Logistic Game™: learning by doing and knowledge-sharing

The aim of this article is to define a new simulation game in operation management called Logistic Game?. The main objectives are to introduce a new simulation game approach in solving the different correlated subsystems based on ‘visual interactive learning’ and to verify its positive effects on the learning process with respect to the usual simulation games. The game is based on an inside plant virtual supply chain simulation and copes with the educational challenges of teaching Industrial Logistics in a new, effective way. By applying a visual interactive simulation package, the game creates a virtual dynamic scenario directly visible by participants, with an improvement of experimentation and conceptualisation phases, and offers several logistic decisions and their strategic links from a holistic point of view. The challenge goes beyond a pure theoretical setting and students learn strategies and gain experience directly by operating in a virtual supply chain and sharing knowledge. The Logistic Game has been used to train more then 300 students since December 2006 in three different Italian workshops and has been designed to encourage the employment selection process by the companies involved.     

A NEW TEACHING PARADIGM: THE INFORMATION/ CONTROL/BUFFER PORTFOLIO

A new teaching paradigm, called the information/control/buffer (I/C/B) portfolio is described. The I/C/B portfolio has proven itself effective in introducing students to what managing operations is all about: using information, control, and buffers to manage the production of products and services. Even more important, the I/C/B viewpoint motivates students to think creatively about designing and developing new management systems. The I/C/B portfolio also provides a link between operations management, technology management, and information system management.     

The teaching of business policy—A fresh approach

The artificiality of the circumstances in which much of management education takes place is exemplified in the teaching of business policy where the missing ingredient of responsibility is most crucial. The use of ready made cases compounds this problem by presenting the student with a partly identified problem and the information he must use in tackling it. A different approach in which students prepare their own studies of named companies and discuss their analysis and proposals with senior executives from those companies reduces to a worthwhile degree the artificiality of much business policy teaching. This paper discusses the problems of teaching in this field and describes an approach using the method described above.     

Systems analysts and the politics of organizational control

The introduction of major information systems into organizations can be fraught with difficulties. The negative effects of such systems can, for many important organizational members, be too great a price to pay for the supposed benefits. The advent of computerised information systems has served not merely to deskill the clerical ‘craft’ but can also be used as a strategy by top management to reduce the management control gap. However, by undercutting the organizational ‘rules of the game’, information systems innovation can produce severe strains and stresses in the political system. The proposals in the literature to combat the effects of innovation are examined. A broader, political perspective is used to reveal some of the inadequacies of these proposals and supporting data, gathered from interviews in several Canadian organizations, are presented to illustrate this. The paper ends with a discussion of the implications of this broader approach.     

BARGAINING BEHAVIOR IN A BUSINESS SIMULATION GAME *

Three studies of labor-management negotiations were conducted within the context of a business simulation game. Face-to-face bargaining lasted approximately two hours and resulted in settlements that were incorporated into the simulation game parameters. A total of 56 simulated companies, each comprised of five MBA students, were studied. Results from the first study showed that extending low initial offers, extracting large first concessions, and making a high number of concessions were management bargaining tactics associated with obtaining a low wage rate. These findings were supported by study two. The third study found that an intrateam power mode of orientation was positively correlated with bargaining success and was negatively correlated with overall game success. The results support the use of a simulation game for teaching and research in bargaining.     

A PRACTICAL SETTING FOR EXPERIENTIAL LEARNING ABOUT SUPPLY CHAINS: SIEMENS BRIEF CASE GAME SUPPLY CHAIN SIMULATOR

Siemens Brief Case Game Supply Chain Simulator provides a practical setting for experiential learning exercises about supply chains. The game, drawing upon an actual situation, models the jobs of nine supply chain activities required to transform an order placed by the customer into a delivered product. Using the detail and complexity of the game, instructors can develop learning exercises that focus on a wide range of supply chain management issues. This paper describes two learning exercises with different objectives and for different audiences that we successfully delivered using the Brief Case Game. One exercise provides a concrete example of typical activities in a supply chain and their interactions. The other exercise leads students to discover what creates a need for coordination, what activities in a supply chain require coordination, and what methods work well. These exercises are suited for small upper level undergraduate and graduate courses in logistics and supply chain management. While significant resources were used to develop exercises and deliver the game, students were enthusiastic about the approach and demonstrated that they learned about the complexity inherent in managing supply chains.     

Development of a computer-aided production management course in industrial engineering curriculum

This paper describes the successful development and demonstration of an integrated computer-aided production management course which is very user-friendly and which facilitates integration of decisions. An icon-menu system that associates icons with the various decision models which were all implemented under the same environment allows students to easily integrate individual decision situations. Decisions were edited and their effect on other decisions confirmed that the hierarchical individual decisions situations in production management need to be integrated. The software developed runs on a personal computer coupled to a projection panel and overhead projector. This arrangement makes it an effective teaching facility for production management.     

Development of an integrated information management model: A case of textile industry

For past two decades many organisations have tried to implement integrated information management systems for better production management based on co-ordination of information and therefore activities of different departments. Although Enterprise Resource Planning systems have been in the market for the past decade, many industries find it difficult to implement such systems due to the amount of work involved in streamlining the documentation, customisation and of high costs reported in implementation. An attempt is made through this paper to propose an integrated model, which can be easily understood by production personnel, with specific emphasis on the textile sector.     

MOTIVATING STUDENTS IN THE OPERATIONS MANAGEMENT CLASS: CHALLENGES FOR THE PUBLISHING INDUSTRY

Motivating students to learn and apply operations management concepts is an important aspect of the learning process in an operations management class. While an emphasis on techniques and pedagogical technology has some motivational benefits, this paper proposes an emphasis on student/teacher interaction and a deeper understanding of complex situations. To support this approach, publishers should provide the materials to effectively use the new classroom technologies and the tools to support a wide variety of teaching styles. In addition, publishers should provide creative cross-functional simulations so that students can understand the role of operations management in the context of the firm. Finally, rich decision-making environments are needed to put the students in more realistic situations.     

A production management information model for discrete manufacturing

The Manufacturing Systems Integration (MSI) project at the National Institute of Standards and Technology is developing a system architecture that incorporates an integrated production planning and control environment. The development of this architecture includes the definition of information models describing the information which needs to be shared among production management systems (production planning, scheduling and control systems) in order to achieve the integration of manufacturing systems. This paper presents the production management information model within the MSI project. The main focus of the model is to identify and characterize the relationships between orders and workpieces, to identify the information necessary to achieve workpiece tracking and to identify the information necessary to achieve resource requirements specifications for process plans.     

Life Cycle Inventory Tools: Supporting the Development of Sustainable Solid Waste Management Systems

Integrated Waste Management (IWM) is an approach that can be used to develop more sustainable waste management systems. Sustainable waste management means waste management systems that are environmentally effective, economically affordable and socially acceptable for a particular region and its individual circumstances. Based on an integrated approach to waste management, a community or region can continuously improve and monitor their solid waste management system. The tool of Life Cycle Inventory (LCI) can support the implementation of IWM. This tool can assess the use of resources (including energy), the release of emissions to air, water and land, and the generation of useful products from waste. LCI is a decision support tool and can help planners and waste managers design more sustainable waste management systems for the future.In this article the concept of Integrated Waste Management is described and the application of Life Cycle inventory tools to waste management is discussed. A number of current Life Cycle models for waste management systems are introduced.     

An examination of the ISO 9001:2000 standard and its influence on the integration of management systems

Abstract

Analysis of the literature and examination of the various models of integration and testing in the field, have revealed five key issues relating to management system integration. This paper examines the recently published ISO 9001 : 2000 quality management system standard to see how it addresses these issues, under the headings of compatibility, scope and organizational culture. The examination reveals that while compatibility with the ISO 14001 and OHSAS 18001 standards has been improved in some areas, a different approach and model of a management system has been used. The paper suggests that differences in the scope of the standards are also likely to give rise to different sub-cultures which will hinder integration, and scope and culture are more important than compatibility. This leads the authors to conclude that new models of integration should be based on an approach and definitions which can be used in any management system, as well as an integrated one. Models of an integrated management system should also emphasize the need for no significant differences in the scope of the integrated systems, and a strong culture which supports the main requirements of TQM.     

SOME RESEARCH AND TEACHING WITH AN ON-LINE OLIGOPOLY GAME USING AN ARTIFICIAL PLAYER*

Teaching and research can be integrated using an artificial player. A series of studies are reported that note the assets and liabilities of using an on-line oligopoly game with an artificial player. By appropriately combining teaching and gaming research costs may be lowered, the learning experience increased, and the validity of the research increased.     

基于Agent和进化博弈的服务商动态联盟协同管理策略研究

基于进化博弈理论,实现了用于服务商动态联盟协同管理工作的多智能体模拟系统,并进行模拟数据分析。扩展传统对称静态博弈为含惩罚参数和协同效率参数的离散进化博弈情形,设计一种含历史信息和近邻特征的群体进化学习规则;在Repast基础上,用java编程实现了多加盟企业进化博弈Agent模拟系统并进行分析。结果表明:agent规模数对平均收益影响小,具有不同决策特征的agent的比例分布能改变企业的平均收益,不同协同率、沟通方式和惩罚参数对期望收益有影响。为电子商务和移动商务环境下的动态联盟管理决策提供参考。     

EXTENDING THE BOUNDARIES OF OPERATIONS MANAGEMENT: AN INTERNATIONAL FIELD-STUDIES APPROACH INTEGRATING INFORMATION SYSTEMS

Continued globalization, extensive use of information technologies, increasing cross-functional dependencies, and new organizational forms are rapidly changing the learning context of operations management. This paper describes an example of a mba elective course that has been created to address and learn from these new realities. We have taken a process view of the global firm, focusing mainly on the new product/service development, order fulfillment, and supply chain/ after-sales service processes. We have designed our course to contain most of the traditional topics in operations management (om) with information systems (is) woven in to support the key business processes. Our underlying belief is that these two functional areas should be seen as a blend, a seamless merging of the two fields, to obtain a competitive advantage. Besides teaching om and is in this integrated manner, the course engages in face-to-face student consulting projects with multinational companies. This paper describes our rationale for the course design and how it has been implemented over the last 6 years-as well as our plans for the future.     

THE STATIONARY BEER GAME

This paper presents a variant of the popular beer game. We call the new game the stationary beer game, which models the material and information flows in a production‐distribution channel serving a stationary market where the customer demands in different periods are independent and identically distributed. Different players, who all know the demand distribution, manage the different stages of the channel. Summarizing the initial experience with the stationary beer game, the paper provides compelling reasons why this game is an effective teaching tool.     

Modular design of integrated databases in production management systems

Abstract

Complexity is a serious problem with respect to the application of information technology in the field of production management. This paper presents an overview of the more fundamental problems encountered and proposes a solution for some of those problems in the form of modular decomposition of the conceptual database structure. It is argued that the complexity of information systems is closely connected to the complexity of the organization. Therefore a condition for the realization of integrated information systems for production management is a simplification of the organizational structure by way of defunctionalization and the forming of autonomous units.     

A network of management support systems

Based on the decision-making process that actually happens in most organizations, a management support system (MSS) or an integrated decision support systems (DSS) is defined as a network of subsystem interfaces, as opposed to management information system (MIS) being a network of information flows. Three modes for subsystem interfaces are discussed. To help the operationalization of the (computerized) support system, we also propose a design architecture which consists of the continuum of conceptual constructs, operational constructs and implementational constructs.     

Information systems outsourcing projects as a double moral hazard problem

In the past two decades many organizations have turned to other organizations to satisfy their information systems needs. Information systems outsourcing arrangements cover the spectrum from agreements involving the delivery of all information services to those providing specific services such as systems development, communications management, desktop computing provision and maintenance, and so on.In this paper we model information systems outsourcing arrangements as a non-cooperative game with two players: a company and an outsourcing vendor. The game between the two players has an inherent double moral hazard problem as the success of the information system outsourcing project depends on the actions of both players, which are costly for them and are not directly contractible. Both parties make their decisions taking into account the effects that these decisions have on the other player's actions. In our analysis, we compare the solution obtained without a moral hazard problem (the first-best solution) to the one obtained under a double moral hazard setting (the second-best solution). We demonstrate some results based on the assumption that increases in the productivity of the vendor lead to increases in the productivity of the company. Further we establish that outsourcing contracts should provide no separate payment for failure to the outsourcing vendor although effectively many of them do. We also provide a sharing rule for providing appropriate incentives for the vendor and examine the dynamics associated with this sharing rule. Finally, we further provide for the characterization of response functions and the ensuing Nash solution including the optimal outsourcing fee. This allows for the nuanced consideration of the degree of interaction between the effort of one party and the productivity of the effort of the other party. This particular interaction has not been explored formally in the extant research literature.     

An information system for Just-In-Time

In recent years, U.S.'s worldwide industrial and economic leadership has been seriously challenged by many foreign countries. In order to counter the problem, many U.S. manufacturing companies have sought effective materials management systems such as MRP and the ‘Just-In-Time’ (JIT) system as used by many Japanese companies. Even through many practitioners and academicians have been studying the JIT concept and have recommended ways of adapting the concept to the U.S. manufacturing environment, not very many organizations are enjoying benefits of JIT system in full scale because of misunderstanding of information needs in JIT system. The objectives of this paper are (1) to identify information requirements of the materials management systems under JIT concept, (2) to compare them against the requirements under MRP system, and (3) to propose an integrated management information system to support materials management system in JIT environment. The goal of this paper is to facilitate more effective implementation of the JIT system, and stimulate further research on the subject matter.