Humanitarian action in developing countries: who evaluates who?

Humanitarian NGOs and intergovernmental organisations are usually assessed by their funders, not their beneficiaries. In most cases, their evaluation relies on interviews with “professionals”, neglects field surveys, does not use opinion polls and seldom tries to assess the socioeconomic impact of relief. Moreover, it is commissioned by stakeholders at the risk of being judge and party. Such a system brings several conflicts of interest: (1) it needs to be approved by those who are evaluated and so does not deal with “bad eggs” that refuse to be investigated; (2) it produces biased analysis, does not name names and passes over fundamental issues; (3) it is very formal and technocratic, if not meaningless; (4) it does not help to learn from past mistakes. Hence this article proposes a framework to develop third party evaluations. It is suggested that, to be really independent, evaluation should neither be paid or commissioned by stakeholders, i.e. NGOs and institutional funders. To facilitate learning, its methodology and its results must also be available to the general public. To be accepted by those who are evaluated, finally, it should highlight the difficulties, explain the political context, acknowledge its subjectivity, recognize its limits, focus on processes more than results and develop qualitative analysis out of quantitative indicators.     

Segregation and Mortality: The Deadly Effects of Racism?

Elevated rates of mortality for African Americans compared to whites, coupled with the persistence of high levels of racial residential segregation, have directed attention to the structural manifestations of racism as potentially important pathogens for health. Using national mortality and census data for 1990 and a measure of black social isolation from whites, we examine the association between residential segregation and mortality in 107 major U.S. cities. Our analyses revealed that black social isolation tended to predict higher rates of mortality for African American males and females, although the strength of the association varied by cause of death. Socioeconomic deprivation explained a modest part of this association for black males but not for black females. Our analyses also found that a positive association between social isolation and mortality was more pronounced, for both blacks and whites, in cities that were also high on the index of dissimilarity. These findings highlight the need for research to identify the specific mechanisms and processes that link residential environments to adverse changes in health status.     

Servicing the body: placing glasses on the client’s head at the opticians

Various forms of service work rely upon personnel undertaking activities that necessitate close, and in some cases potentially intimate, contact with a client’s body. In this paper, we consider the ways in which opticians place and position glasses on the head of their clients and how they avoid, or at least ameliorate, the problems and sensitivities that might arise in this close encounter with the co-participant. The paper is based on the analysis of a substantial corpus of video-recordings, augmented by field work, undertaken both in UK and Denmark. The analysis draws on ethnomethodology and conversation analysis and contributes to our understanding of the interactional accomplishment of body work and embodied conduct and to the growing corpus of research concerned with ‘multimodality’ and the social organisation of service encounters.     

Races without Racism?: everyday race relations in Singapore

In Singapore, race has a prominent place in the city state’s national policies. Its political ideology of multiracialism proclaims racial equality and protection for minority groups from racial discrimination. However, despite official rhetoric and policies aimed at managing and integrating the different ethnic groups, some scholars have argued that institutional racism does exist in Singapore. While it is public knowledge, with few exceptions, racist provocations and experiences of racism are not publicly discussed. In recent years, the advent of social media has made it possible for Singaporeans oftentimes unwittingly to express racially derogatory remarks. This has highlighted that racism is much more deep rooted. Yet, it still remains the white elephant in the room. This paper examines the sociopolitical context that has contributed to everyday racial discrimination and calls for a public acknowledgement of racism so as to combat racist practices.     

On the learning journey: what helps and hinders the development of social work students’ core pre-placement skills?

The development and assessment of core skills, including communication skills, are essential prerequisites before social work students are judged ready for practice placement. This paper presents qualitative data from the first year of a three-year study of an undergraduate module taught jointly to undergraduate and postgraduate students on two qualifying programmes at a university in England. The study considers the impact of video recording in a ‘skills laboratory’ on social work students’ skills development, and compares this with other feedback mechanisms at the pre-placement ‘Readiness for Direct Practice’ threshold for the different student groups. Responses from 88 students to two questions on factors they identified as the most helpful/least useful for core skills development were collected, using the same questionnaire at three stages of the module. These were analysed using a grounded theory approach. A separate, quantitative analysis showed that assessment outcomes for undergraduate and postgraduate students were not statistically different. In contrast, this qualitative analysis showed that while there was common value for students from self-observation using video, there were key differences in learning preferences between undergraduates and postgraduates in relation to feedback. While undergraduates valued peer support in group work, postgraduates preferred feedback from authoritative, independent and credible sources.     

Racism, ‘second generation’ refugees and the asylum system

This paper explores ‘second generation’ refugee experiences of racism in London, drawing on 45 qualitative interviews. The article analyses specific histories of racialisation for three different refugee groups from Vietnam, Sri Lanka and Turkey and the generational shifts in reproducing race. The asylum system is foregrounded as an essential framework in which to analyse experiences of racism. This was most evident for the first generation refugee, however for their children less is known on how these forms of racism shaped experiences. Within our study, ‘everyday’ mundane forms of racism were recounted by the ‘second generation’ which were often contrasted with that of their parents in severity. This paper analyses this inter-generational relationship further in relation to racism, through the lens of the asylum system. The paper therefore contributes to a greater empirical understanding on earlier modalities of racism and how they survive into the present.     

Does your older adult client have a gambling problem?

Pathological gambling is becoming an increasing problem in today's culture, particularly because opportunities and inducements to gamble abound. This article describes symptoms, consequences, and comorbidities experienced by pathological gamblers. Gambling pathology is often invisible because pathological gamblers seldom disclose gambling problems to their primary care provider. Thus, nurses will benefit from knowledge of the physical and emotional signs of the disorder. A two-question assessment tool, the Lie/Bet Questionnaire, is useful in helping nurses identify pathological gamblers. Interventions and treatment options, including group therapy and environmental modification, are also discussed. As always, education concerning problems and consequences of pathological gambling is a first step. Because research has indicated that visits to casinos by older adults have doubled since 1975, the authors use an example of an older adult to clarify the issues. Although the article's content is applicable to clients across the life span, it has particular significance for older adults.     

Does it matter who treats you?

The examination of social workers' personal qualities has been surprisingly scarce in Finnish research on social work. According to research on psychotherapy, the differences in efficiency due to therapists' personal qualities have a significant impact on the outcome of psychotherapy. The therapist's role is crucial, particularly considering the founding and maintaining of a therapeutic alliance. Against this background, it is not surprising that there is also a connection between the therapist's style and the interruption of treatment. On the basis of earlier research there is reason to assume that there are non-specific factors which have a major impact on the outcome of therapy. Being positive, respectful, and supportive towards the client is essential in all forms of therapy. Skilful non-professional helpers apparently work in the same way. The origin of such skills and the question of how to teach them are questions of great importance. The article gives a review of the research conducted on the subject matter and offers three subjects of study for research on social work: first, differences in effectiveness between social workers; second, non-verbal communication in social work interaction; and third, practices of non-professional helpers and the efficiency of these practices.     

Which therapist perceptions best predict client outcomes? A naturalistic examination

Examining associations between therapists' perceptions of therapy sessions and client-reported outcomes in naturalistic settings (real-life therapy settings) can provide valuable guidance for the assessment, treatment, and monitoring of clients. This study included data of 1334 sessions from 127 clients (86 individual and 41 couple cases) and 15 therapists, collected at a therapy training center. Clients reported their personal functioning and individual symptoms before each session. Therapists rated clients' participation, receptivity, session progress, goal progress, and therapeutic alliance at the end of each therapy session. Multilevel Structural Equation Modeling analyses revealed that therapist-rated client participation and goal progress predicted better personal functioning, beyond clients' previous personal functioning scores. In contrast, none of therapist-rated session variables predicted clients' individual symptoms, beyond previous symptom scores. Power analyses suggested sufficient statistical power to detect small effect sizes. Findings of the current study have clinical implications for treatment planning and progress monitoring.     

Working with the enemy? Social work education and men who use intimate partner violence

This article examines service user involvement in social work education. It discusses the challenges and ethical considerations of involving populations who may previously have been excluded from user involvement initiatives, raising questions about the benefits and challenges of their involvement. The article then provides discussion of an approach to service user involvement in social work education with one of these populations, men who use violence in their intimate relationships, and concludes by considering the implications of their involvement for the social work academy.     

How does paid work affect who does the childcare? An analysis of the time use of Australian couples

This paper analyzes the effect of paid work by coupled parents of young children on the joint decisions to spend time engaged in childcare. We explore this using Australian Time-Use Survey data from 2006. We examine the effect of paid work in terms of the effect that total work time on a given day has on the amount of time spent on childcare; the allocation of time on activities across work and non-work days; and the effect of non-traditional work hours. The results show that mothers perform a large share of childcare, irrespective of their earning power or their partner’s availability to take on some of these tasks. The use of formal and informal childcare by others allows the mother to balance the competing demands of work and her own childcare; an effect that does not hold for fathers. These effects on childcare are also almost solely concentrated in the routine component of childcare (e.g. preparing meals, changing nappies), with each parent ‘protecting’ interactive childcare from the effect of both paid work and the relative availability of their partner to take on some of this childcare.     

Human genetic technology: who shall control?

The biotechnical "revolution" has fast come upon us. It promises to produce both substantial benefits and difficult dilemmas for individuals and society. Despite the growing attention being paid to biotechnology, a major unanswered question is who shall control the development and use of the powerful array of human genetic and reproductive innovations. Should the decisions be left to individual consumers and private industry or should they be made by the government or other social institutions? After briefly reviewing development in human genetics and reproduction and describing trends toward commercialization of them, this article discusses the dilemmas these trends raise for a democratic society. It argues for the urgent need to delineate societal goals and priorities for the future and for technology assessment as early as possible in the developmental process. The article concludes by presenting some examples of the social policy problems now emerging.     

Spouses’ time allocation to pro-environmental activities: who is saving the environment at home?

Family members often perform pro-environmental activities in a cooperative manner. We assume there are two decision-makers in a household, and develop an economic model of pro-environmental activities based on the household production framework. Our theoretical analysis shows how the opportunity cost of time, family structure, and environmental concerns affect an individual’s participation in pro-environmental activities. Using data from the Japanese General Social Survey 2002, we conducted an empirical analysis and found that spouses with lower time costs tended to allocate more time to specific pro-environmental activities. It was further revealed that family structure determines participation in pro-environmental activities.     

Who stays,who goes,who knows? A state-wide survey of child welfare workers

Child welfare workforce turnover remains a significant problem with dire consequences. Designed to assist in its retention efforts, an agency supported state-wide survey was employed to capture worker feedback and insight into turnover. This article examines the quantitative feedback from a Southern state's frontline child welfare workforce (N = 511), examining worker intent to leave as those who intend to stay employed at the agency (Stayers), those who are undecided (Undecided), and those who intend to leave (Leavers). A series of One-Way ANOVAs revealed a stratified pattern of worker dissatisfaction, with stayers reporting highest satisfaction levels, followed by undecided workers, and then leavers in all areas (e.g., salary, workload, recognition, professional development, accomplishment, peer support, and supervision). A Multinomial Logistic Regression model revealed significant (and shared) predictors among leavers and undecided workers in comparison to stayers with respect to dissatisfaction with workload and professional development, and working in an urban area. Additionally, child welfare workers who intend to leave the agency in the next 12 months expressed significant dissatisfaction with supervision and accomplishment, and tended to be younger and professionals of color.     

Missing the best opportunity; who can seize the next one? Agents show less inaction inertia than personal decision makers

Inaction inertia is a prevalent consumer decision bias, whereby missing a superior opportunity decreases the likelihood of acting on a subsequent opportunity in the same domain. We assume that a cognitive focus accounts for the inaction inertia effect. Individuals focus more on losses (the association between the current opportunity and missed opportunity) than gains (the association between the current opportunity and original states), therefore showing the inaction inertia effect. We also propose a self–other difference in inaction inertia: agents exhibit less inaction inertia than personal decision makers as they focus more on gains than losses compared to personal decision makers. In Study 1, agents were less trapped in inaction inertia than personal decision makers. Cognitive focus was measured with eye-tracking techniques in Study 2 and a self-reported item in Study 3. Agents were observed as focusing less on losses than gains compared to personal decision makers. This cognitive focus difference explained the self–other difference in inaction inertia. In Study 4, both types of decision makers were less susceptible to inaction inertia when focusing on gains than losses.     

50 + among the 50+: who works long workweeks among older workers in Canada?

The focus of this short report is on workers who are 50+ years of age and who have a work schedule averaging 50+ hours per week (i.e. a ‘long workweek’), using Statistics Canada's linked Workplace and Employee Survey (WES) 2005 microdata, as well as selected qualitative study findings. The results show that the proportion having a long workweek is actually higher among older workers relative to others. Also, mean job satisfaction among older workers with a long workweek is at least as high as older workers without one, whether or not controlling for other factors. In terms of the characteristics of older workers with a long workweek, this is overwhelmingly a male-dominated group, and the majority are in a managerial/professional occupation. Thus, they do not exhibit the characteristics typically associated with those having poor quality schedules or employment. Since older workers represent a growing proportion of labour markets in industrialised nations, it is important that these workers access sufficiently attractive employment opportunities to keep them in the labour force. However, the findings provide yet another reminder that workers' scheduling realities and preferences are not homogeneous.