Social Defenses Against Organizational Learning

It is argued that for organizational learning to occur maladaptive social defenses within the organization have to be altered. The origins of the concept of social defenses are traced through the work of Jaques and Menzies. A new concept of system domain, and related concepts of system domain fabric, and system domain defenses, are proposed in order to account for the difficulties in sustaining organizational change in organizations that share a similar primary task. Organizational learning is defined as occurring when there is co-evolution of organizational container and contained. The article distills variables from three successful consultancy/action research projects which are characteristic of organizations that are learning, and it is hypothesized that the creation of organizational awareness is necessary for organizational learning to occur.     

The partisanship of silence: Symbolic politics of school desegration in Boston

This article analyzes the symbolic aspects of the school desegration controversy using disputes in Boston as a case in point. The symbolic communication between actors in the public forum contains implicit views of the rights and obligations of different participants in the controversy, and the role of various individuals and collectives in the history of the controversy. These views also provide a framework for understanding the position of specific actors, which may constrain their ability to participate effectively in the controversy. This article analyzes these constraints with respect to those actors who attempted to establish a mediator role between pro-integration and anti-busing forces.Prepared under grants from the National Institute of Education (NIE-6-00-3-0187, NIE-6-76-0038), National Institute of Mental Health, (R01-MH-27618) and the Carnegie Corporation.     

Gambling swindles and victims

This article focuses on clever confidence schemes designed for gambling swindles. Victims of these schemes are sought out for their character and investment potential by con men working together. The big con schemes involve considerable planning and time in order to beat a carefully selected, wealthy victim; perhaps in a simulated casino setting. In contrast, the short con scheme may be carried out by a team or mob using a suburban street corner, or at a traveling carnival. Gaffed (rigged) game equipment may be used along with proven methods, and a well-rehearsed story or pitch by the operators.Until his recent retirement, Robert J. Snyder served as a career law enforcement officer for one of the largest policing agencies in the United States. The focus of his career was on gaming and gambling, especially carnival games and confidence schemes.Mr. Snyder also participates in training law enforcement officers and in providing expert witness testimony for court proceed ings on carnival and gambling confidence schemes. He currently heads Bob Snyder and Associates, Inc., a consulting firm based in Los Angeles, specializing in Gaming/Gambling issues for governmental agencies and private industry.     

Evidence for a common dissociative-like reaction among addicts

A questionnaire was designed to test selected aspects of the author's General Theory of Addictions (Jacobs, 1982). Data were collected from groups of compulsive gamblers, alcoholics, and compulsive overeaters, and compared with the responses to the same questionnaire obtained from normative samples of adolescents and adults. The more inclusive term, compulsive gambler, has been used throughout, since the sample of gamblers in this study included an inpatient subgroup who had been diagnosed as pathological gamblers, as well as a subgroup of Gamblers Anonymous members who had not been clinically evaluated. Findings support the author's theoretical position that, when indulging, different kinds of addicts will tend to share a common set of dissociativelike experiences that differentiate them from nonaddicts. This has been termed a state of altered identity.     

Muddying the Waters Does Not Have to Entail Erosion: Ecological Feminist Concerns with Purity

Ecofeminists call attention to the associations that have been made between woman and nature, which can operate as a source of both subjugation and resistance, exploitation, and inspiration. This paper expands upon feminist critiques of purity by phrasing these concerns in an ecological feminist perspective. This theoretical exercise of problematizing the ideal of purity sheds light upon the intersections of human and nonhuman oppression. Preservationist work has tended to employ the logic of purity by focusing on protection of the purity of the wild regions of the earth from the polluting forces of humanity. However, such approaches retain the troublesome nature/culture dualism. The author illustrates how attempts to fragment and radically separate people from the environment can prove to be highly dangerous. She connects the theoretical resistance to purity to the important activist work that is being done to expose environmental racism. Finally, she discusses how muddying the waters and resisting the logic of purity can offer a promising approach to pressing problems revolving around the intersections of human and nonhuman oppression.     

Psychosemantics of “One-China” Conception: Fourth-Dimensional Resolution of Taiwan–Mainland Political Deadlock

The political conflicts between Taiwan and the Mainland have progressed, for over 50 years, from the historical hot civil war for the exclusive ownership of one China's territorial sovereignty to the contemporary cold rhetoric circularity around the geopolitical symbolism of the one-China principle. In the process, the United States has been intimately entangled in the disputes in terms of 3 alignment stages--from an unambiguous pro-Taiwan before the 1970s, the ambiguous neutrality in the early 1970s, to the contemporary pro-Mainland China. Despite the fact that during the past 3 decades the United States honored the arms sales and the Taiwan Relations Act commitments in Taiwan's favor, and simultaneously conferred the 3 Nos and 3 communiqués in Mainland China's favor, the cross-Strait tensions have persisted without the prospect of a definitive foreseeable resolution. Further, because of the lack of explicit conception of one China, the United States has to constantly resist the opposing persuasions of the 2 sides, and therefore must continue to rely on the ambiguous dual deterrence strategy for maintaining the dynamics balance over the Taiwan Strait. For such endeavors, the Clinton 4 frameworks and the Bush 5 Taiwan policies have proven to be very effective, but mostly to the extent of assuming a passive role in preventing military confrontations.     

“Lost Childhood”—Lessons from the Holocaust: Implications for Adult Adjustment

This paper was written in memoriam to the one and a half million children murdered during the Holocaust; in celebration of the tiny percentage who survived; in honor of their rescuers, the Righteous Christians and in meeting our own responsibility as survivors to bear witness.     

“Anonymity is part of the magic”: Individual manipulation of computer-mediated communication contexts

This study looks at the behavior of self-selected users of an electronic bulletin board system (BBS). Its goal is to investigate the reported lack of social context cues in computer mediated communication contexts. Using participant observation methods, the study demonstrates how BBS users establish online identities. The study also identifies communication leaders who maintain their identities and leadership roles through manipulation of the BBS social context. These findings appear to contradict perspectives that characterize computer-mediated communications as deindividuated (Kiesler et al, 1984).     

“Racism” and Colonialism: Meanings of Difference and Ruling Practices in America's Pacific Empire

This article examines the meanings of race and difference in the first years of American colonialism in the Philippines, Guam, and Samoa. Moving beyond existing sociological studies of race and colonial discourse, I demonstrate that the meanings of racial difference in the U.S. Pacific empire were contemporaneously polyvalent, constituting an overarching field of multiple rather than uniform classifications. The different meanings formed the basis for intra-imperial debate among colonizing agents. They also contributed to notable variations in forms of colonial governance and policy across the empire. The implication for future study is that race should best be apprehended as a code that takes on specific meanings and obtains its social force only in particular contexts of use and utterance.     

The coming revolution of biotechnology: A critique of Buttel

Frederick Buttel was one of the pioneers in studying the social impacts of biotechnology, claiming originally that it will involve profound changes in social structure. Recently Buttel turned around his argument proposing that, rather than revolutionary, biotechnology is more a substitutionist technological form to be applied to declining sectors of the economy than an epoch-making technology. This paper provides both external and internal critiques of Buttel's new position based on the concept of the third technological revolution, looking at the impact of new technologies as a global and interrelated phenomenon, and not on an individual case-by-case basis. The concluding section suggests the necessity of bringing into the analysis those living in the Third World: 60% of this population lives from agriculture and will be affected by the deployment of agricultural biotechnologies, whether through substitutionism or through totally new products.     

The “Homo Sapien Genetic Survival Trait”

An explanation was sought for the reason that minorities immigrating to the USA have difficulty getting along with each other or with the majority. Worldwide an explanation was sought for the reason that nations that break up, break up along ethnic group or cultural lines. The answer for both questions appears to be an assumed survival mutation early in the development of Homo sapien to create a Genetic Survival Trait. This requires most Tribal members, as defined here, to give their primary allegiance to their Tribe and not to the USA, and to support a drive for Tribal independence. Recommendations are made for developing improved training methods in the USA to reduce this problem.     

“FOB” and “Whitewashed”: Identity and Internalized Racism Among Second Generation Asian Americans

An analysis of 184 in-depth interviews with grown children of Korean and Vietnamese immigrants finds that the racial beliefs, meanings, and stereotypes of the mainstream society shape how they think about coethnics, generate local identities, and deflect stigma from themselves. We examine the terms FOB (Fresh Off the Boat) and whitewashed that were commonly deployed to denigrate coethnic others as too ethnic or too assimilated while casting those at the bicultural middle as the normals. We describe how this system of intraethnic othering serves as a basis for sub-ethnic identities, intraethnic social boundaries, and the monitoring and control of social behavior. We draw on the concept of internalized racial oppression in framing our findings.     

Touristic authenticity,touristic angst,and modern reality

The tourist has become the symbol of a peculiarly modern type of inauthenticity. This paper explores the criticisms that have been directed at the reality experiences of the tourist. In so doing, the following inexhaustive typology of touristic realities is developed: 1) the first-order or true tourist, 2) the second-order or Angst-ridden tourist, 3( the third-order or anthropological tourist, and 4) the fourth-order or spiritual tourist. Each of these types represents a progressively more intense search for reality through travel. Each is, however, criticized for participating in its own form of inauthenticity.After exploring the reality experiences and criticisms of each of these travellers, the paper turns the tables on the cultured despisers of tourism to argue that perhaps the lowly first-order tourist is not so inauthentic after all. True, this traveller may not be having a real heroic adventure, but such is not the goal. Rather, the reality experienced by the first-order tourist is a pleasurable liberation from the normal concerns of everyday life which simultaneously reaffirms commitment to that reality. Quite frequently the first-order tourist is less concerned about having a real experience in the visited place than in experiencing family and friendship relationships-relationships completely ignored by the anti-touristic tourists in their search for authenticity in someone else's reality.The author would like to thank Peter L. Berger, Harry C. Bredemeier, Warren I. Susman, and M. Kathy Kenyon for their comments and suggestions on earlier versions of this paper. This research was supported in part by NIMH grant no. 5 T32 NH14660.     

Making Minorities: Cultural Space,Stigma Transformation Frames,and the Categorical Status Claims of Deaf,Gay, and White Supremacist Activists in Late Twentieth Century America

This article compares the efforts of movement activists in three dissimilar groups to replace a stigmatized status with a valued one by portraying their groups as resembling established minorities (claims of contiguity in cultural space) and as differing from groups stigmatized as deviant (claims of distance). The most common claims assert similarity to African Americans, and frequently incorporate civil rights themes (exemplifying frame diffusion). Tactically, these minority status claims exploit both the resonance of cultural pluralism and state recognition of minorities. Strategically, minority status framing enables stigmatized groups to claim legitimacy without changing — simultaneously asserting both normality and difference.     

The Practice of Multimodal Approaches, the Challenge of Cross-Cultural Communication, and the Search for Responses

The development of multimodal approachespresents an opportunity for human beings to increasetheir competence in managing complexity, while at thesame time brings a challenge of cross-culturalcommunication. Some claim that two approaches have beenproposed for tackling this challenge: an approach offrameworks and an approach ofdiscourse. Some go further to contenddropping frameworks and taking up discourse. This paper argues that, if it istrue that there exist these two approaches, neither theframeworks nor the discourseapproach alone is sufficient. It is suggested thatresearchers and practitioners may be better equipped byparticipating in discourses with and among frameworks.Employing three metaphors, this paper proposes that, inthe way force-fields andconstellations require and imply each other, both frameworks anddiscourse are necessary for human beings to act as aPeircian fiber-cable in socialproblem-solving.Requests for reprints should be addressed to Zhichang Zhu, Department of Information Systems, Lincoln School of Management, Lincoln LN6 7TS, United Kingdom.     

Policies over time and pareto optimality

This paper is concerned with sequences of policies that occur over time in voting models and planning procedures. The framework for our analysis includes assumptions that are satisfied by models in the corresponding literatures, together with other standard assumptions for microeconomic analysis that involve time. The starting point for our analyses is the prespective that results from combining the following (widely held) views: 1) certain voting models and planning procedures can be interpreted as being non-tatonnement or sequential processes (where each policy in the sequence that is generated is actually experienced by voters or consumers) and 2) an alternative being Pareto optimal in any given period (temporal Pareto optimality) is the appropriate efficiency criterion only if the alternative is the final outcome from a tatonnement process-and that, otherwise, one should examine the efficiency of the entire path (using intertemporal Pareto optimality). Our first observation about the planning literature is that is has (by and large) neglected the efficiency criterion that is appropriate for the discrete-time procedures that can be interpreted as non-tatonnement or sequential processes-and that, what's more, such trajectories will (in general) fail to meet this criterion. Our second observation identifies some results that can be used to establish that some of these trajectories will at least be ultimately intertemporally Pareto optimal. In our discussion of voting theory, we review Buchanan's opposition to requiring (social) choice consistency for voting procedures-and his argument for this position on (Pareto) efficiency grounds. We then consider voting procedures that can be interpreted as non-tatonnement or sequential processes and arrive at the conclusion that, in these cases, (i) majority rule cycles are intertemporally Pareto inefficient and (ii) achieving intertemporal Pareto optimality requires choice consistency. We then go on to show that related observations apply to Kramer's normative conclusions about his dynamical model of political equilibrium — and identify some further references where similar observations apply. In the final part of our discussion of voting models, we arrive at the further conclusion that, in the most relevant cases, a trajectory that stays in the temporal Pareto set is not necessarily more desirable (on efficiency grounds) than one that doesn't.This paper has been improved by helpful comments and suggestions that have been provided by Kenneth Arrow, an anonymous referee, and the editor who handled the paper.Peter Coughlin gratefully acknowledges financial support provided by (i) National Science Foundation Grant No. SES-8409352, and (ii) the Center for Advanced Study in the Behavioral Sciences at Stanford (with support from National Science Foundation Grant No. BNS-8700864 and the Alfred P. Sloan Foundation).     

On Being a White Person of Color: Using Autoethnography to Understand Puerto Ricans' Racialization

This article uses autoethnography to make larger conceptual/theoretical points about racial/ethnic identity categories for Puerto Ricans in the United States. I utilize Puerto Rican-ness to illustrate the limitations of U.S. race and ethnic constructs by furthering racialization analyses with seemingly contradictory categories such as white and people of color. I contrast personal experiences to those of racial/ethnic classificatory systems, the American imagery of Puerto Ricans, and simplistic, political identifications. Travel, colonial relations, intra-ethnic coalitional possibilities, and second-class citizenship are all aspects that expand on the notion of racialization as classically utilized in sociology and the social sciences. Although this is not a comparative study, I present differences between racial formation systems in Puerto Rico and the U.S. in order to make these points.     

Compulsive gambling in Britain

In 1968 England legalized casino gaming. Unlike their counterparts in America, legislators in the House of Lords actively debated ways to help compulsive gamblers. Parliament adopted the 48 hour rule, requiring players to wait two days before gambling, put severe restrictions on check cashing in casinos and, limited the number of slot machines to two per club. England considered, but rejected, other proposals: the method, used in France, of allowing compulsive gamblers to voluntarily put their names on a list of persons to be excluded and, complete prohibitions on casino credit. Although the legislative restrictions greatly reduced compulsive gambling among adult gamers; sadly, Parliament ignored what has become a growing source of compulsive gambling among children: the practically unlimited availability of public arcades with amusement machines paying small cash prizes.The author wishes to thank James Claber for assistance in this article.     

“Marrying off” children as a developmental stage

Conclusion Marrying off the children is an important developmental stage in adulthood. Part of the very long and complex stage described by Erik Erikson as Generativity vs. Stagnation, this stage, like many earlier life stages, can be understood to give rise to a normative adult crisis that is destabilizing and anxiety-provoking. The marriage of one's offspring requires an ongoing transformation of parental narcissism, part of a developmental process that is intrinsic to parenthood. Issues of selfesteem are revived and reworked during this period. Traditional theory looks to oedipal rivalry or drive conflict of some kind to explain the anxiety at this time. An expanded understanding of narcissism, provided by Kohut and Elson has given us a broader view of these phenomena.The experience of hurt and sadness at a time when there is reason to celebrate can be a profoundly lonely and bewildering experience. As informed clinicians we can alleviate some of the loneliness and guilt about these feelings by understanding the challenge to the self that the marriage of adult children may represent.     

The Tyranny of the Customer and the Cost of Consumerism: An Analysis Using Systems and Psychoanalytic Approaches to Groups and Society

This paper argues that an organizationaldiscourse on consumerism is replacing a prior discourseof dependency. This discourse encourages, and isencouraged by, economic rationales for behavior and ismarked by the collapse of many complex societal rolesinto the simpler category of customer.Moreover, practices emergent from consumerism andeconomic rationalism often act as organizational andsocial defences against anxieties about theuncertainties and changes occurring in a worldincreasingly dominated by global markets where thecustomer is sovereign. Six workinghypotheses are proposed to explain the operation of these new socialdefences. Evidence in support of these hypotheses comesfrom collaborative action research projects in which theauthor is involved. The argument moves toward a consideration of the new consumerprovider pair which, it is proposed, has becomea major signifier within the consumer discourse andwhich might be considered as a transitional pair indealing with widespread organizationalchange.