effectiveness, efficiency and legitimacy of decentralised tax systems. Its findings indicate that the SAT collect local taxes and non‐tax revenues more effectively than conventional tax administrations, and that, although the SAT model per se does not generate strong incentives for the promotion of efficiency, efficiency may become more important once the SAT are consolidated. Finally, there are hints that the Peruvian SAT contribute to the legitimacy of the tax system thanks to higher levels of transparency and client orientation.     

Leading a Large‐Scale Distributed Social Enterprise

Distributed social enterprises with national or international footprints face unique management challenges. To cast a lens on these challenges, we analyze the case of the US‐based social enterprise Goodwill Industries, a century‐old, hybrid nonprofit organization with annual business‐related revenue of more than $5.5 billion. The economic benefits that accrue from this business are used to support a social mission that has continued to evolve for more than 100 years. We explore how Goodwill is organized and how its management works to continually balance economic and social objectives to facilitate long‐term success.     

Enterprise Schemes for Nonprofit Survival,Growth, and Effectiveness

The need for nonprofit organizations to develop a viable enterprise scheme is discussed in this article. An enterprise scheme indicates how the organization can meet social needs and stakeholders' interests in a self‐sustaining way over the long haul. Without a viable enterprise scheme, the organization will not survive, let alone grow, prosper, and achieve its mission.     

摩洛哥阿拉维君主制统治合法性分析

本文从历史与传统、现代与理性、宗教以及国王个人魅力等四个方面分析了1956年独立后摩洛哥阿拉维君主制统治合法性的基础和来源.作者指出,摩洛哥阿拉维君主制的统治反映了韦伯关于合法统治的三种类型,即合理型、传统型和魅力型,其中,传统型占主导地位并与伊斯兰教紧密相连.迄今,宗教神圣的合法性体现了阿拉维君主制所有统治合法性学说的本质,然而其神圣性也遭到了质疑和挑战.     

Deconstructing Hierarchies: A Pedagogical Model with Service User Co-Teachers

This article examines the contribution of partnering with service users to the training of health and welfare professionals in Israel. These professions, while professing a shift to the social model of disability, still practise according to a medical model, which functions to strengthen the legitimacy of the professional and sustain the dependency of their clients. In adopting the social model of disability, we present a new pedagogic model in which social work students engage throughout the course with a co-teacher service user to contest these traditional methods and deconstruct accepted hierarchies. This teaching method focuses on the development of a new therapeutic dialogue within the partnerships created in the classroom, which enables the students and co-teachers to participate in the challenging experience of integrating theoretical knowledge with lived knowledge, thereby contributing to the development of a more inclusive knowledge base.     

Actional Legitimation: No Crisis Necessary

This article articulates the fundamental nature of "legitimacy" to public relations research and sets forth actional legitimation as a productive new area for public relations studies. After tracing the development of the idea of "corporate legitimacy," this research distinguishes between institutional and actional legitimacy. Although institutional legitimacy has formed a basis for studies of crisis communication, image, values advocacy, and issue management, actional legitimacy studies allow for the study of more day-to-day public relations activities in which publics have a more immediate impact on corporate policy. The article concludes that actively studying strategies of legitimation for specific corporate policies would produce useful scholarship that builds on extant legitimacy literature.