Image is everything: Reflections on the dominance of image in modern organizational life

We develop the notion of image as a “covering concept,” one that subsumes several major ideas in organization study. We draw on a number of literatures, including social psychology, marketing/branding, political science and organization studies, to make the case that “image is everything.” We consider not only the pervasiveness of image, but also the power of image including its transformational potential for altering the character of even our most fundamental concepts in personal and organizational study, including identity. We articulate two major theses: (1) image harbors the power to transform substance into image, and more radically that (2) image can itself become substantive. We therefore articulate not only a substance → image transformation, but also an image → substance transformation.     

Leader evaluations after performance feedback: The role of follower mood

Team and organizational failures can negatively impact leadership perceptions, as followers tend to attribute performance outcomes to leadership. The current study explores how follower mood moderates this effect. In two experiments, the first with students (N = 132) and the second with a sample of the working population (N = 229), we show that performance information has a weaker effect on leadership evaluations when the follower is in a positive mood as compared with a negative mood. In addition, we show that this moderation effect holds for performance information about the team as well as the leader. We discuss how these findings extend the cognitive follower-centric perspective on leadership by acknowledging affective influences and explore several counter-intuitive implications of these findings.     

Transformational leadership and childrens' aggression in team settings: A short-term longitudinal study

Social learning theory posits that one crucial way individuals learn how to behave is by observing and modeling the behavior of salient others. We conducted a short-term longitudinal study using multisource data on 183 teenaged ice hockey players (M age = 13.39 years) in 16 hockey teams to test the effects of 3 potentially salient leadership influences (team coaches, team players, and parents) on players' on-ice aggression. We tested a cross-level mediated model in which player aggression (penalty minutes) as measured by referees was the criterion variable. After controlling for prior levels of player aggression, team-level aggression mediated the relationship between team-level coach transformational leadership and player aggression. Parents' transformational leadership did not influence player aggression when assessed simultaneously with team-level coach transformational leadership. Consistent with social learning theory, the findings suggest that transformational leaders model prosocial behavior for followers.     

Organizational cynicism: Spillover effects on supervisor–subordinate relationships and performance

Organizational cynicism has grown in contemporary Western organizations. However, its impact on interpersonal relationships and consequently on organizational functioning remains understudied. The present study addresses these gaps by: a) exploring the spillover effect of organizational cynicism on supervisor–subordinate relationships, and b) examining if the spillover effect extends to employee performance. Specifically, it examines if affective commitment to the supervisor mediates the relationship between the PSS × organizational cynicism interaction effect and performance (i.e., mediated-moderation). Data were collected from both employees and supervisors (N = 274) from 45 organizations. Our results generally support our hypotheses. This study provides evidence that organizational cynicism interferes in the relationship employees develop with their supervisors, with consequences to performance. This study opens new avenues for research on organizational cynicism and carries implications for theory and practice.     

Leader humility in Singapore

The theoretical development and empirical testing of the effects of humility in the organizational sciences is surprisingly rare. This is especially pronounced in the study of leadership in Asian contexts. To address this we employ a qualitative approach to examine the conceptualization of leader humility in Singapore and assess whether this conceptualization differs from other emerging conceptualizations of leader humility. In Study 1, using semi-structured interviews of 25 Singaporeans, we identified nine major dimensions of humble leader behaviors and explored our participants' beliefs about culturally-based differences in leader humility. In Study 2 (N = 307), we generalized our findings to a broader sample and explored how the nine dimensions fit with existing taxonomies. In addition to replicating all of the Western conceptual dimensions of humility, we identified five unique dimensions of behaviors indicative of leader humility in Singapore.     

Transformational leadership and leader moral orientation: Contrasting an ethic of justice and an ethic of care

Previous research on the moral foundations of transformational leadership has focused on a Kohlbergian (1969, 1976) ethic of justice. However, proposed associations between level of justice reasoning and transformational leadership have received only partial support. We reasoned that an ethic of care would be more consistent with the nature of transformational leadership than would be an ethic of justice. Multilevel regression analyses on data obtained from a sample of leaders (N = 55) and followers (N = 391) at a Canadian university supported our predictions. Specifically, leader propensity toward using an ethic of care was significantly, positively related to follower perceptions of transformational (but not transactional) leadership. Leader propensity toward an ethic of justice was significantly, positively related to follower perceptions of transactional (but not transformational) leadership. Conceptual, research, and practical implications are discussed.     

The impact of positivity and transparency on trust in leaders and their perceived effectiveness

A critical challenge facing today's organizational leaders is gaining their followers' trust and having them view leaders as effective in addressing turmoil and change. Using a downsizing scenario as the context, this field experiment examined how a leader's positivity and transparency impacted followers' perceived trust, defined in terms of willingness to be vulnerable, and effectiveness of their leader. To test the hypotheses, 304 participants were randomly assigned to one of the four conditions of high (low) leader positivity × high (low) leader transparency. Results of our mixed methods study indicated both the leader's level of positivity and transparency impacted followers' perceived trust and evaluations of leader effectiveness. Besides limitations and suggestions for future research, we conclude with the practical implications that positive, transparent leaders may have on building trust and perceived effectiveness among their followers.     

The enactment of plural leadership in a health and social care network: The influence of institutional context

In this article we employ developments in social network analysis (SNA), specifically the p* model, to examine the enactment of plural leadership within, and across, hierarchical levels and organizational boundaries (Denis et al., 2012). Drawing on an empirical study of an inter-professional, inter-organizational network (number of nodes = 23) that delivers health and social care, we address two research gaps: (i) the effect of power relations, derived from professional hierarchy, upon spread of plural leadership; and (ii) the effect of formal leadership, derived from managerial accountability, in channeling the spread of plural leadership for coherent strategic effect. We show that, in a routine situation, the network is characterized by generalized leadership exchanges. In this situation, professional hierarchy and managerial accountability are not visible, nor is channeling of plural leadership by the formal leader. In a non-routine situation, when a disruptive event occurs, the network is characterized by restricted exchange. In this situation, professional hierarchy and managerial accountability are evident, and a formal leader channels plural leadership.     

Transformational–transactional leadership and upward influence: The role of Relative Leader–Member Exchanges (RLMX) and Perceived Organizational Support (POS)

By utilizing the resource theory of social exchange (Foa & Foa, 1974), we attempted to cast light on the dynamics of the relationship between transformational–transactional leadership and employees' upward influence tactics. Using data collected in two time points (N = 200, 1 year apart), we found perceptions of transformational leadership (Time 1) to be positively related to the use of soft and rational upward influence tactics (Time 2) whereas transactional leadership (Time 1) was positively related to the use of soft and hard upward influence tactics (Time 2). We also found support for a 3-way interaction between transformational–transactional leadership, relative Leader Member Exchanges (RLMX) and Perceived Organizational Support (POS) on employees' upward influence tactics. Specifically, in resource-constrained conditions (low RLMX and low POS), employees were likely to use soft tactics to influence a manager they perceived as transformational to a greater extent than in resource-munificent conditions. They were also likely to employ higher levels of soft and hard tactics to influence a transactional manager in resource-constrained rather than in resource-munificent conditions.     

Ethical leadership and follower organizational deviance: The moderating role of follower moral attentiveness

The literature on ethical leadership has focused primarily on the way ethical leaders influence follower moral judgment and behavior. It has overlooked that follower responses to ethical leaders may differ depending on the attention they pay to the moral aspects of leadership. In the present research, we introduce moral attentiveness as an important moderator for the relationship between ethical leadership and unethical employee behavior. In a multisource field study (N = 90), we confirm our hypothesis that morally attentive followers respond with more deviance to unethical leaders. An experimental study (N = 96) replicates the finding. Our paper extends the current leader-focused literature by examining how follower moral attentiveness determines the response of followers to ethical or unethical leadership.     

The mediating effects of leader integrity with transparency in communication and work engagement/performance

We examined in a 3-month longitudinal study how leader behavioral integrity relates to individual follower work engagement, and how that relationship, in turn, connects to performance. We hypothesized that ratings of leader behavioral integrity would mediate the relationship between leader transparent communication and follower work engagement, which would also have a positive relationship with performance. We tested our hypotheses using data collected from military cadets (n = 451), who each rated their respective leader. Our findings show that followers who rated their leaders as exhibiting more transparent communication at Time 1, also rated themselves as more engaged in their work role at Time 2 (3 weeks later), and that their perceptions of leader behavioral integrity mediated that relationship. Follower engagement also positively related to third-party ratings of follower performance at Time 3 lagged 3 months. We discuss the implications of these findings for research on leader integrity, authenticity, follower engagement, and performance.     

4 Towards a “Fairer” Conception of Process Fairness: Why,When and How More may not Always be Better than Less

Abstract

Process fairness refers to people’s perceptions of how fairly they are treated in the course of interacting with another party. Conceptually distinct from outcome fairness, it subsumes procedural fairness, interpersonal fairness, and the like. As recipients of decisions, we generally want to be treated with more rather than with less process fairness. As agents of decisions, we often would rather plan and implement them with more rather than with less process fairness. Whereas the organizational justice literature generally extols the virtues of high process fairness, recent theory and research suggest that when it comes to process fairness, more is not always better than less. We discuss why, when, and how people’s general tendency to desire higher process fairness over lower process fairness may be attenuated, eliminated, or even reversed. Our analysis is organized by the notion that under some conditions, receiving or acting with high process fairness prevents people from satisfying some of their basic psychological motives, such as their needs to feel good about themselves or to maintain a sense of control. Future research directions also are considered.     

The relative impact of complementary leader behaviors: Which matter most?

Despite conceptual overlap between the transformational–transactional model of leadership and the Ohio State two-factor model (i.e., Consideration and Initiating Structure), no systematic research examines correspondence among these behaviors or estimates their relative validities across a common set of outcomes. The current studies a) examine the factor structure of five key dimensions of these two models (transformational, contingent reward, laissez faire, Initiating Structure, and Consideration) and b) estimate relative validities with respect to two organizational outcomes: employee job satisfaction and perceptions of leadership effectiveness. Although results of a meta-analysis show that transformational leadership is significantly related to both Consideration (ρ = .74) and Initiating Structure (ρ = .50), results of two primary studies provide support for the independence of these leadership dimensions. Moreover, dominance analyses (Budescu, 1993) reveal that Consideration and transformational leadership are the most important predictors of employee job satisfaction and ratings of leadership effectiveness, and each had incremental validity when controlling for the effects of the other. Overall, results suggest that dimensions from both models are important predictors of employee outcomes.     

“To thine own self be true”: The effects of enactment and life storytelling on perceived leader authenticity

Although researchers have emphasized the importance of antecedents to the construct of authentic leadership, very little empirical research exists to confirm this notion. Combining theoretical approaches from dramaturgy and narrative research, we were able to identify possible antecedents that help followers perceive a leader's authenticity. Using two online experimental designs, we analyzed the concept of perceived leader authenticity. Specifically, we examined how a leader's enactment—that is, a leader's physical actions—(Study 1, n = 105) and a combination of leader enactment and life storytelling (Study 2, n = 334) influenced followers' perceptions of the leader's authenticity, and how this may impact leadership outcomes. The results of these studies, in which leader enactment in the context of authentic leadership was operationalized for the first time, indicate that leader enactment predicts perceived leader authenticity. Life storytelling, however, only partially predicted followers' perceptions of the leader's authenticity. Findings further revealed that followers' trust in the leader and positive emotions are outcomes of perceived leader authenticity. Implications for research and practice are discussed.     

A longitudinal study of the effects of charismatic leadership and organizational culture on objective and perceived corporate performance

We investigated the combined effects of charismatic leadership and organizational culture on perceived and objective company performance using a longitudinal design. Employees (N = 1214) in 46 branches of a large Dutch bank rated branch management on charismatic leadership, organizational culture in terms of work practices, as well as perceived organizational performance. Objective performance data were collected twice, two years apart. The split sample technique attenuated common source bias. Results of structural equation modeling, in which Time 1 financial performance measures were controlled, revealed that charisma increased financial performance; however culture did not do so. Culture and charisma were significantly related to perceived performance, and culture and charisma were interrelated. A longer time interval may be necessary before the effects of culture on financial performance become apparent. The findings are discussed against the backdrop of the value of intangible resources.     

An ACE in the hole: Twin family models for applied behavioral genetics research

Many studies investigate the genetic and environmental influences on traits using twin data and ACE models (A = additive genetic effects, C = shared environment effects, E = unshared environment effects). Unfortunately, relying on twins leads to biased results and limits what researchers can study. We introduce twin models and describe their problems. We show how to solve these problems with data from twins and their families, which allow modeling new effects such as the parent-to-child transmission of traits. We illustrate twin family models using extraversion (extroversion) data from the Virginia 30,000 twin family dataset, giving model specifications and code for the program Mplus. We conclude that if researchers are interested in understanding a broad sense of genetic influences on observed variables, traditional twin models are adequate. However, when data from twins and families are available, twin family models offer better and more interesting estimates of genetic and environmental effects.     

Moving beyond the employee: The role of the organizational context in leader workplace aggression

Management and psychology scholars are increasingly seeking to examine how organizational characteristics that contextualize leadership shape the occurrence, impact, and prevention of leader workplace aggression. However, a comprehensive review of this literature has not yet been conducted, so a systematic understanding is lacking regarding questions including: (1) when, why and how is such aggression more likely to occur; (2) how do contextual factors enable or constrain effects of these leader behaviors on employees; and (3) how can organizations proactively manage their internal dynamics to prevent or reduce such incidences? Drawing on Porter and McLaughlin's (2006) components of organizational context, I review existing leader aggression research that intersects with seven categories: (1) culture/climate; (2) goals/purposes; (3) people/composition; (4) processes; (5) state/condition; (6) structure; and (7) time. I then offer theoretical propositions for future work, which are grounded in the roles and responsibilities inherent to the nature of leadership and coupled with the changing nature of organizational life. As a result, I set the research agenda for the next decade of organizational context × leader workplace aggression studies.     

Social identity framing communication strategies for mobilizing social change

Social identity framing delineates a set of communication tactics that leaders may use to harness follower support for a vision of social change. An experimental design tested the effectiveness of three social identity framing communication tactics (inclusive language, similarity language, positive social identity language) on follower outcomes. Students (N = 246) completed dependent measures after reading one of eight possible leader speeches promoting renewable energy on campus. Results showed that participants exposed to inclusive language were more likely to: indicate that renewable energy was ingroup normative; intend to engage in collective action to bring renewable energy to campus; experience positive emotions and confidence about change; and to view the leader more positively. The combination of inclusive language and positive social identity increased ratings of leader charisma. Perceived leader prototypicality was related to followers' social identification, environmental values, ingroup injunctive norms, and self-stereotypes. Positive social identity language increased collective self-esteem. These results underline the important role of implicating social identity in leader communication that strives to mobilize follower support for social change.     

Leader corruption depends on power and testosterone

We used incentivized experimental games to manipulate leader power — the number of followers and the discretion leaders had to enforce their will. Leaders had complete autonomy in deciding payouts to themselves and their followers. Although leaders could make prosocial decisions to benefit the public good they could also abuse their power by invoking antisocial decisions, which reduced the total payouts to the group but increased the leaders' earnings. In Study 1 (N = 478), we found that both amount of followers and discretionary choices independently predicted leader corruption. In Study 2 (N = 240), we examined how power and individual differences (e.g., personality, hormones) affected leader corruption over time; power interacted with endogenous testosterone in predicting corruption, which was highest when leader power and baseline testosterone were both high. Honesty predicted initial level of leader antisocial decisions; however, honesty did not shield leaders from the corruptive effect of power.     

Implicit Leadership and Followership Theories “in the wild”: Taking stock of information-processing approaches to leadership and followership in organizational settings

For over 30 years information-processing approaches to leadership and more specifically Implicit Leadership Theories (ILTs) research has contributed a significant body of knowledge on leadership processes in applied settings. A new line of research on Implicit Followership Theories (IFTs) has re-ignited interest in information-processing and socio-cognitive approaches to leadership and followership. In this review, we focus on organizational research on ILTs and IFTs and highlight their practical utility for the exercise of leadership and followership in applied settings. We clarify common misperceptions regarding the implicit nature of ILTs and IFTs, review both direct and indirect measures, synthesize current and ongoing research on ILTs and IFTs in organizational settings, address issues related to different levels of analysis in the context of leadership and follower schemas and, finally, propose future avenues for organizational research.