作为研究者的管理者:链接理论与实践的重要桥梁

不仅理论本身的原因会导致理论与实践的脱节,管理者不愿意使用理论或者不正确使用理论也会造成理论与实践的脱节,因此对管理者实践逻辑本身的分析就非常必要。基于对管理者实践逻辑的分析,管理者不仅应作为研究对象进入研究过程,即对管理者的实践智慧进行研究、吸纳和提炼,而且应作为研究主体进入研究过程。弥合管理理论与实践的距离,不仅要基于实践的逻辑去构建理论,更要研究实践者如何才能成为一个高效的研究者。     

11 Evidence in Management and Organizational Science: Assembling the Field’s Full Weight of Scientific Knowledge Through Syntheses

Abstract

This chapter advocates the good scientific practice of systematic research syntheses in Management and Organizational Science (MOS). A research synthesis is the systematic accumulation, analysis and reflective interpretation of the full body of relevant empirical evidence related to a question. It is the critical first step in effective use of scientific evidence. Synthesis is not a conventional literature review. Literature reviews are often position papers, cherry‐picking studies to advocate a point of view. Instead, syntheses systematically identify where research findings are clear (and where they aren’t), a key first step to establishing the conclusions science supports. Syntheses are also important for identifying contested findings and productive lines for future research. Uses of MOS evidence, that is, the motives for undertaking a research synthesis include scientific discovery and explanation, improved management practice guidelines, and formulating public policy. We identify six criteria for establishing the evidentiary value of a body of primary studies in MOS. We then pinpoint the stumbling blocks currently keeping the field from making effective use of its ever‐expanding base of empirical studies. Finally, this chapter outlines (a) an approach to research synthesis suitable to the domain of MOS; and (b) supporting practices to make synthesis a collective MOS project.     

Bridging the Relevance Gap: Aligning Stakeholders in the Future of Management Research

This report examines the relevance gap in management research. Its focus is the nature of knowledge created by research at the interface between business and academia in the context of major changes likely to affect the nature of demand for such knowledge. Management research has been accused of a lack of relevance to managerial practice and of too narrow a discipline base. The report examines the conditions giving rise to this criticism, in the UK and elsewhere, and identifies an important strategic need to increase the stakeholding of users in various aspects of the research and knowledge creation and dissemination process. The report concludes with recommendations concerning new forms of research partnership and research training that will address the relevance gap. However, bridging this gap does not only require changes in the academic mind-set. Managers and firms too need to rethink their involvement in the research process.     

Enhancing the Practical Relevance of Research

This article seeks to encourage scholars to conduct research that is more relevant to the decisions faced by managers and policymakers, and addresses why research relevance matters, what relevance means in terms of a journal article, and how scholars can increase the relevance of their research. I define relevant research papers as those whose research questions address problems found (or potentially found) in practice and whose hypotheses connect independent variables within the control of practitioners to outcomes they care about using logic they view as feasible. I provide several suggestions for how scholars can enhance research relevance, including engaging practitioners in on‐campus encounters, at managerial conferences, and at crossover workshops; conducting site visits and practitioner interviews; working as a practitioner; and developing a practitioner advisory team. I describe several ways that scholars can convey relevant research insights into practitioners, including presenting at practitioner conferences, writing for practitioners in traditional crossover journals and in shorter pieces like op‐eds and blogs, and attracting the interest of those who write columns, blogs, and articles about research for practitioners. I conclude by describing a few ways that academic institutions can encourage more relevant research, focusing on journals, professional societies, and doctoral programs.     

Intermediaries in the relevance-gap debate: A systematic review of consulting roles

A highly contested issue in management science is its relevance to practice. Despite third parties’ potentially significant role in changing the interaction between divided parties, the long-standing literature on the relevance gap has paid third parties little systematic attention. Drawing on a boundary-spanning perspective, and the concept of brokerage in particular, we review how the consultant role is discussed as an intermediary third party between management science and management practice. Based on a systematic literature review of 133 articles, we identify different intermediary consultant roles linking management science to management practice. Our findings detail how the practices associated with intermediary consultant roles performed by academics or practitioners relate to several key relevance criteria, how management knowledge flows when including intermediaries and how intermediaries in different roles relate to different audiences. Based on the findings, we develop a third-party model of intermediary consultant roles and knowledge flows. The model indicates the theoretical significance of third parties in shaping the interaction and knowledge flows between management science and management practice and has theoretical implications for understanding the persistence of the relevance gap. Regarding practical implications, we suggest how management scientists could target third parties as new key practitioner audiences. Considering third parties, and thus moving away from a two-party view, opens up promising directions for further research on the roles and role shifts of various intermediary actors and on how different intermediary audiences may appreciate different types of academic knowledge.     

The healthcare supply network: current state of the literature and research opportunities

Abstract

This literature review maps recent studies addressing supply chain management (SCM) in the healthcare sector through a systematic approach that synthesises 74 empirical studies (2006–2016). Our approach adopts a network lens to map the literature and offers key contributions to the field. First, we show that there is a lack of network level studies. Second, there is an imbalance of research attention regarding the various types of supply, namely health services, medicines, medical supplies and blood supply. Third, we underline the advantages of the network lens, indicating network actors and flows between those actors that need further research. Fourth, we show an alarming lack of theoretical lens in healthcare SCM studies and draw attention to the fact that even when explicitly adopting a theory, some studies show inconsistencies between theoretical lens and level of analysis. Ultimately, we offer a map of future research for healthcare SCM through a network lens in order to improve the understanding the complexities of the healthcare sector.     

In search of a soul of relevance for European management research

The argument is made that contemporary management research is driven by misplaced scientific ideals that keep research at a distance from managerial practice. Misplaced scientific ideals are institutionally reinforced, and therefore hard to change. To provide a viable alternative a different ‘soul of relevance’ needs to be constructed, which addresses the localized, embedded, fluid and contingent nature of managerial work. Four tenets are suggested that may tentatively form the basis of such work, which are as follows: practice as constitutive of organization, time as ontology, becoming as essence, and heterogeneity of factors. Narrative patterns that combine these tenets may help constitute a soul of relevance that further energizes European management research.     

Shades of Grey: Guidelines for Working with the Grey Literature in Systematic Reviews for Management and Organizational Studies

This paper suggests how the ‘grey literature’, the diverse and heterogeneous body of material that is made public outside, and not subject to, traditional academic peer‐review processes, can be used to increase the relevance and impact of management and organization studies (MOS). The authors clarify the possibilities by reviewing 140 systematic reviews published in academic and practitioner outlets to answer the following three questions: (i) Why is grey literature excluded from/included in systematic reviews in MOS? (ii) What types of grey material have been included in systematic reviews since guidelines for practice were first established in this discipline? (iii) How is the grey literature treated currently to advance management and organization scholarship and knowledge? This investigation updates previous guidelines for more inclusive systematic reviews that respond to criticisms of current review practices and the needs of evidence‐based management.     

Spare parts classification and demand forecasting for stock control: Investigating the gap between research and practice

This paper investigates the gap between research and practice in spare parts management, with specific reference to durable goods addressed to private or professional customers. The paper provides a critical literature review of theoretical contributions about spare parts classification and demand forecasting for stock control. The discussion of ten case studies, then, allows to analyze the reasons for this gap, by addressing the limitations of models developed in literature, the role of contextual factors and the maturity in companies' spare parts management practices. Four main directions for research are proposed in order to bridge the gap, namely: to develop integrated approaches to spare parts management; to define contingency-based managerial guidelines, to favor the knowledge accumulation process in companies, and to supplement theoretical models with practical relevance.     

Supply chain relationship quality and its impact on firm performance

Abstract

This paper examines the impact of supply chain relationship quality (SCRQ) on firm performance (FP) through the mediators of supply chain management processes (SCMP) and supply chain performance (SCP). In the literature, these linkages have been examined separately; in contrast, this study takes a holistic perspective on the antecedents of FP. The model was tested using survey data from manufacturing companies. Variance-based structural equation modelling revealed that both SCMP and SCP lead to FP, unlike SCRQ. On the other hand, SCRQ affects SCMP. Drawing on the resource-based view, consistency in SCRQ can lead to not only efficient and effective supply chain management but also improvements in FP and SCP. This research has practical implications, providing supply chain decision makers with insights on enhancing FP. Supply chain decision makers will be able to benefit from the findings of our study by improving supply chain relationships with supply chain members and ensuring FP. This research also highlights how effective management of SCRQ, SCMP and SCP can provide better FP and a competitive advantage.     

Developing a Human‐centred and Science‐based Approach to Design: The Knowledge Management Platform Project

The gap between theory and practice is a persistent problem in management and organization research. In this respect, several scholars have suggested that ‘design’ is an ideal‐typical form of mode 2 knowledge production. Design research develops knowledge in the service of action and problem solving in organizational settings. In this paper, we connect two perspectives on design that can be considered to be largely complementary but have hardly been combined and integrated in practice: science‐based design drawing on design propositions grounded in research and human‐centred design emphasizing an active and systematic participation by users and other stakeholders. An integrated approach that builds on both perspectives is developed and subsequently applied to designing and developing a portal for mapping competencies in an information technology cluster. This project involves creating problem awareness and articulating design propositions as well as developing scenarios of use, experimenting with prototypes, and organizational transformation. As such, this methodology addresses the dual challenge of rigour and relevance by producing both scientific and practical knowledge.     

Towards a Methodology for Developing Evidence-Informed Management Knowledge by Means of Systematic Review

Undertaking a review of the literature is an important part of any research project. The researcher both maps and assesses the relevant intellectual territory in order to specify a research question which will further develop the knowledge base. However, traditional 'narrative' reviews frequently lack thoroughness, and in many cases are not undertaken as genuine pieces of investigatory science. Consequently they can lack a means for making sense of what the collection of studies is saying. These reviews can be biased by the researcher and often lack rigour. Furthermore, the use of reviews of the available evidence to provide insights and guidance for intervention into operational needs of practitioners and policymakers has largely been of secondary importance. For practitioners, making sense of a mass of often-contradictory evidence has become progressively harder. The quality of evidence underpinning decision-making and action has been questioned, for inadequate or incomplete evidence seriously impedes policy formulation and implementation. In exploring ways in which evidence-informed management reviews might be achieved, the authors evaluate the process of systematic review used in the medical sciences. Over the last fifteen years, medical science has attempted to improve the review process by synthesizing research in a systematic, transparent, and reproducible manner with the twin aims of enhancing the knowledge base and informing policymaking and practice. This paper evaluates the extent to which the process of systematic review can be applied to the management field in order to produce a reliable knowledge stock and enhanced practice by developing context-sensitive research. The paper highlights the challenges in developing an appropriate methodology.     

管理学术与实践隔阂:和谐管理的桥梁作用

管理学术与实践各自自我循环的运作模式,使得二者之间存在较大的隔阂。从管理知识的形成与使用视角来看,原因包括两个方面:首先是管理知识的类型,目前学者们认为面向实际问题解决产生的模式2知识比传统学术研究产生的模式1知识更具实践价值,但分析发现模式1与模式2因其优劣互补而分别适应于不同的管理问题;其次是目前实践者对管理知识的消费偏好,据此给出了缩减管理学术与实践隔阂的整体思路及措施.和谐管理理论揭示了如何定位组织中核心问题以及解决问题的双规则机制,将其应用于上述措施,有助于促进管理学术与实践的有效对话。     

科学管理原理:理论反思与现实批判

泰勒的《科学管理原理》发表100年来,科学管理的理论和实践得到不断发展和创新。无论《原理》作为一种思想体系或管理哲学,还是对制度经济学的推进,以及作为现代管理理论的发轫,其理论和技术的生命力都不容忽视。由此,探讨泰勒科学管理的本质所在,揭示科学管理在过去100年对人类组织管理行为的深刻影响,批判性地分析我国科学管理的思想传播和实践过程显得十分重要。故提出一个核心观点:科学管理原理是科学精神在人类管理行为上的反映,是现代产业文明的哲学基础和行动原则。重新发现和挖掘泰勒管理哲学和技术的现实意义在于坚定管理理论和实践创新的科学精神,这对中国管理理论和实践的发展与创新具有方向性价值。     

Production planning and control for remanufacturing: literature review and analysis

This article reviews the literature on production planning and control (PPC) for remanufacturing. The objectives are threefold: to determine whether the gaps identified by Guide (Guide Jr, V.D.R., 2000. Production planning and control for remanufacturing: industry practice and research needs. Journal of Operations Management, 18, 467–483) on the subject with respect to the main complicating characteristics of remanufacturing have been fulfilled; to classify the literature based on an appropriate structure to obtain a better understanding of the subject identifying sources of future research and to provide a useful source for scholars and practitioners. Seventy-six papers were examined and classified. It was found that none of the studies deals simultaneously with all of the complicating characteristics, and that more practical research is needed. In addition it was found that we lack studies regarding forecasting and aggregate planning considering disassembly of returned products, material matching restrictions or stochastic routings, master production scheduling considering material matching restrictions or stochastic routings, ordering system and capacity planning considering material matching restrictions and inventory control and management considering stochastic routings.     

管理理论的实践相关性问题研究综述

介绍了管理理论缺乏实践相关性问题产生的历史背景以及其主要证据,并从管理理论传播过程、管理理论生产过程、管理研究方法论和管理理论框架、管理学者的价值观和管理学院追求的目标4个方面,对问题的原因进行了综述和分析,最后提出了需要进一步研究的几个问题。     

Production planning and control for remanufacturing: exploring characteristics and difficulties with case studies

Production planning and control for remanufacturing is a major managerial challenge in the operations management. Researches demonstrate the need for decision-making methods in this context, which has generated theoretical and quantitative studies. However, this area still lacks empirical studies dealing with the practical, day-to-day difficulties of remanufacturers. The purpose of this paper is to link the literature and practice in a systematic in such a way that it is possible to show the similarities and differences between theoretically listed needs and real cases, thereby extending the results of previous research. For this purpose, four case studies are considered. The cases involve original equipment manufacturers (OEM) of automotive parts that have remanufacturing operations. The results indicate that these companies have difficulties that have not been addressed to date in the literature related to the uncertainties inherent in remanufacturing. In addition, we find that these companies use simplified decision-making approaches.     

PFI项目特点对项目风险事件和脆弱性的影响

不同特点的项目需要不同的管理手段与之相匹配,这样才能有效的提高项目成功率.PFI是一种公私合营的项目运营方式.它的基本目标在于充分利用私有部门的资源来为公共部门项目提供优良的服务.在目前的文献中,还缺少对于PFI项目特点与项目成功(失败)之间关系的研究.对于PFI项目的特点在项目风险过程中所起的作用不是很清楚.通过分析5个英国PFI项目,本文识别出PFI项目的一些特点:新奇性、长期性、高复杂性、紧联结性、高度战略性、多目标性和严格的法律法规限制.本文提出PFI项目的这些特点在一定程度上与项目组织活动和管理活动相互作用,一方面提高了项目风险事件发生的概率,另一方面能够增加项目脆弱性.这些机制说明拥有这些特点的PFI项目需求很高的项目管理能力.     

A Systematic Review of Literature on Offshoring of Value Chain Activities

Locational aspects of a firm's value chain configuration are recently gaining increasing attention by academics, practitioners, and policymakers. In this vein, the international business (IB) literature has produced a substantial body of knowledge on the offshoring phenomenon, offering a sizeable and constantly growing amount of evidence related to the offshoring organization and its organizational and managerial specifics. In this study, I map and assess the existing literature on offshoring of value chain activities. In the course of a systematic literature review, I analyze a total of 63 studies from leading IB research publishing journals and synthesize them into an integrating framework that links offshoring with its antecedents and consequences. In doing so, this systematic literature review offers a two-fold contribution: On the one hand, it helps to identify gaps that IB scholars need to address in order to further develop the existing body of knowledge on offshoring. On the other hand, it provides practitioners with a comprehensive knowledge repertoire that increases the quality of their offshoring-related decision-making.     

Expanding the Domain of Festival Research: A Review and Research Agenda

Festivals are an important sub‐field within event studies which, until recently, have not been studied as separate experiences. A systematic review of the emerging literature on festivals reveals several key characteristics. While festivals are diverse in nature and geographical location, scholarly interest focuses on five main themes: the motivations for organizing, funding and attending festivals; the experiences of festival attendees; the relationship between festivals and their local environments; the economic and sociocultural impacts of festivals; and the management of festivals. Despite growing interest in festivals as research sites, little attention has been afforded to investigating festival processes. In particular, considerations of how festivals are established, and which individuals are involved in their initiation and regular staging, offer opportunities for research. This paper highlights the significant role festivals play within their local communities, including their facilitation of social cohesion and regional identity. Our study reveals that the literature rarely discusses the development of festivals over time and the wider networks in which festivals are embedded. This critical review of festival research identifies various research gaps and directions for future research to develop theory and practical understanding of festivals.