Supply chain agility as an acclimatisation process to environmental uncertainty and organisational vulnerabilities: insights from British SMEs

Abstract

Even though supply chain agility (SCA) has been considered an essential concept in supply chain management (SCM) research, the way it is experienced and manifested, especially by small and medium-sized enterprises (SMEs), has received much less attention. Our purpose is to focus on SME organisational vulnerabilities in the context of increased environmental uncertainty, and explore how SCA is developed and applied by SMEs amid their vulnerabilities. By relying on insights from comparative case studies of three British SMEs, we examine SME SCA as an acclimatisation process and delve into SMEs’ experiences of facing environmental uncertainty while developing and applying SCA. Our findings highlight that organisational attitudes underlie how SMEs perceive environmental uncertainty, tackle organisational vulnerabilities and develop SCA as an acclimatisation process. Our findings also reveal that resource constraints, supply chain relationships, interorganisational power dynamics, and access to information play important roles in developing SCA.     

Integrating sustainable supply chain practices with operational performance: an exploratory study of Chinese SMEs

Abstract

With growing regulatory and market pressure to implement green practices, SMEs are facing enormous challenges to simultaneously improve operational and green performances of their supply chains. The paper aims to understand the green practices adopted by Chinese SMEs in the packaging sector in order to assess the impact of these practices in improving the operational performance. Case study-based research methodology is adopted and semi-structured interviews are conducted to collect data from seven SMEs in this study. Both in-case and cross-case analyses are performed to understand the green practices being adopted with the focus on improving the operational performance. The findings of this study indicate that although most SMEs understand the importance of green practices, they have limited knowledge to integrate these practices to improve operational performance. Integration and alignment of green activities with the operational improvement measures are identified as critical factors to develop an efficient green supply chain.     

Quality management in outsourced global fashion supply chains: an exploratory case study

Abstract

Outsourcing production is common in the fashion industry but can lead to quality defects. This paper thus sheds light on how quality is managed in outsourced fashion supply chains. We propose a new trilogy for managing quality control in outsourced fashion supply chains: (1) manufacturer quality assessment, (2) quality management in production and (3) quality inspection and assurance. We implement an exploratory case study methodology. Through a qualitative case study of a leading global Japanese fashion retailer that outsources production mainly to China, we contribute to quality management studies by developing a new quality control trilogy for outsourced supply chains. Our findings can provide fashion retailers with guidance on controlling product quality in outsourced supply chains and developing strategies for improving supply chain performance. We also demonstrate the importance of contract and relationship management, supply chain integration and quality visibility in enhancing product and process quality in outsourced fashion supply chains.     

A multiple buyer – supplier relationship in the context of SMEs’ digital supply chain management*

Abstract

By underlining the relevance of the use of ICTs, knowledge sharing and electronic markets for SMEs, it emerges the need for stimulating a debate on digitisation process of supply chain management (SCM). Electronic infrastructure in the service sector are reducing each kind of cost and improving multiply buyer–supplier relationships, facilitating negotiations and transactions. However, since the coordination costs are still high, the use of ICTs is limited. This phenomenon thus attracts the interests of scholars and practitioners. Although it still needs to further investigate. Especially, the optimal use of ICTs within SMEs’ SCM have not been studied yet. Therefore, by leveraging on four proxies: ICTs specialised human resources, knowledge sharing activities, buyer–supplier relationships, adoption of electronic markets this optimal was analysed via structural equation modelling based on a sample of 1254 SMEs operating in the service sector in Italy.     

Knowledge management for food supply chain synergies – a maturity level analysis of SME companies

Abstract

Despite the considerable number of papers addressing knowledge management (KM) aspects in supply chains, many research issues in the area are still neglected. One of the main research gaps in this field concerns the maturity level of KM practices adoption by small and medium enterprises (SMEs). This paper addresses this research gap by developing a framework to support the analysis of the maturity level of KM adoption in an SME context. The framework is applied in a multiple case study developed to investigate the extent to which SMEs operating in the food sector are deploying KM practices to support more sustainable initiatives. By relating KM maturity levels, perspectives and processes to sustainable practices concerning food waste and by-product synergies, the paper makes an original contribution to advance theory and practice in the area. The paper also points out potential barriers that companies face to implement sustainability-related KM practices.     

A guide for supply chain integration in SMEs

Supply chain integration (SCI) is a competitive business approach for enterprises that has not been implemented as widely as expected in small and medium-sized enterprises (SMEs). One of the factors explaining this low level of application is the lack of methodologies to develop SCI that fit the characteristics of this type of enterprise. In this article, we present a methodology that enables SMEs to achieve correct SCI in a manner that is simple, straightforward and oriented towards their particular characteristics. Thus, SMEs will be able to align and coordinate the aims, resources, decisions, methods, business processes and employees involved in the supply chain. The methodology addresses the problem of SMEs SCI and it was produced by applying the case study research method to 30 industrial SMEs. The methodology is organised in phases and the activities to be performed, the techniques and supporting tools to be used, as well as the expected outcomes are all described for each phase. With this methodology, it becomes possible to overcome the main barriers that prevent SMEs from achieving a correct integration of their supply chains. In addition to the methodology, this article also outlines the significant benefits observed in the 30 enterprises as a result of its application.     

Building resilience in SMEs of perishable product supply chains: enablers,barriers and risks

SMEs of perishable product supply chains (PPSCs) are critical to sustaining fresh food supply and global economy. However, they face immense challenges given the nature of their operations. Surprisingly, the literature lacks research on the distinct intra- and inter-organisational factors intertwined to build resilience in these firms. From the semi-structured interviews conducted with 30 managers of a PPSC in Australia, we developed a holistic framework to build resilience in SMEs of PPSCs. The findings offer novel insights into research and practice including an optimal portfolio of enablers, barriers and risks towards building resilience. The analysis reveals that most risks stem from the factors that are internal to the supply chain, thus necessitating a strong supply chain collaboration. The level of resilience, barriers and risks varies considerably within SMEs depending on their size (small vs. medium) and location of nodes in the supply chain. Interestingly, the SMEs with consortium support demonstrate better resilience and performance.     

Models for supply chain reengineering

The goal of this paper is to provide a first step in the development of a coherent set of modelling methods for supply chain reengineering. This paper shows that different fields of attention in supply chain management should be approached with different modelling methods. Three modelling methods are presented: the event process chain (EPC) method; the activity chain model (ACM) method; and the GRAI grid method (adjusted for supply chains). EPC modelling focuses on time relationships between primary processes/functions, and is customer oriented. ACM modelling focuses on functions/processes and information flows. GRAI focuses on decision structures and information flows. The three methods are described, and an application of the methods to a case study company is presented. This paper concludes with a comparison of the methods and a discussion of their applicability.     

Positioning a company in enterprise collaborations: Vertical integration and make-or-buy decisions

During any strategic development, a firm has to position itself in its supply chain. The decision as to how many activities in the chain to occupy is known as vertical integration and is termed as make-or-buy when an individual activity is considered. Because of its very nature, this category of decisions may be made only within the framework of an extended enterprise. To support such a decision-making process, a model is described that defines all key elements needed to make such critical decisions. More precisely, a set of rules must present all items which have to be defined and valued, and the relationships between them, in order to conclude if an activity must be processed internally (Make) or supplied externally (Buy). This paper details such a hierarchy of rules.     

Responding to discontinuities in product-based service supply chains in the COVID-19 pandemic: Towards transilience

PurposeIn this study, we identify and characterise how organisations have responded, in ways ranging from restoration to radical change, to discontinuities in their product-based service (PBS) supply chains during the COVID-19 pandemic.Design/methodology/approachFollowing a theoretical approach that integrates transilience and panarchy theory as a response strategy in PBS supply chains, our qualitative study involved collecting data through 19 semi-structured interviews at six manufacturing firms during the first 6 months of the COVID-19 pandemic (i.e., March to August 2020) and triangulating the findings with the secondary data and that from an industry workshop. Following an inductive approach, we performed thematic data analysis in Nvivo software package.FindingsThe findings suggest characterising discontinuities in PBS supply chains as unmanageable external supply-side, demand-side or interactional discontinuities or other manageable deliberate or forced organisational discontinuities. Following that characterisation, we developed a conceptual framework combing both resilience and transformation into new service opportunities.Research limitations/implicationsWe gained insights into the first-response abilities and ways of coping among manufacturing firms during the COVID-19 pandemic. Though our findings capture a contemporary, eye-of-the-storm perspective on future directions, a longitudinal study on the pandemic could further validate and extend the modes of response that complement mitigation with the ability to accelerate change or innovation of internal process or external service offerings.Originality/valueCombining current literature with lessons learned from the firms' immediate responses, this paper's overview and characterisation of discontinuities following the COVID-19 outbreak in PBS supply chains demonstrate how manufacturing firms can foster transilience. As such, it integrates product-based supply chain discontinuities into the domain of service-based supply chains.     

Proactive management in the context of construction supply chains

Abstract

Proactive management addresses problems in advance. It is advantageous over reactive management that does not respond to any issues until they grow to become obvious and critical problems. However, scarce studies to date investigate proactive management from the perspective of construction supply chains. To overcome the limitation within existing studies, this research explores the significance of proactive management in the context of construction supply chains through a thorough investigation. The investigation in this research adopts a mix of a literature review, a questionnaire survey and a series of interviews. This research provides clear evidence for an increasing prevalence of proactive management in today’s construction practice. Proactive management proves to significantly contribute to both problem avoidance/minimization and continuous improvement. Compared to supply chain integration, supply chain collaboration is found to have a closer linkage with proactive management. This research highlights the importance of developing a proactive and collaborative culture in construction.     

The impact of information sharing in supply chains on organisational performance: an empirical study

Information sharing has been cited as one of the major means to enhance supply chain performance. It allows companies to better coordinate their activities with their supply chain partners that lead to increased performance. This study conceptualises and assesses several factors that influence the degree of information sharing in supply chains, namely integrated information technologies, internal integration, information quality and costs–benefits sharing. The relationship between the degree of information sharing and organisational performance is then tested. Data from 150 manufacturing companies were collected and proposed relationships are examined using structural equation modelling. The results show that integrated information technologies and information quality have positive influence on the intensity of information sharing. However, internal integration and costs–benefits sharing do not relate to the intensity of information sharing. This study finds that information sharing does not directly relate to organisational performance. Its relationship is mediated by collaboration practices with supply chain partners. This suggests that information sharing is essential but insufficient by itself to bring significant performance improvements.     

A framework for food supply chain digitalization: lessons from Thailand

Abstract

The promise of digitalization is enormous and nowhere is it more critical than in its potential to transform food supply chain. Consumers have become more educated and are demanding real-time updated information on foods they consumed through digital media. They are also increasingly demanding to know if the foods they consume are environmentally and socially sustainable or not. As a result, food product traceability, safety, and sustainability issues have become crucial concerns to food retailers, distributors, processors, and farmers. Digitalization allows food supply chains to be highly connected, efficient, and responsive to customer needs and regulation requirements. However, digitalizing a traditional food supply chain is challenging and resource demanding. This is more so for developing countries where moving food from farms to consumers can take months as it travels through an array of middlemen. Unfortunately, little is available in the existing literature on food supply chain digitalization. So far, current researchers mainly explore the benefits of digitalization. Using cases in three companies, this paper explores the practices, challenges, and opportunities faced by Thailand food manufacturers in digitalizing their food supply chains. A framework for food supply chain digitalization is proposed and its implications for research and practices are discussed.     

复杂供应链网络视域下关系资本对供应链融资作用机制研究--有调节的多重中介效应模型构建与检验

从复杂供应链网络的视角出发,以供应链网络内各节点中小企业为研究对象,依照"资源-结构-行为-绩效"的思路,揭示供应链网络内中小企业积累的关系资本对提升其供应链融资获取频率的作用机制,并通过构建多群组SEM模型,验证供应链复杂性的潜在调节效应。结果显示:(1)中小企业积累的关系资本对供应链融资频率的提升有显著的促进作用;(2)对比"关系资本-供应链设计-供应链融资"与"关系资本-供应链整合-供应链融资"的拟合结果发现,两个特定变量的中介效应具有显著差异,且以供应链设计、整合为连续中介变量的多重链式中介效应模型成立;(3)供应链复杂性显著调节中小企业关系资本对供应链融资的转化机制链条,供应链复杂性越高,节点中小企业获取供应链融资更依赖"关系资本-供应链设计-供应链整合-供应链融资"的多重链式传导机制传导。这意味着,在复杂供应链网络当中,中小企业一方面需要提升自身关系资本积累,另一方面更要加强其在网络当中的位置优化,提升供应链整合水平,为获取更多供应链融资打下坚实基础。     

Honoring complexity in sustainable supply chain research: a rough set theoretic approach (SI:ResMeth)

Abstract

Sustainable supply chain management (SSCM) faces greater complexity because it considers additional stakeholder requirements, broader sustainable performance objectives, increased sustainable business practices and technologies, and relationships among those entities. These additional complexities make SSCM more difficult to manage and operate than traditional supply chains. Complex systems require new methods for research especially given reductionist research paradigms of modern science. Rough set theory (RST) can be a valuable tool that will help address complexity in SSCM research and practice. To exemplify RST usefulness and applicability, an illustrative application using sustainable supply chain practices (SSCP), and environmental and economic performance outcomes is introduced. The conceptual case provides nuanced insights for researchers and practitioners in mitigating and evaluating various SSCM complexities. RST limitations and extensions are introduced.     

Exploring the factors of achieving supply chain excellence: a New Zealand perspective

The objective of the paper is to analyse supply chain (SC) excellence from the practitioners’ perspective in the New Zealand (NZ) context. The extant literature does not focus on achieving this excellence with the contemporary factors of this dynamic field. The study is an exploratory one using the structured Delphi technique to understand the ground level experience of the practitioners on the constructs of supply chain excellence. In this paper, we have administered three poll rounds to gather insights from the SC practitioners on the various enablers and barriers that impact supply chain excellence in the NZ environment. Seven supply chain management constructs are explored for their relationships with barriers and enablers in achieving the excellence in supply chains. The outcomes reveal that the people relevant issues (i.e. SCM knowledge education and supply chain culture) are more significant than other technical and operational factors. However, the influences from specific NZ business environment issues become far less important than a few years ago. This paper seeks the integration of practice-based views with the academic supply chain literature and original contributions from the NZ context.     

Critical factors affecting information sharing in supply chains

Abstract

The aim of this paper is to empirically examine a comprehensive list of factors that are anticipated to affect information sharing (IS) in supply chains (SC) in the context of a landlocked developing country Nepal. A survey questionnaire was developed and data were collected from 131 supply chain participants in Nepal. Exploratory factor analysis and path analysis were conducted to examine the fitness of the proposed model and the relationships between the identified factors and information sharing. The results suggest that interaction routines and personal connection influenced both operational and strategic information sharing while organisational compatibility, incentives, project payoffs, commitment (inter-organisational), top management commitment and supply network configuration affected operational IS and government support and monitoring were associated with strategic IS. The paper provides empirical evidence on how information sharing is affected in the context of a landlocked developing country. The paper also identifies and discusses the similarities and differences in the importance of these factors on information sharing between developed and developing countries. The main limitation is the moderate sample size as compared to the large number of variables contained in the study which may have limited the use of analytical tools. The study provides a better understanding of information sharing behaviours of supply chain participants in Nepal which will help firms to develop strategies accordingly to enhance information sharing.     

MASCOT: An agent-based architecture for dynamic supply chain creation and coordination in the internet economy

The emerging global internet economy will increasingly put a premium on the ability of companies to quickly and accurately evaluate new market opportunities, new product/ subcomponent designs, and other strategic business decisions (e.g. make-or-buy) in coordination with potential supply chain partners. It also requires that companies be able to effectively and efficiently coordinate activities, e.g. production and transportation across supply chains that are dynamically set up in response to constantly changing and increasingly customized market requirements. This paper provides an overview of MASCOT ('multi-agent supply chain cordination tool'), a reconfigurable, multi-level, agent-based planning and scheduling architecture aimed at supporting these functionalities. It reviews key innovative elements of the MASCOT architecture with a special emphasis on its support of realtime mixed-initiative 'what-if' functionalities, enabling endusers at different levels within the architecture to rapidly     

The Value of Production Schedule Integration in Supply Chains

This study explores the value of integrated production schedules for reducing the negative effects of schedule revisions in supply chains involving buyer and supplier firms. A stochastic cost model is developed to evaluate the total supply chain cost with integrated purchasing and scheduling policies. The model minimizes the costs associated with assembly rate adjustment, safety stock, and schedule changes for all supply chain members. Through experimentation, the paper examines the impact of several environmental factors on the value of schedule integration. This study finds that schedule integration can lead to overall cost savings in a supply chain, but some firms may have to absorb costs in excess of those they would incur with independent scheduling. Environments with high inventory holding costs and long supplier lead times may not find it beneficial to adopt an integrated schedule. Forecast effectiveness plays a critical role in realizing the benefits of schedule integration. The paper concludes with suggestions for future research.