基于员工视角的内外部企业社会责任对组织认同的影响机制研究——以闽、湘、鄂农业企业为例

从社会认同理论的视角分别研究内部和外部企业社会责任对员工组织认同的影响机制,可以发现内部和外部社会责任均显著地正向影响员工的组织认同感,而内外部社会责任影响员工组织认同的路径却是不一样的。关注内部利益相关者的企业社会责任行为有助于提高员工的组织支持感知,从而影响其组织认同感;而关注外部利益相关者的企业社会责任行为会通过员工的道德认同来影响员工的组织认同。这为企业开展企业社会责任活动和人力资源管理提供了指导。     

企业履行社会责任对消费者的影响

近几年,对企业社会责任的研究已成为国内学者的一个研究热点。笔者通过对国内外学者研究结果的整理和归纳,建立了企业履行社会责任和消费者购买意愿的理论模型,同时将消费者对企业的信任和认同引入模型中,通过理论推导,得出企业履行社会责任会正向影响消费者的购买意愿及对企业的认同,得出企业在履行社会责任正向影响消费者的购买意愿时,消费者对企业的信任、认同会起到调节和中介的作用。     

企业社会责任对员工组织认同的影响——基于CSR归因调节的中介作用模型

尽管已有研究发现企业社会责任(CSR)会对员工态度、行为产生正向影响。但是,已有研究还缺乏讨论CSR与员工态度、行为之间关系的中介机理。本研究根据组织认同理论(OI)和归因理论,通过23家企业的447份员工样本(有效回收392份)研究了CSR为什么会对员工组织认同产生正向影响,以及在什么情况下CSR会对员工组织认同产生正向影响。研究结果支持了CSR与员工组织认同会被员工组织自豪中介的研究假设。本研究结果还显示,员工对企业履行CSR的归因(CSR Attributions)会调节CSR和员工组织自豪之间的关系。这一研究结果表明,尽管企业履行CSR有助于提高员工组织自豪,但是CSR与员工组织自豪之间的关系却依赖员工对企业履行CSR的归因。     

企业社会责任表现对员工忠诚度的影响研究

本文采用回归分析等统计方法来检验企业社会责任各维度与员工忠诚度的相关关系。研究结果表明,企业承担环境责任和消费者责任对员工忠诚度各维度存在显著性影响;企业承担社会公众责任对员工情感忠诚和留职忠诚存在显著性影响,对员工努力忠诚没有显著性影响。     

外部环境、内部资源与企业社会责任

外部环境和内部资源如何影响企业履行社会责任?本文以中国制造业上市公司2011-2013年数据为样本,研究制度环境(舆论压力)和市场环境(竞争强度)对企业履行社会责任的影响,以及企业内部两种类型资源的调节作用。研究表明,舆论压力会促进企业履行社会责任,而竞争强度与企业履行社会责任呈"∩"形关系。进一步研究发现,企业资源(政治关系和冗余资源)正向调节外部环境对企业履行社会责任的影响。     

中国背景下CSR与消费者购买意向关系的实证研究

当今,积极的社会责任行为已经成为企业获得消费者认同和创造竞争优势的重要来源.尽管现有研究已经证实,企业社会责任对消费者的购买意向确实存在显著影响,但是对企业社会责任在消费者层面的影响机制、消费者对企业社会责任的心理反应等方面的研究仍十分有限,对这些问题的实证研究则更是缺乏.本文试图构建一个包含企业社会责任行为、良好公司声誉、消费者企业认同和消费者购买意向在内的概念模型,并通过结构方程模型方法对模型进行实证检验,以探索企业社会责任对消费者购买意向产生影响的内在机理.研究结果表明,企业社会责任行为不仅对消费者购买意向产生直接的正向影响,还可以通过良好的公司声誉和消费者对公司的认同感对消费者购买意向产生间接的正向影响,而且,间接作用的强度要远远大于直接作用;公司声誉和消费者企业认同是企业社会责任行为对消费者购买意向起影响作用的中介变量.     

工作环境的激励作用:知识型员工中的初步研究

本文以知识型员工作为研究对象,采用实证研究的方法探讨了工作环境特征对员工的激励作用,即工作环境对员工的心理授权和组织公民行为的影响作用.在高科技组织282名知识型员工的样本中研究表明,工作环境中的成就与成长维度对员工的心理授权组织公民行为均具有积极的影响作用,工作意义维度与员工的心理授权之间具有正向关系,社会支持维度对员工的组织公民行为有正向影响作用.     

情绪领导力对下属工作投入的影响：下属积极情绪的中介与积极情绪易感性的调节

基于情感事件理论,考察情绪领导力对下属工作投入的影响及其中介机制和边界条件。对362份问卷的层级回归分析表明:情绪领导力对下属工作投入有显著正向影响,下属积极情绪在情绪领导力与工作投入间起部分中介作用,下属积极情绪易感性可促进情绪领导力对下属积极情绪的正向影响。选拔领导时要评估其情绪领导力水平,加强情绪领导力提升训练,给高情绪领导力的领导分配高积极情绪易感性的员工,通过工作设计和组织促进计划等方式提升员工的积极情绪。     

动态职业环境下职业成长与组织承诺的关系

选取感知机会来描述企业员工所处的职业环境,研究动态职业环境下职业成长对组织承诺的影响机理.通过对9个城市961位企业员工进行问卷调查,采用验证性因素分析、相关分析、多元回归进行实证分析.研究发现:员工职业成长4个维度对情感承诺具有正向影响,并共同解释情感承诺40%的变异;除职业能力发展外,职业成长其余3个维度对持续承诺...     

组织气候对员工工作投入及组织承诺的影响作用研究

组织气候被认为是介于组织系统与员工行为之间的桥梁,成为组织管理理论研究中的一个热点.分析了中国企业组织气候各个维度对员工的组织承诺和工投入的影响作用以及企业性质的不同导致员工对组织气候感知的差异.研究发现,组织气候中管理风格维度对员工的价值承诺有影响,组织科层性、人际关系和管理风格三个维度都对员工的留职承诺有影响,人际关系维度对员工的努力承诺有影响,管理风格和人际关系两个维度对员工的工作投入有影响;另外,不同企业性质的组织气候各维度均值之间差异没有显著性,员工的工作投入和价值承诺的差异有显著性.根据研究结果为中国企业管理者改善组织气候、提升员工的工作投入和组织承诺提出了切实可行的建议.     

绩效考核政治性对个体知识共享行为影响的实证研究

随着组织政治和管理伦理成为理论界和实践界共同关注的热点问题,越来越多的学者开始研究管理者在绩效考核过程中的政治性操作对员工工作场所行为的影响.基于结构方程技术的实证分析发现,积极绩效考核政治性对员工知识共享行为具有显著正向作用,消极绩效考核政治性对员工知识共享行为具有显著负向作用;绩效考核政治性通过成就感知、个人兴趣、集体情感与责任动机的完全中介作用间接影响员工知识共享行为;绩效考核政治性与员工知识共享动机和行为之间的关系并不随着员工工作控制点的差异而变化.研究结论既具有理论价值,又富含管理启示.     

Corporate social responsibility as a source of employee satisfaction

Corporate social responsibility has received an increasing amount of attention from practitioners and scholars alike in recent years. However, very little is known about whether or how corporate social responsibility affects employees. Because employees are primary stakeholders who directly contribute to the success of the company, understanding employee reactions to corporate social responsibility may help answer lingering questions about the potential effects of corporate social responsibility on firms as well as illuminate some of the processes responsible for them. To begin our chapter, we provide a brief history of scholarship on corporate social responsibility and highlight some of the major challenges researchers in this area currently face. We then discuss why corporate social responsibility may represent a special opportunity to influence employees’ general impression of their company. Next, we identify four distinct paths through which corporate social responsibility may affect employees’ relationship with their company that correspond to four universal psychological needs: security, self-esteem, belongingness, and a meaningful existence. Finally, we offer an agenda for micro-level research on corporate social responsibility.     

劳动关系氛围和员工工作满意度:组织承诺的调节作用

本文从组织行为层次探讨劳动关系氛围与员工态度之间的关系。基于60家企业1607名员工的问卷调查,本文探讨了劳资双赢、劳资对立和员工参与三种劳动关系氛围对员工内在和外在满意度的直接影响,以及员工组织承诺在上述关系中的调节作用。研究发现,劳资双赢氛围显著地提升员工的内在和外在满意度,劳资对立氛围显著地降低员工的内在和外在满意度,员工参与氛围仅能显著提升员工的内在工作满意度。同时,员工组织承诺中的情感承诺能显著增强劳资双赢氛围对内在和外在工作满意度的积极影响,但仅能显著降低劳资对立氛围对内在工作满意度的消极影响,而对员工参与氛围的影响不具有调节作用。此外,研究还发现交易承诺不存在调节效果。     

Beyond Association: How Employees Want to Participate in Their Firms' Corporate Social Performance

Although many studies have found a positive relationship between corporate social performance and employer attractiveness, few have examined how different forms of responsibility might mediate that attraction, particularly when those social practices afford different degrees of employee participation. The current study undertook this line of inquiry by examining prospective employees’ attraction to three common approaches to corporate social performance (CSP) that offer increasing levels of participation: donation, volunteerism, and operational integration. Unexpectedly, findings from an empirical investigation challenged the study's main hypothesis; that is, prospective employees were least attracted to firms that integrated their social and financial goals. Consequently, important implications and questions remain for both employers and business educators.     

企业社会责任、媒体报道与股价崩盘风险

理论上企业披露社会责任信息既可能抑制股价崩盘风险,亦可能加剧股价崩盘风险;新闻媒体作为社会责任披露的重要载体在其中既可能弱化也可能强化这种影响,对这些问题的探讨是近年来公司金融领域研究的热点,但学者对当前的研究结果尚存在较多争论。鉴于此,本文首先在理论上导出社会责任披露对股价崩盘风险的双向作用机制,然后引入新闻媒体研究其可能的传导途径。基于我国A股市场所有上市公司2010-2018年面板数据的研究结果显示：上市公司通过披露企业社会责任指数能够显著降低股价崩盘风险;企业履行社会责任会显著增加媒体报道的数量,而媒体报道数量增加能够显著抑制股价崩盘风险,即媒体报道在企业社会责任影响股价崩盘风险的过程中起到中介作用;进一步的拓展研究发现：企业社会责任指数中的股东责任对股价崩盘风险影响最大,而供应商、客户和消费者权益、社会责任的影响不显著;与中性媒体报道相比,正面媒体报道和负面媒体报道的中介作用效果更强。     

‘Employees response to corporate social responsibility: Exploring the role of employees’ collectivist orientation’

Since the extant literature largely ignores the conditions that moderate the impact of CSR on employees’ related outcomes, we examine the moderating effect of employees’ collectivist orientation on the relationship of CSR. Most specifically, this study explores how individual employee differences moderate the influence of CSR on employee behavior. Using self-reports of 378 employees we examined how employees’ collectivist orientation moderates the relationship of CSR on knowledge sharing behavior through organizational identification. Three of the four components (i.e., community, employees, and consumers) of CSR positively affect employees’ organizational identification and knowledge-sharing behavior. However, while the effects of community-related CSR actions on the employees’ outcomes are stronger for individualistic employees, the effect of employee-related CSR actions on organizational identification is stronger for collectivist employees. The findings are unique in the sense that we show empirically that different employees are influenced by different types of CSR actions. The study therefore suggests that the internal affects of CSR activities depend on the nature of the employees witnessing them.     

Identifying Demand and Supply of Part‐time Jobs Using Personnel Data. An Application to Italy

The percentage of part‐time workers in Italy is very low compared with most European countries. In this paper we try to contribute to an explanation. We use data on the employees of a large Italian company operating in the service sector, and apply a particular econometric framework that allows identification of potential demand and supply. We find that demand and supply are potentially very large on average, but they are difficult to match at the individual worker/job level. The firm might observe a relevant employee’s characteristics that are positively correlated with the employee’s propensity to a part‐time job but are negatively correlated with the profitability of that employee on that job. The firm might also use the revealed willingness to switch to a part‐time job as a sign that the employee is likely to be unprofitable for the company.     

Proactive coping with job insecurity: Is it always beneficial to well-being?

With reference to conservation of resources theory, the authors explored the role of proactive coping in relation to both positive and negative aspects of employee well-being (happiness and depression) when confronted with job insecurity. The authors investigated if coping efficiency improves when employees are highly committed to work, that is, when they have a high level of work involvement. Results of tests with samples of 162 Austrian and 444 Taiwanese employees revealed that, overall, proactive coping was positively related to employee well-being if the perception of job insecurity was low. However, in the case of high job insecurity, the beneficial effect of proactive coping was present only among employees with high work involvement. The interaction was significant for feelings of depression in the Austrian sample and for feelings of happiness in the Taiwanese sample. The findings suggest that if a person experiences job insecurity, the efficiency of proactive coping might depend on the person's work-related attitudes and beliefs, such as work involvement, that serve as coping resources.     

Employee referrals: A study of ‘close ties’ and career benefits in China

This study examines the relationship between employee referrals and employees’ job tenure through the lens of social capital theory. It does so by considering the tie strength (closeness of guanxi) between referrers and referred employees in the Chinese context. In particular, we examine the mediating effect of career benefits. We theorize that close guanxi has a significant and positive impact on the job tenure of referred employees, and that career benefits (such as having a managerial role) mediate the close guanxi effect on job tenure. This highlights the critical need to recognize the tie strength as between referrers and referred employees. The support for our hypotheses comes from the use of personnel records of 4030 employees over 13 years in one large privately-owned manufacturer in China. Our study has theoretical and practical implications for the relational approach to tackling voluntary turnover in the workplace.     

支持资源作用下的工作-家庭促进:情感倾向的调节作用

基于组织支持理论和资源保存理论,构建了支持资源作用下的工作-家庭促进模型,通过对40家制造业企业员工的问卷调查,采用多元调节回归的方法进行统计分析。研究结果表明,支持资源作用下的工作-家庭促进对员工组织情感承诺、工作满意度和离职意向有显著影响;情感倾向对支持资源作用下的工作-家庭促进与结果变量之间的关系有调节作用。当个体的情感倾向处于积极时,由组织支持资源带来的工作-家庭促进会显著提高员工的工作满意度、组织情感承诺,降低离职意向。