SCOR model application in developing countries: challenges & requirements

Due to the changes in the nature of business and competition from company versus company to supply chain versus supply chain, the importance of improving the entire supply chain holistically is becoming an increasingly important topic in recent studies. Industry practitioners and academics are focusing on developing a modelling tool for this purpose. However, such efforts were unsuccessful. The main reasons for failure are that the existing models are developed and tested based on the experiences of manufacturing firms in the developed world. The nature of the existing firms, their operating and business processes situation in developing countries vary greatly from the manufacturing processes and the surrounding environment in developed countries. However, the absence of an agreed upon, common language and standardised modelling tools for the entire supply chains hampers the global supply chain improvement initiatives. This paper focuses on addressing the issue of a how standardised and widely accepted model, like the SCOR, can be applied despite the different circumstances. The firms’ supply chain characteristics and new requirement for the model adaptation were collected based on the available literature and field analysis results. The research paper results focus on the make and delivery processes for illustration and evaluation.     

Technology selection in the absence of standardised materials and processes: a survey in the UK composite materials supply chain

Composite materials is an industry where technology selection has major consequences as there is not a standard manufacturing process, nor are there standardised materials with defined or proscribed properties for companies to select as multiple solutions are technically viable. This research aims to identify key factors for manufacturing technology selection in the UK composite materials supply chain. Literature review and managers’ opinions were used to identify 18 factors affecting manufacturing technology selection. This was followed by a survey comprising the multi-tier supply chain of the composite materials industry. The results of the survey show ‘on time deliveries/service level to customers’, ‘improve quality’ and ‘reduce cycle time’ received the highest average ratings. In this study a correlation analysis was performed to identify the underlying dependencies between the factors investigated. The identification and use of underlying dependencies rather than highest average provided a more comprehensive picture of the factors that affect technology selection in the composite materials industry. For this study, experts in composite materials were asked to comment on the findings of the survey and their value to the industry. The results presented may assist companies in the composite materials industry with technology selection decision-making processes.     

Measuring agri-food supply chain performance and risk through a new analytical framework: a case study of New Zealand dairy

Abstract

Many researchers and practitioners have long recognized the significance of measuring performance. Although general guidelines for measuring business performance are widely available, no appropriate measurement frameworks have been developed for measuring agri-food supply chain performance. Particularly, food quality and risk-related indicators have not been well integrated into existing performance measurement systems. Our research, therefore, addresses this knowledge gap by first providing an in-depth review of extant performance measurement systems and frameworks. It then develops an analytical framework by extending the Supply Chain Operations Reference (SCOR) model which has been extensively implemented across non-food industries. The analytical framework is further validated by utilizing a case study of 50 farmers and 10 dairy companies, operating in the New Zealand dairy industry.

Our pilot testing and subsequent findings show that the individual metrics interlocked with the analytical framework are in-line with the key industrial practices adapted by the New Zealand dairy industry. In addition, the framework is flexible and scalable to evaluate and benchmark other agri-food supply chains – ranging from fresh products such as fruits and vegetables to processed foods such as canned fruits. The findings further show that the detailed information required for measuring the level-3 SCOR metrics is not easily available in the industry, as researchers need to access specific company records that may be confidential. Consequently, this study provides how agri-food supply chain managers can employ our new analytical framework in-conjunction with the SCOR model for a deeper understanding of the complicated performance measurement indicators applied in their agri-food production systems and relevant supply chains.     

Insights from big Data Analytics in supply chain management: an all-inclusive literature review using the SCOR model

Abstract

When supply chain management (SCM) intersects with Big Data Analytics (BDA), uncountable opportunities for research emerge. Unfortunately, how analytics can be applied to supply chain processes is still unclear for both academics and industries. To better connect SC processes needs and what BDA offer, we present a structured review of academic literature that addresses BDA methods in SCM using the supply chain operations reference (SCOR) model. The literature since 2001 is reviewed to provide a taxonomy framework resulting in a nomenclature grids and a SCOR-BDA matrix. The most important result of this paper indicates a clear disparity and points to an urgent need to bring the efforts closer in a collaborative way for more intelligent use of BDA in SCM. Furthermore, this paper highlights a misalignment between data scientists and SC managers in BDA applicability. It also highpoints upcoming research tracks and the main gaps that need to be stunned.     

智联产品服务供应链研发运维多阶段联合优化与协调

在智联化和服务化背景下,智能产品服务系统成为制造企业转型升级的重要方向。产品的“智能”和“互联”特性给供应链中的产品和服务都带来了新的变化。考虑产品的“智能”和“互联”对产品、服务的需求和成本的影响,构建了供应链两阶段动态博弈模型。刻画了分散决策和集中决策下供应链的最优运作行为,基于产品收益和服务收益提出了“双元收益共享”的供应链协调机制。通过算例分析,探讨了“服务化”、“智能互联”与“双元收益共享”契约对供应链利润的影响。研究表明,智联产品供应链中融入智能服务,不总是能增加供应链利润,存在“服务化悖论”;当产品智联化后,智能互联特性加强了产品与服务的融合,使供应链各方的利润都有较大提高;“双元收益共享”契约不仅能实现供应链Pareto改进,还能提高消费者剩余。     

Supply chain management: A just-in-time perspective

Just-in-time (JIT) has been a widely recognized production philosophy alternative since the early 1980s. JIT principles and techniques have been widely adopted in many manufacturing firms. More recently, supply chain management has evolved as a discipline focusing on the design, planning and control of processes linking the initial raw materials to the ultimate consumption of the finished product. Supply chain efficiency is dependent on the efficiencies of the individual manufacturing organizations and the ability to connect along the supply chain. In this paper supply chain management from a JIT perspective is investigated, focusing on the linking mechanisms between successive companies and the collective efficiency of the supply chain.     

Green supply chain performance measurement using the analytic hierarchy process: a comparative analysis of manufacturing organisations

The main purpose of this research is to develop and deploy an analytical framework for measuring the environmental performance of manufacturing supply chains. This work's theoretical bases combine and reconcile three major areas: supply chain management, environmental management and performance measurement. Researchers have suggested many empirical criteria for green supply chain (GSC) performance measurement and proposed both qualitative and quantitative frameworks. However, these are mainly operational in nature and specific to the focal company. This research develops an innovative GSC performance measurement framework by integrating supply chain processes (supplier relationship management, internal supply chain management and customer relationship management) with organisational decision levels (both strategic and operational). Environmental planning, environmental auditing, management commitment, environmental performance, economic performance and operational performance are the key level constructs. The proposed framework is then applied to three selected manufacturing organisations in the UK. Their GSC performance is measured and benchmarked by using the analytic hierarchy process (AHP), a multiple-attribute decision-making technique. The AHP-based framework offers an effective way to measure and benchmark organisations’ GSC performance. This study has both theoretical and practical implications. Theoretically it contributes holistic constructs for designing a GSC and managing it for sustainability; and practically it helps industry practitioners to measure and improve the environmental performance of their supply chain.     

Serial Chain Merger Evaluation Model and Application to Mortgage Banking*

Mortgage banking operations can be viewed from a supply chain perspective, where the primary and secondary markets are upstream and downstream chain members, respectively. This article describes a serial‐chain‐merger data envelopment analysis (DEA) model to assess potential gains from the merger of different chain operations. We show that in our framework the merger of different chains with many sub‐chains is efficient within the DEA paradigm if and only if the mergers of sub‐chain members are all efficient. A case study of a banking operations merger is conducted to illustrate and validate the proposed approach. The computations show that merger of operations can result in overall efficiency improvement in the banking industry if the merger preserves the features assumed in the DEA model.     

Simulation Analysis of a Manufacturing Supply Chain*

A supply chain is a series of manufacturing plants that transform raw material into finished product. A pipeline within a supply chain refers to the stream of information, material, components, and assemblies that are associated with a particular product. It is typical for manufacturing plants to put considerable effort to optimize the performance of a horizontal slice of a supply chain (such as coordination among parts that share a common resource). The need to optimize the performance of the vertical slice (the supply chain connecting raw material to finished product) by controlling the transmission of schedule instability and the resulting inventory fluctuation is often overlooked. A schedule is stable if actual production requirements for a given period do not change from the forecast production requirements. Stable production schedules are important when managing supply chains as they help control inventory fluctuation and inventory accumulation. Failure to control schedule instability results in high average inventory levels in the system. In this paper a simulation analysis of supply chain instability and inventory is conducted, and it is shown how supply chains can be analyzed for continuous improvement opportunities using simulation. The focus is on a stamping pipeline in an automobile supply chain based on operating data from General Motors (GM). It is shown that the techniques used in this paper are a useful tool for supply chain analysis.     

Modeling a low-carbon garment supply chain

This article attempts to introduce indirect carbon emission and trade-credit concept in a network optimisation model for sustainable supply chain. The proposed model optimises total cost, total direct carbon emission, total indirect emission in the form of embodied carbon footprint of the raw material and total trade-credit amount over the purchased item in a supply chain. The model calculates the total cost by considering purchasing cost, logistics cost, handling cost and manufacturing cost. It attempts to measure the direct emission involved in manufacturing and logistics operations. The model has the capability to consider dissimilar trucks used for transportation according to their operating cost and carbon emission. Multi-objective goal programming is applied to deal with four objectives to find a tradeoff among these objectives. The result suggests that managers should capture the direct as well as the indirect emission which helps in arriving at appropriate strategy for a sustainable supply chain. The effectiveness of the proposed model is demonstrated through a case of a garment supply chain. This model also supports in deciding appropriate goal for carbon emission, supply chain costs, etc.     

Economic analysis of demand uncertainty and delayed information sharing in a third-party managed supply chain

Designers and retailers in consumer products industry are faced with high demand volatility and potential loss of profit from design piracy. Many retailers rely on third-party supply chain managers (SCMs) to manage global supply chains. A SCM starts raw materials procurement and production process based on expected demand and takes financial risks associated with demand uncertainty. But a retailer often delays sharing product design information with SCM forcing it to expedite production and distribution processes incurring additional financial penalties. To analyse economic impact of delayed information sharing under uncertain demand, we develop a mathematical model. Our model indicates that higher demand volatility lessens the effect of penalty associated with delayed information sharing for retailers. The model also shows that for a given demand volatility, per-unit premium increases asymptotically for a retailer compared to marginal production cost increase for SCM. Such findings are not intuitive for SCMs or retailers.     

A joint economic lot size model for raw material ordering,manufacturing setup,and finished goods delivering

In this research we consider a single-manufacturer single-buyer supply chain problem where the manufacturer orders raw materials from its supplier, then using its manufacturing processes converts the raw materials to finished goods, and finally delivers the finished goods to its customer. The manufacturer produces the product in batches at a finite rate and periodically delivers the finished goods at a fixed lot size to its customer, who has a constant demand rate. An integrated inventory control model, making joint economic lot sizes of manufacturer's raw material ordering, production batch, and buyer's ordering, is developed to minimize the mean total cost per unit time of the raw materials ordering and holding, manufacturer's setup and finished goods holding, the buyer's ordering, and inventory holding. Numerical examples are also setup to illustrate that jointly considering the inventory costs above results in less mean total cost than that of considering them separately.     

Understanding and Development of Supply Chain Agility and Flexibility: A Structured Literature Review

This paper provides a review of the literature while contributing to academic understanding of the concepts of agility and flexibility within the supply chain. The research identified 83 peer‐reviewed articles through a structured review technique, which is based on a three‐stage refinement process. Data reduction procedures using codification, sentence strings and a review of keywords, title, abstract and conclusion were used in the search. The papers identified focused on organizational and supply chain agility and flexibility. The acknowledged gaps in understanding and development of agility and flexibility in supply chains were identified and categorized in terms of conceptual, contextual and methodological gaps. Subsequent to the gap analysis, this paper argues that effective relationship integration with key partners is a fundamental mechanism for mitigating the problem of control dissipation, which has hindered academic understanding with respect to development and application of agile and flexible capabilities in supply chains. The findings in this paper will help academics to gain a better understanding and to develop the concepts of supply chain agility and flexibility. In addition, the findings indicate that supply chain stakeholders need to address the issue of relationship integration when undertaking, or participating in agility and flexibility development programmes, so as to maximize supply chain performance. The paper concludes by highlighting implications for managers and researchers, and proposes a number of areas for future investigation.     

Manufacturing networks and supply chains: an operations strategy perspective

The purpose of this paper is to analyze manufacturing networks and supply chains from an operations strategy perspective. These two areas have traditionally been treated as separate research tracks, but with the ongoing globalization of markets and operations there is a need to integrate these complementary disciplines to study networks of facilities. In this paper we examine the two research areas based on two structural decision categories in an operations strategy, viz. facilities and vertical integration. We present a typology for the analysis of network systems resulting in four basic network configurations. Coordination of activities within the network is contingent upon the configuration, thus resulting in four coordination approaches. The configuration and coordination analyzes can be used as a foundation for further research in the context of integrating manufacturing network and supply chain theory.     

Additive manufacturing’s impact and future in the aviation industry

Additive manufacturing (AM) is a technology that has the potential to change the future of aviation supply chains and how the aviation industry designs, manufactures and repairs aircraft in the future. The purpose of this research was to shed light on the current and future states of AM in the aviation industry. From focus groups with nearly 50 aviation professionals from aircraft original equipment manufacturers (OEMs), suppliers, maintenance repair overhaul providers, and AM service providers and AM production firms, we found that the adoption of AM will be triggered by the accumulated AM experience in the industry, the stability of AM technology and the development of new aircraft generations. For AM to be finally adopted, aircraft OEMs must actively manage several success factors and monitor numerous control factors identified and discussed in this research. AM will supplement traditional manufacturing processes at least in the short to midterm, likely grow exponentially and offer benefits for players in the aviation supply chain.     

An integrated production and inventory model for a whole manufacturing supply chain involving reverse logistics with finite horizon period

This paper proposes a model and solution method for coordinating integrated production and inventory cycles in a whole manufacturing supply chain involving reverse logistics for multiple items with finite horizon period. A whole manufacturing supply chain involving reverse logistic consists of tier-2 suppliers supplying raw materials to tier-1 suppliers, tier-1 suppliers producing parts, a manufacturer which manufactures and assembles parts from tier-1 suppliers into finished products, distributors distributing finished products to retailers, retailers selling products to end customers and a third party which collects the used finished products from end customers, dissembles collected products into parts, and feed the parts back to the supply chain. In this system, we consider a finite horizon period. A mathematical model for representing the behaviors of the system is developed. Solution methods based on decentralized and a combination of decentralized and centralized decision making process, referred to as the semi-centralized decision making process, are proposed to solve the model while the centralized decision making process is solved by a mixed integer nonlinear programming method. A numerical example is used to demonstrate the model and the solutions based on the three types of the coordination.     

Interorganizational System Characteristics and Supply Chain Integration: An Empirical Assessment*

Some firms have gained significant benefits by effectively deploying interorganizational systems (IOS) to tightly couple operations with their supply chain partners. In contrast, other firms with IOS deployments have struggled to achieve this level of success. So it is not clear how such systems can be configured to promote idiosyncratic interorganizational processes that integrate the supply chains and facilitate successful outcomes. To shed further light on this issue, we draw from multiple theoretical perspectives to develop a comprehensive and unique conceptualization of IOS characteristics that goes beyond the limited treatment it has received in extant literature. Furthermore, we empirically examine the IOS configuration choices made by firms with different supply chain integration (SCI) profiles. Our results support the notion that successful firms sequence the configuration of IOS characteristics toward effectively developing and supporting their supply chain process capabilities. In particular, we found that firms at the lower end of SCI configure IOS features to support supplier evaluation and automatic alerts. As organizations move to the upper end of the SCI spectrum, greater attention is paid to features associated with systems integration, planning, and forecasting. Recommendations to managers and academics stemming from our study are provided, along with avenues for future research.     

A decision support system for a third-party coordinator managing supply chain with demand uncertainty

Global supply chains reduce cost but increase lead times, complexities and uncertainties. Retailers in consumer products industry are getting shorter lead time to respond to market demand. To meet this challenge, many rely on third party supply chain managers (SCMs) for economically supplying required quantities of finished products quickly. However, due to shorter ‘time to market’, the SCM has to procure raw materials and start production process based on expected demand. Since SCM absorbs financial penalties associated with under- and over-estimation of demand from retailer, finding an optimal production lot size and product customisation strategy are essential to an SCM's operation. We develop a profit maximisation model and provide a close-form solution that allows an SCM to calculate optimal production lot size. The model is used to examine profitability of postponing product customisation. Finally, the effect of demand variation on SCM's profitability is explored.     

Quality management in outsourced global fashion supply chains: an exploratory case study

Abstract

Outsourcing production is common in the fashion industry but can lead to quality defects. This paper thus sheds light on how quality is managed in outsourced fashion supply chains. We propose a new trilogy for managing quality control in outsourced fashion supply chains: (1) manufacturer quality assessment, (2) quality management in production and (3) quality inspection and assurance. We implement an exploratory case study methodology. Through a qualitative case study of a leading global Japanese fashion retailer that outsources production mainly to China, we contribute to quality management studies by developing a new quality control trilogy for outsourced supply chains. Our findings can provide fashion retailers with guidance on controlling product quality in outsourced supply chains and developing strategies for improving supply chain performance. We also demonstrate the importance of contract and relationship management, supply chain integration and quality visibility in enhancing product and process quality in outsourced fashion supply chains.     

An integrated modelling approach for raw material management in a steel mill

An integrated modelling approach combining optimisation models with simulation is proposed for coordinated raw material management at steel works throughout the whole supply chain management process. The integrated model is composed of three components: ship scheduling, yard operation simulation and material blending models. The ship scheduling model determines which brands, how much and when they should be arrived, and the problem is modelled as mixed integer linear programming. The simulation model is used to simulate the whole processes from ships’ arrivals to the retrieval of the materials through the berthing and unloading the raw materials. Finally, the raw material blending model is developed for determining the brand and quantity of raw materials to be used. The proposed integrated modelling approach for raw material management has been successfully implemented and applied at steelwork to provide shipping schedules and predict future inventory levels at stock yards. By coordinating all the activities throughout the entire raw material supply chain management process, this article proposes an integrated approach to the problem and suggests a guideline by the appropriate simplification. The quantitative nature of the optimisation model and simulation facilitates an assessment of the risk factors in the supply chain, leading to an evaluation of a wide variety of scenarios and the development of multiple contingency plans. Further research is expected to supplement the ship scheduling models with heuristics for the idiosyncratic constraints of maritime transportation.