Social Work Tomorrow: Towards a Critical Understanding of Technology in Social Work

Correspondence to Bob Sapey, Department of Social Work, University of Central Lancashire, Preston PR1 2HE Summary This paper makes use of theoretical ideas that have been developedto understand the impact of new technology on organizationsand applies them to its use within social work agencies. Thesedeveloping theories employ ideas that are familiar to socialworkers—organization theory, decision making theory, andcommunication theory. The paper therefore argues that socialworkers are in a good position to understand and influence theuse of computers within welfare agencies and do not need tobe inhibited by a lack of technological knowledge. It is furtherargued that, unless social workers do become involved in theways in which new technologies are used within organizations,they will fail to influence its impact upon their clients andmay further fail to control the way in which computers affectthe nature of social work itself in the future.     

Practice Validity, Reflexivity and Knowledge for Social Work

Correspondence to Professor Michael Sheppard, Department of Social Policy and Social Work, University of Plymouth, Drake Circus, Plymouth, Devon PL4 8AA, UK Summary In the last few years there have been significant developmentsin conceptualizing the role and nature of knowledge in socialwork. This has been based on a fundamental review of epistemological,ethical and theoretical facets of social work and its knowledgebase. Amongst some of the most significant developments havebeen the emergence of new concepts (for social work) such asprocess knowledge, reflexivity and a range of ideas relatingto hypotheses. In a recent article, Susan White (1997) soughtto critique some of my ideas on this matter. This article representsa response to her paper; one which uses the opportunity to drawout wider issues for a general theory of social work knowledge.In particular, it focuses on three key dimensions: the centralityof the concept of practice validity, the importance of a conceptof reflexivity which is not simply transferred from the disciplineof sociology but which has a social work-specific meaning, andthe dangers of an unrestrained relativism.     

Social Work and the Sociology of Knowledge

John Paley. Department of Social Policy, School of Policy Studies, Cranfield Institute of Technology, Cranfield, Bedford MK43 0AL. Summary The research literature on social workers' use of theory suggeststhat social work, conceived as a form of knowledge in action,is amenable to a sociology of knowledge approach. This papertries to illustrate the relevant parallels, and uses both empiricaland philosophical themes in the recent sociology of scienceto identify a strategy for social work research.     

The Promise and the Pitfalls of Learned Helplessness Theory for Social Work Practice

Summary Because it articulates a psychology of powerlessness and becauseit focuses on the interactions between the individual and thesocial environment, Learned Helplessness Theory deserves tobecome an important new practice theory within social work.However, the theory also suffers from certain unresolved problemswhich currently limit its usefulness. This paper reviews LearnedHelplessness Theory for social workers and directs the attentionof practitioners to some crucial theoretical issues to be bornein mind when applying the theory to practice.     

The Place of Knowledge in Social Work Activity

Summary This study considers whether a small sample of social workerswas using theoretical knowledge as a basis for activities inpractice. The findings indicate that the use of this type ofknowledge was minimal. They also bring to light a number ofquestions related to the development of knowledge for use insocial work practice.     

Some Implications of an Integrated Model of Social Work for Theory and Practice

Summary This paper is an attempt to assess the significance of the introductioninto this country of an ‘integrated’ or ‘unitary’approach to social work. An attempt is made to clarify the relationshipbetween paradigms, theories and models. The author claims thatan integrated approach to social work may represent a shiftfrom a predominantly individualistic conceptual model of practiceto an interactionist one. These conceptual models are comparedand critiques of the integrated model are examined. The questionis posed: is it possible to have an integrated model of practicewithout an integrated theory? Some suggestions are made concerningthe essential characteristics of such a theory and the possiblecontribution of sociology to its development Finally, some implicationsof the model for practice and for social work education arediscussed.     

Inflated States and Empty Theories in Social Work

Summary The recommended knowledge base of social work is seen to bewide-ranging on the one hand, and subject to divides and tensionson the other. This state of affairs is reviewed briefly. Anargument is then developed which maintains that only certaintypes of activity within the considerable range often identifiedas social work, offer a clear suggestion that the job whichis being described is that of social work. These various activitiesand practices appeal to different kinds of theory and knowledge.As the knowledge base and practical possibilities of the jobhave become increasingly elaborate and extensive, an argumentwhich recommends that social workers recover a simplier notionof what they are about also entails the idea that social workis a job which is seen to have necessary and definite limitsto its practice and theory.     

Service users' knowledges and social work theory: conflict or collaboration?

Summary So far, service users have not been systematically involvedin social work theorizing. However, disabled peoples's movements,mental health service users/survivors and other service usershave developed their own knowledges based on direct experienceand they have generated their own conceptual frameworks andbodies of theory. There are fundamental problems in social workseeking to interpret service user knowledges. Their developmentsand interpretation require the direct involvement of serviceusers and their organization in social work theorizing. Thereare strong practical, philosophical and political argumentsfor involving the knowledges and theories of service users andtheir organizations in the process of social work theory-building.This paper considers an inclusive approach to social work theorizing.While highlighting the importance of service users and theirorganizations being effectively included in social work theorizing,it also argues the need for them to have support and opportunitiesto develop their own prior and separate discussions about theory,including social work theory.     

Towards a Theory of Social Work Expertise

Correspondence to Prof. Jan Fook, School of Social Inquiry, Deakin University, Geelong, Victoria 3217, Australia Summary This paper begins by summarizing the results of a qualitativeexploratory study of thirty experienced social workers whichwas undertaken in order to identify some characteristics ofsocial work expertise. Some of the features identified includea confidence with professional identity and an ability to dealwith complexities. Participants were also able quickly to prioritizerelevant factors and were aware of constraints and resources,but made conscious use of formal theory only minimally. Thefull results of this study are reported elsewhere (Fook et al.,in press). The main purpose of this paper is to explore theimplications of these results in developing a theory of socialwork expertise. The issues examined include the debates aroundthe relationship between theory and practice in social work,the generic versus the specialist nature of social work, therelevance of existing theories of expertise to social work,and the affirmation of artistic elements of social work practice.     

Constructivism in Social Work: Towards a Participative Practice Viability

Summary Social work has traditionally drawn upon an expansive rangeof social science research and theorizing as its claim upona ‘knowledge base’. Recent debates have exploredthe need for the profession to develop its own theory of socialwork knowledge arising from practice. This paper seeks to extendthe boundaries of these ideas through an operational and epistemologicalelaboration and critique of Sheppard's (1995a; 1998) notionof a practice paradigm. In an examination of the contributionof constructivism and the seminal work of George Kelly's (1955)Psychology of Personal Constructs, arguments are put forwardfor social work practice to focus upon the co-construction ofviable working relationships with service users as the basisfor an anti-oppressive and participative professionalism. Itargues that the sterile philosophical dichotomies between objectivism/realism-subjectivism/interpretivismand the equally unhelpful social work division between practice-theoryshould be integrated within a situated, participatory, constructivistapproach to knowledge creation in social work practice and continuingprofessional development.     

Professional Values and Ethics in Social Work: Reconsidering Postmodernism?

Correspondence to Professor Richard Hugman, School of Social Work, University of New South Wales, Sydney, NSW 2052, Australia. E-mail: r.hugman{at}unsw.edu.au Summary The ‘postmodern turn’ in social theory has raisedquestions for understanding the social world. The implicationsof these debates for social work values and ethics are the centralfocus of this article. The implications of a postmodern viewof social work are examined and compared with criticisms ofpostmodern theory. It is argued that a critical considerationof postmodern insights may assist social work to examine thediverse, provisional and uncertain nature of all aspects ofour world, including knowledge and skills, values and ethics.Such an approach strengthens the case for a discursive modelof ethics.     

Social Work and System Theory

Summary The contribution of general system theory to the understandingof social work method in a generic situation is considered.An account of general system theory is given indicating howhuman systems differ from other systems, taking their placein a larger continuum. The implications of the theory for socialwork are then examined with special reference to four levels.First there is the philosophical level, the view it presentsof man and society, as compared with other psychological andsociological theories. Secondly its contribution to the perspectiveof social workers, making them aware of the range of systemsthey should be considering. Thirdly its contribution to practicein providing a model of the structure of systems as a guideto appraisal and intervention. In this connection the modelis related to Lippitt's ‘diagnostic orientations’.Fourthly its contribution to the understanding of social workprocess is examined. In the conclusion it is suggested thatit is the contribution to the third level that justifies theexpenditure of effort in absorbing the theory.     

The 'Subject' in Social Work

Summary Theories of social work are usually defined by reference totheir oppositions regarding the subject in social work and theaims of practice. This position connects up with a dominantview of theories of social work which regards them as opponentsengaged in a struggle to dominate the field. This paper characterizesthis view as a ‘gladiatorial paradigm’ It assaysthe vaidity of this paradigm. lists the main defects, and setsout the case for a structuralist approach to social work.     

Working with creative creatures: towards a Christian paradigm for social work theory, with some practical implications

Summary In a previous article (Bowpitt, 1998), I examined the role ofEvangelical Christianity as a neglected feature in the historicalorigins of social work in Britain, arguing that the secularhumanist paradigm that came to dominate the profession for thebulk of the twentieth century goes a long way towards explainingthat neglect but that the challenging of that dominant paradigmmay throw light on the recent revival of interest in the importanceof religion to social work. The present article seeks to followup this historical narrative with a normative considerationof what a Christian theological perspective might imply forsocial work theory and practice today. It does so in the contextof an examination of some traditional philosophical difficultieswhich social work thinkers have encountered with the relationshipbetween the theoretical and ethical foundations of social work.It then argues for an over-arching theoretical account of humannature as a possible way of overcoming these difficulties, andoutlines the main features of a Christian theological anthropologyas providing just such an account. It finishes by looking atsome implications for a Christian approach to social work practice.     

The African-Centred Worldview: Developing a Paradigm for Social Work

Correspondence to Mekada J. Graham, c/o 97 Acton Lane, London NW10 8UT, UK. E-mail: mekadag{at}yahoo.com Summary This article raises concerns about the ethnocentric nature ofexisting paradigms within the social sciences that form thebasis for social work theory and practice with black familiesand children. In addition, it highlights the theoretical deficitswithin existing social work models that do not reflect the worldviewsof diverse communities in British society. Can existing socialwork models continue to express ethnocentric value systems asthe universal way to explain human behaviour in the light ofgrowing demands for pluralism not only between groups but alsobetween epistemologies and worldviews? The author argues foran alternative paradigm that is grounded in the cultural andhistorical reality of the black experience. A broad base of information and discussion of the African-centredworldview and the development of African-centred perspectivesin social work is explored. African-centred perspectives insocial work challenge the profession to express its core principlesof equality, social justice and self-determination in embracingalternative worldviews and paradigms as legitimate and validbases for social work theory and practice.     

The Operation of Economic 'Laws' within Social Work: A Critical Appraisal

Summary In planning and administering social work services, economictheory has had a strong impact in recent years. The authorsexamine the application of economic theory, in particular pricingtheory (as used by Judge and others), to social work services.They conclude that there is an ideological function in applyingmicroeconomic theory to social work and that there are seriouslimitations in the contribution that such economic theory canmake to resolving social problems.     

Connecting Anti-racist and Anti-oppressive Theory and Practice: Retrenchment or Reappraisal?

Correspondence to Charlotte Williams, Centre for Applied Community Studies, University of Wales, Bangor, Bangor LL57 2UW, UK. Summary In this paper the author offers a review of some of the majorcritiques of anti-racist theory and practice within social workand critically examines the trend towards anti-oppressive theoryand practice as the ‘way forward’. She argues thatthe uncritical acceptance of the move away from specificallyanti-racist perspectives towards the broader approach of anti-oppressivepractice may lead towards the retrenchment of all such criticalperspectives within social work rather than their regeneration.The author concludes that such a rigorous review will more fullyground the moves towards anti-oppressive practice as a paradigmfor social work.     

A Case for Social Work Evaluation of Social Work Education

Correspondence to Imogen Taylor, Research Fellow, Department of Social Work, University of Bristol, 8 Woodland Road, Bristol BS8 1TN Summary This paper discusses the importance of evaluation of socialwork education by social work researchers, particularly giventhe increasing demands from different interest groups for socialwork courses to demonstrate effectiveness. It is noted that educational researchers are dominating thefield of educational evaluation, yet it is crucial for the survivalof social work that social work education be evaluated by socialwork researchers. Both the tools and the outcome of such evaluationwill shape the future of social work education and social workitself. Recognizing that cross fertilization of ideas between disciplinesis essential, a model for social work evaluation is proposedwhich is derived from models developed by other disciplinesand integrated with social work practice theory. The resultingresearch model draws a number of parallels between researchand practice, bringing together two groups which are often distantand distinct. The model also brings researcher and user closertogether. The model is analysed in light of its applicationto the evaluation of Enquiry and Action Learning, an innovativeapproach to social work education implemented by the Departmentof Social Work, University of Bristol. Central government funding must be available to ensure systematicand rigorous evaluation of social work education rather thanthe piecemeal research possible so far.     

The Changing Conditions of Social Work Research

Summary This paper seeks to make a contribution to the current debateabout the changing nature and purpose of social work research.It identifies several approaches to social work research evidentin the UK and further afield and, in particular, examines differentways of engaging with research participants in the researchprocess. The changing role and relations of research arisingfrom the use of more inclusive practices are then considered;first in terms of the relevance of research for practice, andsecondly, in relation to knowledge claims in the developmentof social work theory and practice. With the ever-growing developmentsin information and communication technologies, where Westernideas and initiatives continue to dominate in relation to bothmodels of social work and research approaches, an argument ismade for dialogue throughout the research process, the centralityof negotiating skills and reflexivity, and a more creative useof conventional research skills. Dialogue, in the form outlinedhere, provides a means of encouraging a ‘connectedness’between research, practice and theory, at all levels—theparticular location where the research takes place, the widernational context and the international or global stage.     

Coping with Chronic Renal Failure

Summary This paper presents the findings of a small-scale study in whichtwenty renal patients on home dialysis were interviewed. Thedata are analysed in relation to coping strategies, coping stylesand illness roles. Some implications for theories of coping,illness roles and social work are examined.