What's behind public trust in news media: A comparative study of America and China

The study first examines the media identification logic that the prime evaluating indicator for news media is public trust. Perceptions of trust are not only important from a marketing perspective, but also form a vital component of audiences' aesthetic criticism of news and news sources. Comparing people's attitudes towards media in America and China, this study finds media credibility ratings in China are much higher than those in America. Does this suggest that Chinese media are more credible, or are survey reports of public trust influenced by other factors? This study considers three perspectives for considering differences in reports of public trust – operation dynamics, imaged power, and national identity. We consider to what degree, and under what conditions, could the survey reports of perceived public trust in media be related to media system differences, both among countries and over time. The study also examines the role played by structural dialectics such as profit orientation or propaganda orientation; professionalism orientation or authority orientation; and imagined community or heterogeneity construction. Finally, given the limits of survey methods and wording, the study brings forward an evaluation framework for the availability of transnational comparisons of media credibility, based on five evaluating dimensions of identity mechanism: professionalism identity, antagonism identity, heterogeneity identity, public sphere identity, and the “Other” identity.     

Online news media in the Web 2.0 era: from boundary dissolution to journalistic transformation

This paper examines how online news media have changed as the Internet has moved from Web 1.0 to Web 2.0. Based on medium theory and boundary theory, online news media are conceptualized as being regulated by the “participatory open media code”. The code analysis attempts to examine the newly emerged form and structure of online news. In the new interactive media environment, it is found that online news media have changed significantly in the following areas: (1) the inclusion of user-generated content; (2) user participatory interactivity; (3)YouTubization; (4) instant reporting; (5) sharing and community networking; and (6) customization through new communication technologies. The trend of growing reader participation in social dialogue is apparent around the globe. The transformed online media have provided good platforms for citizen participation in news. Yet, there are still constraints against quality participation.     

Hybrid social and news media protest events: from #MarchinMarch to #BusttheBudget in Australia

Public protest events are now both social media and news media events. They are deeply entangled, with news media actors – such as journalists or news organisations – directly participating in the protest by tweeting about the event using the protest hashtag; and social media actors sharing news items published online by professional news agencies. Protesters have always deployed tactics to engage the media and use news media agencies’ resources to amplify their reach, with the dual aim of mobilising new supporters and adding their voice to public, mediatised debate. When protest moves between a physical space and a virtual space, the interactions between protesters and media stop being asynchronous or post hoc and turn instantaneous. In this new media-protest ecosystem, traditional media are still relevant sources of information and legitimacy, yet this dynamic is increasingly underpinned by a hybrid interdependency between traditional news and social media sources. In this paper we focus on an anti-austerity government movement that arose in Australia in early 2014 and was mobilised as a series of social media driven, connective action protest events. We show that there is a complex symbiotic interdependency between the movement and the traditional media for recognition and amplification of initial protest events, but that over time as media interest wanes, the movements’ network becomes disconnected and momentum is lost. This suggests that the active role traditional media play in protest events is being underestimated in the current research agenda on connective action.     

Before crisis: How near-miss affects organizational trust and industry transference in emerging industries

A near-miss, such as a narrowly avoided collision between vehicles, evades a full-scale accident but can generate media attention that threatens trust. In emerging industries, the effects of near-miss may extend beyond organizational boundaries and influence trust in the industry and technology. This study empirically tests these assertions by examining how media reports of near-miss affect organizational trustworthiness and how trust repair strategies after a near-miss influence organizational and industry trust and technology acceptance in the emerging commercial industry of unmanned aircraft. Notwithstanding parallels to paracrisis, near-miss communication is understudied in public relations research. Further, studies of trust in the context of crisis are recent (see Brühl et al., 2018; Fuoli et al., 2017), and have produced unexpected results that warrant continued exploration in public relations. Underpinned by attribution theory, this study adopts a 2 (near-miss cause: external, low controllability; internal, high controllability) x 3 (trust repair strategy delivered via news story: denial, excuse, apology) scenario-based experiment. This study found that near-miss reduced organizational trustworthiness regardless of whether the event was controllable or not, indicating that when it comes to trust perceptions, near-miss can operate similarly to crisis. Further, apology was the only strategy that arrested a fall in organizational trustworthiness. The study signaled a trust transfer effect where organizational trust influenced industry trust, which led to the acceptance of unmanned aircraft technology. In the context of emerging industries, these findings have implications for organizations that experience near-miss, highlighting the potential for a standardized initial strategy to acknowledge a reduction in trust in order to support trust beyond the organization.     

Social media and Umbrella Movement: insurgent public sphere in formation

The study examines the role of social media during the Umbrella Movement in Hong Kong that lasted from September to December 2014. By interviewing a random sample of 1011 respondents over the telephone before the end of the Umbrella Movement, it was found that social media had become an insurgent public sphere (IPS) in the protest movement. Data showed that acquisition of political news through social media was related positively to support for the Umbrella Movement and adversely with satisfaction and trust of established political authorities, including the Hong Kong Special Administrative Region government, the Hong Kong police, and the Chinese central government. The insurgent public sphere role of social media, its implications, and likely development vis-à-vis the state and the market are discussed.     

“Islam Is Everywhere”: Pre-Arab Spring Coverage of Islam in the English Egyptian Press

This study investigates how Islam is reported by English-language Egyptian media. Much research has examined the orientalism that occurs in the coverage of Islam in the West, but little has occurred on how Islam is covered in a Muslim-majority context. This study conducted interviews with eight journalists who report on Islam as a part of their beat in Egyptian publications and a news framing analysis was performed on articles relating to Islam in English-language Egyptian news sources Al Ahram Weekly, Daily News Egypt, and Al-Masry Al-Youm in the months before Arab Spring radically altered the shape of the country. By applying orientalism, this study hopes to examine coverage of Islam in an environment where one would expect better portrayal of Islam and to examine the ways in which reporting regarding Islam foreshadowed the changes to come.     

Partisan audience polarization: Beyond selective exposure

The proliferation of available media outlets provides unprecedented access to specialized content. This dynamic media environment facilitates the emergence of partisan selective exposure at the individual level. When aggregated, these selective choices can materialize as partisan audience polarization, defined by the use/nonuse of so-called “Red” and “Blue” news media. The present study extends this line of inquiry beyond selective exposure. The author uses metered exposure data to explore patterns of loyalty and avoidance using single-source, cross-platform data from Nielsen’s TV/Internet Convergence Panel. The results are mixed, suggesting that audiences of partisan news outlets exhibit high levels of loyalty, but also that they do not avoid news of a different slant.     

Can World System Theory predict news flow on twitter? The case of government-sponsored broadcasting

Social media platforms provide world governments with the opportunity to distribute news content from their broadcast channels directly to foreign publics [Wallerstein, I. (1974). The modern world system. New York: Academic Press] World System Theory, which has successfully explained and predicted the structure of international news flow, is now being challenged. Specifically, these social platforms undermined assumptions regarding the one-way flow of information toward audiences and the exclusive institutional nature of the players in the international system. This study examines the unique case of government-sponsored news media and its international news flow. It finds that while the structure of the international news flow on Twitter exhibits a hierarchical core–periphery structure, non-institutional actors (e.g. bloggers) conformed less than institutional players (e.g. governments and news media) to that structure. This study also found that non-institutional actors assumed the role of bridging news sources and audiences, a role traditionally reserved for a small minority of elite news media. The growing and diversified pool of information mediators resulted in a more fragmented network of news flow, siloed, rather than interconnected. Research findings are synthesized and analyzed in the context of international broadcasting and social media scholarship.     

BIASED PRESS OR BIASED PUBLIC? ATTITUDES TOWARD MEDIA COVERAGE OF SOCIAL GROUPS

Mass media credibility has been defined and studied largelyas an attribute of message sources. This article argues thattrust in media can be better understood as a relational variable—anaudience response to media content. In addition, audience assessmentsof credibility are commonly explained as the result of eachindividual's skeptical disposition, either toward mass mediain particular or as a general trait. The author dissents fromthis view as well, proposing that distrust is more likely tobe a situational response, stemming from involvement with issuesand groups. Using data from a national probability sample, thehypothesis was tested by analyzing the effect of numerous independentvariables on respondent ratings of newspaper and televisionnews coverage of social groups. As hypothesized, a respon dent'sown group identification proved to be the strongest predictor.The evidence was strengthened by replication across social groups,which provided built-in controls and demonstrated that an importantpart of the variance in trust of mass media news is within personsrather than between persons.     

Mediated and moderated effects of political communication on civic participation

Australian scholars and politicians have long been concerned about politically uninformed and inactive young Australians. However, few efforts have been made to explain how the use of traditional and online media may affect youth’s participation in politics. Our research utilises the citizen communication mediation model and extends the expected mediation chain by an additional examination of the possible interactions between news media use and political discussions, as suggested by the differential gains model. Using representative data from Australian 10th graders, we examine whether and how news media usage (newspapers, television, radio, and the Internet) affects expected participation in a range of civic and political activities conditional of discussions about political issues (with family, friends, and online). Path models account for additional mediators (civic knowledge and civic efficacy) and control variables to explain future civic and political participation. The results suggest that news media use stimulates political discussions, although different media exert differential effects. Yet, news exposure hardly influences the second mediators (civic knowledge and civic efficacy) in a direct manner. In fact, civic knowledge and efficacy mediate the relationships between political communication and participation, both directly and sequentially. Moderation analyses clarify that despite the mediating role of political discussions, news media exposure also influences (future) civic participation contingent of students’ engagement in (primarily Internet-based) discussions about political and social issues. We emphasise the significance of these results with reference to previous research, discuss potential directions for future research, and draw conclusions for civics and citizenship education.     

The contribution of media consumption to civic participation

A national UK survey (N = 1017) examined the association between media consumption and three indicators of civic participation - likelihood of voting, interest in politics, and actions taken in response to a public issue of concern to the respondent. Multiple regression analysis was used to test the variance explained by media use variables after first controlling for demographic, social and political predictors of each indicator of participation. Media use significantly added to explaining variance in civic participation as follows. In accounting for voting, demographic and political/social factors mattered, but so too did some media habits (listening to the radio and engagement with the news). Interest in politics was accounted for by political/social factors and by media use, especially higher news engagement and lower media trust. However, taking action on an issue of concern was accounted for only by political/social factors, with the exception that slightly fewer actions were taken by those who watched more television. These findings provided little support for the media malaise thesis, and instead were interpreted as providing qualified support for the cognitive/motivational theory of news as a means of engaging the public.     

Social theory and current affairs: a framework for intellectual engagement

The paper aims to facilitate more adequate critical engagement with current affairs events by journalists, and with current affairs texts by audiences. It draws on social theory to provide the intellectual resources to enable this. The academic ambition is for the framework to be adopted and developed by social thinkers in producing exemplary critical readings of news and current affairs texts. To this end it is offered as a research paradigm. The paper situates its argument in relation to the wider literature in media and cultural studies, acknowledging the subtle skills required to appreciate the relative autonomy of texts. However, it draws attention to the lack of an adequate perspective with which to assess the frames, representations, and judgments within news and current affairs texts. To address this lacuna it proposes the conception of a social‐theoretical frame, based on a number of meta‐theoretical approaches, designed to provide audiences with a systematic means of addressing the status and adequacy of individual texts. Social theoretical frames can reveal the shortcomings of media framing of the contextual fields within which news and current affairs events take place. Two illustrative case studies are used to indicate the value and potential of the approach: the analysis of a short newspaper report of the return of protesters to Cairo's Tahrir Square in 2011, and a critique of four current affairs reports from various genres on the political turmoil in Thailand leading up to the clashes of May 2010.     

What is Flint? Place,storytelling, and social media narrative reclamation during the Flint water crisis

ABSTRACT

The Flint Water Crisis became a national news story in January of 2016, when major publishers such as The New York Times began covering the story. In the same month, an influx of social media activism occurred in response to the crisis, with citizens developing hashtag campaigns such as #FlintFwd in order to disseminate news and stories from a citizen’s perspective; these campaigns often positioned Flint positively ? as a recovering community ? rather than a city in the middle of a public health crisis, and often addressed not a national public but a local audience. This paper considers Flint-based social media activity to investigate the emergence of place-based activism within the ostensibly global network of social media. In doing so, it identifies three key themes; 1) leveraging social media to forward a critique of deficient journalistic storytelling; 2) using the affective process of storytelling via social media to claim authority over their own material offline existence, and 3) using place-based storytelling to implicate others as witnesses via the global network of social media. These themes coalesce around a distinctly critical logic of connectivity. This logic extends the notion of connectivity articulated by Van Dijck and Poell [2013. Understanding social media logic. Media and Communication, 1(1), 2–14.] and the strategies of platform activism explored by Tufekci [2017. Twitter and tear gas: The power and fragility of networked protest. New Haven: Yale University Press.] to explain how social media works to expose discrepancies between the public story of the water crisis and material, lived conditions of Flint, rendering visible a discursive identity of Flint thus far unrecognized.     

The online news cycle and the continuous alteration of crisis frames: A Swedish case study on how the immediacy of online news affected the framing of the swine flu epidemic

Abstract

This explorative case study investigates how the continuous publication cycle and the immediacy of online news affected the Swedish news media framing of the swine flu epidemic between April and May 2009. The findings suggest that media framing changes continuously, several times a day, effectively painting different frames of the crisis. Consequently, an organization involved in this crisis may face stakeholders that have encountered contrasting frames depending on when they accessed the latest news. Furthermore, the results show that the speed of modifications seems to be highest in the initial stages of reporting when the flu was perceived as more dangerous. Because the crisis frames change constantly, this provides both a challenging crisis communication environment and an opportunity to influence and shape the frames by organizations that are aware of them and act swiftly.     

Testing news trustworthiness in an online public sphere: a case study of The Economist's news report covering the riots in Xinjiang,China

This paper explores the news trustworthiness and media credibility of The Economist's news report on 9 July 2009, and the communicative roles of 846 readers' responses. Theoretically guided by news translation and cultural resistance and the online public sphere, we applied online field observation and discourse analysis and achieved two main findings: First, although the news report covered the Xinjiang riots with comprehensive and attractive details, it violated the core journalism value of media credibility and journalistic objectivity by providing misleading pictures and significant unreliable and biased coverage. Second, the major communicative roles of the online readers' responses generally match Dahlberg's six conditions of an ideal online public sphere, which is still challenging but promising to realize.     

Social media,temporality, and the legitimacy of protest

ABSTRACT

This article examines how the rise of social media affects the temporal relations of protest communication. Following a relational approach, it traces how regimes of temporality are constructed and transformed through the entanglement between media infrastructures, institutions, and practices. These regimes involve particular ‘speeds’ -the rate at which media content is renewed – as well as ‘temporal orientations’ towards present, past, and future. The article questions how specific temporal regimes enable or complicate protestors’ efforts to gain public legitimacy. A large body of research suggests that it is difficult to gain such legitimacy in the mainstream news cycle, in which protest is primarily covered from an ‘episodic’ perspective, ignoring larger protest issues. The present analysis suggests that despite the participatory affordances of social media, it has not become any easier to generate sustained public attention for structural protest issues. Drawing examples from three case studies, it demonstrates that the dominant mode of social media protest communication reproduces and reinforces the episodic focus of the mainstream news. While other temporal perspectives on protest are certainly developed in the alternative and mainstream news, as well as in activist social media communication, these do not fundamentally challenge the prevailing temporal orientation towards the present, towards the event.     

Silencing the Call to Action: A Bird’s Eye View of Minority Language Media and Political Participation in Eurasia

Do citizens living in linguistically diverse countries without benefit of diverse media outlets find this to be a barrier to civic engagement? This study considers the interrelated effects of media access and social capital on political engagement in 15 Eurasian countries as that region continues to transition to an open economy and democracy. Drawing upon individual-level survey data, and controlling for relevant political and socioeconomic factors, regression analyses suggest a significant impact of media plurality, interpersonal trust, and government confidence on both voting turnout and unconventional political participation. The effect of social capital is mixed. Results indicate that higher levels of trust contribute to participation, while greater confidence in government is associated with less participation. These preliminary tests also show that collective action is generally lower in countries having greater linguistic diversity, but suggest that having access to political news in one’s own language can indeed contribute to more activism.     

Processing Culture: Cognition,Ontology, and the News Media1

This article discusses how people cognitively engage with the contemporary, mainstream, U.S. news in ways that yield ontological services. It treats the news as both a system of signs and a cultural object, and assesses how people mentally intercept, negotiate, and use the news in ways that foster a sense of control and order over an unstable and unpredictable social world (i.e., “ontological security”) ( Giddens, 1991 ). Based on interview data, it argues that through criticisms, consumption orientations, lay theorizing, and “ignorant othering,” all orbiting and drawing from the contemporary, mainstream, U.S. news, people cognitively sift through and simplify a broader frenzied social environment. In so doing, they are able to mentally establish at minimum a sense of rudimentary understanding and at most a sense of trusted certainty of what is real and true of the world outside their immediate social circles.     

Beyond policy agenda-setting: political actors’ and journalists’ perceptions of news media influence across all stages of the political process

Although the relationship between politics and the media is a key topic in political communication research, the media’s role during times of routine policy-making has rarely been addressed. Furthermore, studies of routine policy-making have generally focused on one policy stage, usually agenda-setting, whereas few have analysed the media’s impact on the whole policy process. Still, the general view is that the news media matter in the early stages of the policy cycle but are non-influential during the formulation, implementation, and evaluation stages. This study queries these assumptions by taking a closer look at the news media’s influence on all stages of the political process at both the theoretical and the empirical level. A quantitative survey explored how members of the German Bundestag, administration officers, associations and NGOs, researchers, PR staff, and journalists involved with energy policy (N?=?338) perceive the media’s influence across all policy stages. The results confirm that media coverage does indeed strongly influence the political agenda. However, the subsequent formulation, evaluation, and termination of policy stages are also affected, with only the implementation stage being less susceptible to media influence. The different groups of political actors and journalists surveyed mainly agreed upon the estimations of the strength of the media effects.     

One size doesn't fit all: Measuring news reception East and West

This article investigates how and why measures developed in the American context yield different results in China. Research in the United States has shown that a person's level of political knowledge is a stronger and more consistent predictor of news reception compared to alternative measures, such as media consumption or education. Yet a case study of news reception of pension reform in Beijing demonstrates that attentiveness and education constitute more valid indicators than knowledge. These differences in the empirical findings may result from translation from English into Chinese as well as specifics of the Chinese education system. However, when using valid measures the relationship between attentiveness and news reception is strong among Beijing residents, revealing that information-processing works as anticipated based on American media research.