Governing police practice: limits of the new accountability

The advent of public-sector managerialism has brought with it a new principle of police accountability in Western democracies such as Australia and Britain. The new accountability gives emphasis to managerial rather than legal or public-interest standards, favours external oversight combined with self-regulation rather than centralized control, and promotes risk management rather than rule enforcement. This article makes use of the experience of an Australian police force to show that the new accountability has not been successful in holding police accountable, while elements of the old accountability have re-emerged to dominate public debates. It is argued that in the area of police governance, the neo-liberal state does not necessarily pursue a coherent strategy of 'acting at a distance' (cf. Miller and Rose 1990), partly because of the inability of accountability technologies to deliver substantially the promised policy outcomes and partly because of the sensitivity of its political arm to the public's moral outrage against corruption (cf. Garland 1996).     

Kairos and practice wisdom in social work practice

Practice wisdom is a form of practical moral reasoning when social workers face the complexity and uncertainty encountered in practice. Following a literature review on practice wisdom in social work, its essential features are discussed, identifying a neglected element in the literature—the element of time. The element of time is found to be implicitly considered in models of social work practice but not in relation to practice wisdom. If the right action has to be taken in the right place, and at the right time, the concept of practice wisdom would be much impoverished if the element of time is not considered in its discussion. Hence, the concepts of kairos—qualitative time, and chronos—quantitative time, are discussed. The relevance and usefulness of kairos in social work practice are pointed out. Social workers need to work with ‘time within time’, be conscious of clients’ sense of time, know what to do as well as what not to do at the appropriate time. Finally, the inextricable link between time and space and the possible emergence of novelty and ingenuity are examined to bring out the creative dimension of practice wisdom.     

Vedanta and social work practice

Spirituality holds an important place in the lives of social workers and their clients. It informs our understanding of the world, our morals and values, and our conduct. Spirituality is a powerful tool of guidance and healing. Recognizing its importance, efforts have been made to integrate spirituality into social work practice. A gap in these efforts is the inclusion of epistemological foundations of key Eastern religions and spiritual practice. Concepts such as yoga and meditation have been adapted as healing methods; however, the knowledge base that informs them has been neglected. This article addresses this gap with an exploration of Vedanta and how it can be integrated into social work practice. Vedanta is the body of knowledge that informs the traditions of yoga, Ayurveda, and Hinduism. This article explains key concepts of Vedanta including Advaita Vedanta, the five sheaths (ways of knowing), pathways to Vedanta (methods of obtaining knowledge), dharma, karma/reincarnation, the nature of reality, and the lineage of Gurus. The second part of the article focuses on the application of Vedanta to social work practice within existing literature and identifies areas for further research.     

The contribution of social anthropology to social work practice

This article is a brief reply to the article “Charity Begins at Home—Participation and the A.A.P.”, Australian Social Work, Vol. 28, No. 1. That article examined the development of the Australian Assistance Plan in the Blacktown-Penrith areas. Three aspects are investigated in this reply:     

Emotional labor in social workers' practice

The meeting between service users and social workers is emotional, since it is centered on significant challenges and changes in the service users' lives. Emotions are thus always at play in social work, but are managed in various ways by the professional. In an explorative qualitative case study at two Danish social services departments, we identified three types of emotional labor: (1) when the social worker shuts off emotions both during and after the meeting; (2) when the social worker defers emotions and processes them at a later time; and (3) when emotions dominate, and a case gets ‘under the skin’ of the social worker. Emotional labor can have both positive and negative effect on the work, and knowledge about different kinds of emotional labor can aid professional discussion about emotions at the work place as well as the psychosocial working environment for the social workers, factors which help improve practice. The study showed that emotional labor is a multidimensional concept, hence it is not just managed in different ways by social workers; it is always related to the specific emotion culture and the community of practice at the work place.     

Reevaluation of task-centered social work practice

In a brief period of time, the “task-centered” approach to social work practice has become a major treatment modality, offering the clinician a degree of specificity and clarity that is often missing in more traditional practice. This paper reassesses the indications and contraindications for this model, contrasting it with other treatment approaches which also utilize the technical variables of brevity, time limits, and task assignment. The diagnostic criteria for the utilization of this approach are discussed in detail, with special emphasis on its applicability to the severely disturbed client.     

Relationship-based thinking and practice in social work

Abstract

Relationships with the users of social work are increasingly seen in procedural, legal and administrative terms. However, research studies examining both client satisfaction and intervention effectiveness regularly find that the psychosocial qualities of the worker-client relationship are a major component in the success or otherwise of the service offered. The case is made that the psychological selves of both practitioners and users acquire many of their characteristics, including personality, esteem, efficacy and defensive behaviours, within relationships throughout the lifespan. The level of social understanding and social competence that people develop depends on the quality of their relationship history. If poor relationships are where psychosocial competences go awry, then good relationships are where they are likely to recover. This observation has major implications for the quality, character and skill of the relationship experiences offered to clients by social workers     

Personality theory and clinical social work practice

This paper investigates the relevance of personality theories for clinical social work practice. Writings in comparative personality theory and the epistemology of clinical psychology and social work are sources. Clinical action, the time with a client, and clinical reflection, the thinking about or presenting of the client, are seen as importantly different moments in practice. Clinical action is characterized by humanistic, narrative forms of thought more than scientific, paradigmatic ones. Formal theory informs action indirectly through its shaping of the clinician's philosophy, attention, and priorities. Clinical reflection is shaped more directly by formal theories and benefits from the holding of multiple theories.     

Disability and spirituality in social work practice

In working with social work clients, issues of religion and spirituality are sure to arise. Religious views on disability can have both positive and negative effects on the individual. In our increasingly pluralistic society, these issues must be approached with sensitivity and patience since it is common to work with adherents of minority or nontraditional religious groups or groups whose values conflict with the social work profession. The purpose of this article is to enhance and develop sensitivity to diverse religious views in order to respect the values and life beliefs of the client while enhancing the development of adaptive religious and spiritual views.     

Current social work perspectives on clinical practice

Several forms of progress in the development of clinical practice theory and method are identified. There is a renewed positive valuation of psychodynamic approaches, a general acceptance of a systems framework, and a greater operationalization of procedures. The current controversy between the social work scientists and artists concerning research strategies is discussed. Three promising new perspectives—of morality, spirituality, and hermeneutics-are briefly interpreted.     

Nonverbal communication in clinical social work practice

The value of nonverbal cues in treating clients in reasserted, citing first the need for baseline data as well as an understanding of the context in which behavior occurs. The use of the various sensory channels to observe cues is introduced informally, followed by the three formal approaches to nonverbal data: proxemics, the study of distance and body orientation; kinesics, the study of body motion, posture, ect.; and paralinguistics, the study of the acoustical accompaniment of words. Skill in using nonverbal cues can enhance the therapeutic relationship, e.g., holding can be represented symbolically. A case illustration is presented where crying and weeping are explored in their multiple meanings; a family that used crying as a resistance in the initial stage of treatment was able to continue to cry, but in the service of mourning. It is concluded that the use of nonverbal analysis to break the code of communication with individual clients as well as larger groups is a necessary component of the therapist's approach.     

A therapeutic social work team in practice

In 1996, as a result of interagency collaboration between social services and health, Leeds Social Services Department brought together three groups of social workers undertaking therapeutic work into a centrally managed team. Continued inter-agency working together has ensured that the Therapeutic Social Work Team has become an established service for children and families. This paper describes the work of the team by focusing on four areas: the context of interagency collaboration, therapeutic work in the child protection process, managing different theoretical approaches in one team, and evaluating practice.     

Evidence-based practice in social work: perceptions and attitudes among Norwegian social workers

Although the concept of evidence-based practice (EBP) eludes precise definition, it is used as a trademark label to ensure that practice is based on science and thereby effective and of high quality. Proponents of EBP have proposed that both education and practice in social work should be transformed according to the principle of EBP. They attribute critical opposition to EBP to a lack of knowledge of what EBP is. In this article, we endeavour to clarify the concept and present results from a survey among social workers (N?=?2060) from Norway. The survey results show that although many have heard of the concept, few have precise knowledge about it. However, the more educated social workers are (master’s level), the clearer their opinions, both critical and non-critical. The results are discussed in relation to neo-liberal governance and development of social work.