Students and Refugees Together: Towards a Model of Practice Learning as Service Provision

Between 2001 and 2003, 14 assessed placements were provided for social work students through students creating a ‘virtual’ agency offering a service to refugees and asylum seekers. Drawing on research in progress regarding a unique project in South West England, this paper explores an inclusive model that creates a context for students to integrate theory and practice at the cutting edge of professional practice.

The START project is a service to refugees and asylum seekers, a group that experience acute social exclusion and media‐induced hostility, provided for two years entirely by students as part of their professional course requirements. Holistic, needs‐led assessment, cultural sensitivity and advocacy by students allow families and unaccompanied minors to access otherwise inaccessible resources.

In the current context of changing arrangements for practice assessment, emphasis on multi‐disciplinary learning and service user involvement, this offers an alternative to the ‘apprenticeship’ model for students in developing a secure professional identity. Student learning is framed as contribution rather than burden in the organisational and employment arena and service‐user outcomes have been dramatic. The focus of this paper is on the educational impact from the perspectives of students and practice teachers and an alternative model of practice learning.     

Reviews

This article seeks to stimulate debate around the relationship between Post‐Qualifying Social Work education and social work practice. Whilst initially welcomed as a positive development for the continuous professional development of qualified social workers, the author questions if in a work climate increasingly dominated by concerns about meeting global market forces PQSW education has the potential to support discriminatory and oppressive practice and undermine social work values?Higher education in England has been given the task by the General Social Care Council to develop Post‐Qualifying Social Work (PQSW) education that delivers both academic and vocational learning as national occupational standards, workforce planning and concerns around globalisation drive professional development. Indeed, a positive selling point for the PQSW framework is its apparent ability to bring together practitioners' career choices with professional development, employers' workforce planning strategies and the government's modernisation agenda for public service provision. However, could a system of education designed to meet such a variety of agendas undermine social work practice and reduce higher education to primarily providing programmes designed to meet regulatory requirements rather than professional social work that promotes an anti‐discriminatory and anti‐oppressive approach to practice? The article concludes that whilst evidence suggests PQSW education does make a positive difference to practitioners and their organisations, debate is still required to ensure it supports agreed social work values and a commitment to anti‐oppressive and anti‐discriminatory practice.     

The Resilient Survivor—A Student Social Worker's Journey

This article is intended to bridge the gap between the literature on the service user perspective, essential to social work training, and the personal experiences student social workers bring to their training. It argues that there is a need to recognise the personal and sometimes painful experiences student social workers may bring to their training and the potential impact they have on their social work education and future practice. Sexually abused as a child, the author is in a unique position as a first year social work student to explore and share the impact of childhood sexual abuse (CSA) on her social work education and how this has been managed. This article will chart a parallel journey of personal and professional development by exploring the importance of reflective thought on one's own personal experiences and discussing how these experiences can inform the professional knowledge, skills and value base. This article concludes that during personal and professional development potential issues or themes may arise. These include the blurring of personal/professional boundaries, the need for heightened self-awareness skills, the ability to use supervision appropriately and the potential to misuse personal insights.     

Cracking the Code—An Approach to Developing Professional Writing Skills

The development of writing skills sufficient to meet the complexities of contemporary social work practice is a growing demand from employers and practice educators. The paper explores current pedagogical debate relating to student support and the development of writing skills and relates this debate to meeting the needs of social work students engaged in practice learning and professional practice. A number of questions are raised about current social work education in England and the needs of students entering from non-traditional academic backgrounds facing the increasingly rigorous demands of professional report writing. The discussion is then grounded in a practice example of staff from a university social work course and education guidance service working together to meet student need in respect of developing writing skills. The development, implementation and evaluation of a university writing skills programme for social work students are explored. The paper concludes by setting out a range of challenges arising from experience of the programme and a consideration of theory, and points to potential ways forward based on a social practice approach to teaching writing skills.     

Inter‐professional Learning to Prepare Medical and Social Work Students for Practice with Refugees and Asylum Seekers

Social workers and medical practitioners, particularly those in general practice, provide services for individuals who experience social exclusion. Access to medical, health and social care services has been identified as problematic for refugees and asylum seekers, reflecting their marginalised status within society. It is widely accepted that multi‐agency responses and working together are key requirements in improving access to services and promoting social inclusion; however, achieving this across professional and agency boundaries often remains challenging. Joint planning and training have been suggested as being important in improving communication, leading to more flexible and creative services.

This paper describes the genesis and implementation of a series of innovative inter‐professional workshops for medical and social work students, focussing specifically on marginalised groups. Learning and teaching input was developed by, and came from, service users and qualified medical, health and social work practitioners. The paper focuses particularly on the sessions relating to refugees and asylum seekers. The content and structure of the sessions are discussed and students' responses are reported. The implications for future inter‐professional learning and practice in relation to socially excluded groups are highlighted.     

Evaluating the Impact of Post‐Qualifying Social Work Education

Post‐qualifying awards in social work are well established within the continuing professional development agenda for qualified social workers in the UK. The evaluation of education and training should be an integral part of this agenda because it is important to ensure that programmes continue to meet standards of delivery, are successful in meeting their aims and objectives and are making an impact on practice. However, there is a limited amount of published work on the evaluation of post‐qualifying social work education, with studies often focusing on programme delivery rather than on their impact on practice.

This paper explores evaluative work within the current post‐qualifying social work framework and discusses the results of an evaluation of the Vulnerable Adults and Community Care Practice programme, a specialist post‐qualifying social work education programme run by a UK university, as an example of an evaluation of the impact on practice. The results indicate positive evidence of impact on practice and demonstrate examples of how the programme has had a direct effect on individuals, teams, organisations and on people who use services.     

The Initial Qualifications,Induction and In‐Service Needs of Education Social Workers in Wales1

This paper presents an analytical evaluation of the initial entry qualifications, induction and in‐service requirements of education welfare officers (EWO)/education social workers (ESW) in Wales. These data were obtained from a sponsored research project funded by the Welsh Assembly Government conducted on a pan‐Wales basis. The findings indicate that only five local education authorities (LEAs) in Wales presently require social work qualifications for entry to the service. A majority of staff in the remaining LEAs tend to hold low level qualifications. Whilst induction practices vary between LEAs, better and improved practice is beginning to emerge. Similarly, the in‐service needs of ESW/EWS staff are not normally analysed systematically. Therefore, a variety of different approaches are used within LEAs to meet the in‐service needs of education welfare/social work staff. Some examples of good practice are postulated. Recommendations to improve the induction, initial training and in‐service requirements of staff in Wales are made alongside the need for further research.     

Learning from Our Mistakes: An Autopsy of an Unsuccessful University–Community Collaboration

A challenge facing social work education is how to enhance its connection to local communities. To this end, university and community collaborations have grown in popularity to address community needs and to augment student learning. The research literature indicates that there are many factors—from designs to guidelines—that drive successful collaborations. Building on the lessons from that research, this article provides a case study about a service-learning collaboration between a community organization and a masters-level social work course in the United States that was ultimately unsuccessful. Through stakeholder interviews and reflections, the authors provide several suggestions to improve future collaborations. These suggestions include the following. First, increase accountability for students and agency staff. Second, conduct an orientation session at the agency that includes necessary agency staff. Third, be mindful of cultural differences between organizations. Finally, restrict the number of service-learning options for students.     

Social Work Practice Placements in Aotearoa New Zealand: Agency Managers Perspectives

Agency managers are one of the key stakeholders in social work education, particularly in respect of practice placements. Managers play several roles within the placement context, acting as gatekeepers, supporters, mentors, potential employers and sometimes assessors of students. This study sought the perspectives of the managers of 13 social service organisations in New Zealand on practice placements. The findings of the study show that managers have preferences for specific attributes in social work students, including flexibility, humility, confidence and resilience. Challenges with placements are associated with student personal, interpersonal and cognitive capabilities, organisational factors and the tertiary institution. The findings also illustrate that the main benefits and motivations for supporting students are for the professional development of staff, completion of agency work, recruitment and workforce development. The article concludes that it is time for a new focus on understanding and supporting the development and assessment of student personal and interpersonal capabilities as well as skill and knowledge competencies. Furthermore, since managers are directly engaged with social work practice and are ultimately deciding which graduates to employ, greater consideration should be given to how institutions and employers can work together to determine which personal and interpersonal capabilities are relevant and necessary for the workplace.     

Evaluation of a Distance Learning,Post Graduate Advanced Award in Social Work Programme for Child and Family Social Work Supervisors and Mentors

This paper discusses open and distance learning and supervision in child and family social work, and presents the results of an evaluation by students of a distance learning, post graduate certificate programme for first‐line managers and supervisors in child and family social work. The programme also leads to an Advanced Award in Social Work. Eighteen students returned a postal questionnaire designed to gain their experiences of studying on the programme and their views about its different elements and its outcomes for themselves, their work, their organisations and service users. Most respondents thought that there were more advantages than disadvantages to studying by distance learning and to studying part‐time while working full‐time, but that self‐discipline is required and that workload constraints and difficulties in taking study time away from work impinged on their studies. More than half rated as good or very good the support provided by their mentors. Reported outcomes of studying on the programme included increased self‐confidence, enhanced supervisory practice, greater involvement of service users in service provision, and increased attention to gaining service user feedback. Key messages regarding the organisation of distance learning programmes are outlined, and pedagogical issues in post qualifying social work education are discussed, including the role of the mentor and the training needs of experienced staff or those working in specialised roles.     

Achieving Collaborative Competence through Interprofessional Education. Lessons Learned from Joint Training in Learning Disability Nursing and Social Work

The ability to work interprofessionally is widely regarded as essential to professional education and training for social work. The changing contexts of social work practice and the requirement for integrated working are regular reminders of the need for social work students to develop collaborative competence. Guidance preceding the development of the social work degree emphasised that social work students should undertake specific learning and assessment in partnership working and information sharing. This suggests that aspects of interprofessional education are relevant to the teaching and development of social work students if graduates are to successfully engage in complex practice.

This paper seeks to identify the competencies needed for successful collaboration. It then draws on evaluative research of joint training programmes in learning disability nursing and social work in England to discuss the unique experiences and perspectives of graduates whose social work training was exceptionally interprofessional. The paper will discuss how some of the findings from this research can indicate lessons for promoting collaborative competence in singly trained social work students. It will argue that interprofessional learning opportunities are one of the key ingredients for the development of critical practice.     

Promoting Creative Practice through Social Work Education

It has been suggested that the essence of professional work lies in the balance between the performance of technical tasks and the exercise of judgement and discretion—the ‘technicality/indeterminacy’ debate. A skilled social worker must be capable of applying a range of knowledge, skills and values in a variety of practice circumstances, the precise nature of which cannot always be predicted. This presents a challenge for social work education, previously governed by a reductive notion of ‘competence’ in its planning and delivery. This paper will explore the nature of judgement and creativity in practice, identifying why such concepts are essential in contemporary social work. Accepting that qualified social workers must be capable of acting independently and autonomously, it will then examine the task that this presents for social work education—the need to prepare students (at both qualifying and post‐qualifying levels) to exercise judgement and discretion in professional practice. The paper will argue that the development of innovative forms of social work will depend upon the existence of forms of education that can foster and enhance students' ability to work creatively, and present ways in which this can be managed within both academic and practice curricula.     

Assessing Fitness to Practise and Managing Work‐based Placement

This article describes the experience of Nottingham and Birmingham Universities in partnership with workers from Advocacy In Action and shows that service‐users, carers and other eligible citizens can and should be involved in deciding fitness for practice and in the managing of that practice, and that such involvement enhances the student experience and lays the foundations for partnership working in the professional arena. The users and citizen stakeholders of social services are a valuable resource in respect of all aspects of service planning, delivery and control. In respect of social work education, their involvement is too valuable an opportunity to miss and we look forward to further exciting partnerships in the field of practice learning.     

Reframing Black Perspectives in Social Work: New Directions?

This paper aims to focus on the politics of exclusion by opening up a debate about black perspectives in social work and articulates a comparative assessment between the UK and USA which includes contributions from social and political theory, particularly the ‘politics of recognition’. The paper begins by mapping the territory denoted in the growth of ‘studies’ in sociology and academia. Following these discussions, I review criticisms and possibilities of anti‐racist social work and black perspectives to argue that in the British context, the dilution of anti‐racist social work into a discriminatory practice framework undermined the place of black perspectives in social work education. In the next section, a reframing of black perspectives is envisaged with implications for social work learning and practice. By attending to these issues, social work learning and practice can support a more inclusive approach to professional knowledge which recognizes changing patterns of social life, complexity and multiple perspectives.     

A SWOT analysis of social work education in Canada

This paper draws upon the research carried out for a study of human resource needs of social workers in Canada to make a SWOT analysis of social work education and the profession. Strengths that were identified included a holistic practice orientation; the linkage between theory and practice; regulation and certification; a generalist approach to practice; increased cultural relevance of social work education; high quality social work programs; a continued demand for social workers; and the values of the profession. Weaknesses included a lack of professional identification, or identity crisis; an inability to promote the profession; the diffuse knowledge base of the profession; conflict between the values of social action and social control; a lack of preparation to manage the stress of our work; insufficient aboriginal, visible minority and multicultural members of the profession; and for aboriginal people, that social work can be seen as a residual effect of colonization. Threats to the profession included a trend to neoliberalism; increasing identification of social workers with the bureaucracy; increasing managerialization; increased community responsibility for service delivery; and interdisciplinarity. Opportunities identified included design of cost effective programs which meet service user needs; exercise of responsibility for social advocacy; development of managerial competence in social workers; extension of job opportunities through privatization; and articulation of social work competencies.     

Probation Training: Evidence from Newly Qualified Officers

The Diploma in Probation Studies replaced the Diploma in Social Work as the qualification for probation officers in England and Wales in 1997. It had a controversial beginning, coming as it did after a lengthy struggle involving practitioners, employers and academics, who united in their opposition to the removal of probation from social work training. The fear was that the proposed new training would be too rigid, too functionalist, and too narrow in its focus to produce critical thinkers who would engage in thoughtful and anti‐oppressive probation practice. This paper reports a small qualitative study into the views of a group of 15 newly qualified probation officers from the first three cohorts to qualify about their experiences of this form of training. It finds that they felt they had a very heavy workload, with pressure points at certain times, and would have welcomed the work being more evenly spread. Some respondents struggled with what they saw as the very different requirements of academic work and the NVQ, but most felt that on this programme the NVQ had helped them to become reflective about their practice. They are positive about being well equipped for their jobs in today's probation service, but would welcome more support in their first period of practice after qualifying, to facilitate the continued development of their learning.     

Community‐oriented Social Work in Cuba: Government Response to Emerging Social Problems

Cuba developed a unique community‐oriented social work approach in the 1990s that transformed social work education and practice. This paper describes that approach and why it emerged when it did. A review of the literature on social change in Cuba in the 1990s, and 31 open‐ended interviews conducted in Havana, Cuba, showed that social work changed in response to economic crisis, emerging social problems and the need for social workers for community practice. Social workers' participation in neighborhood development projects and Cuba's post‐Revolutionary communal ethos also shaped a community‐oriented social work approach in Cuba. This approach contrasts with an individually oriented model in the US and in Britain. Social workers in Cuba and in these countries can learn from one another, despite the differences that exist among them.     

Combating Poverty and Social Exclusion: Implications for Social Work Education

This article considers the importance of understanding poverty for social workers and the ways it is delivered on social work programmes. It reviews the context in which poverty is experienced by service users and social workers. It then goes on to consider the ways in which teaching about poverty has been approached in social work education. Drawing on the experiences of the authors of designing and delivering a module on social work, poverty and social exclusion on a postgraduate DipSW programme it considers an approach to developing poverty aware social work practice for social workers in training. Finally it discusses ways in which the new three year qualification for social work training might develop this subject more fully in ways that seek to combat poverty and social exclusion amongst social work service users.     

Social Work Training or Social Work Education? An Approach to Curriculum Design

Population ageing, economic circumstances and human behaviour are placing social welfare systems under great strain. In England, extensive reform of the social work profession is taking place. Training curricula are being redesigned in the context of new standards of competence for social workers—the Professional Capabilities Framework (PCF). Students must be equipped on qualifying to address an extensive range of human problems, presenting major challenges to educators. Critical theory suggests an approach to tackle one such challenge—selecting the essential content required for areas of particular practice. Teaching on social work with older people is used to illustrate this. Habermas' theory of cognitive interests highlights the different professional roles served by the social work knowledge base—instrumental, interpretive and emancipatory. Howe's application of sociological theory distinguished four social work roles corresponding to these. It is suggested that curriculum design decisions must enable practitioners to operate in each. When preparing students to work with older people, educators therefore need to include interpretive and emancipatory perspectives, and not construct social work purely as an instrumental response to problems older people present. This approach provides one useful rationale for curriculum design decisions, which is applicable to other areas of practice, and to contexts outside England.