Social determinants of facial displays

A primary function of facial displays is to communicate messages to others. Bavelas and Chovil (1990) proposed an Integrated Message Model of language in which nonverbal acts such as facial displays and gestures that occur in communicative (particularly face-to-face) interactions are viewed as symbolic messages that are used to convey meaning to others. One proposition of this model is that these nonverbal messages will be shaped by the social components of the situation. The present study attempted to delineate more precisely the components of sociality that explicitly affect the use of facial displays in social situations. Frequency of motor mimicry displays in response to hearing about a close-call experience was examined in four communicative situations. In one condition, participants listened to a tape-recording of an individual telling about a close-call event. In two interactive but nonvisual conditions, participants listened to another person over the telephone or in the same room but separated by a partition. In the fourth condition, participants listened to another person in a face-to-face interaction. The frequency of listeners' motor mimicry displays was found to vary monotonically with the sociality of the four conditions. Actual presence and visual availability of the story-teller potentiated listener displays. The results support the proposition that facial displays are mediated by the extent to which individuals can fully interact in communicative situations.This study was conducted at the University of Victoria, Victoria, B.C., Canada, as part of the author's doctoral dissertation and was partly supported by a Social Sciences and Humanities Research Council of Canada doctoral fellowship. I thank Janet Bavelas for her assistance in the development of the study and her valuable comments on earlier drafts. Alan Fridlund helped in the analysis of the data and provided comments on earlier drafts. Linda Coates, Jennifer Halliday, Laura Lane, and Doug Laurie assisted in the collection of data. Laura Lane also helped in the scoring of facial displays.     

Accuracy of nonverbal communication as determinant of interpersonal expectancy effects

The person perception paradigm was used to address the effects of experimenters' ability to encode nonverbal cues and subjects' ability to decode nonverbal cues on magnitude of expectancy effects. Greater expectancy effects were obtained when experimenters were better encoders and subjects were better decoders of nonverbal cues and the separate contributions of experimenter's and subject's nonverbal skills were of similar magnitudes.The authors wish to express their thanks to Rena Baskin for her help.Preparation of this article and the research described was facilitated by a grant [GS-3942] from the Division of Social Sciences of the National Science Foundation to Robert Rosenthal.     

Intentionality behind nonverbal messages: A perceiver's perspective

This paper examines the ways in which people decide whether or not a nonverbal message is intentional. It was predicted that judgments of intentionality would be biased by an interactant's desire to protect his or her self image. Participants (N=163) in the study went to banks and discussed new accounts with an employee. They were then asked by a confederate to discuss the nonverbal messages perceived to be sent by the employee. The results indicated that respondents reported messages accompanied by attributions of intent at a rate greater than chance. In addition, positively labeled nonverbal messages usually received interpretations of intentionality. Negative messages were viewed most often as unintentional. In those instances where negative messages were seen as intentional, participants said that the employee had strong external pressures to act in a negative manner.The authors wish to thank reviewers Michael Motley and Patricia Noller for their helpful comments on earlier versions of this paper.     

Relational message interpretations of touch,conversational distance,and posture

According to a social meaning model of nonverbal communication, many nonverbal behaviors have consensually recognized meanings. Two field experiments examined this presumption by investigating the relational message interpretations assigned to differing levels and types of touch, proximity, and posture. Also examined were the possible moderating effects of the communicator characteristics of gender and attractiveness and relationship characteristics of gender composition and status differentials. Results showed that touching typically conveyed more composure, immediacy, receptivity/trust, affection, similarity/depth/equality, dominance, and informality than its absence. The form of touch also mattered, with handholding and face touching expressing the most intimacy, composure, and informality; handholding and the handshake expressing the least dominance, and the handshake conveying the most formality but also receptivity/trust. Postural openness/relaxation paralleled touch in conveying greater intimacy, composure, informality, and similarity but was also less dominant than a closed/tense posture. Close proximity was also more immediate and similar but dominant. Proximity and postural openness together produced differential interpretations of composure, similarity, and affection. Gender initiator attractiveness was more influential than status in moderating interpretations.An earlier version of this paper was presented to the Interpersonal Communication Interest Group, Western States Communication Association convention, Phoenix, Arizona, February 1991. The author wishes to thank Leesa Dillman for her assistance on that version.     

Nonverbal relational control in family communication

A nonverbal component for an observational coding system of verbal relational control, the Family Relational Communication Control Coding System (FRCCCS; Friedlander & Heatherington, 1989) was developed and validated for research with families or other groups. In so doing, it was demonstrated that nonverbal relational control behaviors can be reliably identified and that these behaviors enhance communicative meaning in predictable ways. First, a pool of nonverbal behaviors with relational control meaning (e.g., head nod, raised eyebrow) was identified from consultation with family therapy researchers and from the literature. Second, the behaviors that were retained from the results of a content validity test were perceived by three independent samples as commonly understood, discrete attempts to either gain control (one-up) or relinquish control (one down) of a social relationship. Still other behaviors were eliminated based on results of a cluster analysis, the interpretation of which was the basis for composing operational definitions for four classes of nonverbal behaviors. Finally, assessments of the interjudge reliability and criterion validity of the nonverbal coding scheme supported its psychometric adequacy. Comparison of effect sizes showed that these discrete nonverbal behaviors accounted for over twice the variance in observers' perceptions as the verbal behaviors.     

DO WE REALLY UNDERSTAND? AN EXPERIENTIAL EXERCISE FOR TRAINING FAMILY THERAPISTS

This paper presents an experiential exercise for training beginning marriage and family therapists, as well as several adaptations of the format. The basic exercise consists of role playing a therapy session in which the people playing the clients speak a language that is not understood by the therapist-in-training. Although the therapist cannot understand the clients, the clients can understand the therapist. This exercise assists students to become more cognizant of the need to be cautious and curious in the cocreation of meaning in therapy. In addition, this exercise builds confidence and clinical skills, such as learning about nonverbal communication while observing process.     

Aging and the Effects of Facial and Prosodic Cues on Emotional Intensity Ratings and Memory Reconstructions

Young (M = 23 years) and older (M = 77 years) adults' interpretation and memory for the emotional content of spoken discourse was examined in an experiment using short, videotaped scenes of two young actresses talking to each other about emotionally-laden events. Emotional nonverbal information (prosody or facial expressions) was conveyed at the end of each scene at low, medium, and high intensities. Nonverbal information indicating anger, happiness, or fear, conflicted with the verbal information. Older adults' ability to differentiate levels of emotional intensity was not as strong (for happiness and anger) compared to younger adults. An incidental memory task revealed that older adults, more often than younger adults, reconstruct what people state verbally to coincide with the meaning of the nonverbal content, if the nonverbal content is conveyed through facial expressions. A second experiment with older participants showed that the high level of memory reconstructions favoring the nonverbal interpretation was maintained when the ages of the participants and actresses were matched, and when the nonverbal content was conveyed both through prosody and facial expressions.     

Video ethology: Television as a data base for cross-cultural studies in nonverbal displays

This demonstration study attempts to indicate how live television programming might provide an economical and easily-accessed source of material for cross-cultural investigation. This study compared the nonverbal displays of emotion for American and Canadian television game show contestants. Results suggested that although Americans and Canadians did not differ significantly in the types of emotions displayed, Americans were rated as being significantly more expressive in their emotional display. In addition, Americans differed from Canadians in their forms of nonverbal display. American females were seen as using their hands more than the Canadian females. American males were seen to smile more than their Canadian counterparts. Discussion explored how methodology introduced in this study could be conveniently expanded to more conclusively explore culturally determined display rules. Consideration of current video cassette technology facilitating this form of investigation was discussed.This research was supported by the Social Sciences and Humanities Research Council of Canada under grant number 410-84-0640.     

Encoding-decoding of nonverbal emotional messages: Sex differences in spontaneous and enacted expressions

Male and female encoding-decoding of spontaneous and enacted nonverbal affective behavior was evaluated using the Buck (1977) slide-viewing paradigm. The eliciting stimuli were carefully selected and evaluated to insure a comparable emotional impact on both sexes, and all subjects received the same decoding task. Consistent with previous research, females were superior decoders overall. Also as predicted, females were superior encoders, principally when reacting spontaneously to the slides. Given no evidence of differential affective arousal, this sex difference for spontaneous encoding is interpreted to reflect differences in male-female display rules. Contrary to several previous findings spontaneous and enacted encoding measures were not strongly related, especially for males, where display rules may modify their spontaneous and enacted expressive behavior in comparison to females. There was no consistent positive or negative relationship between dimensional or category measures of encoding-decoding for either sex. Future investigations should separately evaluate encoding-decoding phenomena for each sex, employing more precise methods to evaluate the specific nonverbal behaviors actually important to the encoding-decoding communication process.     

(Pre)Occupied Locations: Subverting Marginality—Reply to Commentaries

In my response to commentaries by Hartman and Sedgwick, I examine the positions from which each chose to speak. Hartman's rather light approach performs a particular function: the mentalization of anal erotic and homoerotic desire through the introduction of surplus meaning. I explore the relationship of this approach to the absence of rigorous theoretical critique in his essay. I question Sedgwick's decision to limit her critique to the confines of queer theory; this results in a constriction of meaning rather than the expansion she purports to offer. I challenge her notion of growth through mutual recognition with a model of change that is based in psychoanalytic theory and practice. Contrary to her assertion, I do not jettison danger or gender destabilization from the discourse on anal eroticism between men, but I question these as obligatory or constitutive to its meaning.     

Listening Behaviors of Married Couples: An Exploration of Nonverbal Presentation to a Relational Outsider

This study examined the nonverbal behaviors of spouses as they listened to their partners present an area of disagreement in their marriage to a relational outsider. Ninety-four married couples, representing a range of marital satisfaction levels, engaged in an interview with a researcher about areas of disagreement in their relationships. A rating system was used to capture the nonverbal listening behaviors of spouses from tapes of the interactions. Husbands and wives demonstrated similar composites of listening behaviors overall, but there were some differences in how the particular behaviors were enacted. Specifically, both husbands and wives enacted nonverbal listening behaviors that demonstrated negative emotion and nonverbal involvement. Results also indicated that displays of negative emotion predicted relational dissatisfaction for husbands. Displays of negative emotion did not predict relational dissatisfaction for wives. Nonverbal involvement did not predict relational satisfaction for husbands or wives in this study. These results suggest that it may be important for husbands and wives, regardless of satisfaction level, to demonstrate nonverbal involvement to both their partners and a relational outsider and that the nonverbal expression of negative emotion may be used by dissatisfied husbands as a way to let the relational outsider as well as their wives know that they disagree or are displeased with what their wives are saying.     

Nonverbal Social Sensing in Action: Unobtrusive Recording and Extracting of Nonverbal Behavior in Social Interactions Illustrated with a Research Example

Nonverbal behavior coding is typically conducted by “hand”. To remedy this time and resource intensive undertaking, we illustrate how nonverbal social sensing, defined as the automated recording and extracting of nonverbal behavior via ubiquitous social sensing platforms, can be achieved. More precisely, we show how and what kind of nonverbal cues can be extracted and to what extent automated extracted nonverbal cues can be validly obtained with an illustrative research example. In a job interview, the applicant’s vocal and visual nonverbal immediacy behavior was automatically sensed and extracted. Results show that the applicant’s nonverbal behavior can be validly extracted. Moreover, both visual and vocal applicant nonverbal behavior predict recruiter hiring decision, which is in line with previous findings on manually coded applicant nonverbal behavior. Finally, applicant average turn duration, tempo variation, and gazing best predict recruiter hiring decision. Results and implications of such a nonverbal social sensing for future research are discussed.     

Children's Expression of Emotional Meaning in Music Through Expressive Body Movement

Recent research has demonstrated that preschool children can decode emotional meaning in expressive body movement; however, to date, no research has considered preschool children's ability to encode emotional meaning in this media. The current study investigated 4- (N = 23) and 5- (N = 24) year-old children's ability to encode the emotional meaning of an accompanying music segment by moving a teddy bear using previously modeled expressive movements to indicate one of four target emotions (happiness, sadness, anger, or fear). Adult judges visually categorized the silent videotaped expressive movement performances by children of both ages with greater than chance level accuracy. In addition, accuracy in categorizing the emotion being expressed varied as a function of age of child and emotion. A subsequent cue analysis revealed that children as young as 4 years old were systematically varying their expressive movements with respect to force, rotation, shifts in movement pattern, tempo, and upward movement in the process of emotional communication. The theoretical significance of such encoding ability is discussed with respect to children's nonverbal skills and the communication of emotion.     

Does Sexual Orientation Have an Impact on Nonverbal Behavior in Interpersonal Communication?

This study explores the impact of sexual orientation on the nonverbal behavior of individuals in dyadic communication situations. It is hypothesized that the patterns of nonverbal behavior displayed in dyads with and without an individual with an open homosexual orientation are different from those in dyads with heterosexual participants only. An observational study was conducted with a total of 24 participants, 12 with a heterosexual orientation and 12 with a homosexual orientation (6 males and 6 females in each group). Participants were videotaped during a 20-min conversation which took place in dyads that were composed of individuals of the same biological sex with either the same sexual orientation (homosexual or heterosexual) or differing sexual orientations. Results show that in dyads which include a homosexual person nonverbal behavior is different from that displayed in dyads consisting of heterosexual participants only in terms of self-touch, body posture, body orientation, and gaze. Results are interpreted in terms of stereotyping and presentation rules.     

Children's nonverbal responses to a physically disabled person

A male, who either was wearing a leg brace and carrying a metal crutch or was nondisabled, conducted interviews outside a discount store with 120 children accompanied by their parents and ranging in age from three to 15. A hidden observer recorded aspects of each child's nonverbal behavior and his or her parent's distance from the child-interviewer interaction. When the interviewer was disabled, the youngest children engaged in less self-manipulatory behavior, children of all ages stood closer to him and looked more at his leg and body, and parents stood closer to their children at the start of the interview. It is argued that these findings suggest interest in rather than aversion toward disability. The fact that no major developmental changes or sex differences were detected raises questions about previous findings suggesting that attitudes toward disabled persons become more positive with age and are more positive among girls than among boys. Findings based on obtrusive measures of verbally expressed attitudes may not generalize to situations in which nonverbal responses are unobtrusively observed.Portions of this paper were presented at the annual meeting of the southeastern Psychology Association in Atlanta, March 1985. The authors wish to thank Greg Batts, Tracy Mattingly, and Lee Sigelman for their help.     

The Effects of Channel-Consistent and Channel-Inconsistent Interpersonal Feedback on the Formation of Metaperceptions

A metaperception is an individual's perception of another's perception of him or her. Symbolic interactionists posit that metaperceptions are based on social feedback, while social cognitivists posit that metaperceptions are formed via an inward turn to self-perception. We hypothesized that a situational factor, clarity of feedback, moderates whether individuals will tune into the message itself versus to self-perception: unambiguous feedback may elicit metaperceptions based on the feedback, while ambiguous feedback may elicit metaperceptions based on self-perception. To test this, 157 undergraduates selected as low or high in self-esteem were randomly assigned to receive either clear, channel-consistent (e.g., positive verbal/positive nonverbal) feedback or unclear, channel-inconsistent (e.g., positive verbal/negative nonverbal) feedback from a confederate. Results indicated independent effects of both self-esteem and verbal feedback. In addition, counter to prediction, metaperceptions formed in response to channel-consistent feedback were more in line with the self; metaperceptions formed in response to channel-inconsistent feedback were more in line with the verbal element of the message. Possible explanations and implications are discussed.     

Nonverbal dominance in the communication of affect: A myth?

The claim that nonverbal signals are more important than verbal signals in the communication of affect is widely accepted and has had considerable impact on therapy, counselling, and education. In a typical experiment, subjects are presented with a long series of artificially constructed inconsistent messages (messages in which the verbal and nonverbal components are opposite in valence) and asked to judge the strength of the emotion felt by the encoder. In such studies little attempt is made to camouflage the nature of the stimuli or the intent of the experimenter. In this study, it is argued that the absence of camouflage (defined as naturally occurring consistent messages) may bias the results in favour of the nonverbal dominance effect, so that as the level of camouflage is increased, the size of the nonverbal dominance effect is decreased. Four groups of subjects (34 subjects per group) were required to rate a series of audiovisually presented messages. The level of camouflage varied between groups: 0% (all messages presented were inconsistent), 50% (half of the messages presented were consistent and half were inconsistent), 83% (the majority of messages presented were consistent), and 94%. The results clearly demonstrated that the nonverbal dominance effect was present when the level of camouflage was low, and disappeared when the level of camouflage was high. The implications of these findings for the nonverbal dominance hypothesis are discussed.This research was supported by a grant from the Australian Research Grants Scheme (Reference No. A78515618).     

Nonverbal expectancy violations and conversational involvement

A central feature of nonverbal expectancy violations theory is that unexpected behaviors trigger a cognitive-affective appraisal of such behavior, leading to a valencing of the behavior(s) as positive or negative. It has been proposed that communicator reward mediates the interpretation and evaluation of such violations but may be more important when the violative act is ambiguous in meaning than when it is not. Unclear is whether nonverbal behavioral composites introduce greater or less equivocality of interpretation. Two experiments employing multi-cue conversational involvement violations addressed this issue. In the first, dyads (N=51) engaged in a 10-minute baseline interview, after which participants rated each other on several measures of reward valence. One randomly selected member then served as a confederate interviewee during a second interview and either significantly increased or decreased involvement. In the second experiment, reward was manipulated as physical attractiveness, status, and task expertise. Dyads (N = 60) engaged in prolonged problem-solving discussions during which the confederates either committed an involvement violation or not. In both experiments, the involvement changes were sufficiently unexpected, arousing, and distracting to qualify as violations of expectations. Analysis of message interpretations indicated that (1) relative to normal involvement levels, increased nonverbal involvement was interpreted as most immediate/affectionate, receptive, similar, dominant, and composed, and decreased involvement as least so, and (2) reward mediated only the interpretation of formality. High involvement violations in turn produced greater attraction, credibility, and persuasiveness than low involvement violations for high as well as low-reward communicators, as predicted.where Joe Walther and Jim Baesler are doctoral students. An earlier version of this paper was presented to the annual meeting of the International Communication Association, New Orleans, May 1988.     

Meaning of touch: The case of touch from a stranger or same sex person

Two hundred and eight respondents rated what it means to them if they are touched on various areas of their body by either a stranger or a close friend of the same or opposite sex. Male and female respondents agree that (a) touch from a close friend of the opposite sex is pleasant, and (b) touch from a same sex person is unpleasant. However, touch from an opposite-sex stranger, is considered to be unpleasant by women but quite pleasant by men. For women, the meaning of a touch is primarily influenced by how well they know the other person; for men, the meaning is primarily determined by the other person's sex. That the intrusiveness of touch depends on acquaintanceship supports the hypothesis that for psychological comfort the level of intimacy of a) nonverbal behavior and b) the social relationship of two people must be congruent.     

Martha Stewart behaving Badly: Parody and the symbolic meaning of style1

This study addresses the issue of how to correlate social meaning with linguistic style through an investigation of the parodic speech genre. The analysis examines two parodies of lifestyle entrepreneur Martha Stewart and compares linguistic strategies used in parodies of Stewart to her own linguistic performance on her talk show. Features considered include phonological characteristics, lexical items, politeness strategies, and voice quality. A comparative quantitative analysis of aspirated and released /t/ as employed by Stewart and her parodist reveals that a variable feature of Stewart's style is rendered categorical in the parody. It is demonstrated that both parodies exploit elements associated with Stewart's ‘Good Woman’ image in order to expose Stewart as a ‘Bad Woman’, a reputation she earned for her 2003 insider trading conviction. This study suggests that parodic performance may serve to strengthen and even iconize indexical connections between stylistic variants and their social meaning in particular contexts.