Social work guanxi: a reflexive account of the social work relationship in the Chinese context

ABSTRACT

In a guanxi-driven acquaintanceship, the worker, the client, and the community are tied together more closely than they are in mutually agreed-upon service contracts. This paper re-examines the contemporary boundaries in the social work relationship, especially in Asian nations such as China, where ‘relationships’ are generally translated and perceived as ‘guanxi’. The indigenisation of social work must be managed with care when translating from West to East. Drawing from the experiences of community development projects in rural Hong Kong, this paper discusses how guanxi among social workers, clients and other stakeholders in Chinese communities might challenge the professionalism of social work and breach the boundaries of social work relationships.     

Pathways to social work supervision

ABSTRACT

Social work research and literature in the area of supervision tends to focus on the supervision of field education students. Less attention is given to the supervision of social work practitioners and there is almost no information that examines how social workers become supervisors. This exploratory study interviewed 27 practicing social work supervisors across different fields of social work practice in Western Canada. The participants included 15 supervisors with a graduate degree and 12 supervisors with an undergraduate degree. The supervisors completed a brief questionnaire that was followed by a structured interview. Supervisors were asked how they came to be social work supervisors. Thematic analysis of the supervisors’ responses revealed three pathways to supervision: task exposure, supervision by happen chance, and deliberate decision. The responses suggested that additional focus on supervision might be included in undergraduate education and that universities, professional associations, and employers pay more attention to succession planning.     

Relationship based social work practice: the case for considering the centrality of humour in creating and maintaining relationships

Relationship based social work practice has received increasing attention in recent years. The use of humour has infrequently been considered in relation to social work, and humour use is a neglected aspect in examining relationships in social work. As humour conveys humanity, is grounded in our earliest attachments and in the management of emotions, the purpose of this paper is to consider how humour operates in social work relationships. Importantly humour can help facilitate relationships with service users, and become a tool to help service users, social workers and their colleagues establish relationships.     

Culturally sensitive social work: promoting cultural competence

In current times of great conflict and clashes between different cultures and worldviews, cultural competencies should be a well embedded feature of social work education. This is a fundamental and cross-cutting issue; however, we question whether it is an obvious concern in social work education in European countries, specifically in Portugal, and if the curriculum of social work courses covers this topic. This article is based on research that seeks to find out if there are mandatory curricular units of the disciplinary field of social work that explicitly address culturally sensitive social work and cultural competencies. Thus, this article presents a study that focuses on educational institutions that provide social work courses in Portugal, and has the potential to be extended to other countries. An online survey and a document analysis of the curriculum programmes of all Portuguese courses in social work were conducted. The study results revealed the lack of curricular units with clear terms relating to the topic of culturally sensitive social work. The implications for practice and educational policy are also discussed, which lead to a reflection and analysis of the evaluation and accreditation process of social work education in Portugal, with a conclusion that it is incomplete and faces major challenges in curriculum development and course accreditation. Challenges and opportunities in developing social work curricula, as well the debate around a generic or specialist social work education are also discussed. Finally, the authors suggest an opportunity to develop cultural competencies through continuing and lifelong learning for social workers.     

Building relationships on social networking sites from a social work approach

ABSTRACT

Our current age of connectedness has facilitated a boom in interactive dynamics within social networking sites. It is, therefore, possible for the field of Social Work to draw on these advantages in order to connect with the unconnected by strengthening online mutual support networks among users.

The aim of this article is to examine whether ‘connectedness’ in social networking sites improves online social capital and resilience of social service users.

Through our analysis of social networks carried out on an experimental model, we observed the patterns of connectedness on Facebook of 50 social service end-users from Málaga, Spain. The detection of online communities through the modularity algorithm has allowed us to ascertain whether individuals’ offline realities mirror their online realities. At the same time, we examined the influence certain interactions (likes, comments, etc.) have on leadership through online ethnography. Finally, online social capital, understood as the combination of connectedness and online interaction, has been correlated with users’ resilience. The results reveal that both connectedness and interaction feed themselves and have correlations with resilience.     

Culturally responsive social work practice with D/deaf clients

ABSTRACT

D/deaf individuals are often marginalized in our society. A lack of cultural understanding among social workers serving this population, coupled with communication barriers, inconsistent access to interpreters, or misperceptions of culture, adds to the potential for further marginalization. D/deaf individuals seeking mental health and social services live in a unique cultural context with which social workers may not be familiar and experience persistent issues surrounding access to mental health and social services. This article reviews some useful best practices, cultural points to be aware of, and suggests some strategies for providing culturally responsive social work when working D/deaf clients.     

The psychological goods on clinical social work: a content analysis of the clinical social work and social justice literature

The purpose of this content analysis was to evaluate the extant literature on clinical social work and social justice. In July 2009, an online search of the university databases EBSCO Host (1988–2009) was conducted to identify articles on clinical social work and social justice. Thirty-six peer reviewed journal articles were identified and extracted. The majority were non-empirical articles (75%) published in the United States (94%) over a 21-year period from 1988 to 2009. Overall, clinical social work practice was described as psychological and/or sociopolitical interventions that had a direct and/or indirect effect on psychological and sociopolitical level social justice outcomes. Theories and practices consistent with social justice were advanced. These findings suggest that clinical social work's promotion of psychological well-being remains an underdeveloped area in the scholarly and research literature. In this era of professional educational reform, additional research and professional training on social justice based clinical social work practice is warranted.     

Information and computer technology use in Australian social work education

Abstract

Computer technology is now an every day aspect of both our personal and professional lives. Recently however, concern has been raised as to the preparedness of social work students to use this tool effectively when entering the practice setting. This paper sets out to address the issue by investigating the extent and ways in which computer technology is included in four-year full time Australian social work degree programs. A national study of Australian academics was conducted and the main themes to emerge were: 1) information and computer technology was considered important for social work education and practice; 2) educators need to understand technology if they are to incorporate it effectively within their curricula; 3) the inclusion of technology in social work education should be approached with caution to ensure it is used appropriately to enhance students' learning while maintaining the guiding values and principles of practice of the social work profession; and 4) that students are aware of the legal and ethical use of technology in practice.     

Assessing attitudes of college students toward cross-cultural relationships: Implications for social work practice,research, and education

Higher education in America is a major social institution and an incubator of intellectual thought, holding an important and transformative place in the public domain, but it has also been implicated in the perpetuation of inequality, and the feeding of racial animus. The research question guiding this quantitative study explored predictors of college students’ perceptions of interracial relationships, which led to the querying of factors likely to impact social distance regarding interracial relationships at a mid-sized, diverse, rural university in the south. Two instruments were utilized to test the variables; the Bogardus Social Distance scale and the Social Dominance Orientation scale. The findings indicate statistical significance among two of the three variables examined, when controlling for socioeconomic and demographic variables; positive interracial experiences (p = < .002) and, greater amounts of interracial social contact (p = < .046) predict lower social distances regarding interracial relationships. Implications for higher education involve greater efforts toward social inclusion, increased cultural sensitivity, and an acknowledgment of the current and past structural and systemic inequities that have hindered positive race relations, and a vow to rectify those.     

Aggression in the academic workplace: a psychodynamic analysis of social work

Abstract

Aiming to promote quality collegial relationships in tertiary education, this theoretical study draws on the peer-reviewed literature to provide a psychodynamic analysis of workplace aggression in the social work discipline. Because the study assists academics to identify their aggressive practices and the aggressive practices of their colleagues, the findings can be of relevance to other practice-based disciplines. Elaborating on the causes and effects of the disciplinary, institutional and individual forms of aggression, this study identifies the avoidance of the emotional pain in work with clients as the main reason behind the active or passive–aggressive behaviours in the discipline. Academics act out this defensive manoeuvre through denying the existence of knowledge gaps in the discipline, denying the inextricable link between empirical research and theories of practice, teaching exclusively theories unsupported by empirical studies, and resisting to set boundaries on active and passive aggression. The study proposes the advancement of research-into-practice mindedness in social work schools, the requirement that prospective social work academics gain considerable practice experience before entering academia, the need for academic leadership positions to require peer-reviewed publications in both teaching and practice and the need for Schools to publish a volume of empirical research to be accredited as providers of social work education.     

An exploration of the intersection of race,gender and generation in African American women doing social justice work

This article examines how Black women from varying generations articulate their perceptions about race. The 183 participants, ranging in age from 21 to 69, were Black women committed to social justice work. An under‐researched area is the exploration of generational perspectives about race among Black women social activists. Utilizing an exploratory sequential mixed‐methods design, data were collected through six in‐depth personal interviews, four focus groups, and an online survey. Intersectionality, standpoint and social identity theories were used in a complementary way to interpret the findings. Analysis of the data suggests that Millennials perceive race and social justice work differently than the Gen‐Xers and Baby Boomers. The Millennials more readily acknowledge the intersectionality of their multiple identities and tend to characterize their racial experiences as gendered. Furthermore, like the Baby Boomers and Gen‐Xers, the Millennials expressed a need for and a commitment to social justice work, but seemed more open to collaborating with other socially oppressed groups.     

Investigating the quality of social work. An experience of self-assessment with Italian social workers

Evaluating the quality of social work practice is becoming increasingly important for various reasons, among which are changes in the welfare system and the reduction of resources. Meanwhile, it is acknowledged that evaluating the quality of social work is a highly complex task. Different meanings are attributed to the concept of quality and the concept of quality in itself is linked to the notion of social work identity, nature and aims, which is an object in transition. Although performance appraisal systems are spreading, a common understanding about what is ‘good social work practice’ is lacking, also within the professional community. In Italy, social workers seem missing in the arena of investigating and indicating which criteria can be used to evaluate social work practice. To counteract this weakness, a participative research-intervention project was developed from 2006 to 2011, aimed at supporting social workers in evaluating their work. During workshops with practitioners a self-evaluation tool was designed by means of asking social workers for the possible criteria to be used to define ‘good social work practice’. This paper presents the structure and methods adopted throughout such project, focusing on both the self-assessment questionnaire and the emerging notions of quality of social work.     

Supervision reviewed: reflections on two different social work models in England and Sweden

This article draws on the findings of two independent research projects on supervision: one based in England and the second in Sweden. The findings cited illustrate predominantly the perspectives on supervision held by social workers and managers in the statutory services. In the process of contextualising, theorising and pulling together the threads from their respective findings, the authors reflect on the fabric and models of supervision in the two countries. The opportunities and disadvantages of the two contrasting models in current practice are discussed. This includes the steps that could be taken in either country to improve the quality of supervision within learning organisations.     

Magic happens: Revisiting the spirituality and social work debate

Abstract

The social work profession is currently undergoing a resurgence of interest regarding the issue of spirituality in social work. This article attempts to summarise and explore the debate so far and to discuss the implications of this in a practice context. Current issues including definitions of spirituality and the key concerns in the areas of both practice and education are addressed. The article concludes with an overview of a model of spiritually sensitive social work practice, and poses options for further professional reflection on the place of spirituality in social work practice.     

Cross-national social work case analysis: learning from international experience within an electronic environment

This article presents the results of a pilot of a cross-national learning process within the context of social work education. The pilot was carried out in the electronic environment by students from four European universities (Hogeschool Utrecht, Sheffield, Tartu and Vilnius). The analysis of the social work case of a disabled person was aimed at developing students’ abilities to make sensitive cross-national comparisons, to communicate within a different language and cultural context and to demonstrate understanding between practice and policy in a different country. Students’ reflections revealed the relevance of cross-cultural social work case analysis for developing future social workers’ professional and personal competencies. The study offered new insights into the social reality of the students’ own countries, into social work education and practice, and provided a broader understanding of international social work trends. The evaluation of the piloted e-learning programme indicated the advantages and limitations of long distance, cross-national learning.

Straipsnyje pristatomi socialinio darbo studentams skirtos elektroninio mokymosi programos bandymo tarptautiniu lygiu rezultatai. Programos bandyme dalyvavo keturiu Europos auk?tuju mokyklu studentai (?efildo, Tartu, Vilniaus universitetu ir Utrechto Hogeschool). Elektronineje erdveje jiems buvo pateiktas neigalaus asmens problemi?kos socialines adaptacijos atvejis, kuri, vadovaujant destytojams, jie turejo sinchroni?kai i?analizuoti programoje nurodytomis pakopomis. Mokymo programos tikslas – ugdyti studentu tarpkulturine kompetencija, gebejimus atlikti lyginamaja analize, padeti jiems giliau suprasti ry?i tarp skirtingu ?aliu socialines politikos ir socialinio darbo praktikos. Studentu refleksijos bei atvejo sprendimo proceso analize parode, kad tokia programa yra tinkama ugdyti busimu socialiniu darbuotoju profesine ir asmenine kompetencija tarptautiniu lygiu. Vertindami elektroninio mokymosi programa, studentai konstatavo, kad ji leido jiems naujai pazvelgti i savo ?aliu socialine situacija, geriau suprasti tarptautinio socialinio darbo tendencijas ir suteike lyginamuju tyrimu patirties. Programos bandymas padejo identifikuoti ir distancinio mokymo trukumus, i kuriuos butina atsizvelgti taikant ja ateityje.

In dit artikel worden de resultaten van de pilot van een e-learning programma gepresenteerd waaraan Social Work opleidingen van verschillende Europese universiteiten en hogescholen hebben deelgenomen (Hogeschool Utrecht, Vilnius University, Sheffield Hallam University Sheffield en University of Tartu). Een Nederlandse casus over de begeleiding van de werksituatie van een verstandelijk gehandicapte cliënt vormde het uitgangspunt. Gedurende een periode van 10 weken, maakte van elk land een groep van 4 studenten een analyse en interventieplan. De resultaten van digitaal verstrekte opdrachten werden met elkaar vergeleken. De bedoeling was dat studenten op deze wijze inzicht verwerven in diversiteit van benaderingen binnen Social Work in Europa. Het resultaat van de pilot is dat minstens zoveel overeenkomsten als verschillen in de Social Work praktijk en het onderwijs zichtbaar werden. Internationale trends konden worden onderscheiden. In een evaluatie van het e-learning programma worden de mogelijkheden en beperkingen van grensoverschrijdend afstandsonderwijs besproken.     

Cultural history analysis and professional humility: historical context and social work practice

This article explores the importance of history context to the cultural humility of the social work profession. Four graduate student reflections on history context using simplified cultural history method are used to illustrate how important it is to take a critical approach to social work policy and macro practice history. An important element of cultural humility is becoming conscious of social work blind spots on an interpersonal and professional level. Social workers have been involved in institutional practices in the past that are now considered insensitive to cultural difference. The profession has, at times, supported practices of discrimination. Thoughtful history analysis allows social work students and educators to begin to reveal blindness in the past that could help provide insight into current implicit bias and unintentional injustice.     

Intentions to leave supervision among social work supervisors: contributing factors

The study shows the evolution of intentions to leave supervision among students’ supervisors in their first year of supervision. A total of 168 social work supervisors in 10 academic institutions in Israel, during their first year of supervision, answered the questionnaires at the beginning (October 2014) and end (June 2015) of their supervisors training course. The findings indicate that the most powerful predictor of intentions to leave supervision at T2 was intentions to leave supervision at T1. This interesting finding shows that the supervision course does not necessarily address the issue of long-term commitment to supervision, and it is crucial that more attention be paid to this issue. Furthermore, we also found a significant contribution of organizational climate at T1 and of role overload at T2. Practical implications challenge the current structure of supervision courses, in order to encourage students’ supervisors to retain their supervisory role over time.     

The role of empathy in training social work students in motivational interviewing

Motivational interviewing (MI), an evidence-based approach with empathy as a key principle, effectively addresses client concerns found in the child welfare population. Training social workers in MI, and to be empathic, would increase the likelihood of better service delivery. Live supervision (LS) is a form of training that provides real-time feedback by clinical supervisors. This randomized comparison trial compared the effectiveness of LS or Teaching as Usual (TAU) on empathy in 54 MSW and BSW social work students. TAU involved students receiving online modules and assigned readings. Data were collected at baseline, after the interventions, and at five months follow-up. Differences in perceived empathy and empathic behaviors were measured by the Motivational Interviewing Treatment Integrity (MITI) and Toronto Empathy Questionnaire (TEQ). The study also assessed whether demographic variables or perceived empathy (TEQ) predicted empathic behaviors (MITI). Results indicate that, while both groups improved on empathy as measured by the MITI and TEQ, the LS group demonstrated more improvement. Demographic variables had no impact on empathy. The TEQ and MITI also did not demonstrate predictability suggesting the complexity of measuring empathy. The implications for social work education and future training are discussed.     

Navigating the gendered academy: women in social work academia

ABSTRACT

Women fare less well than men across all academic disciplines: they are less likely to be promoted, they earn less, and many more professors are men. There has, however, been little analysis to date of the experience of women in social work education, a discipline that has historically had higher representation of female staff and students. This study set out to explore women in the social work academy through a case-study of social work education in Scotland. A mixed-methods approach was used, including a review of relevant literature; an online survey of women and men academics in social work education; and semi-structured interviews with female social work leaders, past and present. The study found that women in the social work academy faced the same pressures as other women in higher education; some of these pressures were also shared by men. Most significant, however, was the extent to which women in social work academia experienced twin challenges, firstly, as female academics and secondly, as female social work academics in a discipline that struggles for recognition in the academy. We conclude that this makes for a contradictory and, at times, ambiguous experience for women as they navigate the gendered academy.     

Responsibilisation,social work and inclusive social security in Finland

ABSTRACT

In this article responsibilisation in social work is studied by analysing two Finnish state-level policy documents (called final report and research report) which concern a current activation initiative called inclusive social security (ISS). It is asked how social workers and clients are constructed as responsible subjects in these documents. Responsibilisation refers to the advanced liberal mode of governmentality, which aims to strengthen citizens’ abilities to self-governance through various techniques that include the intertwined elements of surveillance and empowerment. It is demonstrated that the policy documents construct the social workers’ and the clients’ responsibilities partly in different ways. The final report leads activation to be based on shared responsibility and social work to be more community-based, whereas the research report strengthens more individual-based responsibility of clients and social workers. For the clients, the interpretation of ISS based on shared responsibility would probably be less stigmatising and paternalistic than the one based on individual responsibilities, i.e. approaching long-term unemployed citizens as being personally ‘at risk’ and thus a justified target group of individualised techniques for activation. For social workers and clients, future activation appears to be a wide mix of different techniques, moral expectations and possible ways of being a responsible subject.