Diversification,relatedness and growth options value: Beyond a linear relationship

This paper investigates how corporate diversification affects a firm's growth options value. We adopt a real options approach from which diversification is seen as both a way to exploit current growth options (option exercise effect) and as a source of future options to expand (option creation effect). We focus on two dimensions of this strategy: degree of diversification and relatedness between segments. Using a panel sample of U.S. firms from 1998 to 2014, and accounting for the endogenous nature of the diversification decision, we find a U-form relationship between diversification degree and growth options value, suggesting that this strategy may primarily become a source of growth options after a certain point. Relatedness has an inverse U-relation with growth options value, suggesting that positive effects from synergies are limited to a certain level after which negative effects from duplicities prevail. Results also reveal that such an inverse U-linkage of relatedness is less pronounced in high diversifiers than in low ones. This study extends the applicability of the real options approach to strategy, and suggests the relevance of a multidimensional and contingent view in the diversification debate.     

Wisdom of the crowd and capabilities of a few: internal success factors of crowdsourcing for innovation

Crowdsourcing has been demonstrated to be an effective strategy to enhance the efficiency of a firm’s innovation process. In this paper, we focus on tournament-based crowdsourcing (also referred to as “broadcast search”), a method to solve technical problems in form of an open call for solutions to a large network of experts. Based on a longitudinal study of six companies piloting this application of crowdsourcing, we identify barriers and sources of resistance that hinder its implementation in firms. Our paper contributes to the state of research by analyzing crowdsourcing on the level of pilot projects, hence providing a workflow perspective that considers the creation of dedicated processes and operations of crowdsourcing. This project level analysis enables the identification of specific challenges managers face when implementing crowdsourcing within an established R&D organization. Following a design science approach, we derive suggestions for organizational interventions to overcome these barriers. We find that dedicated promoter roles strongly contribute to a successful implementation of crowdsourcing, turning pilot projects into an organizational routine.     

An empirical assessment of the operational performance through internal benchmarking: a case of a global logistics firm

This article solves an operational performance measurement problem of a global logistics firm through an internal benchmarking tool. The intended impact is to enable logistics firms to form a deeper understanding of their own internal processes and metrics. The methodology of this in-depth action research involves a sequential approach with a series of interviews, questionnaire-based surveys, operations data collated through observations and process mapping yielding real-world data. A series of statistical tests are conducted to analyse the collated data. Strategic priorities of the firm are integrated with the firm’s operational performance to ascertain the effective performance by considering both the tangible and intangible measures. The outcomes inform both practitioners and academics how the firm could improve its freight forwarding business’s profitability by ensuring that its operations meet the prioritised criteria. The ‘best practice’ derived from internal benchmarking forms an intermediate step towards external benchmarking. The outcomes facilitate investigating the current business strategy, the standard operating procedures and the scope of improving those.     

MEASURING FACTORY FOCUS: AN EMPIRICAL STUDY

Focus in the manufacturing plant is generally deemed to be an important element of success in manufacturing strategy. Yet, little work has been completed in the measurement of plant focus and a dearth of empirical evidence exists to support the broad popularity of this concept. This paper presents a plant focus measurement approach and reports the results of a field study that uses a site visit research design to apply the focus measure to a multi-industry sample of manufacturing plants. Regression analysis is used to study the relationships between the plant focus variable and the environmental variables of plant size, number of product lines, plant age, number of processes, and type of processes. Although highly intuitive, these relationships have undergone very little empirical study in the literature. Our study provides evidence of a strong logarithmic relationship between our plant focus measure and the number of product lines. Support is also demonstrated in that our measure of plant focus is linked to the number and type of manufacturing processes. However, the variables of plant age and plant size do not appear related to the plant focus measure. The literature-based multicriteria focus measure can be used by managers and researchers as an objective, formal, and generalizable approach for assessing plant focus, for identifying areas in the plant that detract from focus, and for tracking focus improvement efforts over time.     

The coordination processes and dynamics within the inter-organizational context of contract-based outsourced engineering projects

This paper examines the coordination processes (CPs) in outsourced engineering projects by focusing on two questions: How are these processes shaped in contract-driven projects, and is there an alternative approach that improves inter-organizational control of CPs from the client perspective? In studying these questions, we compare two engineering projects, one of which implements the meetings-flow approach, abbreviated as MFA. The findings suggest that, for effective management of different organizations through various dependent project activities, the CPs require an integrated and institutionalized venue enabled by the client. CPs are shaped between clients and contractors, and they can be improved and sustained by this approach.     

Global Software Development: Commitment,Trust and Cultural Sensitivity in Strategic Partnerships

Much research has studied off-shore outsourcing from a Western client perspective. This article tries to shed light on what an Indian vendor perceives as important to manage large and complex strategic partnerships in IT outsourcing, and in particular how mutually profitable, long-term relationships with European clients are created and maintained, both at company and project levels. We investigate this issue through qualitative interviews with various vendor representatives in offshore and on-site teams in a top tier multinational company of Indian origin.In the analysis of interview accounts of close collaboration processes in two large and complex projects, where off-shoring of software development is moved to a strategic level, we found that the vendor was able to establish a strategic partnership through long-term engagement with the field of banking and insurance as well as through conscious relationship management with the clients. Three major themes describe important aspects of the strategic partnerships: 1) senior management commitment and employee identification with the projects, 2) mutual trust and transparency, and 3) cross-cultural understanding and sensitivity. The article draws attention to the important collaborative work done by people who are able to span boundaries in the complex organizational set-up of global IT development projects.     

私营企业的企业家背景、多元化战略与企业业绩

本文运用"高阶理论"考察了私营企业的企业家背景、多元化战略选择以及企业业绩之间的关系.研究发现,与低学历的、年长的、创业前没有"企业负责人"经历的企业家相比,高学历的、年轻的以及创业之前曾担任过"企业负责人"的企业家更倾向于选择多元化战略.研究也发现,高学历、低年龄、"企业负责人"经历与高的销售额、资产额、资产增长率和净资产增长率正相关;多元化战略能够带来更大的资产规模、更高的资产增长率和净资产增长率,但对利润率没有显著的影响.同时,企业家的背景与多元化战略的交互作用同样影响着企业的业绩.创业前有过"企业负责人"经历的企业家采用多元化战略可以带来更好的业绩,而没有这种经历的企业家则会收到负面的效果.有意思的是,高学历和低学历的企业家采用多元化战略都提高了企业的销售额、资产额和净资产增长率,而中等学历的企业家采取多元化战略则带来了相反的效果.本文最后对该现象的可能原因进行了探讨.     

Using Prior Risk‐Related Knowledge to Support Risk Management Decisions: Lessons Learnt from a Tunneling Project

The authors of this article have developed six probabilistic causal models for critical risks in tunnel works. The details of the models' development and evaluation were reported in two earlier publications of this journal. Accordingly, as a remaining step, this article is focused on the investigation into the use of these models in a real case study project. The use of the models is challenging given the need to provide information on risks that usually are both project and context dependent. The latter is of particular concern in underground construction projects. Tunnel risks are the consequences of interactions between site‐ and project‐ specific factors. Large variations and uncertainties in ground conditions as well as project singularities give rise to particular risk factors with very specific impacts. These circumstances mean that existing risk information, gathered from previous projects, is extremely difficult to use in other projects. This article considers these issues and addresses the extent to which prior risk‐related knowledge, in the form of causal models, as the models developed for the investigation, can be used to provide useful risk information for the case study project. The identification and characterization of the causes and conditions that lead to failures and their interactions as well as their associated probabilistic information is assumed to be risk‐related knowledge in this article. It is shown that, irrespective of existing constraints on using information and knowledge from past experiences, construction risk‐related knowledge can be transferred and used from project to project in the form of comprehensive models based on probabilistic‐causal relationships. The article also shows that the developed models provide guidance as to the use of specific remedial measures by means of the identification of critical risk factors, and therefore they support risk management decisions. Similarly, a number of limitations of the models are discussed.     

Understanding Drivers of Risk‐Adjusted Performance for Service Firms with International Operations*

This article investigates whether international operations of service firms increase performance while reducing risk. The article draws on a longitudinal dataset of 584 internationally operating service firms from the United States. Analysis indicates that international diversification is negatively related to risk‐adjusted performance. However, it is established that international diversification interacts with internationalization and positively influences risk‐adjusted performance. This finding offers significant promise for firms, as it indicates that international operations (if managed well), through exposure to varied foreign markets coupled with adequate global scope, can lead to firms’ increased risk‐adjusted performance. The results provide a mechanism for decision‐makers to better understand international operations of service firms and present a strategy for achieving success in international markets by effectively managing two important levers: internationalization and international market diversification.     

Framing strategy under high complexity: Processes and practices of ongoing reframing in the becoming of strategy

Framing is a key concept in research on how strategists legitimize and win support for strategic change by establishing a frame of reference for that change. This article advances research on strategy framing by showing how, under conditions of high complexity and uncertainty, strategists continuously reframe strategy in relation to shifting constellations of stakeholders. It presents the findings of an ethnographic study of strategizing in the highly complex context of the digital transformation journey of a global manufacturing firm. It shows how (re)framing practices are combined to iteratively shape strategy formation in ways that sustain strategic influence in the face of constant threats to legitimacy. By accounting for how (re)framing practices reach back and forth in time, the ethnographic findings refine the conventional understanding of how framing resources of past strategizing enter and reworked in present strategy work. Finally, the article contributes empirical insights into how information systems specialists, often marginalized as strategic actors, frame and pitch strategic projects to gain and exert influence in strategy formation processes.     

From organization development to corporate development at Trebor

This article is a case history of a medium-sized, family-owned business where the corporate planning activity has been taken over by the Executive Board, which is concerned with a careful definition and dissemination of company strategy and with focusing action in the form of long-term planning projects. The organizational learning approach is evolutionary and incremental, involving—as in the Japanese style of management— many levels in project development.     

To Divest or not to Divest: A Meta‐Analysis of the Antecedents of Corporate Divestitures

Corporate divestitures have been identified as important strategic actions with a positive impact on firm performance. Yet, what is still missing in the strategic management literature is an integrative framework that quantitatively synthesizes the relative impact of various antecedents to divestitures, and theoretically reconciles the multitude of theories underlying divestiture research. To fill this gap, the author conducts a meta‐analysis (based on a sample of 35 studies) and develops four broad categories of determinants: corporate governance; firm strategy; performance; and industry environment. Evidence is found that divestitures are driven mainly by prior divestment experience, structural factors (firm size and firm diversification) and weak unit performance. In addition, the relative predictive validity of several theoretical perspectives on divestment decisions is assessed.     

高管团队特征与企业多元化战略关系的Meta分析

采用元分析和分层线性模型的定量分析方法,研究了国内外学者关于高管团队特征与企业多元化战略的相关关系。研究结果表明,高管团队的不同特征与企业多元化战略有不同的相关关系,诸如高管团队规模与企业多元化战略有显著正相关关系,团队平均年龄、教育背景异质性等人口统计学特征与企业多元化战略之间存在显著负相关关系,其他特征的相关关系不显著。同时国家、行业特征等是解释现有研究结果差异的重要原因。最后,提出了高管团队领域未来可能的研究课题。     

Corporate strategy: Some lessons from consultancy: Solving management consultants

Solving is an international management consulting form specializing in strategy and with offices in Paris, New York, Barcelona and Cologne. The consulting staff, including President Roland Fitoussi, have written three articles, all on aspects of corporate strategy, which embody their experience in this field.The first, Diversification: Strategic Cure-All? takes a hard look at corporate diversifications. It points out that the chances of success increase if development is the motive rather than survival and if there is managerial synergy between the new and original areas of activity. The criteria used in choosing between diversification opportunities are important.In Turning a Business Around, Solving takes us through three main phases of turning around a company in trouble: rescue, diagnosis and reconstruction. The last involves a search for the organization's core business activity on which to rebuild.In Strategy: The Choice of Acquisitions, again making suitable acquisitions means looking at the acquiring company's basic business definition and unique strengths. Synergy, size of acquisition and the way the acquiror modifies his business portfolios are all important factors to consider.     

Remote control: measuring performance for value creation and governance of globally distributed knowledge work

This article examines the governance of globally distributed knowledge work. To measure performance in knowledge work, it is important to focus on what the knowledge workers do and hence view knowledge as something one does, namely the practices, instead of something one has. By following the practices of knowledge work, it was possible to evaluate the effect of measures related to organizational processes, and identify what was not well covered by the measurement tool. Strategic and long term needs such as learning and employee competence are better managed through projects. This article shows how work performance in international organizations needs two different measures: one tool for measuring short-term value creation linked to the organizational processes; and, one tool for measuring long-term value creation linked to the practices of service work made in projects. Global governance of distributed employees is therefore successfully managed through key performance measures and through understanding projects through their multiple contributions, at both an individual and an organizational level. Global long term governance needs are strategic for the entire firm. The paper rests on an in-depth empirical case study of an international professional service firm.     

Decision support tool for lean product and process development

Lean and concurrent engineering (CE) are widely acknowledged business process improvement strategies. These strategies can improve processes, reduce costs, and cut waste enabling organisations to remain competitive. Lean manufacturing offers an enterprise-wide methodology that improves reliability and flexibility while reducing lead-times and inventory carrying costs. Companies in manufacturing and service sectors are focusing on integrating lean manufacturing methodology with other applications, so that, all their systems and processes are aligned. This article proposes a CE framework based on application of information technology and object-oriented methodology for lean manufacturing. This approach expected to give manufacturing companies an extra edge in today's competitive market. A case study is presented in this article to demonstrate the effectiveness of CE framework in a machine tool manufacturing company. CE practice was adopted for new products, to align the systems and processes of the company. Product development lead-time was found to decrease by more than 50% compared to similar development projects carried out by the company. The need for rework was found to be negligible and the development cost was reduced considerably.     

Capturing and Integrating Knowledge for Managing Risks in Tunnel Works

Risk‐related knowledge gained from past construction projects is regarded as potentially extremely useful in risk management. This article describes a proposed approach to capture and integrate risk‐related knowledge to support decision making in construction projects. To ameliorate the problem related to the scarcity of risks information often encountered in construction projects, Bayesian Belief Networks are used and expert judgment is elicited to augment available information. Particularly, the article provides an overview of judgment‐based biases that can appear in the elicitation of judgments for constructing Bayesian Networks and the provisos that can be made in this respect to minimize these types of bias. The proposed approach is successfully applied to develop six models for top risks in tunnel works. More than 30 tunneling experts in the Netherlands and Germany were involved in the investigation to provide information on identifying relevant scenarios than can lead to failure events associated with tunneling risks. The article has provided an illustration of the applicability of the developed approach for the case of “face instability in soft soils using slurry shields.”     

Knowledge Management Using Information Technology: Determinants of Short‐Term Impact on Firm Value*

The importance of knowledge management (KM) processes for organizational performance is now well recognized. Seeking to better understand the short‐term impact of KM on firm value, this article focuses on public announcements of information technology (IT)‐based KM efforts, and uses cumulative abnormal return (CAR) associated with an announcement as the dependent variable. This article employs a contingency approach, arguing that the KM announcement would have a positive short‐term impact on firm value in some conditions but not in others. Thus, it pursues the following research question: What are the effects of contextual factors on the CAR associated with the announcement of an IT‐based KM effort? Specific hypotheses are proposed based on information‐processing theory, organizational learning theory, the knowledge‐based theory of the firm, and the theory of knowledge creation. These hypotheses link CARs to alignment between industry innovativeness and the KM process, alignment between firm efficiency and the KM process, firm‐specific instability, and firm diversification. The empirical study utilizes secondary data on 89 KM announcements from 1995 to 2002. The results largely support the hypotheses. Overall, this article provides empirical support for the theory‐based arguments, and helps develop a contingency framework of the effectiveness of KM efforts.     

Delay causes analysis in complex construction projects: a Semantic Network Analysis approach

Delays are among the most crucial adversaries to the success and performance of construction projects, making delay analysis and management a critical task for project managers. This task will be highly complicated in large-scale projects such as construction, which usually consist of a complex network of heterogeneous entities in continuous interaction. Traditional approaches and methods for the analysis of delays and their causes have been criticised for their ability to handle complex projects, and for considering the interrelationships between delay causes. Addressing this gap, this research introduces an alternative approach for delay causes analysis by adopting Semantic Network Analysis (SNA) method. The paper reports the results from an investigation of delays in construction projects in the Oil-Gas-Petrochemical sector using SNA. The method’s capacity to identify and rank delay causes, which can assist managers in selecting appropriate measures for eliminating them, are empirically examined and discussed. The paper argues that SNA leads to a more comprehensive understanding of the main causes of delay in large and complex projects, allowing a better identification and mapping of the interrelationships between these discrete factors.     

Evolutionary Resilience and Strategies for Climate Adaptation

The aim of this study is to develop a framework by drawing on three broad perspectives on resilience, engineering, ecological and evolutionary, and to use this framework to critically examine the approach adopted by the draft London climate change adaptation strategy. The central argument of the study is that the Strategy's emergency planning-centred approach to climate adaptation veers between a standard ecological understanding of resilience and the more rigid engineering model. Its emphasis is on identifying ‘exposure’ and ‘vulnerability’ to risk from climate events and on bouncing back from the consequences of such exposures to a normal state, rather than on the dynamic process of transformation to a more desirable trajectory. The study concludes that fostering resilience involves planning for not only recovery from shocks but also cultivating preparedness, and seeking potential transformative opportunities which emerge from change.