“Do We Have A Customer?” — A Team Approach To Intake

This article examines some of the ambiguities surrounding requests for assistance in the voluntary sector. The authors have developed a team approach at the ‘intake’ stage for clients whose requests often demand a well-thought-out response in order, as Haley suggests we must, “to start well”. Some of the literature about ‘beginning with families’ is examined, and the complex issues of ‘engaging’ and ‘joining’ are discussed. It is suggested that not every ‘shopper’ is necessarily a ‘customer’ for our wares, but that they are almost certainly shopping for something. ‘Emergency’ and ‘crisis’ calls are distinguished, and different responses to each are indicated. Finally, the procedures used are described, within the context of this particular voluntary agency, so that readers may distinguish what could be applicable in different contexts.     

Going to the Courts Twice: A Critical Appraisal of the UK’s Policy of Re‐adoption for Intercountry Adoptions

The policy of re‐adoption for UK‐citizen parents of intercountry adopted children is designed to protect children and safeguard their best interests, but in fact may breach a variety of rights and international Conventions, and when applied to specific cases can lead to more harm than good. In this review, I want to argue that the policy of re‐adoption be reconsidered to minimise the distress to families when they return to the UK with their already legally adopted children. © 2011 The Author(s). Children & Society © 2011 National Children’s Bureau and Blackwell Publishing Limited.     

From the Third Sector to the Big Society: How Changing UK Government Policies Have Eroded Third Sector Trust

This article draws on concepts of trust to analyse recent policies affecting public/third sector relationships, examining competition, ‘command and control’ mechanisms and the community turn in shaping cultures of relationships. Drawing on examples from empirical studies in two English inner-city areas we explore ways in which power and controls exerted through dominant organisational cultures and arrangements undermine independent approaches, innovation and organisational learning across sectors. State bodies have taken trust in their actions as given while shifting responsibilities for service delivery and risks of failure to others. We argue that increasing market cultures and regulation have damaged cross-sector trust promoting divisive interests and risk-averse behaviours, restricting the local autonomy, innovation and community action presumed in the Big Society agenda. We conclude by highlighting issues that need to be addressed to ensure future collaboration with community-based providers; these include a focus on the processes and relational spaces which enable alternatives.     

Favoured Free‐time: Comparing Children’s Activity Preferences in the UK and the USA

This study presents a comparative study of the free‐time activity preferences of 9‐ to 11‐year‐old children in the UK and USA, as drawn by them in art workshops. Six themes emerged relating to sport, outdoor play, family/peers, media, special occasions and other (indefinable) activities. The children’s talk about their drawings revealed additional preferences for ‘obsessive hobbies’, ‘doing nothing’, relationships with others, and the local environment. Whilst the emergent patterns displayed strong cross‐cultural similarities in free‐time activity choices and participation, as well as compliance with the conventional construction of ‘childhood’, the findings were context‐specific and locally inflected.     

Making use of work–family balance entitlements: how to support fathers with combining employment and caregiving

ABSTRACT

Much workplace support to parents offered by employers is gender neutral in design, but fathers’ usage rates are generally very low and far below that of mothers. This paper reflects on men’s dual roles as fathers and employees in relation to formal and informal work policies and practices, with the aim of answering the question: How could fathers feel supported by their work environment to take a more active caregiving role in the lives of their children? We take a capabilities approach to explore models of change, which supports the assumption that many fathers are somehow not fully enabled by their organisations to use policies. Focus groups were conducted within a large public sector organisation in the UK to capture the individual and interactional experiences of fathers. Findings suggest that workplace culture, line manager relationships, the ‘modelling’ behaviour of peers and gendered leave practices all impact on how fathers feel about using work-family balance policies, and whether they are likely to use them. The limits of workplace support for fathers can be challenged via the consideration of some key institutional conversion factors which if addressed may better enable fathers to exercise greater agency with regard to work-family balance entitlements.     

Sexualizing the Organization,Lesbianizing the Women: Gender,Sexuality and ‘Flat’ Organizations

This article draws upon research with men and women workers in ‘flat’ organizations, namely mixed-sex and all-women's worker co-operatives and collectives in the voluntary sector. It argues that the denial of sales, contracts and grants to women's co-operatives and collectives in particular, can be connected to discourses of sexuality generally and to the assumptions surrounding lesbianism and separatism in particular. Such discourses are often used to marginalize women workers and their co-operatives and collectives, irrespective of whether the women in such organizations are lesbians or not. It is argued that when women workers organize in ways which challenge male-dominated hierarchy, their marginalization necessarily takes a sexualized form because organizations, whether hierarchical or less/non-hierarchical, are not only gendered but are also sexualized. This analysis thus offers an important additional dimension to the view that the marginalization of co-operatives and collectives is due to their small size, lack of capital, location in certain sectors of the economy, or assumptions concerning the ‘alternative’ or ‘fringe’ nature of employment in such settings. This article also argues that sexuality can attach at the level of the organization, and not simply at the level of individual bodies or life-styles, an argument often unacknowledged both in the literature on lesbians in the workplace, and in the literature on co-operative businesses and less or non-hierarchical voluntary sector organizations generally.     

Voluntary organisations and the welfare state: the case of Norway

Taking as the point of departure the political-ideological and fiscal ‘crises of the welfare state’, this article emphasises recent changes in the relationship between voluntary organisations and the public sector in Norway, changes that open up new space for the voluntary sector both ideologically and as a service producer. We question whether voluntary organisations are able to cope with new and extensive welfare problems within the more decentralised welfare state. Do they express the values, and do they possess the resources that both governmental agencies and the organisations themselves take for granted? As part of that discussion, the article questions the dominant view within the literature, namely that Scandinavia has a very weak voluntary sector. We argue that ‘state-friendly’ Norway has a rather strong voluntary sector, that this sector is of a specific type, and that both of these factors have important theoretical implications not only for Scandinavia, but for an overall understanding of the voluntary sector.     

Disability welfare reform and the chav threat: a reflection on social class and ‘contested disabilities’

The recent UK media clash between Katie Hopkins and Katie Price in the reality TV show Celebrity Big Brother 2015 regarding Price’s receipt of welfare benefits for her son, Harvey, has reopened old debates about welfare support for the so-called deserving and undeserving poor. Nowhere is this more evident than in the classed moralities of motherhood with the harshest criticisms aimed at the ‘chav’ poor and working-class families and their children whose lifestyles and moral respectability may be called into question for causing or even fabricating particular disabilities in the first place. Alongside these characterisations of parental deficits and immorality associated with working-class and poor parents, connections between ‘invisible’ disability, poverty and poor parenting continue.     

The hostile environment,Brexit, and ‘reactive‐’ or ‘protective transnationalism’

The ‘reactive transnationalism hypothesis’ posits a relationship between discrimination and transnational practice. The concept has generally been studied using quantitative methods, but a qualitative approach augments our understanding of two context‐specific dimensions: the nature of the discrimination involved, and the types of transnational behaviour that might be affected. Drawing on in‐depth interviews with Bangladesh‐origin Muslims in London, Luton and Birmingham, in the UK, we demonstrate how anti‐Asian and anti‐Muslim racism have been conflated with intensified anti‐migrant racism in the context of ‘hostile environment’ immigration policies and the EU referendum (Brexit), producing an amplification of racist discourses associated with purging the body politic of its non‐white bodies. The insecurity generated is altering some people's relationships to Bangladesh, incentivizing investment in land and property ‘back home'. While this represents an example of ‘reactive transnationalism', we argue that ‘protective transnationalism’ might be a more appropriate way of describing the processes at work.     

Small Voluntary Organisations in Britain’s ‘Big Society’: A Bourdieusian Approach

This article discusses some potentially harmful consequences of the Big Society agenda for small voluntary organisations, using a theoretical framework suggested by the later work of Pierre Bourdieu. I explore the way in which a voluntary self-help group for people with heart disease evolved, as a result of the pursuit of external funding. This paper focuses on the rapid rise of specific kinds of leaders—members with a professional background, relevant skills and an orientation to the group that enabled them to pursue funding opportunities and to gain increasing control despite the opposition of the long-standing volunteers and the founders of the group. I conclude that government policy to enhance the role of the voluntary sector in the delivery of welfare services may encourage certain kinds of leaders to become powerful in small voluntary organisations. This may adversely affect their organisational structure and lead members to feel dispossessed.     

Exemplary Urban Practitioners in Neighbourhood Renewal: Survival of the Fittest… and the Fitting

Often institutional solutions such as structures and organisations are seen as best practices in neighbourhood renewal. Using empirical case study data from the Netherlands and the UK, this paper demonstrates that there should be more attention for the role of individual urban practitioners. The relevance of this conclusion goes beyond the domain of neighbourhood regeneration alone. Due to the new government policy paradigms (e.g. Big Society/Participation Society), welfare reforms are introduced that combine severe austerity measures with more responsibilities for individual citizens and cross-sectorial partnerships between institutions. This post-crisis participation society calls for individuals that are able to ‘make a difference’ by bridging the gap between the systems of government agencies and other institutions, and the lifeworld of residents. But what are the characteristics and working methods of highly effective ‘exemplary urban practitioners’? This paper explores the characteristics of these practitioners by analysing empirical data from neighbourhood renewal case studies using Habermas system/lifeworld concept.     

The ‘New Minimalist Approach’ to Private‐Sector Development: A Critical Assessment

Recent literature on private‐sector development emphasises the need to establish a ‘level playing field’ and tends to disregard selective supportive interventions. The most commonly highlighted elements are administrative simplification and effective property rights policies, with business services largely left to private providers ‐ what we call the ‘new minimalist approach’ (NMA). However, the NMA is based on certain unrealistic assumptions and is barely backed by empirical evidence. A range of complementary public policies is needed to create competitive sectors and overcome internal constraints, especially in small‐scale economies.     

Big Food,Nutritionism, and Corporate Power

Big Food corporations have capitalized on nutritionism—the reduction of food’s nutritional value to its individual nutrients—as a means by which to enhance their power and position in global processed and packaged food markets. Drawing on the literatures on nutrition and corporate power, we show that Big Food companies have used nutritional positioning to bolster their power and influence in the sector. Through lobbying and participation in nutritionally focused public–private partnerships, they have directly sought to influence policy and governance. Through market dominance in the nutritionally enhanced foods sector, and participation in nutrition-focused rule-setting activities in agrifood supply chains, they have gained power to influence policy agendas. And they have used public outreach and the media to present their views on the nutritional aspects of their products, which shapes public perceptions and the broader regulatory environment. Together, these strategies have enhanced the power of Big Food firms to influence policies in the food sector.     

‘Live to Work’ or ‘Work to Live’? A Qualitative Study of Gender and Work–life Balance among Men and Women in Mid‐life

Many contemporary studies of ‘work–life balance’ either ignore gender or take it for granted. We conducted semi‐structured interviews with men and women in mid‐life (aged 50 to 52 years) in order to compare their experiences of work–life balance. Our data suggest that gender remains embedded in the ways that respondents negotiate home and work life. The women discussed their current problems juggling a variety of roles (despite having no young children at home), while men confined their discussion of such conflicts to the past, when their children were young. However, diversity among men (some of whom ‘worked to live’ while others ‘lived to work’) and women (some of whom constructed themselves in relation to their families, while others positioned themselves as ‘independent women’) was apparent, as were some commonalities between men and women (both men and women constructed themselves as ‘pragmatic workers’). We suggest ways in which gender‐neutral theories of work–life balance may be extended.     

For adults only?:Confronting the implications of AIDS for children and young people

SUMMARY. Over the past year, Acquired Immune Deficiency Syndrome (AIDS) has gripped the public imagination and challenged both individuals and the ‘caring’ professions in terms of prevention and treatment. This article addresses some specific issues relating to children and our need to perceive AIDS as a legitimate concern for child health, education and social services in partnership with the voluntary sector and individual families. The author looks at caring for children with AIDS, the implications for those agencies and families and the need for accurate and honest health education for children     

Routes to Part‐Time Management in UK Service Sector Organizations: Implications for Women’s Skills,Flexibility and Progression

This article examines the implications of part‐time working for mothers, particularly with regards to their occupational mobility and acquisition of skills, in UK service sector organizations following the implementation of the Part‐time Workers’ Directive in 2000. Through qualitative interviews with women and their managers in five hospitality workplaces, this article explores whether part‐time workers are potentially the ‘losers’ in the ‘winner‐takes‐all’ approach to career development. Discussions focus upon the extent to which part‐time workers can access career paths or, alternatively, whether part‐time management positions are the reserve of highly skilled women who are able to negotiate reduced hours after obtaining a management position full time. In conclusion, this article distinguishes between two forms of working‐time flexibility, which are named optimal and restrictive. The implications of these alternative types of flexibility, in terms of access to skill acquisition and occupational mobility, are then addressed.     

Heading South: Time to Abandon the ‘Parallel Worlds’ of International Non-Governmental Organization (NGO) and Domestic Third Sector Scholarship?

Since third sector research emerged as a full-fledged interdisciplinary academic field during the late 1980s, a separation has usually been maintained—in common with many other social science disciplines—between communities of researchers who are primarily concerned with the study of the third sector in rich Western countries and those who work on the third sector in the so-called developing world. Whilst internationally focused researchers tend to use the language of ‘non-governmental organizations’, those in domestic settings usually prefer the terms ‘non-profit organization’ or ‘voluntary organization’, even though both subsectors share common principles and are equally internally diverse in terms of organisations and activities. Whilst there has long been common-sense logic to distinguishing between wealthier and poorer regions of the world based on differences in the scale of human need, the ‘developed’ versus ‘developing’ category can also be criticised as being rather simplistic and unhelpfully ideological. As the categories of ‘developing’ and ‘developed’ countries become less clear-cut, and global interconnectedness between third sectors and their ideas grows, this paper argues that we need to reconsider the value of maintaining these parallel worlds of research, and instead develop a more unified approach.     

From Home to the Home Corner: Observing Children's Identity‐Maintenance in Early Childhood Settings

This article draws on data from two recent studies of young children in early childhood settings. One study was of children in a Korean private kindergarten, the other of children in a UK reception class. In each study, the data discussed include both evidence from ‘home’ (including parent interviews) and evidence from ‘school’ (including conversations with the children themselves) on the gendered and ethnic identities the children display in the classroom. The children's stated beliefs and preferences, and their observed choice of activities and friends, appear to be influenced both by the beliefs and behaviour of their families, and by the early childhood environments they are offered. The transition from home to group settings, it is suggested, may reinforce rather than diminish the stereotyping along gendered and ethnic lines, while participation in ‘research’ conversations may provide a rare opportunity for the children to question and reflect on stereotypes.
Copyright © 2006 The Author(s).     

‘All feasible measures’—Children's Rights and Violent Conflict in Northern Ireland

SUMMARY: The UK, having ratified the UN Convention on the Rights of the Child, is bound to take ‘all feasible measures' to protect children in armed conflicts; yet in its First Report on progress on the Convention, the Government barely acknowledged the impact on children and young people of violence in Northern Ireland. By contrast the Children's Rights Development Unit in its ‘alternative’ report, the ‘UK Agenda for Children’, examined in detail children's rights in Northern Ireland, and how the Government could comply with the Convention. This article describes the consultation process informing CRDU's report, and highlights the need for children's rights to be addressed as part of both healing the past and shaping the future of Northern Ireland.