Supply chain contamination: An exploratory approach on the collateral effects of negative corporate events

The present work investigates the impact of negative events on supply chain partners. Through a contextualised discussion of the literature on supply chains and on the efficient market hypothesis, it is proposed that negative events negatively impact the market value of suppliers and customers. Following an exploratory approach, 307 companies (21 source companies, 158 suppliers and 128 customers) comprehending 20 cases of environmental disaster, corporate social irresponsibility, operational failure, corporate fraud and corruption were analysed. Results show that in 12 out of the 20 cases investigated supply chain partners indeed had their market value penalised, encompassing, to a greater or lesser degree, all five categories of cases considered. Yet, while both suppliers and customers absorbed the outcomes of negative events, suppliers seem to be at greater risk of sustaining such losses. Likewise, cases in which the source companies were also negatively affected seem to be slightly more prone to cause losses among suppliers and customers. In this sense, the concept of supply chain contamination is coined to address the observed outcomes. The study offers new insights into the applicability of the efficient market hypothesis and contributes to the assessment of the dissemination of negative events in supply chains, a theme that, despite its potential detrimental consequences for firms and stakeholders, has not yet been sufficiently treated in the Management literature.     

Scrutinising the interplay between governance and resilience in supply chain management: A systems thinking framework

Supply chain disruptions recurrently challenge end-to-end operations owing to the ambiguous understanding of the role of governance in impacting supply network resilience. This paper scrutinises the relevant literature to understand the plethora of interpretations in supply chain governance and resilience while further providing a new perspective on the representation of the interplay between governance and resilience in supply chains. In this regard, the Systems Thinking lens is adopted to pull together the typologies and constructs of supply chain governance and resilience from the literature. Methodologically, System Dynamics modelling principles are leveraged to capture the underpinning structural interdependencies in a causal loop diagram. The study reveals that endogenous and exogenous supply chain governance processes and mechanisms support the intrinsic and extrinsic resilience in networks. Overall, this research contributes to the supply chain risk management domain by synthesising the interplay between governance and resilience, identifying pertinent typologies, and articulating research propositions that can inform decision-making at policy and management levels.     

Resilience metrics in the assessment of complex supply-chains performance operating under demand uncertainty

The design and planning of resilient supply chains is a major challenge due to the increasing complexity of these systems that operate in a global market and therefore are more exposed to disruptions. In the present work a design and planning model that integrates demand uncertainty is applied to five supply chain structures that are submitted to different types of disruptions. Disruptions are modelled in a probabilistic manner, resulting in the incorporation of two sources of uncertainty. Eleven indicators are considered to assess the supply chains’ resilience, which comprise network design, centralization and operational indicators. The goal is to provide managers what are expected operational impacts (measured by the operational indicators) by assessing the behavior of network and centralization indicators and their known resilience behaviors from the literature. A case study of a European supply chain is used to illustrate the methodology and a discussion on the results obtained is presented in order to conclude which main characteristics a manager should consider when designing and planning resilient supply chains.     

Supply Chain Coordination in the Presence of Gray Markets and Strategic Consumers

The practice of diverting genuine products to unauthorized gray markets continues to challenge companies in various industries and creates intense competition for authorized channels. Recent industry surveys report that the abuse of channel incentives is a primary reason for the growth of gray market activities. Therefore, it is crucial that companies take the presence of gray markets into consideration when they design contracts to distribute products through authorized retailers. This issue has received little attention in the extensive literature on contracting and supply chain coordination. In this study, we analyze the impacts of gray markets on two classic contracts, wholesale price and quantity discount, in a supply chain with one manufacturer and one retailer when the retailer has the opportunity to sell to a domestic gray market. Our analysis provides interesting and counterintuitive results. First, a classic quantity‐discount contract that normally coordinates the supply chain can perform so poorly in the presence of a gray market that the supply chain would be better off using a wholesale price contract instead. Second, the presence of gray market can also degrade the performance of the wholesale price contract; therefore, a more sophisticated contract is needed for coordinating the supply chain. We show that contracts that solely depend on retailer's order quantity cannot coordinate the supply chain, and provide the conditions for coordinating the supply chain with price‐dependent quantity discount contracts. We also provide comparative statics and show that when there is a gray market, coordinating the supply chain enhances total consumer welfare.     

A framework for food supply chain digitalization: lessons from Thailand

Abstract

The promise of digitalization is enormous and nowhere is it more critical than in its potential to transform food supply chain. Consumers have become more educated and are demanding real-time updated information on foods they consumed through digital media. They are also increasingly demanding to know if the foods they consume are environmentally and socially sustainable or not. As a result, food product traceability, safety, and sustainability issues have become crucial concerns to food retailers, distributors, processors, and farmers. Digitalization allows food supply chains to be highly connected, efficient, and responsive to customer needs and regulation requirements. However, digitalizing a traditional food supply chain is challenging and resource demanding. This is more so for developing countries where moving food from farms to consumers can take months as it travels through an array of middlemen. Unfortunately, little is available in the existing literature on food supply chain digitalization. So far, current researchers mainly explore the benefits of digitalization. Using cases in three companies, this paper explores the practices, challenges, and opportunities faced by Thailand food manufacturers in digitalizing their food supply chains. A framework for food supply chain digitalization is proposed and its implications for research and practices are discussed.     

A Transaction‐Efficiency Analysis of an Internet Retailing Supply Chain in the Music CD Industry*

The emergence of the Internet may have fundamentally altered the mechanisms underlying information exchanges between sellers and end consumers. However, little attention has been given to the impact these mechanisms have on the efficiency of supply chain operations. This paper begins to address this deficiency in the literature by evaluating supply chain transaction efficiency effects from Internet purchases by consumers. It develops and empirically tests a theoretical framework examining the role Internet purchases have in establishing transaction‐efficiency levels in product exchanges involving sellers, placed at different supply chain echelons, and consumers. The theoretical framework integrates the transaction‐cost and internet economics, inter‐organizational information systems, and supply chain management literatures. Empirical testing, via structural equation modeling, is based on archival data in the Internet music CD market. The results show that Internet‐mediated purchases by consumers allow for greater transaction efficiencies when inventory ownership is postponed farther upstream in the supply chain and supply chain echelons are disintermediated. The results also indicate that channel structure configuration, defined by the supply chains' Internet retailing echelon, moderates these transaction efficiency effects.     

Empirical research opportunities in reverse supply chains

This study reviews the literature in reverse supply chains (RSCs) and develops 10 research propositions to be studied using empirical research methods. Businesses increasingly have to cope with product returns, mandated environmental regulations and increasing costs associated with product disposal. Through effective management of the RSC, managers can improve process efficiencies, customer service, supply chain design, product design, after-market product sales and after-sales service. Most research in RSCs has relied on case studies and optimization models. Opportunities exist to use survey-based research methods to explain current practices, predominant and critical issues, and managerial techniques used to manage the RSC.     

An integrated model of supply chain performance evaluation and decision-making using structural equation modelling and fuzzy AHP

This paper aims to propose a comprehensive evaluation tool and decision model, which can help the practitioners to gauge their supply chain performance and guide them in decision-making for further improvements. The model provides a salient notion of integrated supply chain performance evaluation approach distilled from the literature. The five important performance evaluation criteria (supply chain planning performance, supply chain partnership performance, production performance, delivery and logistic performance and customer service and satisfaction performance) and corresponding 19 sub-criteria have been identified. An integrated methodology of structural equation modelling (SEM) and fuzzy analytic hierarchy process (FAHP) have been applied to the proposed model to a real case study of Indian textile–apparel–retail supply chain network.     

Critical success factors of medical technology supply chains

This paper investigates Critical Success Factors that affect the performance of organizations involved in Medical Technology supply chains (MTSCs) in Germany. The Medical Technology sector in Germany is considered an innovative, fast-growing and promising industry, being third behind the USA and China as the biggest market in the world, worth 29.9 billion euros in 2017. MTSCs in this country are under pressure from health service funding and cheaper imports, primarily from China. Consequently, supply chain success is of high importance and OEM operational improvements are critical. This exploratory study involved a multiple case study approach where 15 OEMs within German MTSCs were investigated. Following within-case and cross-case analysis, empirical results led to the development of testable propositions, which constitute a foundation for further research investigation. The findings show that there are six, prioritized Critical Success Factors for MTSCs that include sales and operations planning, product development process and quality and compliance. These findings challenge existing assumptions about Critical Success Factors within MTSCs, providing practitioners with strategies showing that re-prioritized CSFs should improve the operational performance of OEMs.     

Competition and Coordination in a Two‐Channel Supply Chain

We study competition and coordination in a supply chain in which a single supplier both operates a direct channel and sells its product through multiple differentiated retailers. We study analytically the supply chain with symmetric retailers and find that the supplier prefers to have as many retailers as possible in the market, even if the retailers' equilibrium retail price is lower than that of the supplier, and even if the number of retailers and their cost or market advantage prevent sales through the direct channel. We find that the two‐channel supply chain may be subject to inefficiencies not present in the single‐channel supply chain. We show that several contracts known to coordinate a single‐channel supply chain do not coordinate the two‐channel supply chain; thus we propose a linear quantity discount contract and demonstrate its ability to perfectly coordinate the two‐channel supply chain with symmetric retailers. We provide some analytical results for the supply chain with asymmetric retailers and propose an efficient solution approach for finding the equilibrium. We find numerically that the supplier still benefits from having more retailers in the market and that linear quantity discount contracts can mitigate supply chain inefficiency, though they no longer achieve perfect coordination.     

Consumer Trust in Food Safety—A Multidisciplinary Approach and Empirical Evidence from Taiwan

Food scandals that happened in recent years have increased consumers' risk perceptions of foods and decreased their trust in food safety. A better understanding of the consumer trust in food safety can improve the effectiveness of public policy and allow the development of the best practice in risk communication. This study proposes a research framework from a psychometric approach to investigate the relationships between the consumer's trust in food safety and the antecedents of risk perceptions of foods based on a reflexive modernization perspective and a cultural theory perspective in the hope of benefiting the future empirical study. The empirical results from a structural equation modeling analysis of Taiwan as a case in point reveal that this research framework based on a multidisciplinary perspective can be a valuable tool for a growing understanding of consumer trust in food safety. The antecedents in the psychometric research framework comprised reflexive modernization factors and cultural theory factors have all been supported in this study except the consumer's perception of pessimism toward food. Moreover, the empirical results of repeated measures analysis of variance give more detailed information to grasp empirical implications and to provide some suggestions to the actors and institutions involved in the food supply chain in Taiwan.     

节点企业间界面关系与供应链绩效研究

本论文从节点企业及其相互关系的角度对供应链结构进行了科学定义,并将之作为解释变量,在界定供应链节点企业间界面关系测量维度的基础上,通过世界PC业竞争格局变化中三条代表性供应链结构特征的对比,分析了供应链竞争优势如何从供应链节点企业间的关系重塑中产生,并如何影响到供应链总体绩效水平。论文最后提出了有关供应链结构、竞争优势和战略以及绩效关系的分析框架。     

Push and Pull Contracts in a Local Supply Chain with an Outside Market*

Wholesale price contracts are widely studied in a single supplier‐single retailer supply chain, but without considering an outside market where the supplier may sell if he gets a high enough price and the retailer may buy if the price is low enough. We fill this gap in the literature by studying push and pull contracts in a local supplier–retailer supply chain with the presence of an outside market. Taking the local supplier's maximum production capacity and the outside market barriers into account, we identify the Pareto set of the push and/or pull contracts and draw managerial implications. The main results include the following. First, the most inefficient point of the pull Pareto set cannot always be removed by considering both the push and pull contracts. Second, the supplier's production capacity plays a significant role in the presence of an outside market; it affects the supplier's negotiating power with the retailer and the coordination of the supply chain can be accomplished only with a large enough capacity. Third, the import and export barriers influence the supply chain significantly: (i) an export barrier in the local market and the supplier's production capacity influence the supplier's export strategy; (ii) a low import (resp., export) barrier in the local market can improve the local supply chain's efficiency by use of a push (resp., pull) contract; and (iii) a high import (resp., export) barrier in the local market encourages the supplier (resp., retailer) to bear more inventory risk.     

基于产品安全责任的供应链激励与竞争策略

从产品安全责任入手,基于批发价格合同,运用博弈论的基本思想,对四种情景中供应链的均衡进行分析："非竞争与非激励协调"、"非竞争与激励协调"、"竞争与非激励协调"和"竞争与激励协调"。结果显示：适度的批发价格合同激励协调措施能够提升制造商履行产品安全责任水平、市场需求量、供应链及其各成员的期望收益,但过度激励会降低市场需求量与分销商的期望收益,进而阻滞供应链总期望收益的增加;竞争将降低市场需求量、供应链及其各成员的期望收益;低度激励时竞争将降低制造商履行产品安全责任水平,高度激励时竞争将提升制造商履行产品安全责任水平;供应链采用批发价格合同激励协调机制能够增强其对外部的竞争能力,但过度竞争将降低制造商履行产品安全责任水平,进而对供应链及其各成员的利益造成损害。研究成果对供应链的产品安全责任管理实践有重要的指导意义。     

A delayed demand supply chain: Incentives for upstream players

We study a decentralized supply chain where only delayed market demand information is available for making replenishment decisions. The impact of this delay is quantified in a serially linked two-level supply chain where each player exploits the order-up-to replenishment policy. The market demand is assumed to be a first-order autoregressive process. It is shown that the first level of the supply chain benefits from shorter time delays; however, the benefit for the second level is quite minor at best and can sometimes even be (counter-intuitively) detrimental. We conclude that the second level does not have a strong incentive to reduce the time delays in the shared market demand information.     

Managing knowledge in supply chains: a catalyst to triple bottom line sustainability

Abstract

Sustainable supply chain management (SSCM) and knowledge management’s (KM) positive role in improving supply chain development and performance have both attracted attention in recent years, the former arguably stimulated by the triple bottom line (TBL). Despite the positive development, there is a paucity of theoretical and empirical studies identifying the broad capabilities that affect a firm’s ability to simultaneously pursue economic, environmental and social success. We use the natural-resource-based (NRBV) and knowledge-based (KBV) views to develop a series of propositions linking KM capability to strategic and operational supply chain sustainability and competiveness and test their veracity with practicing managers (n?=?275). We offer a systematic analysis of KM’s role in the development of SSCM. The findings confirm the credibility of the theoretical propositions and identify how different KM processes specifically facilitate strategic or operational development of SSCs. We provide researchers with a framework to guide future research at the KM/TBL nexus.     

三种运营模式下O2O外卖服务供应链质量努力策略研究

O2O外卖作为"互联网+"时代下的新型餐饮模式，日益受到人们的关注。本文研究的O2O外卖服务供应链由一个O2O外卖平台、一个餐饮商家和一个配送骑手构成。O2O外卖平台决策平台的服务质量努力和服务费用，餐饮商家决策产品价格，骑手决策配送服务质量努力程度，同时会受到来自平台或商家的服务质量激励。通过分析商家配送、平台配送和商家自建平台+配送三种运营模式，分别构建O2O外卖服务供应链成员的利润函数，运用博弈理论，优化得到不同模式下O2O外卖服务供应链成员的最优质量控制策略和最优利润。利用公式推导和对比分析，分别探讨了骑手激励金额上限和市场规模对服务供应链最优策略和最优利润的影响。通过数值仿真，可得结论：服务供应链各成员利润均随着市场规模的增大而增大，随着骑手激励金额上限的增加而先增大后减少。当市场规模较小时，平台配送模式下商家最优利润最大。而当市场规模较大时，商家自建平台+配送模式下商家最优利润最大。     

考虑汇率变化和运输成本分担的跨国供应链数量折扣契约

建立了跨国供应链的数量折扣模型,模型中考虑了汇率、国际运输成本分担比例等因素。通过分析得到了协调跨国供应链的数量折扣契约,在该契约下供应商、销售商以及供应链系统的利润都得到改善。最后通过实例验证了模型和有关命题,分析了汇率变化对契约参数及供应链各方、供应链系统利润的影响,结果表明:①汇率变化下,数量折扣率和国际运输成本分担比例具有稳定性,变化较大的契约参数是订购量;②即使实现了供应链协调,随着人民币对美元的升值,不仅使中国供应商的利润下降,也使美国销售商以及供应链系统的利润下降。根据实例计算结果与分析,从供应链管理的角度认为,应该保持人民币对美元汇率的稳定。     

Counterfeit Smuggling: Rethinking Paradigms of Diaspora Investment and Trade Facilitation

In this paper we explore the phenomenon of Chinese counterfeits smuggled into Mexico, the world's fourth largest counterfeit market, particularly highlighting the role played by Chinese transnational crime in the production and financing of these illegal exports and the role of the Korean diaspora in the distribution of Chinese counterfeits within Mexico. Based on this case study and the extant literature, we suggest propositions concerning diaspora criminal enterprises and diaspora participants in informal markets that amend current theory concerning two streams of literature — diaspora homeland investment and trade facilitation by diasporas.