Gender and professional identity: A qualitative study of social workers practising as counsellors and psychotherapists

This article presents an analysis of the interactions between gender and class in the career pathways of social workers practising as counsellors and psychotherapists. Gender is one of the strong patterns found in the empirical data generated by a qualitative study of the professional identity of practitioners in social work. Gender was found to have a strong influence on the career choices made by men and women in social work. Women in the sample have pursued career directions that continue to have a strong clinical focus, combined with other roles such as management, supervision and training. They are more likely to express the need to balance their working lives with the needs of their families. Men are more likely to single-mindedly pursue careers in management and to express feelings of responsibility to provide for their families once children are born. However, the analysis of data also found that men were more likely to identify their family origins as working class, while women identify their family backgrounds as middle class. This patterning shows the complex interactions between gender and class in determining life outcomes. These differential pathways and work preferences need to be recognised and addressed to work towards more equitable outcomes for practitioners within social work, so that structural disadvantages on the basis of gender and class are challenged rather than replicated.     

Preparation for practice: embedding the development of professional identity within social work curriculum

Newly qualified social workers often enter challenging interdisciplinary settings where they need to be able to clearly articulate a distinctive professional identity. To prepare for these realities, this paper discusses how the development of professional identity has become increasingly central to qualifying social work curriculum at an Australian university. Preparation for social work practice has long been the focus of research in a number of countries, with a significant emphasis on knowledge and skill acquisition, rather than on the development of an overarching professional identity that is also underpinned by shared values and sense of professional purpose and expectations. Against this backdrop, the paper describes initial changes that have been made within core social work courses to progressively embed the development of professional identity more consciously across their studies, to be better prepared for contemporary challenges in the workplace. It is concluded that further changes are needed to fully transform the curriculum, and that the impacts of these changes be systematically evaluated in relation to preparedness for practice.     

Diversity,dialogue, and identity in designing globally relevant social work education

This article reflects on how to design social work education for internationally diverse cohorts of students. It draws on insights from a Master program for social work practitioners from around the world that has been delivered by a partnership of five European universities since 2013. Three particular issues are explored: developing curricula that achieve a local–global balance and emphasize the significance of context sensitivity in social work; the need for teaching approaches that promote dialogue, critical analysis, and student well-being; the importance of providing students with a strong identity, value base, and connection to the global social work profession. The article is targeted at social work educators involved in international and cross-country teaching as well as scholars interested in debates about the balance of local–global dimensions in social work.     

From Indymedia to Anonymous: rethinking action and identity in digital cultures

The period following the social mobilizations of 2011 has seen a renewed focus on the place of communication in collective action, linked to the increasing importance of digital communications. Framed in terms of personalized ‘connective action’ or the social morphology of networks, these analyses have criticized previously dominant models of ‘collective identity’, arguing that collective action needs to be understood as ‘digital networking’. These influential approaches have been significantly constructed as a response to models of communication and action evident in the rise of Independent Media Centres in the period following 1999. After considering the rise of the ‘digital networking’ paradigm linked to analyses of Indymedia, this article considers the emergence of the internet-based collaboration known as Anonymous, focusing on its origins on the 4chan manga site and its 2008 campaign against Scientology, and also considers the ‘I am the 99%’ microblog that emerged as part of the Occupy movement. The emergence of Anonymous highlights dimensions of digital culture such as the ephemeral, the importance of memes, an ethic of lulz, the mask and the grotesque. These forms of communication are discussed in the light of dominant attempts to shape digital space in terms of radical transparency, the knowable and the calculable. It is argued that these contrasting approaches may amount to opposing social models of an emerging information society, and that the analysis of contemporary conflicts and mobilizations needs to be alert to novel forms of communicative practice at work in digital cultures today.     

Reclaiming,proclaiming, and maintaining collective identity in the #YoSoy132 movement in Mexico: an examination of digital frontstage and backstage activism through social media and instant messaging platforms

This article starts from the recognition that digital social movements studies have progressively disregarded collective identity and the importance of internal communicative dynamics in contemporary social movements, in favour of the study of the technological affordances and the organizational capabilities of social media. Based on a two-year multimodal ethnography of the Mexican #YoSoy132 movement, the article demonstrates that the concept of collective identity is still able to yield relevant insights into the study of current movements, especially in connection with the use of social media platforms. Through the appropriations of social media, Mexican students were able to oppose the negative identification fabricated by the PRI party, reclaim their agency and their role as heirs of a long tradition of rebellion, generate collective identification processes, and find ‘comfort zones’ to lower the costs of activism, reinforcing their internal cohesion and solidarity. The article stresses the importance of the internal communicative dynamics that develop in the backstage of social media (Facebook chats and groups) and through instant messaging services (WhatsApp), thus rediscovering the pivotal linkage between collective identity and internal communication that characterized the first wave of research on digital social movements. The findings point out how that internal cohesion and collective identity are fundamentally shaped and reinforced in the social media backstage by practices of ‘ludic activism’, which indicates that social media represent not only the organizational backbone of contemporary social movements, but also multifaceted ecologies where a new, expressive and humorous ‘communicative resistance grammar’ emerges.     

Young people,social workers and social work education: the role of digital skills

ABSTRACT

This paper addresses a key issue in the development of youth-focused social work: the role of digital skills in the relationship between young people and social workers who work with these native digital users. To this end, we analysed data from the International Digital Economy and Society Index 2019 and Eurostat. Information from the sixth European Working Conditions Survey and a survey conducted by the Social Care Institute for Excellence and the British Association of Social Workers supported the empirical analysis. The main findings reveal a gap between the level of digital skills required in the labour market and the actual level of digital skills in both young people and social workers, despite efforts by both groups to improve their skills. Initiatives to foster digital skills are therefore recommended to bridge this digital divide. Lastly, it was concluded that both groups could act as mutual drivers of digital transformation.     

Storytelling,organizations, and the coherent self: The chronotope of childhood in professional life histories

Professional life histories and organizational stories rarely follow the model of beginnings, middles, and ends. Most interviews end up being subjected to what Boje (2008. Storytelling organizations. Thousand Oaks, CA: Sage) refers to as the spiral of story disorder. However, some storytelling strategies are often used by interviewees to produce a coherent projection of the self and convey a unified professional ethos. This is the role the time and space of childhood – the childhood chronotope – plays in professional life histories. Childhood is often used by storytellers to bring coherence to their organizational stories – and this is no truer than in the context of interviews. Based on interviews from museum directors, this article illustrates how the childhood chronotope might be a meaningful notion for narrative analysis in organizational studies: childhood is mobilized and reinvested by the individual's self-construction in order to produce a sense of coherence and control over his or her organizational experience and professional self.     

Transnational education and the remaking of social identity: Nepalese student migration to Denmark

There is no significant history of migration from Nepal to Denmark, but the post-conflict situation in Nepal and the expansion of an international, commercialised education market have resulted in a significant number of Nepalese students in Denmark. This article argues, first, that the current forms of student migration from Nepal must be examined within the context of broader class-based mobility practices and the consolidation of a relatively new middle-class in Nepal. Second, it examines the significance of education and educated status for people’s claims to belong to the middle-class in a transnational context where social status is at stake.     

Linguistic,affective, parental,and educational contributions to the bicultural identity development of Balkan minority adolescents

This study investigated linguistic, affective, parental, and educational contributions to bicultural identity, in two samples of younger (13- to 14-year-old; N = 95) and older (16- to 17-year-old; N = 67) bilingual adolescents, who were immigrants or belonged to ethnic minority communities in the Balkans. While bicultural identity level was not differentiated as a function of age group, there was an age-related shift in its predictors. Bicultural identity level was significantly predicted by perceived educators' attitudes toward linguistic/cultural diversity in the younger adolescent group, but by personal affective states (motivation and attitudes) toward the mainstream language in the older adolescent group. Implications of the findings are discussed regarding educational and family practices that would facilitate biculturalism in minority adolescents.     

Retraining programmes in social work: career considerations,factors influencing the decision to study social work and professional preferences among students

The current study sought to examine the differences between retraining programme (RP) students in social work (SW) and mainstream programme (MP) students regarding career considerations, factors influencing the decision to study SW and professional preferences. RPs are similar to fast-track training programmes known in the UK, as they offer graduates from other disciplines a qualification in SW. This study was conducted among 125 SW students in Israel: 56 in the RP, where studying SW was their secondary choice (after graduating in a different academic discipline) and 69 MP students for whom SW was their first choice for a profession. Both groups were examined in their final year of studies. When choosing their profession, RP students attributed greater importance to considerations such as personal development, satisfaction and interest in treating people, while for MP students, working conditions were more important. In addition, RP students also preferred to engage in individual therapy and policy practice. Furthermore, there were several differences between the groups’ preferences regarding types of populations, services and sectors. Correlations were found between various preferences of populations, services and fieldwork training. Lastly, a higher percentage of RP students compared to MP students had expressed their intention to work as social workers once they complete their studies.     

The importance of group identity processes in involvement in social movement organizations: the case of Attac France and Germany

This research evaluates the relative and absolute importance of group identity processes in an individual's decision to become and remain active in a social movement organization (SMO). Mainly through interview research with the members of Attac Germany and France, I discover that the presence of a comfortable and communicative group atmosphere is a necessary, but insufficient, condition for movement activity. Individuals are primarily involved in SMOs because they want to change policy and public opinion or to give meaning to their lives. However, this does not imply that the activists devalue communal bonds and a welcoming group atmosphere. Rather, they take both as a prerequisite for engagement. Yet, rifts and atmospheric disruptions can be a sufficient cause for which people leave an organization. In particular, those members who seek policy change are quick to desert a group once it is shattered by internal disharmony.     

The problem of intersectionality as an approach to digital activism: the Women’s March on Washington’s attempt to unite all women

ABSTRACT

This study examined the convergence of activism and intersectionality to understand how communicators create messages about social justice issues using social media. This is particularly relevant for public relations today, as digital activism almost ubiquitously involves bringing together conflicting publics who are active and social media-savvy, meanwhile maintaining an organizational brand/mission. Using the 2017 Women’s March on Washington (WMW) as an object of study, we explored how campaign messages reflected principles of intersectionality, consensus- and dissensus-based communication, and organizational self-reflection. We conducted a thematic analysis of posts from the WMW’s social media accounts as well as media quotes by the organizational leaders to get at the leaders’ intentions in their message design. Data suggested that messages of inclusivity as well as of necessary discord were employed to enact political change for WMW’s publics. We argue that although the WMW was not wholly intersectional, particularly in determining its political agenda, the efforts toward intersectionality are notable for theory-building and reflective practice, particularly for social mediated campaigns. The study proposes a theory for digital intersectional communication to guide future research and advocacy work.     

A competence based approach to management education in social work: A discussion of the approach and its relevance

Over the past few years there has been developing interest in competence based approaches to training in many contexts. This interest is also evident in management development circles in the consideration of competence based models of management education and development. This development has been met with enthusiasm in some quarters and constructive criticism with reservations in others.

This paper seeks to consider some of the points about competence based training in general and apply them to social services management development/education/training in the light of papers from CCETSW on post-qualification courses and the management element that they may include. The article is selective rather than comprehensive in its use of reference material. It considers what competence based models are; what the implications of their use might be in management development and looks in some detail at the relevant proposals made by CCETSW which follow a competence based approach.     

The effect of Phase One training on young recruits' personal and professional development in the British army

This paper focuses on young men in the British army and their attitudes towards, and experiences of, Phase One basic training. The research, which took place in 2008–2011, used a longitudinal design. Using mixed methods, the findings draw on qualitative data from semi-structured interviews with 26 young trainees, and interviews and quantitative survey data with 1518 recruits, with an average age of 19.6 years. It reports on recruits’ motivations for enlisting and then tells a story of socialisation, transition and change from both civilian to soldier and from adolescent to man. Drawing on Goffman's theory of the ‘total institution’ the research is centred around two contexts – the outside training ranges and the indoor barracks. It argues that the army has a set of highly effective structures and processes that socialise individuals into the culture of the military organisation. By the time they pass out of Phase One training, recruits are in the possession of a set of norms, values, knowledge and skills, and have not only been transformed into competent members of the military organisation, but have also begun to take on and construct new forms of self-image and identity.     

Revisiting the digital divide in Canada: the impact of demographic factors on access to the internet,level of online activity,and social networking site usage

The present study relies on the 2010 Canadian Internet Use Survey to investigate differences in people's access to the internet and level of online activity. The study not only revisits the digital divide in the Canadian context, but also expands current investigations by including an analysis of how demographic factors affect social networking site (SNS) adoption. The findings demonstrate that access to the internet reflects existing inequalities in society with income, education, rural/urban, immigration status, and age all affecting adoption patterns. Furthermore, the results show that inequality in access to the internet is now being mimicked in the level of online activity of internet users. More recent immigrants to Canada have lower rates of internet access; however, recent immigrants who are online have significantly higher levels of online activity than Canadian born residents and earlier immigrants. Additionally, women perform fewer activities online than men. People's use of SNSs differs in terms of education, gender, and age. Women were significantly more likely to use SNSs than men. Interestingly, high school graduates had the lowest percentage of adoption compared to all other education categories. Current students were by far the group that utilized SNSs the most. Canadian born, recent, and early immigrants all showed similar adoption rates of SNSs. Age is a strong predictor of SNS usage, with young people relying heavily on SNSs in comparison to those aged 55+. The findings demonstrate that the digital divide not only persists, but has expanded to include inequality in the level of online activity and SNS usage.     

Protest avatars as memetic signifiers: political profile pictures and the construction of collective identity on social media in the 2011 protest wave

Protest avatars, digital images that act as collective symbols for protest movements, have been widely used by supporters of the 2011 protest wave, from Egypt to Spain and the United States. From photos of Egyptian martyr Khaled Said, to protest posters and multiple variations of Anonymous' mask, a great variety of images have been adopted as profile pictures by Internet users to express their support for various causes and protest movements and communicate it to all their Internet peers. In this article, I explore protest avatars as forms of identification of protest movements in a digital era. I argue that protest avatars can be described as ‘memetic signifiers’ because (a) they are marked by a vagueness and inclusivity that distinguishes them from traditional protest symbols and (b) lend themselves to be used as memes for viral diffusion on social networks. In adopting these icons, participants experience a collective fusion in an online crowd, whose gathering is manifested in the very ‘masking’ of participants behind protest avatars. These forms of collective identification, while powerful in the short term, can however prove quite volatile, with Internet users often discarding avatars with relative ease, raising the question whether they can provide durable foundational elements of contemporary social movements.     

A paradox of social change: how the quest for liberation reproduces dominance in higher education and the field of social work

Transformative societal change rests upon challenging the status quo with the constant work of self-implication. Self-implication in the neo-colonial processes at work within state structures is not easily noticed, nor easily discussed, regardless of one’s social location among various dimensions of privilege and oppression. In both higher education and the profession of social work, one of the major barriers to advancing the social change needs of groups who come from a multiplicity of differences is the still prevalent overemphasis on essentialism and identity-based politics, which was originally inspired and promoted by the anti-racism social movement. The anti-racism movement needs to take into consideration the overarching power of neo-colonialism and hegemonic masculinity that influences and affects the overall discourse, structures and social processes in human relations. Differences across the spectrum of one’s identity carry inherent contradictions, tensions and paradoxes, such that no one can claim innocence regarding whose voice should be heard at a particular moment or within a particular spatial or institutional context.     

An in-depth mixed-methods approach to Ryan White HIV/AIDS care program comprehensive needs assessment from the Northeast Georgia Public Health District: The significance of patient privacy,psychological health,and social stigma to care

We apply a social-ecological interpretive framework to understanding relationships among patient privacy, psychological health, social stigma, and continuity in care in the HIV treatment cascade in the rural southeastern US. This research was conducted as part of the 2013 comprehensive needs assessment for the Northeast Georgia Ryan White Consortium using an anthropologically informed mixed-methods design, and a deductive-inductive approach to thematic analysis of qualitative data obtained in interviews and focus groups with service providers and service utilizers. Our comprehensive needs assessment yielded two key components. First, we identified salient phenomena influencing introduction to, retention among, and satisfaction of patients in the Ryan White-coordinated treatment cascade in NE-GA. Second, we formulated actionable recommendations around leverage points identified in the current district-wide system of care. Results highlight spatial, institutional, and interpersonal aspects of the system of care that intersect around issues of patient privacy, psychological health, and social stigma. These intersections constitute pathways by which persons living with HIV are exposed to stigma and other negative social signals regarding their health status without sufficient access to behavioral health services. These negative issues, in turn, can erect significant barriers to long-term continuity in care.     

Complexity of process and role in the evaluation of an interdisciplinary mental health education program: The deacon's masterpiece

Research and literature on program evaluation must attend to problems of application, which can have major effect on the outcome. Increasing numbers of innovative, multifaceted programs operating in complex settings are presenting for evaluation. Evaluation process must become flexible, creative, and multifaceted in order to produce valid and comprehensive results, and to meet the needs of this field. Evaluators and evaluation, the evaluated program, and the environment become a mutually interacting system in the process of evaluation. Evaluation goals and roles must be conceptualized, agreed upon, sanctioned, and appropriately implemented or conflict and ineffectiveness will result. Three models of evaluation emerge: objective and independent, objective but serving one interest, and pseudo-scientific public relations. Evaluation of an interdisciplinary mental health education program illustrates these issues. Evaluation technology, process, and roles must all be attended to or the weak link undermines the rest.     

Mapping the two levels of digital divide: Internet access and social network site adoption among older adults in the USA

Older adults have increasingly adopted Internet and social network sites (SNSs), but little communication scholarship has explored systematic differences in access within this population. Using a nationally representative sample of Americans over the age of 50 years from the 2012 Health and Retirement Study, we examine Internet access (N?=?18,851) and SNS adoption patterns (N?=?869) among this sample and explore how these patterns vary by age. Regarding Internet access, results suggest that while the gender divide has reversed in favor of women, older adults who are economically, socioculturally, or physically disadvantaged are less likely to have reliable Internet access. In addition, the view that the various divides in Internet access are less of a concern for those who are younger is only partially supported, as some access-related divides do not vary by age or even decrease with age. For SNS adoption, we found that access to technological resources (diversity of online activities) positively predicts SNS use. Moreover, SNS users are more likely to be younger, female, widowed, and homemakers, perhaps because these individuals are more motivated to use SNSs to complement or compensate for their existing social status. These findings reveal unique challenges and motivations in relation to Internet access and SNS adoption patterns across the later life span.