Technology and social interaction: the emergence of 'workplace studies'

Despite the substantial body of literature concerned with the ways in which digital media are transforming contemporary society and institutional life, we have relatively little understanding of the ways in which new technologies feature in day to day organizational conduct and interaction. There is however a growing corpus of empirical research which places the situated and contingent character of new technologies at the heart of the analytic agenda, but as yet, these studies are relatively little known within sociology. They include ethnographies of command and control centres, financial institutions, the news media, and the construction industry. They address the ways in which tools and technologies, ranging from paper documents through to complex multimedia systems, feature in work and collaboration. In this paper, we discuss these so-called 'workplace studies' and consider their implications for our understanding of organizational conduct, social interaction and new technology.     

AWARD WINNING PAPER: 1989 ALPHA KAPPA DELTA UNDERGRADUATE STUDENT PAPER COMPETITION

This paper analyzes the influence of television sports media on the socialization of the black male youth by integrating data drawn from the comprehensive literature on both subjects. It is argued that sports media creates mistaken illusions for impressionable black youths and produces a false sense of potential career success. As a consequence of the media's distortion, the emphasis that blacks pay to athletics tends to impede their socialization and academic performance.     

Global generations: social change in the twentieth century

The concept of generation within sociology has until recently been a marginal area of interest. However, various demographic, cultural and intellectual developments have re-awakened an interest in generations that started with the classic essay by Karl Mannheim. To date, the sociological literature has generally conceptualized generations as nationally bounded entities. In this paper we suggest that the sociology of generations should develop the concept of global generations. This conceptual enhancement is important because the growth of global communications technology has enabled traumatic events, in an unparalleled way, to be experienced globally. The late nineteenth and early twentieth century was the era of international generations, united through print media, and the mid-twentieth century saw the emergence of transnational generations, facilitated by new broadcast communications. However, the latter part of the twentieth century is the period of global generations, defined by electronic communications technology, which is characterized, uniquely, by increasing interactivity. The 1960s generation was the first global generation, the emergence of which had world-wide consequences; today with major developments in new electronic communications, there is even more potential for the emergence of global generations that can communicate across national boundaries and through time. If in the past historical traumas combined with available opportunities to create national generations, now globally experienced traumas, facilitated by new media technologies, have the potential for creating global generational consciousness. The media have become increasingly implicated in the formation of generational movements. Because we are talking about generations in the making rather than an historical generation, this article is necessarily speculative; it aims to provoke discussion and establish a new research agenda for work on generations.     

Advances in the Conceptualization of Personality Disorders: Issues Affecting Social Work Practice and Research

This article provides a review of the research that has informed the proposed changes to the DSM-5 conceptualization of personality psychopathology with a focus on implications for social work practice and research. A paradigm shift to a dimensional model is likely to replace the current categorical model of personality disorders and will have profound implications for the profession. While establishing a diagnostic system that is grounded in empirical knowledge is the primary benefit, this tool will also be more consistent with social work’s orienting theories and values. Social workers should gain knowledge about the proposed changes and actively participate in the review process.     

Knowledge,identity and the middle class: from collective to individualised class formation?

This paper highlights a number of strong indications of important changes in the work and labour market experiences of professionals and managers, the core of the ‘new middle class’(nmc) in most contemporary class theories. Following an outline of some of these changes, it is argued that several central theoretical strategies shared by class theorists -notably a residual ‘functional essentialism’ and the choice of microfoundations - prevent them from adequately theorising these changes. The paper offers an altemative approach to theorising the contemporary nmc that avoids the reductionism of many existing approaches, and that is grounded in microfoundations focused on the relation of narratively constructed identities to social action. On this basis, an account of the contemporary emergence of a new segment of the nmc, the ‘nmc bricoleur’, is outlined, and its relation to empirical studies of the changing nmc is suggested. The paper concludes with some speculations about the likely future of Anglophone new middle classes.     

THE VIRTUAL UNIVERSITY IS . . . THE UNIVERSITY MADE CONCRETE?

The application of information and communications technologies (ICTs) to higher education has recently gained a new impetus, fired by the promise, and also perhaps the threat, of the 'virtual' university. While there has been much empirical research on individual ICT initiatives, most of this has been narrowly evaluative with little attention paid to their cumulative impacts on the university as an institution. Equally, while there has been much writing on the development of virtual higher education, much of this has been speculative, concerned with the advent of still marginal new institutions and little of it has been empirically grounded. This paper is based on in-depth studies of ICT initiatives in four established universities in the North East of England. It argues that one of the consequences, often unintended, of the introduction of these technologies has been to generate demands and pressures for a more corporate institutional form in which goals, roles, identities and procedures are made explicit and standardized across the institution. To the degree that these demands are met, the result appears to be that the closer that institutions move towards the goal of becoming a virtual university, the more corporate, or 'concrete', their institutional form becomes.     

A situated understanding of digital technologies in social movements. Media ecology and media practice approaches

Abstract

The article tackles two main aspects related to the interaction between social movements and digital technologies. First, it reflects on the need to include and combine different theoretical approaches in social movement studies so as to construct more meaningful understanding of how social movement actors deals with digital technologies and with what outcomes in societies. In particular, the article argues that media ecology and media practice approaches serve well to reach this objective as: they recognize the complex multi-faceted array of media technologies, professions and contents with which social movement actors interact; they historicize the use of media technologies in social movements; and they highlight the agency of social movement actors in relation to media technologies while avoiding a media-centric approach to the subject matter. Second, this article employs a media practice perspective to explore two interrelated trends in contemporary societies that the articles in this special issue deal with: the personalization and individualization of politics, and the role of the grassroots in political mobilizations.     

Perspectives of LGBTQ emerging adults on the depiction and impact of LGBTQ media representation

Lesbian, gay, bisexual, transgender, and queer (LGBTQ) young people have been increasingly represented in traditional (offline) media over the past two decades. However, research had not adequately focused on the content of contemporary representations, how such depictions impact LGBTQ young people, or how young people’s experiences are affected by the present context characterized by the rapidly increasing prevalence of new (online) media. Utilizing grounded theory with a sample (n?=?19) of emerging adults (age 18–22), this study investigates: (1) messages about sexual orientation and/or gender identity LGBTQ emerging adults receive from LGBTQ representations in traditional media; (2) potential differences in the experiences of LGBTQ emerging adults with traditional media compared to new media; and (3) how consumption of these media messages impact LGBTQ emerging adults. Results indicate that while traditional media (particularly television) creates a common dialogue and validates identity, it continues to represent LGBTQ people as one-dimensional and stereotypical, ignores many LGBTQ sub-groups, limits LGBTQ young people’s perceptions of their future trajectories, and offers no opportunities for critique. In contrast, emerging new media offers new, important, and valued spaces for discussion and creativity.     

The New Economy and the Work–Life Balance: Conceptual Explorations and a Case Study of New Media

Given the varied claims made about the new economy and its implications for the organization of work and life, this article critically evaluates some conceptualizations of the new economy and then explores how the new media sector has materialized and been experienced by people working in Brighton and Hove, a new media hub. New technologies and patterns of working allow the temporal and spatial boundaries of paid work to be extended, potentially allowing more people, especially those with caring responsibilities, to become involved, possibly leading to a reduction in gender inequality. This article, based on 55 in‐depth interviews with new media owners, managers and some employees in small and micro enterprises, evaluates this claim. Reference is made to the gender‐differentiated patterns of ownership and earnings; flexible working patterns, long hours and homeworking and considers whether these working patterns are compatible with a work–life balance. The results indicate that while new media creates new opportunities for people to combine interesting paid work with caring responsibilities, a marked gender imbalance remains.     

Relationship-based social work and electronic communication technologies: anticipation,adaptation and achievement

ABSTRACT

While social workers continue to recognise the centrality of relationship in social work practice they are now trying to build and mediate relationships with service users in a context fundamentally changed by technology. The paper suggests that different modes of electronic communication are not simply add-ons to society but are altering the social texture of society including the ways that people relate and interact with others. The relationship base of social work is not immune or dislocated from the explosion of social media and electronic communication which is occurring in the wider society and, therefore, attention needs to be paid to the impact of these new technologies on the way in which social work is practised. Using qualitative research with early career stage social workers in Ireland this paper aims to contribute to knowledge on this emerging dimension of social work practice.     

And then the internet happened: Thoughts on the future of concept mapping

Over 25 years ago, in the late twentieth century, concept mapping emerged as a mixed method approach to inquiry that enables a group of people to conceptualize their thinking about a specific topic. Since then, the application of concept mapping has spread widely and an easy prediction for the future is that this trend is likely to continue; a more important and greater challenge is to think about the ways in which concept mapping may and should evolve. Discussed here are thoughts about the future of concept mapping including some predictions of likely directions and suggestions for new possibilities. Thoughts on the future are grounded in concept mapping applications that have emerged and gained ground in recent years; these include exploring wicked problems in communities and integrating concept mapping with other methods of inquiry. Thoughts on the future are also grounded in the social and cultural milieu in which we find ourselves at this time. The influence of social media and internet technologies has led to the emergence peer production and crowdsourcing as approaches to co-create information, knowledge, products and services. These tactics may create fertile ground for the further spread of concept mapping. This same collaborative milieu has produced the open software movement which in turn, offers opportunities to enhancing the methodology of concept mapping.     

Supporting students to use social media and comply with professional standards

Student social workers live in a world where sharing of information seems to be straightforward and unproblematic. However, data sharing is a contentious issue in practice that raises ethical issues. There is a focus on this aspect of practice in social work education particularly in the context of data storage, confidentiality and multi-disciplinary work. There have been examples of qualified workers being sanctioned by the Health Care Professions Council for breaching professional standards related to inappropriate use of social media. Understanding the advantages and potential pitfalls of social media is crucial for social workers. The aim of this research was to develop an understanding about how student social workers use social media during their time at university as a tool for continuing professional development whilst balancing the need to present a professional persona. This paper reports on four themes that emerged from a study that considered social media and social work training: changing/securing profiles; using social media to support learning and development; university support; replicating earlier behaviour in the professional setting. The findings suggest student social workers are ambivalent about the use of social media both during training and as a way to support ongoing development beyond the university setting.     

Understanding and explaining online personal information-sharing behaviours of New Zealanders: a new taxonomy

Although research evidence shows that people have strong concerns about their privacy online, this does not necessarily mean that they do not share their personal information in varying online relationships. This paper presents New Zealand-based empirical research findings into people’s actual online information-sharing behaviours rather than their attitudes: the motivations, extent, and conditions under which individuals share their personal information in varying online relationships with commercial providers, with government, and on social networking sites. A grounded theory methodology and an abductive analysis were used to identify patterns in the findings and construct a new taxonomy of online information-sharing behaviours: contrary to existing taxonomies, all participants in this study are very privacy aware and make quite deliberate choices about what personal information they share online, with whom, to what extent, and under what circumstances. Four distinctive classifications of people’s online information-sharing behaviours were derived from this study: privacy pragmatists, privacy victims, privacy optimists, and privacy fatalists.     

The News of Inclusive Education: a narrative analysis

This paper investigates a nationally publicised case in the debate over the best method of educating millions of children with severe disabilities. Using Fisher's narrative paradigm, this paper analyses 4 years of the extensive media coverage of the legal battles of Mark Hartmann's family. The 11-year-old's parents took the Loudoun County, VA, Board of Education to court to reinstate their autistic son in a regular classroom. Much media attention focused on the story because it dramatised the issues concerning the national debate about inclusion. The paper provides a synopsis of the narratives about inclusive education within the news media that arose from their coverage of the Hartmann case. Through the press, competing interests told their stories to the public, hoping to win the moral high ground and persuade others of the 'good reasons' that support their understanding of the costs or benefits of inclusion. Although the Hartmanns lost in court, this narrative analysis suggests that the family and its supporters provided more persuasive narrative themes in the news media's court of public opinion, thus advancing the national inclusion movement.     

Why the social sciences won't become high-consensus,rapid-discovery science

A research front of rapid discovery, leaving a trail of cognitive consensus behind it, is characteristic of natural sciences since about the 17th century in Europe. The basis of this high-consensus, rapid-discovery science is not empiricism, since empirical research existed in the natural sciences before the 17th century. The key is appropriation of genealogies of research technologies, which are pragmatically manipulated and modified to produce new phenomena; high consensus results because there is higher social prestige in moving ahead to new research discoveries than by continuing to dispute the interpretation of older discoveries. The social sciences have not acquired this pattern of rapid discovery with high consensus behind the research front. Their fundamental disability is not lack of empirical research, nor failure to adhere to a scientific epistemology, nor the greater ideological controversy that surrounds social topics. What is fundamentally lacking in the social sciences is a genealogy of research technology, whose manipulation reliably produces new phenomena and a rapidly moving research front. Unless the social sciences invent new research hardware, they will likely never acquire much consensus or rapid discovery. Possibilities may exist for such development stemming from research technologies in microsociology and in artificial intelligence.     

Digital media,subcultural activity and youth participation: the cases of protest rap and graffiti in Portugal

Over the last decade, we have witnessed the emergence of an academic debate surrounding the relationship between youth and the ‘new media’, with a particular emphasis on the social uses of different digital technologies within the sphere of youth activity. A specific area of research has been dedicated to studying the use of digital media in the context of the so-called youth subcultures. With this article we expect to contribute to this ongoing debate, by examining the problem through an analysis of two interconnected case studies: protest rap and illegal graffiti. Both cases may be defined as subcultures, insofar as they are characterized as alternative, subterranean, and to a certain extent, subversive movements. The empirical ground for this discussion is based on several investigations, with a qualitative basis, carried out by the authors in the course of over a decade in Portugal. This extended time frame allowed ample access to a diversified and matured analytical material and enabled a better perspective of the developments and the mutations involving the appropriation of the digital media. Our researches have shown that digital media and technologies have been gradually integrated in these urban youth subcultures, accomplishing several strategic roles.     

The sociologist as celebrity: The role of the media in field research

In the literature on qualitative methodology, little has been written about researchers who become public media figures, either with regard to the research process or the researcher's self. In this paper I discuss experiences I underwent and roles I assumed while doing research on a nationally publicized college athletic team. Unwittingly, my relations with my subjects thrust me into a highly visible position which led me to receive much media attention. Press coverage precipitated roles I had not planned to adopt: these include active force, bearer of the truth, defender of the faith, expert, and celebrity. This paper assesses the media's influence on my relations with research subjects, on my relations with others (strangers, acquaintances, fans, boosters, colleagues, friends, and family), and on my sense of self. In each case the media were potent in redefining situations and relationships.An earlier version of this paper was presented at the annual meetings of the American Sociological Association, Detroit, 1983. I would like to thank David Altheide, Andy Fontana, David Hayano, Joe Kotarba, Peter Manning, Shulamit Reinharz, Carol Warren, Louis Zurcher, and three anonymous reviewers for helpful comments on earlier drafts of this paper. In addition, Patti Adler and Jean Blocker provided essential support in all phases of the research.     

The meanings of citizenship: media use and democracy in South Africa

In 1994, South Africans embarked on a project to create new meanings of citizenship in order to transcend the disenfranchisement and divisions created by apartheid. This article examines the context in which new forms of citizenship are evolving in South Africa and how South African citizens use the media to give meaning to concepts such as “an active public sphere,” “civic agency” and “participatory politics.” The objective of the research is to provide information about the way in which the media contribute to the quality of democracy in South Africa through mediating citizenship in a way that improves prospects for citizens to exert influence over public decisions. As has been the case in other post-authoritarian and postcolonial settings, the continuation of existing unequal relationships to government persists even when new democratic spaces have opened up. This article interrogates the assumption that media are central to citizens’ political and civic engagements in a transitional society marked by persisting inequalities. This interrogation draws on empirical research with citizens to investigate the question that the media are central to constructions of citizenship and participation and engagement with democratic processes. Our research finds that young South Africans interviewed are disengaged from politics and find that the media does not speak to or connect with their everyday lives. They view the state on both national and local levels as not being prepared to listen to their experiences, ideas or conditions of life. While the respondents trust the media as credible institutions, they do not experience the media as being relevant to their lives. The perceived disinterest of the state and the lack of relevance of the media, work together to create a sense of powerlessness and inability to influence policy-making among the young people interviewed. For the media to intervene in this state of affairs, it would have to create more opportunities for young people to participate directly in meaning production through the media, starting by listening more closely to their experiences in order to respond to their concerns in a relevant way.     

Time and Postmodernism

In this essay we discuss changes in the cultural meaning and significance of time in postmodernism. We begin by examining the experience of time and space in the Middle Ages and its radical alteration following the Renaissance. After a relatively brief period of optimism during the Enlightenment regarding the scientific control over time and space, a new crisis beginning in the mid‐nineteenth century emphasized the increasing disjuncture between external, objective notions of time and the way time was experienced subjectively. We argue that the current literature on time and post‐modernity is best understood in this context, where earlier disequilibriating effects brought about by modern technologies are exacerbated by new developments in transportation and communications technology. Here we discuss the particular effects on topics of interest to social scientists such as changes in notions of personal identity and the effacement of historical time. We conclude with a call for more empirically grounded work on questions concerning time in postmodernism. We lament the paucity of concrete data as well as the excess of useless polemics and recommend several researchers already conducting work in this field.