Urban community in China: service, participation and development

With the rapid urbanisation and population growth in the cities, the People's Republic of China has recognised the importance of community development based on an ever-increasing demand for social services. In 1994, the Chinese government adopted community service as an alternative way of providing the supplemental safety net in urban areas. Along with this top-down approach, resident-initiated activities, participation and grassroots organisations at the community level are growing at an incredible pace. Using a case study, this study explores the context and aspects of community services, participation and community development in a Chinese urban community. Results indicate that China's reformed market economy and welfare system presses ordinary urban people to reconnect to the local community to ensure welfare security and quality of life. Community participation in China has rediscovered the path of community development and re-interpreted the top-down and bottom-up approaches in the context of community services.     

Strengthening urban community governance through geographical information systems and participation: An evaluation of my Google Map and service coordination

It is increasingly common for urban planners and local policymakers to adopt interactive technologies, such as geographical information systems (GISs), to inform their decision making and to enhance performance. This paper aimed to assess the role that interactive technology can play in enhancing urban governance to meet social needs by improving local organisations’ capacities, client access, and service effectiveness and responsiveness, as well as community building. Using the previous research framework on mapping community capacity developed by Brudney et al. (Community Development Journal, 2016, 52, 354) and Çöltekin et al. (Cartography and Geographic Information Science, 2009, 36, 5–17), we examined a simulated online interactive map for service provision in Hong Kong and interviewed around 20 local community organisations and 100 local residents about their user experience, their willingness to support its long-term adoption and their challenges. Our findings reveal that local residents find the interactive map helpful, particularly in improving service access, whereas local organisations are more reluctant to adopt such technology due to high maintenance costs. The implications of our study include the need to develop incentives to encourage technology adoption, to improve the capacity of local organisations and to establish better links between community organisations and local residents to identify sustainable financing (through crowdsourcing) for GIS applications to improve urban community governance.     

COMMUNITY-BASED SERVICES AND THE FRAGMENTATION OF PROVISION: A CASE STUDY OF HOME AND COMMUNITY CARE SERVICES IN A SUBURBAN COMMUNITY

Although the use of non-government organisations to provide assistance has long been part of Australian welfare history, the principles of community-based provision have only recently been adopted as part of the mainstream philosphy of service provision. This article examines the association between the expansion of community-based provision and the fragmentation of service provision using information drawn from a study of the provision of long-term care for a group of primarily elderly people through the Home and Community Care Program (HACC) and related provisions in a suburban community. The account focuses on the structure of formal service provisions, identifying organisational features which directly affect the operation of the system of local services, fragmenting the assistance made available. First, the organisations providing care are all of relatively recent origin and their operation continues to reflect many of the characteristics associated with their initial establishment. Second, the organisations involved are essentially hybrid bodies, being the product of both national/State programs and local initiatives. A number of tensions and conflicts arising from this characteristic are discussed. Third, service providing agencies tend to be highly specialised, with the consequence that the main division of labour is between, rather than within, organisations. Finally, the system of funding and administration has tended to orient agencies vertically, towards the source of funding, limiting their flexibility and capacity to develop horizontal patterns of cooperation with other services in the local area. Overall, the emergent system of services appears to be characterised by a large number of small organisations organised under a range of different auspice bodies, struggling to preserve their own autonomy and to operate within an insecure and continually changing policy environment. Recognising that reforms are likely, a number of broad alternatives to privatisation arc canvassed in the final section of the article.     

Limits to professional practice in decentralized systems

The decentralization of welfare systems and the introduction of “community social work” may confront social workers with tasks they were not trained for and limit their ability to function professionally. The experience of other countries may be relevant to the debate about localism in Britain. In Israel, the publicly directed local community centres have shifted their focus from leisure to welfare services. Trained social workers were employed to initiate and implement personal, group and other local services using local resources and charging fees for services. They reported having difficulties in defining local needs and wants, and in finding congruent solutions for these needs. They also found it difficult to negotiate with community politicians and work with them. This paper describes the Israeli system of community service centres and indicates some obstacles concerning the knowledge, skills, and attitudes of social workers functioning in an independent, decentralized practice. It also raises some selected issues for future social policy and service administration.     

“Moving from transactional government to enablement” in Indigenous service delivery: The era of New Public Management,service innovation and urban Aboriginal community development

Over the last 40 years, Aboriginal Community Based Organisations have played a distinctive role in society in relation to urban Aboriginal peoples and their rights to self‐determination and community development in the Australian city of Newcastle. They have proven essential to advocacy, the maintenance of community development, and the creation of new Aboriginal social infrastructure (community organisations, facilities, services, and supporting infrastructure). Autonomy has been empowering for local Aboriginal people. Major reforms to the delivery of government social services, particularly government enablement of a new social service market based on New Public Management principles, threaten this success. This interpretive, qualitative case study illustrates the effects of social service market enablement. It draws on a case study of the effects of social service market enablement on urban Aboriginal Community Based Organisations in Newcastle, showing the antagonistic relationship between social service market enablement and Aboriginal community enablement and development. It ends with a discussion of how Aboriginal community development in this city could be re‐enabled in light of the Prime Minister's arguments in his 2017 Annual Parliamentary Closing the Gap speech providing particular value in the context of policy discussions about moving from transactional government to enablement in Indigenous affairs.     

Beyond survival: Strengthening community-based support for parents receiving a family service intervention

This paper presents parents' experiences of community support and their recommendations for how their communities, and the services within them, might support their families. Generated through a human-centred design methodology and using a desire-centred framework, the findings suggest that parents receiving a family service require support invoking feelings of intimacy, trust, reciprocity, inclusivity, connection and belonging. Parents' recommendations for community support include addressing material and attitudinal constraints impacting on engagement with services; creating non-judgmental services tailored to their needs but accessed as a last resort; and creating peer-based opportunities to support each other. Parents reflect that moving beyond basic survival of risk and vulnerability to a position where thriving is possible requires purposeful integration of parent's existing and desired community into service interventions. Facilitating deliberate change at the intersection of community and service support is pertinent to current and future social work policy and practice. Wider opportunities for understanding and enabling the needs and aspirations of parents, which are often overlooked because of a focus on addressing risk and vulnerability, are considered.     

“Working with COW”: Social Work Supporting Older Women Living in the Community

ABSTRACT

Australia, like all developed Western countries, is experiencing a demographic shift resulting in an increasing proportion of the population being over the age of 65 years. Contrary to stereotypes, the vast majority of older people live independently in communities. This article explores the potential of social work practice informed by community development principles to enable socially disadvantaged older women to live in vibrant and supportive communities, in which they feel safe and are able to access the support services they need. It argues that participation in social action not only builds older women’s well-being but also enables them to become (or continue to be) agents for social change in local communities. Adopting a community-based research methodology, this article draws on a decade of community development practice with the Concerned Older Women’s (COW) Group. This data suggests that community development practice based on participation, empowerment, and social action founded on respectful relationships may accrue significant benefits to individuals and the broader community. This social work practice creates the social conditions to facilitate older women’s capacity to work collectively to achieve social change, challenging ageist stereotypes.     

论大学生劳动实践德育工程的角色定位与发展思路

大学生劳动实践德育工程是一种德育范式。从马克思到中共历代领导人都高度重视劳动实践德育的价值观培养,并根据实际从不同角度进行阐述。大学生在劳动实践德育工程中是:大学、社区、政府合作的示范者,社会主义核心价值观的传播者,社区公共服务的补位者,社区治理的帮助者。大学生劳动实践德育工程的发展思路是:以实践德育文化的动力功能为核心,扩大大学生和社会公众参与;对大学生劳动实践德育工程加强引导和管理,联合志愿服务组织,丰富社会组织资源;优化大学生劳动实践德育工程的政策和保障;以大学生劳动实践德育工程为载体,健全社会支持结构。     

An integrated system of engaging social workers and community volunteers in social care for the elderly: case studies in Taiwan

Integrating volunteers into social care is widely expected but rarely successful in practice. This paper discusses how the Community Care Centre Plan organising community volunteers to provide services to the elderly in Taiwan. This plan successfully integrated social workers and volunteers in a national system to offer service in local communities, showing a systemic practice of community care and a unique case of community-based and volunteer-based service. The purposes of this paper are to introduce the programme design and to understand how to integrate the mission of social workers and volunteers’ performance. The governmental policy and requirements, the role of social workers and the provision of voluntary community service which contributed to form the system were examined in this paper.     

New Labour, Work and the Family

New Labour has put support for the family at the core of its notion of the “strong community”. Across a range of policy areas the Labour government can be seen to be developing a direct and explicit family policy. But what kind of community is the government trying to shape by these policies? On the one hand, Labour appears to support the family as the basis of a more moral, dutiful and cohesive community. On the other hand, the government has given weight to policies that support social inclusion in the community through paid work. This paper examines whether there is a tension in Labour’s social policies between its emphasis on the importance of stable family life and the primacy given to paid work. Are critics like Ruth Levitas right when they argue that the government’s emphasis on paid work devalues, and is unsupportive of, unpaid work, especially caring for children and other family members? Alternatively, can this combination of communitarianisms—community as “stable family” and community as “paid work”—be seen to be marking out some “third way” on the family? We shall show that different aspects of the government’s family policies reflect different perspectives and policy agendas within New Labour and third‐way thinking more broadly. And while recognizing the tensions between work and the family, we shall suggest that they are often overstated and fail to give sufficient weight to the complementary aspects of Labour’s welfare reforms.     

Patronage and Participation, Problem and Paradox: a Case Study in Community Work

Summary This paper describes the emergence and development of a neighbourhood-basedself-help organization. For over three years it has been staffedby self-styled community workers. For the first two years theworkers were mostly ex-students who hoped that this organizationcould be a means of effecting radical forms of social change.They have been succeeded by local people whose main purposeis to provide a social service. This transition produced disagreementbetween the different community workers. But it is a trend whichshould confound any stereotype ideas about community workersas always out of sympathy with all aspects of the establishment. The organization has moved from concern with one issue to providingvarious community services. It has passed through stages ofdevelopment characterized by the liabilities of newness, byattempts to' plan and consolidate and by efforts to resist becomingan established organization. The latter stages also became liabilitiesof 'success'. A central problem in this community work enterprise is the relationshipbetween participation and patronage. This refers to the problemof how to elicit and maintain local interest and support andthe paradox, that although outside help may be one way of ensuringthat local groups survive, it may also limit local people'sinvolvement and influence their goals. Dependence on patronsand a reluctance to organize local participation affected theorganization's development: patrons provided various resourcesbut were possibly a disincentive to the development of localinitiatives. The nature of free participation resulted in anunintended drift towards more conventional forms of social service,albeit in an unconventional setting     

Conjuncture and cultural reproduction in the process of embedding: social work practice in the context of government purchase of services in China

This paper focuses on the Chinese government’s policy of purchasing social services and discusses how relevant organisations provide social work and develop it within local socio-political and cultural contexts. An ethnographic research method was adopted for the study by the first author while participating in social work development in Q City. We argue that the policy of purchasing social services succeeded in achieving “embedded development” but also created a “conjuncture structure” in cultural reproduction. However, due toprofessional social workers in China have, in practice, passively responded to the conjuncture there has been a failure to reproduce professional values of social work in the Chinese cultural context. Therefore, further development of social work in China needs to strengthen cultural reflection in practical actions, focus on the exploration of cultural connections between social work practice and local communities, and enhance the cultural capacity of social workers in the local cultural context.     

Local Experiences in Citizen Participation in the United States

Summary The paper is based on a comparative study of citizen participationin seven local agencies in the United States. Each of theseagencies were beneficiaries of Federal funds, as well as Federalencouragement and/or mandate to involve those affected by theproject in the policy making of the local effort. The papercompares the experiences of these seven agencies with regardto the issues of 'Representation', 'Participation', and 'Decision-MakingInfluence of Neighborhood Residents'. The following variableswere conceived of as particularly influential with regard tothe character of citizen participation practices; the size anddensity of the area's black population (and by inference ofall minority population) and the activities of Federal and localprofessional staff who behaved as advocates on behalf of theaffected citizenry The study concludes that the process of decision-making as theresult of citizen involvement in these seven communities, isindeed different. But it is less clear that there are differencesin the product of these decisions. As a result it is arguedthat the case for citizen participation needs to be made onnon-instrumental grounds–not that citizen participationhelps us achieve any particular goals faster (although it maydo that) but that participation represents, in western society,an unfulfilled, and valued goal, in and of itself In England, as in the United States, the central governmenthas become important force in creating opportunities for citizeninvolvement in local decision-making. The Skeffington Reportpromulgated by the Ministry Housing and Local Government hascreated new expectations with regard to citizen involvementin town planning in Britain. The new community development projectssponsored by the Home Office all seem to be interested in theissues of citizen involvement. And the 'Seebohm Report' talkssomewhat vaguely about citizen advisory bodies coupled withthe establishment of area social service offices.1 It seems likely that American experience with citizen participationdespite (or perhaps, because of) the fact that it is often aeuphemism for the involvement of black citizens in public decision-makingcan be usefulthose concerned with social administration in England.The observations     

Managing the tensions between service and advocacy: The case of the AJEEC Social Change Service Organization,Naqab, Israel

The tension between providing services to marginalized groups and organizing them for advocacy to challenge power structures is a fundamental dilemma for Social Change Service Organizations (SCSO). This dilemma exists in many civil society organizations, especially those that work with indigenous communities, such as the Bedouin in Israel, where providing immediate services and advocating for policy change are crucial. Literature shows the tensions that arise from combining service provision and advocacy. However, there are very few studies showing how these organizations manage and overcome these tensions sustainably. The present study is an exploratory case study using the AJEEC (Arab‐Jewish Center for Empowerment, Equality, and Cooperation) in the Naqab as an instrumental single case. It provides an in‐depth understanding of the tensions AJEEC is facing and reveals AJEEC’s unique approach and strategies for managing these tensions effectively and sustainably within the social, political, and cultural contexts. It presents implications for research, policy, and practice.     

Tensions and contradictions in Australian social policy reform: compulsory Income Management and the National Disability Insurance Scheme

This paper explores contemporary contradictions and tensions in Australian social policy principles and governmental practices that are being used to drive behavioural change, such as compulsory income management. By means of compulsory income management the Australian Government determines how certain categories of income support recipients can spend their payments through the practice of quarantining a proportion of that payment. In this process some groups in the community, particularly young unemployed people and Indigenous Australians, are being portrayed as requiring a paternalistic push in order to make responsible choices. The poverty experienced by some groups of income support recipients appears to be seen as a consequence of poor spending patterns rather than economic and social inequalities. By contrast, Australia's National Disability Insurance Scheme (NDIS) has been constructed as a person centred system of support that recognises the importance of both human agency and structural investment to expand personal choices and control. Here we look at the rationale guiding these developments to explore the tensions and contradictions in social policy more broadly, identifying what would be required if governments sought to promote greater autonomy, dignity and respect for people receiving income support payments in Australia.     

Coexisting principles and logics of elder care: Help to self‐help and consumer‐oriented service?

Healthy and active ageing has become an ideal in Western societies. In the Nordic countries, this ideal has been supported through a policy of help to self‐help in elder care since the 1980s. However, reforms inspired by New Public Management (NPM) have introduced a new policy principle of consumer‐oriented service that stresses the wishes and priorities of older people. We have studied how these two principles are applied by care workers in Denmark. Is one principle or logic replacing the other, or do they coexist? Do they create tensions between professional knowledge and the autonomy of older people? Using neo‐institutional theory and feminist care theory, we analysed the articulation of the two policy principles in interviews and their logics in observations in four local authorities. We conclude that help to self‐help is the dominant principle, that it is deeply entrenched in the identity of the professional care worker and that it coexists with consumer‐oriented service and without major tensions in the logics identified in their practices.     

Citizenship,Civic Engagement and Property Ownership

In this paper we examine the relationship between citizenship, civic engagement and property ownership in Australia. We draw upon nationally representative survey data to examine this relationship by focusing upon empirically accessible issues. We examine the civic implications of different housing tenures, or what Troy (2000) refers to as the level of ‘citizen competence‘, and the tension between (private) ownership and (public) engagement in terms of membership and participation in a range of clubs and organisations. Lower levels of participation in charitable organisations among mortgage holders compared to people in other housing tenures questions the link between home buying (that is equated with private ownership), and a strengthening of community life. However, low participation rates in a clubs and organisations by public tenants, indicates that levels of social exclusion are higher in ‘residual’ public housing communities.     

Children and global social policy: Exploring the impact of international governmental organisations

Axford N. Children and global social policy: exploring the impact of international governmental organisations International governmental organisations (IGOs) seek to influence child welfare policy and practice in individual sovereign states. But do they succeed and, if so, in what way? This article outlines the nature of selected IGOs' work, explores the nature of their impact and seeks to explain the pattern that emerges. It also notes areas for further research.     

Services for the Rural Elderly

This paper examines the interaction between social policy and community characteristics as they relate to the development of formal long-term care services for the rural elderly. A model for the conversion of policy opportunity into actual services for the rural elderly is presented. This model suggests that while social policy in rural areas is a constant, selected community level characteristics contribute to or impede service development.