服务业高绩效工作系统研究述评

传统的高绩效工作系统研究大多针对制造业,如何利用高绩效工作系统来提升服务业的组织绩效成为战略人力资源管理的新领域。目前,我国学者在服务业高绩效工作系统领域的研究还相对较少。鉴于此,对服务业高绩效工作系统的内容结构、实施效果与作用机制等有关研究进行了系统梳理,并对未来研究进行展望,试图为服务业高绩效工作系统的相关研究提供借鉴。     

高绩效工作系统研究综述

高绩效工作系统是一种新型的组织绩效管理工具。文章通过文献综述的形式,对高绩效工作系统的理论发展、定义、内容及其与组织绩效的关系进行了总结。     

高绩效工作系统:新的人力资源方程式

企业外部市场环境的变化和内部组织结构的变革使高绩效工作系统的研究受到普遍关注。本文阐释了高绩效工作系统(high performance work systems,HPWS)的内涵、特征、与组织绩效的关系,并介绍了高绩效工作系统所包含的最佳人力资源实践。     

基于生命周期的高绩效工作系统研究

基于生命周期和高绩效工作系统两大理论,以KW公司为研究对象,通过研究企业在不同发展阶段的战略背景及其相应的人力资源需求,探讨了基于生命周期的高绩效工作系统特点与运行机制.     

高绩效工作系统与组织绩效:中国连锁行业的实证研究

本文分析了一项对中国83家连锁企业的人力资源实践状况的最新调查。本文对管理人员和生产人员及其不同的人力资源实践类型进行了区分,同时基于人力资源实践的组合,使用聚类分析划分了它们的高低水平组别。本文在高水平组别中,分析了人力资源实践的不同组合对公司绩效的影响。论文的研究结果增加了我们在高绩效工作系统方面的知识,为经理人员规划有效的人力资源管理战略提供了重要的启发。     

基于胜任力的高绩效工作系统构建

胜任力是与工作绩效直接相关的知识、技能与特质等的集合,是决定工作绩效最重要的能力要素。本文在前人研究的基础上,以提高企业绩效为目标,以员工胜任力为核心和基础,从如何提高胜任力和发挥胜任力效用两个方面,探索如何构建基于胜任力的高绩效工作系统。     

企业高绩效工作系统的内容结构与测量

高绩效工作系统领域的研究成果尽管很丰富,但是其内容结构和测量方法并没有达成一致。本文在对高绩效工作系统及相关概念的内涵比较基础上,采用文献研究方法对本领域187个样本文献中高绩效工作系统的内容结构与测量方法进行结构化梳理和统计分析。结果发现,现有研究对HPWS测量的内容结构包括单维、双维和三维等多种方式;HPWS测量的题目数差别很大,所含实践最少为3项,最多21项,平均为8项;不同学者对于同一个人力资源实践的内容界定表现出较大的差异性;HPWS的测量方法包括HR实践的存在与否、HR实践的覆盖范围、员工感知的程度、HRM系统强度4种。论文还分析了HPWS的内容结构和测量在不同行业、国家(或地区)中表现出的差异性,并将这一研究结论和过去相关研究进行了比较。最后,论文对研究结论进行了总结,并讨论了HPWS内容结构与测量的影响因素。     

高绩效工作系统对员工工作满意度的直接与间接影响研究

基于战略人力资源管理、组织氛围与员工态度文献的理论研究及问卷调查开展有关研究。研究表明,高绩效工作系统不但有助于形成关心员工的氛围、还能提高员工积极态度,并且关心员工氛围在高绩效工作系统与员工工作满意度间起中介作用,进一步证实了产业特征(第二产业或第三产业)在该过程中的调节作用。这也说明,高绩效工作系统影响员工结果并服务于连结宏观与微观人力资源管理的机制——组织氛围。此外,讨论了研究结论与实践启示,并对未来研究进行了展望。     

基于AMO模式的房地产行业高绩效工作系统研究

高绩效工作系统(HPWS)是近年来战略人力资源领域的研究热点。但一直以来国内外对HPWS的研究大多集中在制造业,随着房地产行业的升级转型,探讨符合房地产行业背景和战略要求的高绩效工作系统显得尤为重要。本文试图在高绩效工作系统研究回顾的基础上,从房地产行业的人力资源管理现状入手,初步构建一套基于AMO模式的高绩效工作系统通用模型,并针对各子系统给出具体的应用策略。     

基于自我效能中介作用的高绩效工作系统与员工幸福感研究

在对某大型国有银行武汉分行的31个支行共360名员工进行问卷调查的基础上,对高绩效工作系统与员工幸福感间的关系进行了研究。研究显示,高绩效工作系统能显著促进员工幸福感(提升工作活力、降低情绪耗竭),员工自我效能在该作用过程中起部分中介作用。这表明高绩效工作系统不仅能提高员工工作产出,还能通过培养员工获取幸福的能力,来提升员工的幸福感。最后,建议未来有关研究应关注员工期望在高绩效工作系统和员工幸福感之间的潜在中介作用。     

An Ecological Systems Perspective on Mentoring at Work: A Review and Future Prospects

After nearly 30 years as a subject of inquiry, mentoring remains a mainstay in the organizational literature, as relationships are arguably more important than ever to employees' personal and career growth. In this paper, we take an ecological perspective to situate and review topical areas of the literature with the intention of enhancing our understanding of how mentoring outcomes for protégés and mentors are determined not only by individual differences (e.g., personality) and dyadic factors (e.g., the quality of a relationship)—both of which represent the most frequently examined levels of analyses—but also the influences of the people from various social spheres comprising their developmental network, the larger organization of which they are a part, and macrosystem factors (e.g., technological shifts, globalization) that enable, constrain, or shape mentoring and other developmental relationships. Our review examines multi-level influences that shape mentoring outcomes, and brings into focus how the study of mentoring can be advanced by research at the network, organizational, and macrosystem levels. To help guide future research efforts, we assert that adult development and relational schema theories, Positive Organizational Scholarship, a social network perspective, signaling theory, and institutional theories can help to address emerging and unanswered questions at each ecological level.     

国外参与式管理研究述评

本文对参与式管理的相关研究文献进行回顾,首先分别从过程观和实践形式等角度界定参与式管理的概念,明确其操作性定义;基于四维结构模型分类,基于五维结构模型开发研究工具。其次,分别从个人和组织角度分析参与式管理的主要影响因素及可能的影响效应;最后,从管理效能、跨文化比较、作用机制、研究方法等角度对参与式管理的未来研究方向提出建议。     

Informal Mentoring at Work: A Review and Suggestions for Future Research

This paper reviews the literature on informal mentoring at work. Based on two basic premises of interpersonal relationships, it discusses four promising areas in current mentoring research that could be cultivated further by future research. The first premise that we hold is that relationships never exist in a vacuum. Traditionally, however, mentoring literature has often overlooked the context of mentoring. We propose that the developmental network approach can be further extended to gather more insight into the interplay between mentoring dyads and their context. Also, mentoring literature could pay more attention to temporal influences in mentoring studies. The second premise that is applied is that relationships are not only instrumental in nature. However, mentoring research to date has mostly applied a one‐sided and transactional view to mentoring. Relational mentoring theory could be helpful in examining relational motivations of both members. Also, mentoring literature can achieve more explanatory power by examining the underlying mechanisms of mentoring, next to social exchange principles, that cause these developmental changes. In summary, in each of these four research areas, we identify and discuss fundamental questions and developments in research that can advance mentoring theory and practice.     

资源本位理论:演进与衍生

对资源本位理论的起源、演进与未来研究方向进行了探讨.从资源本位理论的奠基性文献讨论入手,对其演进脉络和本质问题进行梳理与提炼,并进一步探讨了该理论未来的研究议题、方向及研究方法.     

Leadership in Interorganizational Networks: A Literature Review and Suggestions for Future Research

The present review is an investigation of the ways in which interorganizational networks coordinate their activities for the benefit of all parties. In this context ‘interorganizational networks’ consist of three or more separate, collaborating entities, and the question of their leadership has been well researched in a number of disciplines. Its interest to economic actors is growing. However, the findings of studies that have focused on leadership in such networks are somewhat incoherent. As demonstrated in the present review, this incoherence largely results from the consideration of different forms of network (e.g. hierarchical vs heterarchical), levels of analysis (e.g. organizational vs network), and terms used to describe the phenomena (e.g. governance or orchestration, quite apart from leadership). Against this background, the present review contributes to the body of knowledge on this topic in two main areas. First, the literature is reviewed in order to provide an overview of the key characteristics of forms of network and levels of analysis. Moreover, the view that leadership in such networks influences all members in order to ‘make things happen’ is suggested. Secondly, future avenues of research are identified in order to stimulate progress in this important area of study.     

A Review of the Contemporary Transfer Pricing Literature with Recommendations for Future Research

A transfer price is a value placed on the goods or services which are traded between divisions of an organization. This paper attempts to make the subject of transfer pricing accessible to researchers and others interested in managerial problems so that a very real managerial problem can be studied in a broader managerial context. The not insubstantial literature that has grown up in the transfer pricing area is reviewed and, in particular, a critical evaluation of recent writings in the field is provided. It is shown that little which is unequivocal is known about transfer pricing and that the choices made by managers with regard to transfer pricing are little understood, both with regard to the factors which drive choice and the differences between choice in practice and theoretical interpretations. It is suggested that progress in the area will require a richer understanding of the realities confronting practising managers. Research by means of field studies, particularly case studies, is recommended to provide this. A series of hypotheses and issues, representing the dilemmas facing managers, is provided as a theoretical grounding for such research.     

Innovation in Family Firms: A Systematic Literature Review and Guidance for Future Research

Through a systematic review of 118 peer‐reviewed journal articles published between 1961 and 2017, this article provides an integrative picture of the state of the art of the family firm innovation literature. Our aim is to widen existing understanding of innovation in family firms by building a theoretical bridge with studies in the mainstream innovation literature. Specifically, in identifying the main gaps in the literature and providing future research directions, our critical and dynamic picture of family‐specific determinants of innovation is intended to advance the debate on innovation in general, and family firms in particular.     

创业研究回顾与展望

创业实践因新兴技术驱动的经济社会环境变革而发生了重大变化,涌现出了不少组织和战略理论甚至是创业研究也难以回答的新现象和新问题,这些现象和问题在中国情境下表现得非常突出,但并没有引起学者们的足够重视。基于此,本文采用扎根理论的编码设计,开展2008~2018年间发表的1842篇国际顶级创业研究文献的统计分析,在描述和评价研究主题发展态势和进展基础上,归纳出以创业前因、创业实施、创业结果与创业情境为体系的创业研究主题框架,进一步提出未来研究趋势和中国情境下开展创业研究的建议。研究结果对于推动我国创业研究的深化发展并开展具有国际学术影响力的高水平研究有着重要的理论价值。     

反生产行为理论研究综述

对反生产行为的研究取向、结构、影响因素、形成过程与预防策略进行了较为详尽的综述、评论,并指出反生产行为未来的研究方向.认为应该尽快对反生产行为层级体系进行全面整理,加强预防干预策略的系统研究,进行实验和纵向研究,将研究对象聚焦到知识员工、并强化中国文化背景的研究.