Social media use, perceptions of decision-making power, and public relations roles

Public relations practitioners in this study who were more frequent users of social network sites and social media tools reported greater perceptions of their own structural, expert and prestige power. Forty of 115 members of a PRSA chapter responded to the survey request. In terms of day-to-day practice, the sample matched national samples of practitioners, with manager and technician questionnaire items loading on the exact same factors as in prior studies. However, those enacting predominantly manager roles did not differ significantly from those enacting predominately technician roles in social media use. This study points to the need for future research to examine more closely the use of social media in the daily roles of public relations practitioners.     

Tuning in to the rhythm: The role of coping in strategic management of work-life conflicts in the public relations profession

How public relations practitioners cope with work-life conflict was studied through a national survey of a random sample of PRSA (Public Relations Society of America) members. These active practitioners reported strong preferences in using more proactive conflict coping strategies, such as rational action and positive thinking. Women and those with a graduate degree tend to report more coping behaviors than others. Three types of stressors are identified as sources of work-life conflict: behavior-driven, work-driven, and life-driven.     

Supportive organizational environment,work-life enrichment,trust and turnover intention: A national survey of PRSA membership

Based on an online survey of a national random sample of the PRSA membership (n?=?650), this study is among the first to explore public relations employees’ own turnover intention and propose three contributing factors for employers to keep top talent in PR industry: a family-supportive organizational environment; the positive, enriching impact of professional work upon practitioners’ life; and PR practitioners’ trust toward employers. Theoretical and practical implications are discussed.     

Defining public relations roles in the U.S.A. using cluster analysis

This exploratory study attempted to discover key public relations (PR) practitioner roles through a survey design using factor-cluster analysis. The Public Relations Society of America (PRSA) partnered with the researchers by inviting PRSA members to complete a survey in which 256 members participated. Although different items were used, the results of this study were similar to the findings of a study conducted on European PR practitioners by Beurer-Zullig, Fieseler, and Meckel (2009) thus suggesting concurrent validity. Five PR roles were found incorporating personal characteristics, modes of communication, management and technical functions, perceived level of respondent strategic planning process involvement, and attitudes about communication goals and PR measurement (including perceived competency). The roles were labeled negotiator, policy advisor, brand officer, internal communicator, and press agent. The negotiator and policy advisor roles, which were management positions, viewed measurement research as important in the practice of PR.     

Public relations master's education deliverables: How practitioners and educators view strategic practice curriculum

A national sample of practitioners (PRSA members) and academics provided their perceptions of what graduate students of public relations should study (N = 463). Despite expectations of difference between practitioners and educators, they agreed that a master's program graduate should have knowledge of business and understand how globalization shapes public relations. Still, a master's of public relations program graduate should also write well, speak well, and have had some “capstone” experience.     

Professional standards in public relations: A survey of educators

A survey instrument operationalizing twenty-four elements of professional performance was administered to 291 public relations educators across the nation, yielding a 43.6 percent response rate. Respondents assessed the extent to which a standard of professionalism currently exists for each of the twenty-four items. Educators tended to view writing/editing and graphics/production skills, ethical guidelines, accreditation, and “public relations as advocacy” as enjoying well-established standards. Licensing, location of public relations on the organizational chart and inclusion of public relations in the dominant coalition were viewed as most lacking in a standard of professional performance.The twenty-four items factored into six dimensions. Assessments of professionalism along these six factors differed significantly as a function of sex, region, tenure of teaching, size of institution, and whether the educator was accredited by PRSA. Comparing educators' assessments with practitioners' views expressed in an earlier national survey, it is clear that professional standards in public relations have yet to have coalesced among educators or practitioners. Given the influence that educators have on the future of the field, it is imperative that educators work to elevate the profession by promulgating professional standards among their students.This study, conducted under the auspices of the Yarbrough Public Relations Laboratory, is a followup to results of a survey of practitioners reported in the article titled “Developing Standards of Professional Performance in Public Relations” published in Public Relations Review in 1996.All three authors are with the Department of Advertising/ Public Relations, Henry W. Grady College of Journalism and Mass Communication, University of Georgia, Athens. Dr. Lynne M. Sallot, APR, is Assistant Professor. Dr. Glen T. Cameron is Associate Professor and Director of Research, James M. Cox, Jr. Institute for Newspaper Management Studies. Dr. Ruth Ann Weaver Lariscy is Associate Professor.     

Perceptions of public relations education

A survey of 258 public relations educators and practitioners examined the state of public relations education across five dimensions: general perceptions of public relations, education, desired educational outcomes for both students and practitioners, assessment of student outcomes and learning, elements of public relations curricula, and teaching practices. Results indicate educators and practitioners agree that public relations education is on track and that systematic assessment is an important feature of public relations education. They also agreed on how public relations education should be structured and demonstrated a high degree of similarity in their preferences for teaching methods and techniques.     

Testing the contingency theory of accommodation in public relations

We conducted 18 interviews with public relations professionals to provide grounding and refinement of the contingency theory of accommodation in public relations. Support was found for a continuum from pure accommodation to pure advocacy and for a matrix of variables affecting the continuum. Predisposing and situational categories of variables were identified that affect the degree of accommodation and advocacy undertaken by public relations practitioners in a given situation. Overall, the findings suggest that practitioners are quite sophisticated in considering a welter of factors affecting accommodation of publics. Findings also provide additional factors to add to the matrix of 86 variables in the contingency theory, while calling into question some variables offered initially in the matrix. Although generally overlooked in the literature, philanthropic/ community relations functions are viewed by practitioners as important opportunities to be accommodative. Overall, the practitioners' view of their communication world offers validity to the contingency theory and suggests further theory development is in order.Amanda E. Cancel works in public relations in the private sector, Michael A. Mitrook is an assistant professor at Central Florida University, and Glen T. Cameron is the Maxine Wilson-Gregory Chair in Journalism Research at the Missouri School of Journalism.     

Personal public relations: identity as a public relations commodity

Public relations for individuals is steadily emerging as a significant area of practice, yet little research and theoretical development is currently undertaken in this area. Within this article public relations for individuals, referred to in this study as personal public relations, is examined. The research identified two approaches deployed by public relations practitioners: a formative mode and an advisory mode. The formative mode is an active constitution of a public identity, whereas the advisory mode is a communication counseling approach. The paper argues that the formative role is more closely aligned to the marketing techniques of promotion and selling, whereas the advisory role fits more closely with the public relations roles of communication counseling and relationship building. Potential guidelines for ethical personal public relations work emerged from the discussion.Dr Judy Motion is a senior lecturer in the Department of Management Communication at the University of Waikato in New Zealand.     

Workplace adversity and resilience in public relations: Accounting for the lived experiences of public relations practitioners

Public relations practitioners face workplace challenges as they cultivate public relationships, resolve conflicts, and manage crises. Odds of adversities may be high in this role, requiring practitioners to be resilient. This qualitative study explores workplace adversities in public relations from a practitioners’ perspective, and examines how they enact resilience. By asking current practitioners about their lived experiences, we found workplace adversities occurred on multiple levels and ranged from mundane to life-altering events. Patterns of resilience were, metaphorically, bouncing forward, bouncing up, bouncing back, and bouncing around. This study contributes to public relations and resilience scholarship by (1) uncovering workplace adversities and resilience enactment in public relations, therefore connecting practice with scholarship, (2) extending the “bounce back” metaphor in the resilience literature, therefore making resilience more inclusive, and (3) exploring the connections of multi-level resilience, and suggesting the complex and negotiated nature of resilience among individuals embedded in collectives.     

Opportunities for public relations research in public health

While communication researchers have developed a solid body of knowledge in the health field, we know little about the activities of public relations practitioners in public health bodies. This is unfortunate, because public health bodies at the federal, state, and local level have faced considerable criticism for what amounts to poor public relations. Public relations scholarship and practice have much to offer the field of public health in helping public health bodies meet their challenges. In order for public relations scholars to assist public health bodies, however, scholars first must fill a void in the research by investigating the public relations functions of public health bodies. The author suggests six avenues of public relations research in the field of public health.     

Perceived professional standards and roles of public relations in China: Through the lens of Chinese public relations practitioners

As the first quantitative examination of perceived public relations professional standards in China using an online survey, this study was designed based on the standards of professional standards inventory Cameron, Sallot, & Lariscy (1996) constructed and tested among practitioners in the U.S. The survey results suggest six dimensions of perceived standards of professional performance: (1) role and function in organizational strategic planning, (2) sufficiency in professional training and preparedness, (3) gender and racial equity, (4) situational constraints, (5) licensing and organizational support, and (6) participation in the organizational decision-making team. Four dimensions of public relations roles were also identified by the survey participants: (1) brand promotion facilitator, (2) public information specialist, (3) media relations counsel, and (4) conflict management expert. Primary practice area was found to affect how Chinese practitioners perceive the six clusters of professional standards and the four identified public relations roles. These findings provide insights for both practitioners and researchers on how Chinese public relations practitioners view public relations as a profession and how the profession currently holds its professional standards in China.     

Rethinking power in public relations

In the United Kingdom, popular sceptism about the merits of public relations has prompted self-reflection among practitioners and industry bodies. At the root of the public debate is the assumption that public relations wields unjustified social influence on behalf of already privileged organizational interests. The core concern of this discussion, therefore, is the power that a public relations has in democratic societies.     

Writing in the public relations curriculum: practitioner perceptions versus pedagogy

Educators and practitioners seem to agree that writing is a public relations curriculum fundamental. An examination of the writing requirements of 152 ASJMC accredited public relations programs indicates that only a little more than half (57%) require a news writing course. Fewer require a public relations writing course (51%). Nearly 200 public relations practitioners were surveyed as to their perceptions of college public relations educators’ writing emphases. This exploratory study’s findings suggest that practitioners believe both news writing and public relations writing classes should be mandatory for public relations students; they offer slightly stronger support for news writing. Recommendations include requiring writing-intensive coursework, overall, and encouraging students to seek journalism experience through campus news outlets.     

Product placements as public relations: an exploratory study of the role of the public relations firm

This article reports the results of a survey of 106 public relations firms concerning their level of involvement with product placements as part of their public relations strategies. The findings of this research suggest that public relations practitioners are active players in choosing whether to use product placements to enhance a client’s product or service. Results also indicate that practitioners are more knowledgeable about product placements than previously believed and that they are more enthusiastic about the future of product placements than their advertising counterparts.Carol J. Pardun is an assistant professor of public relations and advertising at the University of North Carolina, Chapel Hill. Kathy Brittain McKee is an associate professor of journalism at Berry College in Rome, Georgia.     

What cultural values influence American public relations practitioners?

This paper advances a cultural approach to public relations research and practice through the extension of Hofstede’s cultural dimensions to Grunig’s models of public relations. This study tested a quantitative instrument that links societal culture, corporate culture, and the public relations communication of American practitioners. Two findings emerged from this study. First, American practitioners continue to practice one-way models of public relations even when their organizations may not dictate one-way communication with publics. And second, public relations practitioners who have collectivistic values tend to practice two-way models of public relations.Gabriel Vasquez is an assistant professor in the School of Communication, University of Houston, TX. Maureen Taylor is an assistant professor in the School of Communication, Information, and Library Studies at Rutgers University, NJ.     

Vision and state health department public relations practitioners: Prepared to lead?

Visions are important to organizational effectiveness. Although providing vision has been identified as one of the behaviors that best captures organization-wide public relations leadership, little public relations research has focused on vision. Similarly, state health departments have drawn little interest among public relations scholars even though states are a central part of the nation's public health system. This study addressed the perceptions of the top public relations professionals at state health departments concerning vision and their involvement in the visioning process. The practitioners were nearly unanimous in their belief that organizational visions are important. However, results indicate that some top public relations practitioners at state health departments are not prepared to make optimal contributions to the visioning process. In order to take full advantage of opportunities to serve as organization-wide leaders, public relations practitioners should seek out information about visioning in order help chart their organization's future and enhance their careers.     

Dutch public relations practitioners and journalists: Antagonists no more

The increasing interdependence of public relations and journalism and the demands they make on each other raise the question how they perceive and evaluate each other. How do they view their roles, methods, relationship, and quality of media reporting on organizations? How do government and business public relations differ in this respect? Our survey of a representative sample of Dutch journalists and public relations practitioners in both government and business (n = 791) showed that while there were differences of opinion between the two professions, these were neither predominantly negative nor fundamental. Our results, therefore, do not confirm the difficult relationship between the press and public relations that was identified in research carried out in the United States between 1970 and 1990. Given the Dutch tradition that the government practitioner be a neutral servant of the public interest rather than a spokesperson for the organization, the general absence of differences between government and business public relations was striking. Our findings indicate that government public relations professionals have adopted the same norms and standards as their colleagues in business organizations.     

Public relations in Ghana: Work-related cultural values and public relations models

This study explores cultural influences on public relations practices in Ghana. This survey research brief reports data collected from Ghanaian public relations practitioners (n = 64) and describes work-related cultural values as well as the practices of public relations models in Ghana. The result reveals that Ghanaian public professionals tend to utilize international public relations and two-way communication models. The study extends knowledge of international public relations in African cultures.     

Integrating evidence based practices into public relations education

Public relations continue to play an essential and changing role in society, requiring the regular reassessment of the education of future public relations practitioners. Academics and practitioners often differ in how they view the public relations field, how they define the discipline, and how they view the major pedagogical approaches. This paper explores the impact of integrating three different perspectives in public relations education including practitioner perspective, client perspective, and the evidence-based perspective. Results from students’ reaction papers and an online questionnaire suggest that integrating an evidence-based approach improves the competence and clarity of communications counsel provided by aspiring practitioners.