Compassion Satisfaction Among Social Work Practitioners: The Role of Work–Life Balance

Abstract

Previous research has established that social work practitioners are especially vulnerable to work-related psychological distress and burnout due to the high-stress nature of the profession, yet less research has focused on examining factors are associated with social worker retention. Emerging research on compassion satisfaction suggests that this factor could mitigate professional burnout, yet there is a gap in research focusing explicitly on examining compassion satisfaction among social workers. To address this gap in knowledge, this quantitative study collected survey data on practicing social workers who were alumni from a large southeastern university (n?=?120) to examine individual and organizational factors associated with compassion satisfaction. Multiple regression analyses revealed that higher levels of emotional intelligence, perceived work autonomy, and perceived work–life balance were associated with an increase in compassion satisfaction among experienced, licensed social work practitioners. Findings have implications for how social work employers can promote compassion satisfaction through cultivating emotional intelligence among practitioners, allowing social workers autonomy in decision making, and providing supportive work environments. Recommended directions for future research include longitudinal studies with large sample sizes that expound research on compassion satisfaction by examining the role of additional factors, such as client population, job role characteristics, and supervisor support.     

Spirituality in Social Work Groups: Practitioners Speak Out

ABSTRACT

The attitudes of experienced clinicians regarding the inclusion of spirituality in social group work practice and education are examined. Using a focus group format, practitioners concurred that wholistic treatment of clients must embody spiritual issues and that spiritual content should be covered in group work courses. Clinicians identified additional issues including: (a) need for spiritual assessment; (b) necessity of practitioner self-awareness; (c) usefulness of spiritual beliefs and communities as resources; (d) creation of a safe environment; (e) promotion of spiritual diversity in groups; and (f) collaboration with clergy and spiritual leaders. Implications for practice, research, and education are discussed.     

Self-Reported Ageism in Social Work Practitioners and Students

In this study, we focus on self-reported ageism in college students and social service providers using the Relating to Older People Evaluation (ROPE; Cherry & Palmore, 2008 Cherry, K. E. and Palmore, E. B. 2008. Relating to Older People Evaluation (ROPE): A measure of self–reported ageism. Educational Gerontology, 34: 849–861. [Taylor & Francis Online], [Web of Science ®] , [Google Scholar]). The ROPE is a 20-item questionnaire that measures positive and negative ageist behaviors that people engage in during everyday life. Participants included undergraduate and graduate social work students and practicing social service providers in the nursing home and mental health setting. Findings indicate that people of varying educational backgrounds and occupational experience in social services readily admit to positive ageist behaviors. Item analyses revealed similarities and differences between groups in the most and least frequent forms of ageism endorsed. Ageism as a social phenomenon with implications related to social work policy and practice is discussed.     

Social Service Delivery and Social Work Practice for Japanese Elders

No abstract available for this article.     

The Use of IASWG Standards for Social Work Practice with Groups in Supervision of Group Work Practitioners

This article describes a model for supervision for practicing group leaders. The content and process of the model is participant driven, with the International Association for Social Work with Groups Standards for Social Work Practice with Groups used as a core element to guide development of the model as well as the support offered by the supervisor and participants.     

Using Evaluative Research to Support Practitioners and Service Users in Undertaking Reflective Writing for Public Dissemination

Outputs of research are mainly reports, in a variety of formatsfor different audiences: web-based materials, conference presentationsand articles. Usually, these are the researchers’ products,with different levels of input by research participants, dependantupon the participative methods adopted. Two strands of discoursein relation to research allow for inclusion of other potentialoutputs for research: service user involvement in research andthe notion of the research-informed or aware practitioner. Thisarticle focuses upon the experience of using evaluative researchprojects to generate practitioner and user writing for publicdissemination, drawing upon these two themes.     

The Perception of Organizational Issues of Social Work Practitioners in Saudi Hospitals

ABSTRACT

Health care has evolved rapidly in Saudi Arabia, based upon a Western model of service that incorporates multidisciplinary professional teams. Social work practice forms part of patient care. This study explores how Saudi social workers perceive their role and how they describe their practice within the hospital context. A quantitative methodology was employed using a self-administered questionnaire. Analysis revealed that 219 social workers perceived formidable limitations to their daily work practice. The study identified factors relating to the hospital's organizational circumstances where a) organizational structural aspects, b) organizational resources, and c) hospital management and interprofessional teamwork impacted best practice. Future research and recommendations for further study are outlined.     

Defining Service Coordination: A Social Work Perspective

ABSTRACT

This pilot study explores the meaning of and factors that influence coordination as a first step toward conceptual refinement, theory development, and system interventions. Using data from treatment guidelines archived by the National Guideline Clearinghouse (n= 9) and semistructured interviews with social workers (n= 4), themes related to the definition, indicators, and perceptions of coordination were explored using a grounded theory approach. Data suggest the need for coordination is driven by complex client needs, but the quality of providers’ personal relationships influences coordination. Future research might examine the impact of standardization of roles, referral procedures, and treatment philosophies.     

Defining Service Coordination: A Social Work Perspective

To address fragmentation, social workers are encouraged to "coordinate." This pilot study explores the meaning of, and factors that facilitate or prevent "coordination" and is intended as a first step toward future conceptual refinement, theory development, and system interventions. Using data from treatment guidelines archived by the National Guideline Clearinghouse (n=9) and semi-structured interviews with social workers (n=4), themes related to the definition, indicators, and perceptions of coordination were explored using a grounded theory approach. Data suggest the need for coordination is driven by complex client needs, but the quality of providers' personal relationships influence coordination. Future research might examine the impact of standardization of roles, referral procedures, and treatment philosophies.     

Social Adjustment: The Design and Use of an Instrument for Social Work and Social Work Research

Please address correspondence and reprint requests to: Dr. R. Corney, General Practice Research Unit, Institute of Psychiatry, De Crespigny Park, Denmark Hill, London SE5. Summary This article discusses some of the problems encountered whentrying to assess social adjustment and describes a standardizedsemi-structured interview designed to measure social adjustmentand dysfunction. The interview can be used by social workersas a research tool, a screening device or in making an assessmentThe interview is composed of items grouped under the three headingsof ‘Material conditions’, ‘Social management’and ‘Satisfaction’. Ratings are made on a four-pointscale by interviewers standardized in its use. The interviewwhich takes 40 minutes to one hour to administer, covers housing,finance, occupation, social and leisure activities, and relationshipswith significant individuals in the subject's life.     

Social Work Intervention in Community Service

Gill McIvor, Research Fellow, Social Work Research Centre, University of Stirling, Stirling FK9 4LA. Summary The recently introduced National Standards for Community Serviceschemes in Scotland recognize that certain offenders on CommunityService may experience personal difficulties that interferewith their ability to comply with the order of the court andrecommend that where necessary advice and help should be providedto assist completion. A study of twelve Scottish Community Serviceschemes revealed that in spite of their often being acceptedfor Community Service because of the absence of obvious instabilityin their lives, many offenders encountered personal difficultieswhile completing their orders and those who did had a higherincidence of absence from placement. The relatively few instancesof intervention by Community Service staff that were found weremainly of a practical nature. Two schemes were, however, identifiedas offering a more intensive social work service which may haveenabled certain offenders who would not otherwise have doneso to complete their Community Service Orders. The practicalimplications of increased intervention by Community Servicestaff are discussed as is the possibility that such an approachmight enable schemes to deal successfully with a higher proportionof offenders who would otherwise have received a custodial sentence.     

Cautionary Tales From Beginning Practitioners: The Fate of Personal Models of Social Work in Beginning Practice

Summary The relationship between professional education and beginningpractice is examined by considering whether the personal modelsof social work developed and reviewed by the individual duringsocial work education survived the transition from student toautonomous practitioner. Fifteen University of Queensland socialwork graduates were engaged in a task of making explicit theirpersonal models of social work, by way of repertory grid technique,in their first eight months of employment. The repertory gridwas used as a conversational tool to monitor the developmentof and changes in their personal models of social work. Thesocial workers were thus engaged in a process consciously reflectingon the meaning of, and the reasons for, these developments andchanges. Whilst the study found that personal models do survivethe transition to social work practice, it also highlightedareas of concern. On the whole graduates did not feel preparedfor work, and the initial period of practice was one of considerabledifficulty. Many experienced considerable difficulty in subsumingthe organizational context within their personal model of socialwork.     

Social Work Ideologies in the Probation Service

Summary The research described in this paper was an attempt to exploresome aspects of social work ideology in the probation service.We were particularly interested to identify the extent to whichprobation officers subscribed to certain ‘treatment model’assumptions about criminal behaviour. The project was designedas a small-scale study in depth of probation officers' socialinquiry practices. The data-collection methods used for thiswere a combination of depth interviews with probation officerswho also completed self-administered questionnaires. We foundthat some probation officers appeared to subscribe to ‘treatmentmodel‘ ideals more than others, but that all probationofficers were treatment orientated towards some of their casesand not to others. Their treatment preferences seems to relateto the seriousness of the offender's criminal history and personalproblems and the recommendation that was being made. Some ofthe implications of these findings for social work practicewere discussed.     

Practitioners as Rule Using Analysts: A Further Development of Process Knowledge in Social Work

Correspondence to Professor Michael Sheppard, Department of Social Policy and Social Work, University of Plymouth, Drake Circus, Plymouth PL4 8AA, UK. E-mail M.Sheppard{at}plymouth.ac.uk Summary A new paradigm of ‘process knowledge’ has emergedin recent years, distinct from the dominant ‘product knowledge’paradigm in social work. While the latter refers to existentknowledge, which may be applied, the former refers to the developmentof knowledge about the ‘methodology of practice decisionmaking’, focusing on the processes by which judgementsare made. At its heart is the emerging idea of a reflexivityfor practice, but studies have been, until recently, theoretical.A very small number of empirical studies have begun to identifysome key elements of process knowledge. These have developeda range of concepts relating to critical appraisal, hypothesisdevelopment and hypothesis testing which characterize socialwork process knowledge. These include, for example, focusedattention, querying information, causal inferences, partialcase, procedural, and speculative hypotheses. A process of quasitriangulation is characteristic of social work practice methodology,together with a combination of inductive and deductive thinking.This paper seeks to develop our understanding by focusing onhow social workers develop and appraise hypotheses, and in particularhow the substantive content of hypotheses emerges (these enablesocial workers to make sense of, define, and respond to, situations).To understand this, the notion of rules is used, and socialworkers emerge as analysts employing three types of rules: substantive,application, and practice rules. A significant link betweenprocess knowledge and the content of product knowledge is identifiedin the form of technical language. The concept of ‘probabilisticcausation’ is identified as a key epistemological dimensionin the conduct of rigorous practice.     

社会工作与农村社会工作的使命

从社会工作与农村社会工作发展的现状入手,论述了社会工作尤其是农村社会工作的基础、特征、使命,强调农村社会工作的实践性与反思性,在此基础上提出丰富本土社会工作知识,加强与国际社会工作的对话能力。     

社会福利体系中的专业社会工作服务

现代社会的飞速发展,促进了人民物质文化生活的不断提高,但同时也存在着更多的风险和不确定性。人们会遇到各种需要运用专业知识和技术协助解决的个人、家庭和社区问题,而社会工作就是这些助人的专业之一。它注重人的价值观,同时也强调人的价值,特别关注的是通过强化社会功能来帮助人们解决个人、家庭和社区的问题。本文将基于社会工作在西方国家社会福利体系中扮演的重要角色,分析二者的关系,探讨社会工作在我国社会福利体系建立和完善过程中的大有可为之处。     

The Resource Worker Project: Evaluating a Specialist Social Work Service for Severely Disabled Children and their Families

Please address reprint requests and correspondence to Caroline Glendinning at the Social Policy Research Unit, University of York, Heslington, York Y01 5DD. Summary Accumulated research evidence revealed the continued fragmentationof support services for families caring for a severely disabledchild; while parents themselves repeatedly reported the lackof a comprehensive source of information and advice. The resourceworker project was designed to assess whether the levels andcoherence of services to the families of severely disabled childrencould be improved through the intervention of specialist socialworkers. The activities of the social workers were extensivelydocumented and multiple methods of data collection were usedto evaluate their intervention, in comparison with a matchedgroup of families who continued to receive the normal genericservices. According to a number of ‘outcome’ measures—forexample families' use of services, facilities and professionalexpertise; the incidence and severity of stress among parents;the mental and physical well-being of various family members—changesoccurring as a result of the intervention were, apparently,neither large scale nor consistent. Nevertheless parents werevirtually unanimous in their positive and enthusiastic appreciationof the help and support they had received. The implicationsof these findings for the evaluation of social work interventionare discussed; and attention is drawn to the importance of evaluatingintervention of this kind, as the long term support of familieswith severely dependent members is likely to place increasingdemands on social work and social services resources in thefuture.     

社会工作在中国社会保障制度改革中的拓展

社会保障制度是国家和社会依法保障社会成员基本生活的社会制度,社会工作是一种助人的专业,帮助社会弱势群体解决问题,两者对维护社会稳定和促进社会发展起着重要的作用。中国的社会保障制度正进行着全方位的改革和完善,在社会保障制度的改革中,社会工作有着很大的拓展空间。本文阐述了社会工作在社会保障制度改革中拓展的可能性、拓展的空间及拓展的影响。     

Perspedtives on Australian Social Service delivery and Social Work Practice in Gerontology

No abstract available for this article.