东南亚服务外包市场发展研究

近年来,随着全球服务外包的迅速发展,东南亚国家的服务外包市场不断扩大,马来西亚、菲律宾、新加坡、泰国、越南等已经逐渐成为跨国公司服务外包的重要地区。通过对东南亚服务外包市场发展的现状、原因与前景的分析,加深对东南亚的认识。     

印度软件企业外包发展模式及其对我国的启示

在新经济时代 ,企业为了获得更大的竞争优势 ,往往采取仅保留其具有核心竞争力的业务 ,而将非核心竞争力的业务交由企业外部资源完成。未来 1 0年将是全球跨国公司优化和调整产业结构 ,通过外包方式将信息技术和数据服务等非核心业务向发展中国家转移的关键时期。发展中国家都面临着巨大的机遇。本文分析了印度软件外包发展模式取得成功的原因、存在的主要问题及其对我国软件企业外包业务发展的启示。     

我国企业参与跨国公司外包的法律经济学分析

我国企业亟欲承接跨国公司的外包。由于技术和行销均依赖于人，企业谈判权低毕竟。企业和当地政府缺乏法律意识，在企业与外商发生法律纠纷时经常陷入被动，以致造成经济损失。本文就此问题作了法律经济学的分析。假定跨国公司和外部供应商签订的合同是完备的；但是当跨国公司违反合同时，执法并不完善。探讨了跨国公司的组织形式在生产率区间的分...     

知识流程外包业的界定及功能研究

知识流程外包是服务外包的高端部分.知识流程外包业是指以知识市场交换为前提,通过专业化知识生产,为其他个体和组织提供高知识附加值的公司和组织.知识流程外包业具有促进知识经济发展、支持新兴产业、培育国家创新能力、缩小技术水平差距、吸收和鼓励创新型人才发展、提升区域竞争活力等功能.对知识流程外包产业基本理论研究与界定具有重要的理论意义和现实迫切性.     

政府购买服务的合作困境与合谋生成——以G市政府购买社区卫生服务为例

本文以政府购买社区公共卫生服务为案例,对政府购买服务关系中供应方与生产方的机会主义行为进行分析。政府的机会主义行为表现为通过对交易价格的扭曲实现了公共服务责任的转嫁,服务机构则以谋求长期合同关系为诉求,在服务提供中不断争取预算规模最大化,并在签约后表现出普遍的背约行为。研究结果表明,在政府购买服务的合同关系中,存在着供应方与生产方之间的合谋,使公共服务政策不仅难以有效增进社会福利,反而成为政府与服务机构实现利益扩张的契机。     

知识流程外包(KPO):一个文献综述

知识流程外包是服务外包的高端部分,该领域是国内服务外包理论研究的一个创新点.通过对知识理论与外包理论的研究梳理,从知识流程外包动因、流程、风险、及产业发展模式等几个方面进行评述.以期为该领域的研究建立理论研究框架.     

服务外包:理论、趋势及北京的对策

随着经济全球化浪潮的兴起和科学技术的飞速发展,服务外包已成为跨国经营的新潮流。服务外包具有附加值大、资源消耗低、环境污染少、信息技术承载力高等特点。其增幅为制造业的6~20倍,而其能耗仅为制造业的20%。预计到2008年,服务外包的市场规模可达1万亿美元。服务外包的这些优势正是北京发展的必须。因此,我们如果抓住服务外包转移的机会,就能加快经济结构调整步伐,提升服务业竞争力。     

公共服务外包中的政府角色定位研究

公共服务外包这一创新性改革具有间接生产、多中心治理、政府与市场分工合作的特点.作为一项政府与市场有机结合的制度安排,实施改革的政府及其部门应主要履行规划决策、经费补贴、规则制定、改革组织、秩序监管的角色与职责.但在目前中国的公共服务外包改革中,政府角色转型面临着突出的思想、能力、体制和环境制约与障碍.要加快推进政府转型,深化公共服务外包改革,亟须围绕提高公共服务外包规划决策水平、健全公共服务外包体制机制、提升公共服务外包改革能力、优化公共服务外包发展环境来进行制度创新.     

中国人力资源管理外包现状及发展研究

人力资源管理外包已经成为外包模式的重要组成部分,在中国正显示出其强大的市场发展空间和潜力,本文从人力资源管理外包理论研究入手,对现阶段人力资源管理外包存在的问题进行分析,为更好地发展人力资源管理外包提出建议。     

浅析甘肃省服务外包发展策略

"十二五"期间,中国服务外包产业呈现出良好的发展态势,服务外包从中东部发达地区向西部地区转移的趋势日益明显,服务外包二次转移浪潮正在兴起,成为全国产业结构调整的重要推动力。本文在剖析甘肃省发展服务外包的重要意义的基础上,通过对甘肃省服务外包产业的现状分析,提出了甘肃省承接中东部服务外包转移,并针对现存问题提出发展服务外包产业的具体对策。     

“一体多面”：中华帝制时期的国家—社会关系再研究

关于中华帝制时期国家与社会的关系特征国内外学术界提出了诸多理论概括,诸如“士绅自治”“吏民社会”“官民合作”,等等。本文从行政发包制理论的视角重新审视关于中华帝制时期国家—社会关系的现有理论概括,借助“行政外包”这一分析概念,强调特定的治理领域特征与行政外包的具体形态之间的对应关系,进而揭示国家与社会互动关系的运行机制和内在逻辑。本文试图提出“一体多面”的概念,重新概括中华帝制时期国家与社会关系的总体特征,为理解中华帝制的“权力一元性”与“治理多样性”的奇妙结合提供新的观察视角和分析框架。     

全球服务外包产业发展趋势及中国选择

在金融危机的影响下,全球服务外包产业出现一系列新趋势。尽管全球外包市场萎缩,中国服务外包产业仍然保持了快速增长态势。后危机时代,国际服务产业加快转移和重组,本土市场潜力加快释放等多方面有利因素为中国服务外包产业加快发展提供了重要机遇。"成本优势"是现阶段产业竞争力的主要来源,加快发展和提升水平的关键在于实现从"成本导向"向"价值导向"的转变。     

Technology Spillovers in the Multinational Outsourcing System and Technological Innovation in Recipient Countries

Unlike technology spillovers from FDI or international trade, which operate through a single channel, technology spillovers from multinational outsourcing operate through the combined effect of multiple channels including import spillovers, export spillovers and pure knowledge spillovers. On the basis of the knowledge production function approach, this paper constructs an international R&D spillover regression equation to test the effect of different technology spillover channels on technological innovation in China’s manufacturing industry. Research shows that import spillovers are the only channel to have a significant effect, and this varies from industry to industry. Its significance is low in high- tech industry and medium-high in mid-tech and low-tech industries. Empirical findings indicate that China’s local enterprises are unlikely to achieve technological innovation via “learning from importing” or “learning from communication.”     

Technology Spillovers in the Multinational Outsourcing System and Technological Innovation in Recipient Countries

跨国外包并不像FDI或国际贸易通过单一路径发生技术溢出,而是通过进口溢出、出口溢出和纯知识溢出等多条路径共同作用。基于知识生产函数方法建立国际R＆D溢出回归方程,分别检验跨国外包的各种技术溢出渠道对我国制造业技术创新的影响。研究发现,在跨国外包的三条技术溢出渠道中仅有进口溢出效应是显著的,并且存在较大的行业差异：高技术行业在低位点上显著,中等技术行业和低技术行业在中高位点处显著。实证结果说明了我国当地企业难以通过“出口中学习”、“交流中学习”实现技术创新。     

行政发包的组织边界:兼论“官吏分途”与“层级分流”现象

本文重新梳理了行政发包制理论中“行政”与“发包”的关系,将政治晋升机制正式引入行政发包关系,定义了行政内部发包与行政外部发包的组织边界。在此基础上,本文重新诠释了历史上的“官吏分途”以及当今的“层级分流”现象。本文认为,从秦汉到明清,中国经历了“官吏分途”和“吏役合一”的双重过程,这实际上代表了中国官僚体制组织边界的重大变化,即从“行政内包”到“行政外包”的过程,而推动整个过程的驱动力是帝国所面临的日益严重的财政压力。本文还对中国历史上国家与社会的关系特征进行了重新表述。相同的历史现象,不同的解析框架,本文与周雪光的帝国逻辑理论进行了一次深入的学术对话。     

The Failure of Labor Dispatch Regulation and Its Remedy

In the course of the drafting, enactment and amendment of the Labor Contract Law of the People’s Republic of China, the legal provisions regulating labor dispatch have been tightened up. In practice, however, the labor dispatch system is flourishing in a way that defies market trends. The ultimate reason for this is that much of the system goes under the name of human resource outsourcing to bamboozle the public and evade the law, in effect making the legal provisions a dead letter. The result is that the more the industry is regulated, the more it multiplies and the more chaotic it becomes. Based on comparative law research methodology, this article reviews the legal systems relating to labor dispatch in Germany, the US and other countries. It demonstrates and affirms the institutional value of the labor dispatch system, and categorizes its different types. The fundamental cause of the phenomenon of labor dispatch’s assumption of the guise of human resource outsourcing is the absence of substantive review. We suggest introducing and perfecting such investigation to stem the industry’s deep-seated abuses.     

北京承接国际软件外包的现状分析和政策建议

本文深入分析北京承接国际软件外包发展的现状,在对大量企业调研的基础上,归纳出北京承接国际软件外包的模式以及因此给地方经济发展带来的贡献。提出北京应该将承接重心定位在软件研发和软件市场开拓两个高端环节,采取有针对性的政策措施,解决现实产业发展中存在的制度层面问题,促进各种要素资源流入这两个环节,实现良性发展。     

The restructuring of WA human services and its implications for the not‐for‐profit sector

Western Australia provides an interesting case study of the outsourcing of human services to the not‐for‐profit (NfP) sector. This article presents and discusses some of the key themes that emerged from a recently completed research project examining one large NfP in Western Australia. Key themes included the recruitment and retention of staff linked to pay and changing funding arrangements, and the sector becoming increasingly corporatised in outlook and goal orientaiton. Despite evidence that the shifting policy and funding environment within the NfP sector has had some negative consequences, the research findings highlight a degree of agency within which organisations can resist or counterbalance these changes. Efforts to avoid this trend, however, are reliant upon a number of factors; for example, a strong commitment to vision and mission supported by skilled leadership and adequate resourcing. Significantly, these factors are unlikely to be readily available, particularly for smaller NfPs. This discrepancy in organisational capacity is set to become more conspicuous with the potential introduction of ‘Big Society’ policies derived from the United Kingdom, and funding cuts proposed by the Coalition government.     

What makes hybrid insourcing successful: A new public–private partnership model for social welfare services

Outsourcing has been a key policy tool for delivering a range of social services, and regarded as more effective than insourcing or direct government provision. At the same time, it has also caused many delivery issues such as principal‐agent problems, a lack of policy coordination, and poor‐quality welfare services. While the pendulum continues to swing between insourcing and outsourcing, we aim to propose a new public–private partnership model called the “hybrid insourcing model” and examine which factors influence the performance of the model. In South Korea, around 2010, the local government in Namyangju City was the first to implement the “Hope Care Center model,” a kind of hybrid insourcing model, which has been praised for its innovation and widely emulated by central and local governments. Our analysis utilizes data collected between December 2017 and January 2018 from public sector employees and civilian staff in Namyangju and a comparable city, A. From this, we draw a number of implications, both for theory and for policy. We argue that, for public–private partnerships, active cooperation and equality are the biggest factors in contributing to positive performance. These work alongside leaders with a clear vision and with employees' positive attitude.