Improving operational plant performance in international manufacturing networks: the effects of integrative capabilities and plant roles

Abstract

This study adopts the resource-based view to examine how two integrative capabilities of a plant embedded in a manufacturing network enhance operational performance: the capability to connect with other plants in its manufacturing network (a networking capability, NC), and the capability to integrate manufacturing processes with new product development processes (a new product development capability, NPDC). Our model tests the indirect effect of NC on cost, quality, flexibility and delivery through NPDC. Furthermore, we test if the relationship between NC and NPDC depends on the strategic role of the plant. Using survey data from a sample of 521 plants, we confirmed the mediating effect of NPDC. However, the moderation effect was not confirmed. Our findings reveal that plants can deploy NPDC capabilities, fostered by NC, independently from their role in the network. This study contributes to the understanding of plant capabilities and plant roles in manufacturing networks.     

Product architecture,global operations networks,and operational performance: an exploratory study

Abstract

This paper investigates the relationships between product architectures and global operations networks and their impact on operational performance, based on survey data from 82 Swedish manufacturers. We find that modular and integral product architectures are associated with different characteristics of the global operations network, and that global operations network designs are characterised by three dimensions: network, plant and supply chain. The key aspects are network structure (configuration as well as coordination), plant focus (scale or scope) and the locus of supply chain capabilities (internal or external).     

Engineering network operations for international manufacturing: strategic orientations,influencing factors and improvement paths

Abstract

Engineering operations contribute to international manufacturing networks (IMN) capabilities and thus improving their performance in an international context. The literature has recognized engineering networks (EN) with different strategic orientations (e.g. efficiency, innovation and flexibility); explored IMN capabilities in four key areas (i.e. accessibility, thriftiness ability, manufacturing mobility and learning ability); but provided diverse views on their possible connections. Especially, the received wisdom offers less guidance on how EN may enhance IMN capabilities. At the same time, the challenges of making effective decisions at the EN-IMN interface are compounded by a large number of influencing factors that are interrelated in a very complex manner. To cope with these challenges, the article reveals four ways that EN may contribute to IMN capabilities, identifies 15?key influencing factors and suggests optimal paths to enhance IMN capabilities based on the interpretive structure model (ISM) method.     

Aligning operations,marketing, and competitive strategies to enhance performance: An empirical test in the retail banking industry

The close linkage between competitive strategy and functional strategic activities is asserted to be a precondition to the achievement of optimal business performance. This study explores how the relationship between (and among) operations, marketing, and competitive strategies affects organizational performance in the banking industry. Our findings show that: (a) competitive strategy moderates the relationship between operations and marketing strategic activities, and organizational performance, (b) certain integrated strategic decisions of operations and marketing functions have a significant impact on organizational performance, and (c) the performance of retail banks within a strategic group differs depending on the quality of the strategic fit.     

Individual and situational correlates of motivation for skills upgrading: an empirical study

The present research examines the tenability of a number of factors thought to precede an individual's motivation for skills upgrading. Because motivation for skills upgrading is instrumental to training success and is highly malleable, knowing the factors that precede motivation for skills upgrading would help managers and policy makers a great deal in formulating strategies to raise the competitiveness of the workforce. We derive several testable hypotheses from the existing literature and empirically verify the selected antecedents of motivation for skills upgrading. Results based on responses from 413 employees suggest that an individual's attitude towards skills upgrading, self-efficacy, usefulness of skills upgrading, health condition and long-term orientation are positively related to motivation for skills upgrading. Implications for policy makers, managers and researchers are discussed.     

A decision support system for modelling and implementing the supply network configuration and operations scheduling problem in the machine tool industry

This paper presents a decision support system to simultaneously solve the supply network configuration problem and the operations scheduling problem for the machine tool industry. A novel database structure, which is able to consider alternative operations and alternative bills of material, has been used. An algorithm for complete enumeration to determine all the feasible solutions using stroke graphs is introduced. A multiagent-based simulator evaluates the different key performance indicators that the supply network deals with for each alternative solution (e.g. workload, profits, delivery times, etc.) to determine that ‘satisficed’ by the collaborative decision-making among its members. A case study based on a Spanish company that assembles highly customised machines and tools in several European plants is considered. From the experiments results based on data linked to this industry, it will be demonstrated that the tool is potentially useful for stakeholders and for the central decision-maker to make decisions collaboratively in a multisite context case.     

HR perceptions and the provision of workforce training in an AMT environment: An empirical study

Research literature indicates the importance of workforce development in the successful implementation of advanced manufacturing technologies (AMTs). However, the relationship between advanced technologies and workforce training is assumed to be a direct one with limited consideration provided to factors that may influence it. This study examines the impacts of environment and human resource (HR) manager perceptions on the provision of workforce development activities. A human-centered technology philosophy is proposed as a conceptual framework for examining the role of HR manager perceptions to mediate the relationship between AMTs and workforce development. Results from hierarchical regressions indicate that the perceptions of HR managers regarding technology-driven workforce need to explain a large portion of the variance for both individual and process development activities. Findings support that the managerial role of assessing workforce developmental needs from basic AMTs places HR managerial perceptions at the focal point of social–technical systems. The role of environmental uncertainty is also examined as a moderator of managerial perceptions of technology-driven needs in an AMT environment. The results suggest that environmental uncertainty did not moderate the relationship between HR perceptions as a predictor of workforce development activities. This could imply that HR managers may not consider critical external environment issues when making decisions of workforce development activities. The implications of these findings for HR perceptions in an AMT environment are discussed, and suggestions for future research are provided.     

A novel approach to regression analysis for the classification of quality attributes in the Kano model: an empirical test in the food and beverage industry

Since its introduction in the 1980s, Kano's two-dimensional model has become one of the most popular models with which to evaluate quality, finding a place in a wide range of industries. For decades, various approaches to regression analysis have been applied to explore asymmetric and non-linear relationships in the Kano model. Although a number of authors have questioned the use of these regression methods, there has been a lack of validity testing to evaluate their convergence with the results of the Kano questionnaire in classifying quality attributes. This study proposes a novel approach to regression analysis for the classification of quality attributes, including must-be, one-dimensional, attractive, and indifferent categories, as well as mixed-class distribution. Using popular tools and techniques for the measurement of customer satisfaction, the proposed approach is capable of simplifying the process of collecting data making it far easier to implement than the list of functional and dysfunctional questions initiated by Kano. An empirical study of a food and beverage chain showed that the proposed approach is capable of returning acceptable classification results, compared to the Kano questionnaire. A validity test indicated that the proposed approach significantly outperformed dummy variable regression and the moderated regression. In conclusion, the proposed approach provides a more practical implementation, while maintaining classification power on par with the Kano questionnaire.     

The key role of the event in combining business and community-based logics for managing an ecosystem: Empirical evidence from Lyon e-Sport

The spatiotemporal management of ecosystems remains a topical issue in the strategic management literature. This research proposes an original approach by examining the key role played by events in ecosystem management. Drawing on the single case of a major French e-sport event (Lyon e-Sport), we study how an event allows the combination of both business and community logics to provide a simultaneous but discontinuous ecosystem management. Our findings contribute to recent research and show that (1) the event provides a space for structuring and combining business and community-based logics, (2) the community logic has to be hierarchically managed to allow the business logic to emerge and develop the ecosystem, and (3) various spatial and digital mechanisms related to the event support the combination of both business and community-related logics.