Turbulent markets need flexible supply chain communication

This paper consists of three main sections. The first section discusses market turbulence and the transition from mass production to mass customization as driving forces for organizational change and optimization, which leads to IT-support and virtual enterprises. The second section describes the key-elements of supply chain management as one building block for virtual enterprises. Low-cost and flexible Electronic Data Interchange (EDI) is the key-enabler to automate the interactions between companies and their partners. In the third section, a complete concept and a prototype realization for Internet EDI-using XML (eXtensible Markup Language) is proposed. This approach is based on Internet and XML, because the implementation of traditional EDI (e.g. EDIFACT, ANSI X.12) is mostly too costly for small and medium sized enterprises, which has to be integrated as suppliers and customers in a supply chain. XML will be the international standard for Internet communication in the near future.     

Integrated enterprise modelling: A method for the management of change

'The capability to adjust to new conditions quickly has developed into a decisive competitive advantage. You cannot waste any time if you want to be successful.' (Emeritus Professor Dr h. c. mult. Changing conditions in the market place issue new challenges to small- and medium-sized enterprises. Organization and qualification of employees have to be adjusted to the modified situation. If the only steady factor is change, the management of change is going to be the outstanding role of the leader. The successful structuring of change processes requires powerful methods and tools: to make business processes transparent and lean; to find a common 'corporate language' based upon customers benefits and shareholders value; Dr-Ing. G. Spur) to bring together process know-how in a central information base. This contribution summarizes the experiences from several projects. We will show how the synchronization of necessary reengineering measures makes corporate knowledge active, e.g. to improve the shareholders value, reduce investment costs, and shorten the duration of projects. As successful examples two medium-sized companies are described.     

考虑市场细分的零售商自主以旧换新策略研究

在越来越多企业开始自主推行以旧换新业务的背景下,本文从供应链的视角出发,构建考虑市场细分和消费者效用的策略模型,研究零售商自主以旧换新策略选择及相应的供应链决策问题,着重分析市场细分和旧产品折旧程度对策略选择、决策和供应链效率的影响.研究发现:零售商的策略选择除了受产品制造成本影响外,还依赖于外部客户比例和旧产品折旧程度;当老客户占比和旧产品折旧度处于某区域时,自主以旧换新策略优于无以旧换新策略;在某些情况下,制造商的期望策略与零售商的最优策略相悖;供应链效率受客户比例和旧产品折旧度影响.此外,当老客户占比或旧产品折旧度高于某阈值时,老客户对主体的利润贡献大于新客户.本文的研究结论对企业在供应链环境下推行以旧换新政策有一定的理论指导意义.     

Impacts of buyers' order batching on the supplier's demand correlation and capacity utilization in a branching supply chain

There are several ways for a manufacturer to cope with demand uncertainty, e.g. inventories, capacity and cash. Among these, this study focuses on the second one, the capacity, especially on the problem of investing in flexible facilities and enhancing their utilization via demand management. In a supply chain, demands that an upstream firm (supplier) faces are the purchase orders from the downstream members (buyers). We analyse the impacts of buyers' order batching on the supplier's demand correlation and capacity utilization in a simple branching supply chain, where a supplier does business with two buyers whose market demands are correlated. Our results show that: (i) a supplier whofacesa smaller demand correlation coefficient (i.e. closer to-1) would invest more in flexible facilities; (ii) an increase in order lot size mitigates the correlation of purchase orders; and (iii) a supplier whose facilities are flexible would prefer frequent orders with smaller lots only when market demands are highly negatively correlated. This means that even suppliers whose facilities are flexible would rather prefer infrequent orders with larger lots in the presence of positively correlated demands. Additionally, some managerial implications are discussed.     

Supply chain contamination: An exploratory approach on the collateral effects of negative corporate events

The present work investigates the impact of negative events on supply chain partners. Through a contextualised discussion of the literature on supply chains and on the efficient market hypothesis, it is proposed that negative events negatively impact the market value of suppliers and customers. Following an exploratory approach, 307 companies (21 source companies, 158 suppliers and 128 customers) comprehending 20 cases of environmental disaster, corporate social irresponsibility, operational failure, corporate fraud and corruption were analysed. Results show that in 12 out of the 20 cases investigated supply chain partners indeed had their market value penalised, encompassing, to a greater or lesser degree, all five categories of cases considered. Yet, while both suppliers and customers absorbed the outcomes of negative events, suppliers seem to be at greater risk of sustaining such losses. Likewise, cases in which the source companies were also negatively affected seem to be slightly more prone to cause losses among suppliers and customers. In this sense, the concept of supply chain contamination is coined to address the observed outcomes. The study offers new insights into the applicability of the efficient market hypothesis and contributes to the assessment of the dissemination of negative events in supply chains, a theme that, despite its potential detrimental consequences for firms and stakeholders, has not yet been sufficiently treated in the Management literature.     

The roles of supply network centralities in firm performance and the moderating effects of reputation and export-orientation

Abstract

This study explores how supply network degree, closeness, and betweenness centralities affect firm performance, and the moderating effects of organizational reputation (measured by PageRank centrality) and export-orientation. The supply chain relationship empirical data are drawn from manufacturing and manufacturing service companies in Hong Kong, China. Social network analysis and moderated regression analysis were adopted to test the hypotheses for a sample of 814 focal firms with 3086 supply chain ties. The results indicate that in-degree and closeness centralities improve firm performance. Reputation is found to positively moderate the relationship between closeness and sales performance, but negatively moderates the relationship between betweenness and sales performance. Export-orientation has no effect on relationships. This study contributes to the literature by providing additional empirical evidence on the role of supply network position in firm performance. It also introduces PageRank centrality as a new measure of organizational reputation in a supply network.     

Cloud platforms for remote monitoring system: a comparative case study

Abstract

Currently, industrial companies are increasingly introducing services to extend their tangible products. Remote monitoring solutions are one of the most implemented services by machine builders to manage their relationship with customers and also improve their business performance in the digital manufacturing era. However, the conventional method of remote monitoring cannot fulfill distributed business environments. Therefore, new solutions are needed to enable remote connection in manufacturing. By reviewing recent literature and proposing new features for software which can be used for remote service and operations, this research paper introduces a remote monitoring system connecting into a central cloud-based system with edge computing network architecture, namely Cloud-based Remote Monitoring (CloudRM). This proposed CloudRM also has been implemented in two different case companies for analysis and evaluation from a value proposition and technical implementation point of view. It shows significant improvement in production management and measurement by using CloudRM.     

Supply Chain Integration,Product Modularity,and Market Valuation: Evidence from the Solar Energy Industry

Supply chain integration is increasingly seen as a method to obtain flexibility and, consequently, to provide competitive advantage for firms within a supply chain. Product modularity, either in concert with or independent of such integration, can also produce flexibility for firms within a supply chain. In this proof‐of‐concept research, we explore whether the supply chain network affects each constituent firm's market valuation and how decisions regarding the level of supply chain integration and the usage of product modularity are associated with the value of the supply chain. We develop a method to identify and measure the supply chain's effect on each constituent firm's market valuation. Results indicate that greater integration is associated with a higher supply chain valuation, whereas increasing aggregated product modularity across the supply chain relates to a lower supply chain value. However, when combined, the interaction of aggregated product modularity and supply chain integration is positively associated with the supply chain's valuation.     

A framework for food supply chain digitalization: lessons from Thailand

Abstract

The promise of digitalization is enormous and nowhere is it more critical than in its potential to transform food supply chain. Consumers have become more educated and are demanding real-time updated information on foods they consumed through digital media. They are also increasingly demanding to know if the foods they consume are environmentally and socially sustainable or not. As a result, food product traceability, safety, and sustainability issues have become crucial concerns to food retailers, distributors, processors, and farmers. Digitalization allows food supply chains to be highly connected, efficient, and responsive to customer needs and regulation requirements. However, digitalizing a traditional food supply chain is challenging and resource demanding. This is more so for developing countries where moving food from farms to consumers can take months as it travels through an array of middlemen. Unfortunately, little is available in the existing literature on food supply chain digitalization. So far, current researchers mainly explore the benefits of digitalization. Using cases in three companies, this paper explores the practices, challenges, and opportunities faced by Thailand food manufacturers in digitalizing their food supply chains. A framework for food supply chain digitalization is proposed and its implications for research and practices are discussed.     

Sustainable planning strategies in supply chain systems: proposal and applications with a real case study in fashion

Abstract

Pollution generated by the fashion industry drives people to pay attention to fashion companies’ sustainability practice. This increase in attention has induced vast literature studying the related area. Since the fashion apparel supply chain is complicated which involves a lot of interrelated steps and decisions, how fashion companies can identify the demand in sustainable fashion and make the right decision in resource allocation throughout the supply chain becomes a critical issue. As a result, this paper examines how a fashion company can develop a successful sustainable planning strategy throughout the sustainable fashion supply chain. The sustainability attributes and the sustainable planning strategy mechanism are also discussed. Based on the institutional theory and resource-based theory, we first analyse the external pressure and internal motivations for companies to adopt a sustainable planning strategy in the fashion supply chain. We then identify the core stakeholders related to the sustainable planning strategy and propose how the decision-making theory can help develop the sustainable supply chain management mechanism. Next, we establish a sustainable planning strategy framework. Finally, via a case study with public data on the fashion giant brand Nike, we explore the application of our proposed sustainable planning strategy framework. The finding suggests that the strategic planning of fashion companies on sustainability can improve the performance of the stakeholders throughout the whole sustainable fashion supply chain.     

Supply chain capabilities for customisation: a case study

Abstract

Despite the growing interest in supply chain management (SCM), there is little literature on knowledge and competences needed to properly configure and manage a supply chain. There are some interesting methodologies to map the knowledge and the techniques used in the supply chain of a sector and transfer them in another sector. This is particularly important when cross-fertilisation of practices can support sectors facing global competition as the footwear industry. New business opportunities can in fact be exploited addressing the needs of specific target groups searching for customised fashion and healthy shoes. Based on literature review and case study analysis of twelve companies within the fashion and orthopaedic footwear supply networks, this work compares the relevant processes and the distinctive capabilities necessary in managing supply networks to implement customisation, identifying and highlighting the interchangeable best practices that could serve as a new common knowledge base to be shared by the two sectors.     

Supply Chain Coordination in the Presence of Gray Markets and Strategic Consumers

The practice of diverting genuine products to unauthorized gray markets continues to challenge companies in various industries and creates intense competition for authorized channels. Recent industry surveys report that the abuse of channel incentives is a primary reason for the growth of gray market activities. Therefore, it is crucial that companies take the presence of gray markets into consideration when they design contracts to distribute products through authorized retailers. This issue has received little attention in the extensive literature on contracting and supply chain coordination. In this study, we analyze the impacts of gray markets on two classic contracts, wholesale price and quantity discount, in a supply chain with one manufacturer and one retailer when the retailer has the opportunity to sell to a domestic gray market. Our analysis provides interesting and counterintuitive results. First, a classic quantity‐discount contract that normally coordinates the supply chain can perform so poorly in the presence of a gray market that the supply chain would be better off using a wholesale price contract instead. Second, the presence of gray market can also degrade the performance of the wholesale price contract; therefore, a more sophisticated contract is needed for coordinating the supply chain. We show that contracts that solely depend on retailer's order quantity cannot coordinate the supply chain, and provide the conditions for coordinating the supply chain with price‐dependent quantity discount contracts. We also provide comparative statics and show that when there is a gray market, coordinating the supply chain enhances total consumer welfare.     

Supply chain management: A just-in-time perspective

Just-in-time (JIT) has been a widely recognized production philosophy alternative since the early 1980s. JIT principles and techniques have been widely adopted in many manufacturing firms. More recently, supply chain management has evolved as a discipline focusing on the design, planning and control of processes linking the initial raw materials to the ultimate consumption of the finished product. Supply chain efficiency is dependent on the efficiencies of the individual manufacturing organizations and the ability to connect along the supply chain. In this paper supply chain management from a JIT perspective is investigated, focusing on the linking mechanisms between successive companies and the collective efficiency of the supply chain.     

Responding to discontinuities in product-based service supply chains in the COVID-19 pandemic: Towards transilience

PurposeIn this study, we identify and characterise how organisations have responded, in ways ranging from restoration to radical change, to discontinuities in their product-based service (PBS) supply chains during the COVID-19 pandemic.Design/methodology/approachFollowing a theoretical approach that integrates transilience and panarchy theory as a response strategy in PBS supply chains, our qualitative study involved collecting data through 19 semi-structured interviews at six manufacturing firms during the first 6 months of the COVID-19 pandemic (i.e., March to August 2020) and triangulating the findings with the secondary data and that from an industry workshop. Following an inductive approach, we performed thematic data analysis in Nvivo software package.FindingsThe findings suggest characterising discontinuities in PBS supply chains as unmanageable external supply-side, demand-side or interactional discontinuities or other manageable deliberate or forced organisational discontinuities. Following that characterisation, we developed a conceptual framework combing both resilience and transformation into new service opportunities.Research limitations/implicationsWe gained insights into the first-response abilities and ways of coping among manufacturing firms during the COVID-19 pandemic. Though our findings capture a contemporary, eye-of-the-storm perspective on future directions, a longitudinal study on the pandemic could further validate and extend the modes of response that complement mitigation with the ability to accelerate change or innovation of internal process or external service offerings.Originality/valueCombining current literature with lessons learned from the firms' immediate responses, this paper's overview and characterisation of discontinuities following the COVID-19 outbreak in PBS supply chains demonstrate how manufacturing firms can foster transilience. As such, it integrates product-based supply chain discontinuities into the domain of service-based supply chains.     

供应链治理机制与供应链绩效之间的相互作用关系——基于信息共享的中介效应和信息技术水平的调节效应

本文构建起了供应链治理机制与供应链绩效之间的相互作用关系理论模型，并进而对信息共享在其中所起的中介效应及信息技术水平在其中所起着的调节效应进行剖析。以380份来自于供应链相关岗位的中高层管理人员及技术人员的问卷作为样本，利用结构方程模型对社会控制、正式控制、信息技术水平、信息共享及供应链绩效之间的相关关系进行实证研究。研究结果表明：（1）社会控制对信息共享及供应链绩效均产生正向影响，信息共享对供应链绩效也产生正向影响；而正式控制则对信息共享产生显著的负向作用关系，且其对供应链绩效的作用关系并不显著；（2）信息共享在社会控制和供应链绩效之间的作用关系中起着部分中介的作用，但其在正式控制-供应链绩效间的中介作用则并不显著；（3）信息技术水平对于社会控制-信息共享和正式控制-信息共享间的关系具有调节效应。     

Information models: a precursor to software interoperability

This paper aims at investigating a new methodology to evaluate supply chain integration by applying the fuzzy sets theory. Fuzzy sets proved successful in environments similar to supply chain management in that they help to formalise human reasoning patterns and to develop high-performance expert systems in contexts where data are affected by uncertainty and/or vagueness: e.g. fuzzy sets have been already used in inventory planning, to improve organisational effectiveness, to perform suppliers’ evaluation etc. In particular, the study presented here deals with the ways to measure and achieve supply chain integration and it mainly focuses on the external integration (i.e. on the ability to leverage partnerships within the chain), clustered in two areas, i.e. the network design and the management policies. The new methodology has been applied to a case study which consists of a 3-stage supply chain belonging to the beauty and personal care industry. Results of the case-study indicate that the companies still have important edges for improvement towards a complete integration of their supply processes. In particular, the considered supply chain should prioritise the integration of technology-driven investments and in the distribution area.     

Sustainable supply chain network design: A case of the wine industry in Australia

This paper comes at a time when many companies and people are increasingly facing various global problems linked to sustainability challenges, and when the literature is still scarce on research incorporating all three dimensions of sustainability in supply chain analytical models. The paper conducts a case-based modeling study to address this gap in the area of supply chain network design. We investigate the wine supply chain and propose a generic model for sustainable wine supply chain network design encompassing economic, environmental and social objectives. The case company is a real large-sized wine company located in Australia, for which a customized model is provided. Both models are formulated as a multi-objective mixed-integer program and solved using the augmented ϵ-constraint method by CPLEX. Social implications of the feasible scenarios are examined through introducing social impact coefficients. Non-dominated solutions are obtained and some balanced scenarios are proposed. The results show trade-offs between the objectives, yet more interestingly demonstrate how large is the gap between the existing supply chain configuration and the proposed scenarios in terms of supply chain cost and emissions.     

Supply chain multi-state risk assessment using universal generating function

Abstract

This paper proposes a new approach to assess the supply risk beyond the classical binary assumption of either delivering the whole quantity or not. Given today’s stochastic nature of supply and the dynamic nature of demand, the different supply activities along with the chain exhibit a multi-state behaviour increasing the complexity of their risk assessment. The new approach utilizes the universal generating function (UGF) to model the different suppliers’ echelons with their various supply risk levels along all the stages of the supply chain as a multi-state risk system. The developed model was successfully implemented to assess the supply risk in a multi-state strawberry supply chain and outperformed classical approaches. Results from the case study and the validation analysis illustrated the ability of the new approach to capture the various supply levels with their associated risks leading to more informative risk assessment process. Furthermore, the developed model improved the visibility for the purchasing managers downstream in terms of the different trade-offs between supply levels and their risks as well as some financial thresholds. The new multi-state approach contributes to the emerging supply chain risk assessment trend by offering a more realistic modelling method to capture the risk of all available supply levels along the delivery chain.     

Supply chain relationship quality and its impact on firm performance

Abstract

This paper examines the impact of supply chain relationship quality (SCRQ) on firm performance (FP) through the mediators of supply chain management processes (SCMP) and supply chain performance (SCP). In the literature, these linkages have been examined separately; in contrast, this study takes a holistic perspective on the antecedents of FP. The model was tested using survey data from manufacturing companies. Variance-based structural equation modelling revealed that both SCMP and SCP lead to FP, unlike SCRQ. On the other hand, SCRQ affects SCMP. Drawing on the resource-based view, consistency in SCRQ can lead to not only efficient and effective supply chain management but also improvements in FP and SCP. This research has practical implications, providing supply chain decision makers with insights on enhancing FP. Supply chain decision makers will be able to benefit from the findings of our study by improving supply chain relationships with supply chain members and ensuring FP. This research also highlights how effective management of SCRQ, SCMP and SCP can provide better FP and a competitive advantage.     

Carrots or Sticks? Improving Social and Environmental Compliance at Suppliers Through Incentives and Penalties

Firms are increasingly looking to eradicate social and environmental non‐compliances at their suppliers in response to increasing regulations, consumer demand, potential for supply chain disruptions, and to improve their social, environmental, and economic supply chain performance. This study develops a model of the relationship between the buyer's supplier incentives and penalties for the supplier's social and environmental compliance, and the outcomes in terms of reduction in supplier social and environmental violations as well as the buyer's own operating costs. This model is tested empirically through analysis of a dataset of opinion‐based survey responses from practitioners at 334 companies across 17 industries. The analysis finds specific penalties and incentives that are positively associated with reduced supplier violations and reduced buyer operating costs. In particular, offering suppliers incentives of increased business and training for improving social and environmental performance is strongly associated with a reduction in both violations and operating costs.